Fidelis Elevate vs Rapid7 MDR comparison

Fidelis Security and Rapid7 are both solutions in the Managed Detection and Response (MDR) category. Fidelis Security is ranked #30, while Rapid7 is ranked #8 with an average rating of 8.6. Additionally, 100% of Fidelis Security users are willing to recommend the solution, compared to 100% of Rapid7 users who would recommend it.

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Executive SummaryUpdated on Dec 3, 2024

Fidelis Elevate and Rapid7 MDR are competitive products in the cybersecurity industry, targeting enterprises that require robust threat detection and response solutions. Rapid7 MDR appears to have an advantage due to its comprehensive feature set, which many users deem worth the higher investment despite the competitive pricing and reliable support offered by Fidelis Elevate.

Features: Fidelis Elevate provides extensive network visibility and deception technologies that enhance threat detection and response. Rapid7 MDR is distinguished by its strong integration capabilities and advanced analytics, supporting proactive threat hunting and automated responses. Both products offer powerful security tools, although the analytics and integration prowess of Rapid7 MDR often give it an edge.

Room for Improvement: Fidelis Elevate could benefit from further simplification of its platform to lower its learning curve, more streamlined integration with third-party tools, and enhanced automation capabilities. Rapid7 MDR might improve by expanding its documentation for better clarity, enhancing its customization options to fit unique user needs, and refining its user interface for a more intuitive experience.

Ease of Deployment and Customer Service: Fidelis Elevate offers an intuitive deployment process with comprehensive documentation and sturdy onboarding processes, backed by excellent customer support. Rapid7 MDR is noted for its smooth deployment and quick, responsive support, with a flexibility that incorporates user feedback effectively. However, Fidelis Elevate has a slightly more challenging learning curve.

Pricing and ROI: Fidelis Elevate provides competitive pricing focused on reducing overall costs and aligning these with business value perception. While Rapid7 MDR is often seen as pricier, it justifies this with substantial ROI through its extensive threat management capabilities. Businesses looking for long-term returns rather than low initial costs may find Rapid7 MDR more favorable.

To learn more, read our detailed Fidelis Elevate vs. Rapid7 MDR Report (Updated: June 2026).

Buyer's Guide

Fidelis Elevate vs. Rapid7 MDR

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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Mostafa Ameen

Information Security Engineer at ICT Misr

Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations

The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.

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Ehsan Khaleel

Manager SOC at PTCL

Comprehensive detection has strengthened real-time protection and streamlined investigations

My experience with detection and response capabilities for Microsoft-centric environments has been positive. While API integration can be challenging with some third-party tools, Microsoft's built-in features facilitate seamless communication. I have found it relatively easy to triage and integrate Microsoft systems with Rapid7 MDR. In terms of digital forensics and incident response included in the MDR service, my experience is that it is not very robust. We lack a dedicated forensic team, which is essential for thorough investigation. Rapid7 has introduced honeypots, which is an encouraging feature, but it is not a comprehensive solution such as those offered by competitors, such as Palo Alto's Unit 42. Apart from forensics, I believe Rapid7 MDR should introduce more forensic services. Another area to improve is the active platform's handling of on-premises tools versus cloud-based tools. We prefer on-premises options for data security, and we find limitations in features compared to cloud-based tools, concerning data access and privacy controls.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Cortex XDR by Palo Alto Networks saves time in various ways, although the user interface is fairly standard."

"Being a cloud solution it is very flexible in serving internal and external connections and a broad range of devices."

"I like that the product has behavior-based detection which offers many benefits over signature-based detection."

"It is an easy-to-use tool."

"We have found in our test Cortex XDR by Palo Alto Networks to be a very good tool."

"The biggest positive impact I see from Cortex XDR by Palo Alto Networks is a significant reduction in the number of people required to manage it."

"Palo Alto is the core of the security infrastructure in the environment."

"The solution allows us to make investigations. Other XDR solutions also provide similar capabilities but for investigation, Cortex XDR is better."

More Cortex XDR by Palo Alto Networks pros

"The solution's technical support is perfect, so I rate the technical support a ten out of ten"

"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."

"The technical support is very helpful."

"The solution is pretty scalable; you buy a lot of features, a known product, and you want it to run in any environment, and it does, so it's scalable enough."

"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."

"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."

"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."

"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"

More Fidelis Elevate pros

"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."

"The main benefits that Rapid7 MDR provides for me as an end-user are the security and that they are available 24 hours a day, always."

"The benefits that came with Rapid7 MDR is the analysis we are getting now, which is quite useful."

"Instead of dedicating resources for around-the-clock monitoring, Rapid7 MDR acts as an extension of our security team, saving man-hours each month while improving detection and response capabilities."

"Rapid7 MDR is an excellent choice for organizations that want enterprise-grade threat detection and response without building a 24/7 in-house SOC team, combining expert analysis, high fidelity detections, broad integration support, and actionable incident response."

"The enrichment that Rapid7 MDR generates for the client is greater than with other tools, and this has had a big impact."

"Overall, Rapid7 MDR helps us to strengthen our security operations by providing continuous monitoring, high quality threat detection, and expert analysis support."

"Once we introduced Rapid7 MDR along with their vulnerability assessment tool, IVM, we transitioned from using Qualys and Tenable, which are top-tier tools in the market, because the management tool from Rapid7 allows us to access a variety of vulnerabilities in real time to fix them effectively."

More Rapid7 MDR pros

Cons

"I recommend adding a data loss prevention (DLP) solution to Cortex XDR by Palo Alto Networks. The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products."

"Palo Alto Networks Cortex XDR does not detect malicious activity like in other anti-virus solutions like Trend Micro and Windows with Cisco."

"There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly."

"The configuration could be simplified. I would like to see better protection, specifically to protect email applications."

"If he is using a smaller company, he can depend on some other tools because Cortex XDR by Palo Alto Networks is a bit expensive."

"The solution could improve by providing better integration with their own products and others."

"The solution lacks real-time, on-demand antivirus."

"The solution eats memory of the computer, unlike anything I've ever seen."

More Cortex XDR by Palo Alto Networks cons

"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."

"The reports in the endpoint area of Elevate can be improved."

"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."

"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."

"The interface bug needs to be squashed once and for all."

"Configuration, in terms of building the collector and communicating with endpoints, is complex."

"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."

"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."

"Evaluating the customer service and technical support teams of Rapid7 MDR, I would rate them a six out of ten."

"The product should provide full transparency in security operations."

"AI is present, and I think Rapid7 MDR could add good reporting, more reporting, and perhaps more templates in the future to make the product even better."

"We currently come across more false positives. The tool is a bit more aggressive than other tools."

"Rapid7 MDR is currently weak in AI solutions and intelligence, which is concerning."

"However, I think the best area for improvement is pricing."

"The price of Rapid7 MDR could definitely be lower, as these are expensive systems, especially if you have the MDR."

"Regarding Rapid7's support team, I must say that their response time is not as quick as I would prefer. While they do respond, it can take a few days or even a week to get on a call."

More Rapid7 MDR cons

Pricing and Cost Advice

"The price is on the higher side, but it's okay."

"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."

"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."

"It is "expensive" and flexible."

"Cortex XDR by Palo Alto Networks is an expensive solution."

"The solution is expensive. It's pricing is on a yearly-basis."

"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."

"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."

"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."

"It's quite expensive but we can customize it to reduce the price."

"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."

"The product is not overly priced."

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Top Industries

By visitors reading reviews

Construction Company

13%

Financial Services Firm

10%

Comms Service Provider

10%

Manufacturing Company

10%

Financial Services Firm

14%

Construction Company

12%

Comms Service Provider

12%

Manufacturing Company

10%

Manufacturing Company

12%

Educational Organization

10%

Financial Services Firm

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	46
Midsize Enterprise	21
Large Enterprise	54

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	10

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...

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How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

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What is your experience regarding pricing and costs for Rapid7 MDR?

I feel the pricing cost of Rapid7 MDR is reasonable.

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What needs improvement with Rapid7 MDR?

There are still a couple of areas where Rapid7 MDR can be improved. The visibility of the dashboard should be improve...

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What is your primary use case for Rapid7 MDR?

I use Rapid7 MDR for security monitoring and easy onboarding and deployment. We primarily use Rapid7 MDR for threat d...

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Comparisons

Microsoft Defender for Endpoint vs Cortex XDR by Palo Alto Networks

Compared 13% of the time

SentinelOne Singularity Endpoint vs Cortex XDR by Palo Alto Networks

Compared 5% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

Trellix Endpoint Security Platform vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

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CrowdStrike Falcon vs Fidelis Elevate

Compared 9% of the time

Trellix Endpoint Security Platform vs Fidelis Elevate

Compared 6% of the time

SentinelOne Wayfinder Threat Detection and Response vs Fidelis Elevate

Compared 4% of the time

VMware Carbon Black Cloud vs Fidelis Elevate

Compared 4% of the time

ESET Inspect vs Fidelis Elevate

Compared 2% of the time

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Expel vs Rapid7 MDR

Compared 7% of the time

CrowdStrike Falcon Complete MDR vs Rapid7 MDR

Compared 7% of the time

Sophos MDR vs Rapid7 MDR

Compared 5% of the time

Arctic Wolf Managed Detection and Response vs Rapid7 MDR

Compared 5% of the time

Huntress Managed EDR vs Rapid7 MDR

Compared 4% of the time

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Product Reports

Buyer's Guide

Cortex XDR by Palo Alto Networks

August 2026

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Buyer's Guide

Fidelis Elevate

August 2026

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Buyer's Guide

Rapid7 MDR

July 2026

Download Rapid7 MDR product report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network

Rapid7 Managed Detection and Response

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

Fidelis Elevate offers advanced network and endpoint detection with valuable features such as anomaly detection for reduced false positives, customizable alerts, and efficient reporting, providing comprehensive threat response capabilities across multiple platforms.

Fidelis Elevate is trusted for its robust network visibility and remote connection capabilities. It integrates data across network security platforms, supporting endpoint threat response. Businesses rely on it for in-line IDS/IPS systems that exceed competitors by examining more ports. Its use in anomaly detection and fast data searches is appreciated by those seeking complex solutions covering multiple areas, with endpoint script execution and tools for incident response enhancing its offering.

What important features does Fidelis Elevate offer?

NDR for network visibility: Enhances monitoring and threat detection with deep insights.
Live Connect: Facilitates secure remote connections for troubleshooting and support.
Tasks for information gathering: Streamlines endpoint data collection to support analysis.
Anomaly detection: Minimizes false positives, increasing detection accuracy.
Customizable alerts: Tailors notifications for specific threat scenarios.
Efficient reporting: Enables rapid and detailed data searches.

What benefits and ROI can Fidelis Elevate provide?

Comprehensive threat view: Integrates data for a holistic security perspective.
Enhanced endpoint security: Prevents fileless attacks and provides essential evidence.
Efficient incident response: Offers tools aiding quick response across environments.

Fidelis Elevate is implemented across industries for its comprehensive monitoring capabilities. Companies leverage its network visibility and remote connectivity in endpoint and network detection, effectively preventing threats within complex environments. Its holistic integration serves as an essential asset for security analysts focused on incident response.

Fidelis Security

Rapid7 MDR is a leading service offering transparency, integration, incident response, and proactive security. It is designed for efficient SIEM and EDR integration to facilitate threat detection, making it effective for organizations of all sizes.

Renowned for robust threat detection, Rapid7 MDR combines transparency, automation, and integration. It provides excellent incident response, vulnerability management, AI-driven log queries, and significant time savings. Despite competitive advantages, there's an opportunity to enhance transparency in security operations and improve AI capabilities compared to peers like CrowdStrike. Users seek stronger digital forensics and better on-premises versus cloud-based tool integration. Organizations deploy Rapid7 MDR to enhance security with SIEM distinction from EDRs, ensuring endpoint security and behavior analysis. It effectively detects phishing and manages fintech anomalies through predefined rules and RegEx parsing.

What are the key features of Rapid7 MDR?

Transparency: Improved visibility into security processes.
Integration: Seamless SIEM and EDR integration.
Automation Workflows: Efficiency in incident response.
Threat Intelligence: Robust tools and knowledgeable team.
AI-Driven Log Queries: Enhanced data analysis capabilities.

What benefits should users consider?

Time Savings: Efficient management through integration.
Enhanced Detection: Proactive threat identification.
Security Measures: Comprehensive incident response.
Customization: Predefined rules reduce the need for custom configurations.

In fintech environments, Rapid7 MDR manages anomalies and phishing detection with predefined rules, enhancing security operation centers' visibility and incident investigation capabilities. This integration facilitates effective analysis of attacker behaviors and compromised endpoint security.

Rapid7

Sample Customers

CBI Health Group, University Honda, VakifBank

First Midwest Bank

Landmark Health, NISC, Resimac, Starr Companies

Buyer's Guide

Fidelis Elevate vs. Rapid7 MDR

June 2026

Free Report: Fidelis Elevate vs. Rapid7 MDR

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