Fidelis Elevate vs Rapid7 MDR comparison

Fidelis Security and Rapid7 are both solutions in the Managed Detection and Response (MDR) category. Fidelis Security is ranked #31, while Rapid7 is ranked #9 with an average rating of 8.2. Additionally, 100% of Fidelis Security users are willing to recommend the solution, compared to 100% of Rapid7 users who would recommend it.

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Executive SummaryUpdated on Dec 3, 2024

Fidelis Elevate and Rapid7 MDR are competitive products in the cybersecurity industry, targeting enterprises that require robust threat detection and response solutions. Rapid7 MDR appears to have an advantage due to its comprehensive feature set, which many users deem worth the higher investment despite the competitive pricing and reliable support offered by Fidelis Elevate.

Features: Fidelis Elevate provides extensive network visibility and deception technologies that enhance threat detection and response. Rapid7 MDR is distinguished by its strong integration capabilities and advanced analytics, supporting proactive threat hunting and automated responses. Both products offer powerful security tools, although the analytics and integration prowess of Rapid7 MDR often give it an edge.

Room for Improvement: Fidelis Elevate could benefit from further simplification of its platform to lower its learning curve, more streamlined integration with third-party tools, and enhanced automation capabilities. Rapid7 MDR might improve by expanding its documentation for better clarity, enhancing its customization options to fit unique user needs, and refining its user interface for a more intuitive experience.

Ease of Deployment and Customer Service: Fidelis Elevate offers an intuitive deployment process with comprehensive documentation and sturdy onboarding processes, backed by excellent customer support. Rapid7 MDR is noted for its smooth deployment and quick, responsive support, with a flexibility that incorporates user feedback effectively. However, Fidelis Elevate has a slightly more challenging learning curve.

Pricing and ROI: Fidelis Elevate provides competitive pricing focused on reducing overall costs and aligning these with business value perception. While Rapid7 MDR is often seen as pricier, it justifies this with substantial ROI through its extensive threat management capabilities. Businesses looking for long-term returns rather than low initial costs may find Rapid7 MDR more favorable.

To learn more, read our detailed Fidelis Elevate vs. Rapid7 MDR Report (Updated: June 2026).

Buyer's Guide

Fidelis Elevate vs. Rapid7 MDR

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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Mostafa Ameen

Information Security Engineer at ICT Misr

Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations

The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.

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Ehsan Khaleel

Manager SOC at PTCL

Comprehensive detection has strengthened real-time protection and streamlined investigations

My experience with detection and response capabilities for Microsoft-centric environments has been positive. While API integration can be challenging with some third-party tools, Microsoft's built-in features facilitate seamless communication. I have found it relatively easy to triage and integrate Microsoft systems with Rapid7 MDR. In terms of digital forensics and incident response included in the MDR service, my experience is that it is not very robust. We lack a dedicated forensic team, which is essential for thorough investigation. Rapid7 has introduced honeypots, which is an encouraging feature, but it is not a comprehensive solution such as those offered by competitors, such as Palo Alto's Unit 42. Apart from forensics, I believe Rapid7 MDR should introduce more forensic services. Another area to improve is the active platform's handling of on-premises tools versus cloud-based tools. We prefer on-premises options for data security, and we find limitations in features compared to cloud-based tools, concerning data access and privacy controls.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The policy configuration is great, the granularity of policies that are available is very helpful, it is straightforward to set up, and it has pretty much everything we need and works well within the Palo Alto ecosystem."

"The most valuable feature of Cortex XDR by Palo Alto Networks is the low consumption of system resources. The solution uses a lot of AI and machine learning."

"The product is mostly automated, and we do not have to make decisions, because all the decisions are made by the product itself and we are not required to create any custom policies since the policies that are created are well defined in the product itself."

"Palo Alto is the core of the security infrastructure in the environment."

"It detected stuff that other things wouldn't detect."

"Cortex XDR's most valuable feature is its intelligence-based dashboards."

"If any application performs suspicious activities, such as changing registries or modifying other applications, Cortex XDR detects and blocks the entire application."

"This software helps us understand any issues that may arise when someone is not at work."

More Cortex XDR by Palo Alto Networks pros

"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."

"The solution is pretty scalable; you buy a lot of features, a known product, and you want it to run in any environment, and it does, so it's scalable enough."

"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."

"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."

"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"

"The technical support is very helpful."

"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."

"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."

More Fidelis Elevate pros

"The product allows us to customize our alerts."

"All stakeholders claim that Rapid7 MDR is very effective at identifying threats in today's AI era."

"The benefits that came with Rapid7 MDR is the analysis we are getting now, which is quite useful."

"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."

"From my perspective, Rapid7 MDR is a really good product that is easy to implement and use."

"Once we introduced Rapid7 MDR along with their vulnerability assessment tool, IVM, we transitioned from using Qualys and Tenable, which are top-tier tools in the market, because the management tool from Rapid7 allows us to access a variety of vulnerabilities in real time to fix them effectively."

"The features of Rapid7 MDR that I find most effective for threat detection are the threat intelligence capabilities because it already collects many vulnerabilities and exploitations, as well as the configuration of network devices."

"The enrichment that Rapid7 MDR generates for the client is greater than with other tools, and this has had a big impact."

More Rapid7 MDR pros

Cons

"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support."

"Based on our experience so far, its implementation is quite complex."

"This is a very costly product."

"The solution should force customers to integrate with network traffic to see the full benefits of XDR."

"The playbooks could be improved to include more functionalities or actions."

"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."

"There are some limitations on the Traps agents."

"One thing that was missing was the integration part. Currently, they don't have out-of-box integration with IBM QRadar, or if they have the integration, the integration doesn't work well."

More Cortex XDR by Palo Alto Networks cons

"The interface bug needs to be squashed once and for all."

"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."

"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."

"Configuration, in terms of building the collector and communicating with endpoints, is complex."

"The reports in the endpoint area of Elevate can be improved."

"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."

"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."

"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."

"We cannot allow it to go outside because we do not have that level of trust at the moment."

"We currently come across more false positives. The tool is a bit more aggressive than other tools."

"Evaluating the customer service and technical support teams of Rapid7 MDR, I would rate them a six out of ten."

"Rapid7 MDR is currently weak in AI solutions and intelligence, which is concerning."

"The price of Rapid7 MDR could definitely be lower, as these are expensive systems, especially if you have the MDR."

"The product should provide full transparency in security operations."

"There are potential improvements in reports and dashboards."

"However, I think the best area for improvement is pricing."

Pricing and Cost Advice

"The solution is expensive. It's pricing is on a yearly-basis."

"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."

"Its pricing is kind of in line with its competitors and everybody else out there."

"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."

"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."

"The pricing is okay, although direct support can be expensive."

"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."

"The tool's price is moderate."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."

"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."

"It's quite expensive but we can customize it to reduce the price."

"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."

"The product is not overly priced."

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Top Industries

By visitors reading reviews

Construction Company

12%

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

Financial Services Firm

15%

Manufacturing Company

11%

Comms Service Provider

10%

Construction Company

10%

Manufacturing Company

10%

Educational Organization

10%

Outsourcing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	46
Midsize Enterprise	20
Large Enterprise	52

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	7

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...

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How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

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What is your experience regarding pricing and costs for Rapid7 MDR?

The setup cost is reasonable and not so expensive. It is simple and straightforward.

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What needs improvement with Rapid7 MDR?

There are multiple areas for improvement, especially regarding generative AI-related threats. Secondly, proxy communi...

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What is your primary use case for Rapid7 MDR?

Our primary use cases focus on threat detection and network-related security concerns, with an emphasis on cybersecur...

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Comparisons

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Symantec Endpoint Security vs Cortex XDR by Palo Alto Networks

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CrowdStrike Falcon vs Fidelis Elevate

Compared 9% of the time

Trellix Endpoint Security Platform vs Fidelis Elevate

Compared 5% of the time

SentinelOne Wayfinder Threat Detection and Response vs Fidelis Elevate

Compared 4% of the time

VMware Carbon Black Cloud vs Fidelis Elevate

Compared 3% of the time

Cynet vs Fidelis Elevate

Compared 2% of the time

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CrowdStrike Falcon Complete MDR vs Rapid7 MDR

Compared 7% of the time

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Huntress Managed EDR vs Rapid7 MDR

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Product Reports

Buyer's Guide

Cortex XDR by Palo Alto Networks

June 2026

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Buyer's Guide

Fidelis Elevate

June 2026

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Buyer's Guide

Rapid7 MDR

June 2026

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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network

Rapid7 Managed Detection and Response

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

Fidelis Elevate offers advanced network and endpoint detection with valuable features such as anomaly detection for reduced false positives, customizable alerts, and efficient reporting, providing comprehensive threat response capabilities across multiple platforms.

Fidelis Elevate is trusted for its robust network visibility and remote connection capabilities. It integrates data across network security platforms, supporting endpoint threat response. Businesses rely on it for in-line IDS/IPS systems that exceed competitors by examining more ports. Its use in anomaly detection and fast data searches is appreciated by those seeking complex solutions covering multiple areas, with endpoint script execution and tools for incident response enhancing its offering.

What important features does Fidelis Elevate offer?

NDR for network visibility: Enhances monitoring and threat detection with deep insights.
Live Connect: Facilitates secure remote connections for troubleshooting and support.
Tasks for information gathering: Streamlines endpoint data collection to support analysis.
Anomaly detection: Minimizes false positives, increasing detection accuracy.
Customizable alerts: Tailors notifications for specific threat scenarios.
Efficient reporting: Enables rapid and detailed data searches.

What benefits and ROI can Fidelis Elevate provide?

Comprehensive threat view: Integrates data for a holistic security perspective.
Enhanced endpoint security: Prevents fileless attacks and provides essential evidence.
Efficient incident response: Offers tools aiding quick response across environments.

Fidelis Elevate is implemented across industries for its comprehensive monitoring capabilities. Companies leverage its network visibility and remote connectivity in endpoint and network detection, effectively preventing threats within complex environments. Its holistic integration serves as an essential asset for security analysts focused on incident response.

Fidelis Security

Rapid7 MDR is a leading service offering transparency, integration, incident response, and proactive security. It is designed for efficient SIEM and EDR integration to facilitate threat detection, making it effective for organizations of all sizes.

Renowned for robust threat detection, Rapid7 MDR combines transparency, automation, and integration. It provides excellent incident response, vulnerability management, AI-driven log queries, and significant time savings. Despite competitive advantages, there's an opportunity to enhance transparency in security operations and improve AI capabilities compared to peers like CrowdStrike. Users seek stronger digital forensics and better on-premises versus cloud-based tool integration. Organizations deploy Rapid7 MDR to enhance security with SIEM distinction from EDRs, ensuring endpoint security and behavior analysis. It effectively detects phishing and manages fintech anomalies through predefined rules and RegEx parsing.

What are the key features of Rapid7 MDR?

Transparency: Improved visibility into security processes.
Integration: Seamless SIEM and EDR integration.
Automation Workflows: Efficiency in incident response.
Threat Intelligence: Robust tools and knowledgeable team.
AI-Driven Log Queries: Enhanced data analysis capabilities.

What benefits should users consider?

Time Savings: Efficient management through integration.
Enhanced Detection: Proactive threat identification.
Security Measures: Comprehensive incident response.
Customization: Predefined rules reduce the need for custom configurations.

In fintech environments, Rapid7 MDR manages anomalies and phishing detection with predefined rules, enhancing security operation centers' visibility and incident investigation capabilities. This integration facilitates effective analysis of attacker behaviors and compromised endpoint security.

Rapid7

Sample Customers

CBI Health Group, University Honda, VakifBank

First Midwest Bank

Landmark Health, NISC, Resimac, Starr Companies

Buyer's Guide

Fidelis Elevate vs. Rapid7 MDR

June 2026

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