Fidelis Elevate vs Rapid7 MDR comparison

Fidelis Security and Rapid7 are both solutions in the Managed Detection and Response (MDR) category. Fidelis Security is ranked #32, while Rapid7 is ranked #20. Additionally, 100% of Fidelis Security users are willing to recommend the solution, compared to 100% of Rapid7 users who would recommend it.

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Executive SummaryUpdated on Dec 3, 2024

Fidelis Elevate and Rapid7 MDR are competitive products in the cybersecurity industry, targeting enterprises that require robust threat detection and response solutions. Rapid7 MDR appears to have an advantage due to its comprehensive feature set, which many users deem worth the higher investment despite the competitive pricing and reliable support offered by Fidelis Elevate.

Features: Fidelis Elevate provides extensive network visibility and deception technologies that enhance threat detection and response. Rapid7 MDR is distinguished by its strong integration capabilities and advanced analytics, supporting proactive threat hunting and automated responses. Both products offer powerful security tools, although the analytics and integration prowess of Rapid7 MDR often give it an edge.

Room for Improvement: Fidelis Elevate could benefit from further simplification of its platform to lower its learning curve, more streamlined integration with third-party tools, and enhanced automation capabilities. Rapid7 MDR might improve by expanding its documentation for better clarity, enhancing its customization options to fit unique user needs, and refining its user interface for a more intuitive experience.

Ease of Deployment and Customer Service: Fidelis Elevate offers an intuitive deployment process with comprehensive documentation and sturdy onboarding processes, backed by excellent customer support. Rapid7 MDR is noted for its smooth deployment and quick, responsive support, with a flexibility that incorporates user feedback effectively. However, Fidelis Elevate has a slightly more challenging learning curve.

Pricing and ROI: Fidelis Elevate provides competitive pricing focused on reducing overall costs and aligning these with business value perception. While Rapid7 MDR is often seen as pricier, it justifies this with substantial ROI through its extensive threat management capabilities. Businesses looking for long-term returns rather than low initial costs may find Rapid7 MDR more favorable.

To learn more, read our detailed Fidelis Elevate vs. Rapid7 MDR Report (Updated: March 2026).

Buyer's Guide

Fidelis Elevate vs. Rapid7 MDR

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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Mostafa Ameen

Information Security Engineer at ICT Misr

Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations

The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.

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Hiroshi Watanabe

Marketing Expert at J's communication

Threat detection benefits stand out while AI capabilities need improvement

The features of Rapid7 MDR that I find most effective for threat detection are the threat intelligence capabilities because it already collects many vulnerabilities and exploitations, as well as the configuration of network devices. They integrate everything into one solution. The other solutions such as CrowdStrike or SentinelOne don't collect all the vulnerabilities or threat intelligence except within their product itself, making Rapid7 MDR very strong in this aspect. I have seen an ROI from this solution in terms of time savings. Because it includes everything, including SIEM, EDR, and vulnerability control, other solutions require integration of every module and vendor. It is easier to implement once they start, as the modules of the EDR can be challenging to implement and may require consulting.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."

"What I like about Cortex XDR by Palo Alto Networks is that it is a comprehensive solution that contains everything the organization may need when using endpoints."

"After deploying Traps, we saw the performance of the network improve by 65 to 70 percent."

"The product's most valuable features are massive user and feature intelligence exploit detection."

"I've found the solution to be highly scalable for enterprises."

"From a single pane of glass, you can easily manage all of your endpoints."

"The interface is easy to use and it is more up to date than our previous solution."

"The most valuable features are the fact that it was running in the background and it would intercept any weird stuff, and the fact that it would send things directly to the cloud for sandboxing. It's quite practical."

More Cortex XDR by Palo Alto Networks pros

"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."

"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."

"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."

"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."

"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"

"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."

"The solution's technical support is perfect, so I rate the technical support a ten out of ten"

"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."

More Fidelis Elevate pros

"The product allows us to customize our alerts."

"The features of Rapid7 MDR that I find most effective for threat detection are the threat intelligence capabilities because it already collects many vulnerabilities and exploitations, as well as the configuration of network devices."

"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."

Cons

"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."

"The solution lacks real-time, on-demand antivirus."

"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."

"The server sometimes stops continuously to check things so it would be helpful to receive access updates or technical reasons."

"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."

"In terms of areas of improvement, we have not completed our review of the product. We're also looking at other products. So, it's a little bit hard to tell what could be different because we have not completed the review of this product, but based on our experience so far, its implementation is quite complex."

"There is a severe gap in functionality between Windows, Linux, and Mac versions. For example all folder restriction settings are Windows only. Traps 5.0+ does not have SAML / LDAP integration."

"Technology evolves every day, so it would be nice if it gets more secure. It can also have more integration with other platforms."

More Cortex XDR by Palo Alto Networks cons

"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."

"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."

"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."

"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."

"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."

"Configuration, in terms of building the collector and communicating with endpoints, is complex."

"The reports in the endpoint area of Elevate can be improved."

"The product should provide full transparency in security operations."

"Rapid7 MDR is currently weak in AI solutions and intelligence, which is concerning."

"There are potential improvements in reports and dashboards."

Pricing and Cost Advice

"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."

"The price of the product is not very economical."

"It is "expensive" and flexible."

"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."

"Very costly product."

"The pricing is a little bit on the expensive side."

"It's about $55 per license on a yearly basis."

"Cortex XDR's pricing is ok."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."

"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."

"It's quite expensive but we can customize it to reduce the price."

"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."

"The product is not overly priced."

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Top Industries

By visitors reading reviews

Computer Software Company

Manufacturing Company

Financial Services Firm

Comms Service Provider

Manufacturing Company

12%

Financial Services Firm

12%

Comms Service Provider

Government

Educational Organization

10%

Manufacturing Company

Computer Software Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	20
Large Enterprise	47

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	2

No data available

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

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What is your experience regarding pricing and costs for Rapid7 MDR?

We have a very nice pricing. It is flexible.

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What needs improvement with Rapid7 MDR?

There are areas of Rapid7 MDR that have room for improvement. The market is now changing very quickly towards artific...

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What is your primary use case for Rapid7 MDR?

The typical use case for Rapid7 MDR is that it is highly valued. It is not so bad, but competition with EDR is tough....

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Comparisons

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Compared 9% of the time

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Compared 6% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

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Compared 4% of the time

Symantec Endpoint Security vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

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CrowdStrike Falcon vs Fidelis Elevate

Compared 8% of the time

Trellix Endpoint Security Platform vs Fidelis Elevate

Compared 6% of the time

Commvault Cloud vs Fidelis Elevate

Compared 4% of the time

CrowdStrike Falcon Complete MDR vs Fidelis Elevate

Compared 3% of the time

TrendAI Vision One – Endpoint Security vs Fidelis Elevate

Compared 2% of the time

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CrowdStrike Falcon Complete MDR vs Rapid7 MDR

Compared 9% of the time

Arctic Wolf Managed Detection and Response vs Rapid7 MDR

Compared 7% of the time

Sophos MDR vs Rapid7 MDR

Compared 6% of the time

ReliaQuest GreyMatter vs Rapid7 MDR

Compared 5% of the time

Bitdefender MDR vs Rapid7 MDR

Compared 5% of the time

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Product Reports

Buyer's Guide

Cortex XDR by Palo Alto Networks

March 2026

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Buyer's Guide

Fidelis Elevate

March 2026

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Buyer's Guide

Managed Detection and Response (MDR)

February 2026

Download Rapid7 MDR product report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network

Rapid7 Managed Detection and Response

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

Fidelis Elevate integrates network visibility, data loss prevention, deception, and endpoint detection and response into one unified solution. Now your security team can focus on the most urgent threats and protect sensitive data rather than spending time validating and triaging thousands of alerts.

Fidelis Security

Standing up an effective detection and response program isn’t as simple as buying and implementing the latest security products. It requires a dedicated SOC, staffed with highly skilled and specialized security experts, and 24/7 vigilance using the best technology to ensure stealthy attackers have nowhere to hide. Creating such a program can be expensive, difficult to maintain, and provides limited assurance that you’ve advanced your overall security. Rapid7 MDR is built from the ground up to help security teams of all sizes and security experiences strengthen their security posture, find attackers, and stay ahead of emerging threats. Our MDR service uses a combination of security expertise and technology to detect dynamic threats quickly across your entire ecosystem, providing the hands-on, 24/7/365 monitoring, proactive threat hunting*, effective response support, and tailored security guidance needed to stop nefarious activity and help you accelerate your security maturity.

Rapid7

Sample Customers

CBI Health Group, University Honda, VakifBank

First Midwest Bank

Landmark Health, NISC, Resimac, Starr Companies

Buyer's Guide

Fidelis Elevate vs. Rapid7 MDR

March 2026

Free Report: Fidelis Elevate vs. Rapid7 MDR

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