No more typing reviews! Try our Samantha, our new voice AI agent.

Forcepoint ONE vs Symantec Secure Web Gateway comparison

Why PeerSpot?
Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Forcepoint ONE
Ranking in Secure Web Gateways (SWG)
11th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Cloud Access Security Brokers (CASB) (12th), Secure Access Service Edge (SASE) (14th)
Symantec Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
27th
Average Rating
6.6
Reviews Sentiment
5.8
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.2%, up from 2.3% compared to the previous year. The mindshare of Forcepoint ONE is 1.7%, up from 1.4% compared to the previous year. The mindshare of Symantec Secure Web Gateway is 1.6%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
iboss3.2%
Forcepoint ONE1.7%
Symantec Secure Web Gateway1.6%
Other93.5%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Manish Kumar Twinkle - PeerSpot reviewer
Security Engineer at itsipl
Secure browsing and cloud use have protected data and improved visibility into user activity
The best features that Forcepoint ONE offers are RBI and CDR in SWG. RBI helps me specifically by removing all the malicious JavaScript codes from websites that users might visit, allowing them to access the URL without encountering the actual malicious codes. Regarding CDR, when a user downloads malicious executable files or something injected with malicious codes, CDR assists by creating the same package with other files, effectively removing the original malicious content. I love the features of SWG and RBI because they secure our users by removing JavaScript and malicious file codes, particularly since many attackers employ codeless or fileless patterns or signatureless attacks. Additionally, if any user is uncertain about any data or its origin, CrowdStrike anti-malware sensors scan it for us. CDR is crucial as it protects our end users from unknown third-party files, ensuring the authenticity of shared files. Forcepoint ONE has positively impacted our organization by providing visibility through CASB, caching user activities, and preventing threats by guiding users to the correct cloud services like Office 365 instead of blocking access to more vulnerable services.
KK
Principal Consultant at CSaaS
Monitors traffic effectively but struggles with integration challenges
I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel. It should be more straightforward. I notice that customers work with partners, not directly with Symantec, relying on local company integrators for support. Symantec becomes the level two or level three support, which requires navigating through a supply chain that is quite extensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From a corporate perspective, I understand that it's important to keep the company data safe."
"Its initial setup was straightforward."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Deploying iboss leads to good return on investment, estimated around 70% to 80%."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"The platform's feature that has been most beneficial for our web security is its capability to replicate rules."
"It allows a window into who is sharing what types of data internally and externally."
"Forcepoint ONE has positively impacted our organization by streamlining DLP policy management and reducing time spent on troubleshooting and manual reviews, providing faster compliance reporting for internal needs and compliance with local regulation, and improving visibility into how sensitive data moves across cloud and endpoint environments."
"Overall, knowing what I know now, a year and two months later, and having been through this whole Bitglass deployment with the issues that we've had that were not Bitglass' fault, I would still choose the same product today."
"It has been a tremendous partnership working with Bitglass."
"The solution’s AJAX-VM provides constant reverse proxy uptime. It has been very positive for our security operations. When people are trying to access the SaaS solution, it protects us from downloading any of that data and experiencing any type of attacks"
"The initial setup was straightforward, which was a huge win. That mostly goes to the fact that they are agentless. We didn't have to sit there deploying thousands of agents and all the things that go along with that type of deployment. We were up and running very quickly."
"I have seen a return on investment, and the improvement is very good, with evident money saved because the license for Forcepoint ONE is a bundled package and noticeable time saved because more incidents are handled and reviewed in a short period of time with fewer employees since Forcepoint ONE does the work that I used to rely on a team of engineers to previously detect."
"I find the product to be very straightforward."
"It offers an easy initial setup."
"It is easy to manage. The graphical user interface is quite easy to navigate, and we don't have any difficulty in using it. It is a good solution."
"Overall, this product is okay and it does the job that it is supposed to do."
"In terms of stability, it's fine, as we have never had downtime because availability is AWS' responsibility since it is hosted on their servers, so availability is not an issue."
"As a proxy, there are many features available that benefit the customers, including caching, the security appliance, the cloud of service, and many other features."
"Scalability is not really any major issue, it is quite scalable and if we need to do more deployments, we just add them."
"The most valuable features are the website blocking capability and SSL interception."
 

Cons

"I appreciate that iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard, allowing us to quickly investigate incidents and monitor policy violations without switching between multiple tools, improving operational efficiency; however, the dashboard customization and reporting could be more flexible."
"File integrity monitoring would be very advantageous as an additional feature."
"Sometimes, obviously, there are bugs."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"I would rate iboss an eight out of ten because it provides strong cloud-based security threat protection, centralized policy management, and visibility into web traffic. I would give it a higher rating if automation, reporting, and troubleshooting capabilities could be improved further."
"The endpoint-type solution is an area that needs some improvement."
"Areas for improvement for the platform include addressing scalability and architecture concerns, especially for large deployments involving more than 500 or 1,000 users."
"There is room for improvement in making the reporting closer to real-time, ideally around five or ten minutes instead of half an hour. The interface could also be updated as it was quite dated."
"The solution's integration with other products needs improvement."
"I wish they would advance more into the endpoint DLP solution."
"Overall, Forcepoint ONE performs well, but I think the dashboard could be made more intuitive, and the policy synchronization between cloud and on-prem components could also be faster and more transparent, alongside having more flexible reporting and alert customization to tailor insights for different clients and compliance needs."
"A few minor items for consideration: Enhanced reporting (e.g. a report to find out how many users are in specific Bitglass group). MFA Enhancement: Perhaps adding an MFA Application."
"Forcepoint ONE can be improved in scalability to handle more hybrid environments."
"We encounter challenges in determining whether certain features for blocking certain file types or preventing automatic downloads are functioning correctly."
"I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel."
"Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours."
"The platform’s data center is not capable of managing most of the traffic."
"Difficult and time-consuming to deploy and update."
"The major challenge is their support; the support from Broadcom is quite poor, it takes forever for them to get back to you, and when they get back to you, they ask you for so much information, which makes it more difficult."
"There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties."
"The cost has risen and it is more expensive than it used to be."
"It's not user-friendly, and we end up making too many phone calls to get things fixed."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The overall pricing for iboss is very competitive and transparent."
"The product is reasonably priced compared to other vendors. I rate the pricing a two or three."
"Typically, the longer you price forward, the better off you're going to be. They have been very willing to work with us on pricing."
"We have our pricing by user. We do our pricing agreements annually. There are also additional costs for maintenance."
"There is training involved. If you're going to add more people to it, such as cross train more of your group, there's a cost. Other than that, that's it. We have paid exactly what the invoices have said. We signed a three-year contract and not gone above it."
"The licensing cost for Forcepoint ONE would depend on the features, but the pricing is very competitive here in Brazil. The solution offers a good price, and I would rate it a three or a four in terms of pricing. I don't have information on whether there are additional costs apart from the standard licensing fees for Forcepoint ONE."
"When considering only the cost, the solution may appear to be costly; however, when evaluated in terms of commercial value, Bitglass is not expensive."
"Symantec Secure Web Gateway is less expensive than one of its competitors."
"There is an additional charge for advanced security features."
"Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
7%
Financial Services Firm
10%
Outsourcing Company
10%
Healthcare Company
7%
Comms Service Provider
7%
Construction Company
19%
Comms Service Provider
11%
Financial Services Firm
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise8
Large Enterprise15
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise12
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and imp...
What is your primary use case for iboss?
iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications...
What is your experience regarding pricing and costs for iboss?
The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...
What is your experience regarding pricing and costs for Forcepoint ONE?
The aspects of pricing, setup cost, and licensing are managed by our sales team, as I handle the technical side.
What needs improvement with Forcepoint ONE?
Forcepoint ONE could be improved in terms of scalability to better support hybrid environments, as many organizations...
What advice do you have for others considering Forcepoint ONE?
I advise others looking into using Forcepoint ONE to study its features, as it covers many of the use cases usually a...
What is your experience regarding pricing and costs for Symantec Secure Web Gateway?
I believe that pricing is on par with peers. Symantec and other vendors offer discounts when cutting a deal with a cu...
What needs improvement with Symantec Secure Web Gateway?
AI-driven security could be helpful, yet how effective it will be remains unclear. I plan to evaluate whatever new fe...
What is your primary use case for Symantec Secure Web Gateway?
I find the product to be very straightforward. I just install it and forget it as it continuously monitors traffic. I...
 

Also Known As

iBoss Cloud Platform
Bitglass
Symantec Complete Website Security
 

Overview

 

Sample Customers

Trusted by global enterprises and government agencies.
UNC-Charlotte
Information Not Available
Find out what your peers are saying about Forcepoint ONE vs. Symantec Secure Web Gateway and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.