

FortiCNAPP and NinjaOne compete in the network security and IT management sectors. FortiCNAPP has the upper hand due to its strong security and compliance features, while NinjaOne is recognized for its ease of management and use.
Features: FortiCNAPP offers robust network segmentation, policy enforcement, and integration with SIEM solutions like AlienVault. It excels in machine learning capabilities, anomaly detection, and compliance reporting. NinjaOne is valued for its remote management, detailed monitoring, and strong automation features, including script scheduling and integration with third-party tools like TeamViewer. It is noted for agile updates and device status transparency.
Room for Improvement: FortiCNAPP could enhance its user interface, navigational ease, and data visibility in compliance metrics and IAM security controls. Improvements in alert configuration and reporting capabilities are also desired. NinjaOne could improve its ticketing system and offer more customization options. Clarity in reporting and mobile app functionality could be enhanced, with concerns over cost and broader third-party integrations.
Ease of Deployment and Customer Service: FortiCNAPP offers comprehensive deployment options focused on DevOps tool integration and strong customer support via multiple channels. Its ongoing customer engagement through Lacework's technical support is a notable advantage. NinjaOne provides flexible cloud deployment, praised support, and room for improvement in response times.
Pricing and ROI: FortiCNAPP is competitively priced with extensive features and engagement-based discounts from Fortinet, demonstrating ROI through process optimization. NinjaOne's subscription model with negotiable pricing is seen as affordable, but scalability suggestions exist, with customers finding value in its integration bonuses despite some perceiving it as relatively expensive.
FortiCNAPP is a competitive and robust solution, the only one in the IT sphere that addresses all quadrants in the Gartner Quadrants.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Time-wise, it is probably saving the service desk a day a week.
We saved money because we were able to consolidate three different tools into one.
My technical teams do utilize integration with DevOps tools, as it performs significantly with automation regarding sophisticated challenges.
Fortinet's technical support is definitely helpful and responsive.
Technical support from Fortinet is good; I get feedback and responses quickly.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
The customer support at NinjaOne is excellent, rated ten out of ten.
Customer support from NinjaOne is excellent.
For complex large customers, global deployments, or large public sector customers, the process can take longer.
I would rate the scalability of NinjaOne as ten out of ten.
We easily install the agent on new servers and can create scripts to automate agent installation.
NinjaOne's scalability is brilliant, as we have gone from 2,000 devices to 3,500 devices.
They respond within the service level agreements and are proactive in their approach.
I would rate the stability a ten out of ten.
In the two years I have used it, I have never experienced any downtime or reliability issues.
NinjaOne is extremely stable.
The vulnerability part is not systematically organized; it is all clumsy in the web UI, and it is not user-friendly.
The solution could be more user-friendly and intuitive.
Policy implementation is quite complex, and the stability will take more time for the solutions.
Security and reporting, including business intelligence tools, are adequate.
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.
The pricing is a mediator compared to other products; it is not that much higher and not much lower than other products, making it a very affordable price.
The pricing for NinjaOne is appropriate for small companies.
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
It functions as a proactive tool, enabling me to identify threats quickly and automate responses.
The machine learning capability in Lacework FortiCNAPP is used for threat detection.
FortiCNAPP definitely brings time-saving benefits.
The software's automation tools have solved critical deployment problems for small businesses.
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Every month, every quarter, I see new features, and it is always evolving.
| Product | Mindshare (%) |
|---|---|
| NinjaOne | 0.8% |
| FortiCNAPP | 1.8% |
| Other | 97.4% |


| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
FortiCNAPP is a comprehensive cloud security platform focusing on ease of use and machine learning-driven anomaly detection. It offers robust compliance reporting, seamless integration, and continuous monitoring, making it an essential tool for organizations managing multi-cloud environments and security configurations.
FortiCNAPP provides significant capabilities in cloud security, compliance, and vulnerability management. Designed for organizations needing efficient monitoring, it enables detection of anomalies across cloud infrastructures while optimizing security posture and ensuring compliance with environments like AWS and GCP. The platform offers in-depth insights through scanning of IAC scripts, host systems, and cloud configurations. Recognized for effectively managing security posture, it safeguards Kubernetes and container environments, providing comprehensive threat detection and response. However, some areas like visibility, IAM security controls, and compliance metrics need improvement. Users face challenges with alert setup and lack intuitive design, alongside issues like FedRAMP authorization absence and complexity in the data model.
What are the key features of FortiCNAPP?FortiCNAPP is implemented extensively by industries needing reliable cloud security, such as finance, healthcare, and technology sectors. It supports organizations in enhancing cloud infrastructure protection, ensuring compliance, and strengthening vulnerability management. By integrating with platforms like AWS and GCP, businesses can optimize security posture in their cloud deployments.
NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.
NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.
What are the most important features?
What benefits can users expect?
NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.
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