Genpact Cora SeQuence vs Hyland OnBase comparison

Why PeerSpot?

Genpact and Hyland are both solutions in the Business Process Management (BPM) category. Genpact is ranked #29, while Hyland is ranked #13 with an average rating of 8.0. Genpact holds a 1.1% mindshare in BPM, compared to Hyland’s 1.0% mindshare. Additionally, 100% of Genpact users are willing to recommend the solution, compared to 100% of Hyland users who would recommend it.

Genpact Cora SeQuence

Read 2 Genpact Cora SeQuence reviews

2,450 Views
2,303 Comparison Views

100% willing to recommend

Hyland OnBase

Read 19 Hyland OnBase reviews

9,278 Views
2,598 Comparison Views

100% willing to recommend

Genpact Cora SeQuence

Hyland OnBase

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Genpact Cora SeQuence and Hyland OnBase compete in the enterprise management and automation space. Genpact Cora SeQuence appears to excel in pricing and support, making it favorable, while Hyland OnBase is recognized for its comprehensive features.

Features: Genpact Cora SeQuence provides dynamic work management tools, process automation capabilities, and analytics for enhanced decision-making. Hyland OnBase is known for document management, process automation, and extensive integration options. Genpact offers versatile functionalities but may lack some specialized integration features that Hyland includes with its document management prowess.

Ease of Deployment and Customer Service: Genpact Cora SeQuence offers flexible deployment options and strong customer support, making implementation seamless. Hyland OnBase focuses on comprehensive support and professional service offerings, which can make deployment complex.

Pricing and ROI: Genpact Cora SeQuence presents competitive pricing and accessible setup costs, promising favorable ROI through process automation. Hyland OnBase may require higher initial investment but delivers significant ROI through its extensive features and integration benefits.

To learn more, read our detailed Genpact Cora SeQuence vs. Hyland OnBase Report (Updated: November 2026).

Buyer's Guide

Genpact Cora SeQuence vs. Hyland OnBase

November 2026

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Helped 920,769 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Genpact Cora SeQuence

Ranking in Business Process Management (BPM)

29th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Hyland OnBase

Ranking in Business Process Management (BPM)

13th

Average Rating

8.0

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Enterprise Content Management (5th), Low-Code Development Platforms (16th)

Mindshare comparison

As of November 2026, in the Business Process Management (BPM) category, the mindshare of Genpact Cora SeQuence is 1.1%, up from 0.6% compared to the previous year. The mindshare of Hyland OnBase is 1.0%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
Hyland OnBase	1.0%
Genpact Cora SeQuence	1.1%
Other	97.9%

Business Process Management (BPM)

Featured Reviews

it_user1041942

Consultant at a consultancy with 51-200 employees

Good reporting, a very good dashboard, and easy to set up

We primarily use the solution for processes like preparing worksheets. It's essential to the human resource process like expenses and allowances The new reporting and the new dashboard features are really good. The design of the interface, in general, could be improved. It could be a bit more…

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Joao Santiago

Analista at a consultancy with 201-500 employees

Digital workflows have transformed meeting minutes and document tracking across departments

There are some particular aspects of Hyland OnBase, such as layouts or some modules that have just been built, that are not designed with the end user in mind. That's something they need to improve. However, even if it's not adequate for the end user, you can still take that and, with custom development, use those modules and APIs in a user-friendly way. They need to improve the interface and usability of Unity and think more about usability. In terms of tool usability, sometimes there are too many clicks to perform an action, which, if you developed it yourself, you could do in two clicks, whereas within Unity you need four or five clicks to do the same process.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find the flexibility most valuable, and being able to connect and integrate with various systems, as well as being solution oriented, is valuable to me as well."

"The new reporting and the new dashboard features are really good."

"It is very stable. There is no downtime."

"The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours."

"A single platform with multiple capabilities to orchestrate processes, complex business rules and all types of business content."

"With Hyland OnBase, every document is unique, and access can be restricted and audited depending on user permission, allowing a company to take control of their information and be more productive."

"The solution's most valuable features are integration and flexibility."

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"The solution is very developed and we are not taking full advantage of its functionalities."

"OnBase provides high-value solutions for organizations with much less cost in comparison to other ECM solutions."

"The product's initial setup phase is not difficult."

More Hyland OnBase pros

Cons

"The design of the interface, in general, could be improved. It could be a bit more user-friendly."

"The areas that would benefit in improvement would be the training information, the white papers and useful tutorials as to how to build these typical solutions."

"The setup and configuration is complex."

"I believe Hyland OnBase can improve its cost structure as a platform or software as a service because currently they only sell a few packages that come bundled with many modules likely not used by clients."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"Hyland OnBase could be improved in terms of service support response time."

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

More Hyland OnBase cons

Pricing and Cost Advice

Information not available

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The tool's price is high."

"The solution costs around $6,000 per month."

"OnBase is reasonably priced."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

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Top Industries

By visitors reading reviews

Outsourcing Company

12%

Financial Services Firm

10%

Comms Service Provider

10%

Construction Company

Healthcare Company

Government

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	16

Questions from the Community

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What is your experience regarding pricing and costs for Hyland OnBase?

My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.

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What needs improvement with Hyland OnBase?

More training videos, if they are more findable, would improve documentation and training documentations from Hyland's side, because there is a lack of documentation and training materials from Hyl...

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What is your primary use case for Hyland OnBase?

As a business analyst, while working on a recent project, I used Hyland OnBase as an enterprise-like document management tool. It was used for storing, organizing, and retrieving invoices regarding...

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Compared 6% of the time

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Compared 5% of the time

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Compared 5% of the time

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Compared 4% of the time

OpenText Documentum Content Management vs Hyland OnBase

Compared 3% of the time

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Product Reports

Buyer's Guide

Business Process Management (BPM)

October 2026

Download Genpact Cora SeQuence product report

Buyer's Guide

Hyland OnBase

October 2026

Download Hyland OnBase product report

Also Known As

Sequence BPM Suite, PNMsoft Sequence BPM Suite

OnBase

Overview

Genpact Cora SeQuence is an advanced business process management software design that facilitates enhanced operational efficiency by automating complex processes.

This powerful platform supports the streamlining of workflows by integrating seamlessly with legacy systems, which empowers businesses to optimize process automation and drive productivity. Known for its versatility, Genpact Cora SeQuence aids in aligning operations with strategic objectives, offering a customizable approach to process management that suits industry-specific requirements.

What are the most important features offered?

Process Automation: Enables the automation of repetitive tasks to improve accuracy and efficiency.
Integration Capabilities: Works with existing systems to ensure a smooth transition and compatibility.
Customizable Workflows: Allows businesses to tailor processes according to their unique needs.
Real-time Analytics: Provides insights into operations for better decision-making.
Scalable Architecture: Supports businesses as they grow and adapt to new challenges.

What benefits and ROI should be considered?

Increased Efficiency: Reduces manual effort and accelerates task completion.
Cost Savings: Minimizes operational costs through efficient resource utilization.
Improved Accuracy: Decreases error rates with automation of key processes.
Enhanced Flexibility: Adapts processes to meet changing business demands quickly.
Better Decision Making: Offers data-driven insights for strategic planning.

Genpact Cora SeQuence finds application in sectors like finance and healthcare, where it enables efficient management of complex processes such as claims handling and patient data management. Its ability to integrate with existing infrastructures ensures industry-specific compliance while maintaining high standards of operation.

Genpact

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Sample Customers

South West Water, Atkins, Wolters Kluwer, Hazera Genetics, GeRAP, Aon Hewitt, Atos Origin, SwiftTrade

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Buyer's Guide

Genpact Cora SeQuence vs. Hyland OnBase

November 2026

Free Report: Genpact Cora SeQuence vs. Hyland OnBase

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