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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
378
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
GoToMyPC
Ranking in Remote Access
30th
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
ScreenConnect
Ranking in Remote Access
17th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
37
Ranking in other categories
Virtual Meetings (21st), Remote Visual Support (3rd)
 

Mindshare comparison

As of June 2026, in the Remote Access category, the mindshare of Microsoft Intune is 6.3%, down from 10.7% compared to the previous year. The mindshare of GoToMyPC is 1.4%, up from 0.8% compared to the previous year. The mindshare of ScreenConnect is 3.1%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune6.3%
ScreenConnect3.1%
GoToMyPC1.4%
Other89.2%
Remote Access
 

Featured Reviews

OluwashileAdeniyi - PeerSpot reviewer
Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees
Centralized endpoint security has improved and supports hybrid work and BYOD policies
Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.
SK
Controller at Wallingford Inn
Accessing multiple PCs from remote locations is easy and reliable with this solution
The solution works very well, I do not have any problem with it at all. The only problem is they have more than tripled their price in the last three years over what they used to charge. A price reduction would probably be warranted as I am not getting three times the service. My husband uses it too and he agrees that a price reduction would be the only thing he would be looking for. The vendor more than tripled the price in the last three years — so it has doubled and then doubled again. They have just kind of gone through the roof when it comes to pricing and I think that they are justifying that because of the demand.
Todd Blake - PeerSpot reviewer
Senior IT Specialist at a healthcare company with 11-50 employees
Simple to set up, reasonable pricing, and useful remote control capabilities
I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Intune has definitely reduced management burdens."
"Intune saves time, and it is very easy to use. It allows us to manage applications completely."
"The stability of Microsoft Intune is ten out of ten."
"I can control applications, and I can secure applications by using the MAM policy, which is very effective and very helpful in protecting our users' data on mobile devices such as iPhones and Android phones."
"With Microsoft Intune, we set up the device within 20 to 30 minutes, reducing the provisioning time by 70 to 80%, and it has also reduced the IT workload by 40 to 60%."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"The Mobile Device Management in Intune is a valuable feature."
"I can do anything from a remote desktop as if I were sitting at my own PC."
"The technical support is good."
"The solution is very quick to set up."
"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
"The installation is almost instant."
"One of the most convenient features is that I can print from it and do everything as I would if I were sitting at my own desktop."
"Technical support is very good and very fast; we find them to be very knowledgeable."
"The ConnectWise ScreenConnect tool is very good for remote access."
"We took a crack at ScreenConnect and we really liked what we saw and how it worked properly."
"I am able to support our remote users; this has been a great help."
"Being able to flip quickly between however many monitors that I have running, detune the video for black and white, or with fewer colors to make it faster, is amazing."
"The unattended access functionality is a valuable feature, because I can go in at any time that I want, deploy fixes, or do maintenance."
"The product's two-factor authentication means we are not worried like before about the state of our security."
"ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN."
"It's very easy to use, very easy to understand. It gives us remote access to the PC without any issues."
 

Cons

"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"I, as such, do not have any specific inputs or needs. However, there is always room for improvement when it comes to scalability."
"I have one remark about the application management for the Android version. Often, the Play Store opens and leaves the possibility to download to the user, which is not good."
"There are challenges with Intune, specifically in reporting. Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive. You can connect to Azure, monitoring, and the workbooks, but it's not streamlined."
"What frustrates me the most is just waiting and tapping my fingers, uncertain about whether my changes will take effect."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"I wish Microsoft would keep up with their documentation. They make changes so quickly to these platforms that they do not update the documentation properly in a timely manner."
"This solution requires that the PC is "on" in order to reach it remotely. If the PC is hung then it requires a reboot."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"The pricing has tripled in a small amount of time and there is not three times better service."
"The only problem is they have more than tripled their price in the last three years over what they used to charge."
"If it had Chrome capability, that would be great; being able to use it on a Chrome device. Right now, I can't use it on my Chrome device."
"Eventually, we're going to be moving to them and shutting off ConnectWise."
"Speed is a major factor in Automate, and the control panel is horribly slow."
"Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment."
"I have not had to deal with their tech support very much. When I have, I was not thrilled with their support."
"There needs to be a way to run the agent without installing, like GoToAssist."
"At the moment, I cannot use my own domain to install it and use it with my clients."
"Reporting could definitely use improvement. With LogMeIn Rescue, I used to be able to, for instance, at the end of the month, pull off a report of every session. It was very simple... I could see the name that was typed in, the IP address to the computer that it was connected to, if it was running Windows... It just doesn't seem - there might be but I haven't found it - to be a way of pulling that information out of ConnectWise."
 

Pricing and Cost Advice

"I have no comment on pricing of the solution."
"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."
"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
"It's affordable for the protection it gives. There are no additional costs."
"Microsoft licenses are costly."
"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."
"The price of Microsoft Intune is reasonable."
"The Intune license model is costly."
"It was cheap and now it is comparably expensive. It costs me $484 to use the solution with just two physical PCs."
"We pay approximately 2,000 Euros a year for the solution. The licensing is all-inclusive; you don't have to pay for extra add-ons or services."
"Good price and works well."
"Pricing is fair for Control and the licensing is simple."
"Make sure you have enough licensing for all the techs that you have."
"We pay $3,000 USD for the service, yearly upfront."
"For the price we pay, we definitely feel it's worth it, but there are some contenders in the market that are coming out now, whose products are as good; they are offering more features and the price is actually less than ConnectWise. All things considered, the biggest thing is the lack of patching in ConnectWise. If they could integrate that into the product, that would be a game changer, if offered at the same price point."
"I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."
"It is priced fairly."
"Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
8%
Government
7%
Construction Company
14%
Financial Services Firm
12%
Wholesaler/Distributor
8%
Manufacturing Company
6%
Construction Company
12%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise185
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

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Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
ConnectWise Control
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
The Lubitz Financial Group, Stitely & Kartsetter PLLC
Jon Rosen Systems
Find out what your peers are saying about GoToMyPC vs. ScreenConnect and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.