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HCL Verse vs IceWarp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Verse
Ranking in Email Applications
13th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
IceWarp
Ranking in Email Applications
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Email Applications category, the mindshare of HCL Verse is 2.5%, up from 1.5% compared to the previous year. The mindshare of IceWarp is 4.9%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
IceWarp4.9%
HCL Verse2.5%
Other92.6%
Email Applications
 

Featured Reviews

MR
Diretor at MASTERDOM
Stable, scalable, and good interface
HCL Verse has a nice interface and it is a practical email solution. There are a diverse set of features, such as the search bar on top of the screens. The usability from the old applications to the new version has been very good. It was great that we were able to migrate applications from the older version to the new one.
AvinashLotke - PeerSpot reviewer
Delivery Head at Team Computers
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is the best one."
"The most valuable feature is the mail server."
"We switched to Verse because of enhanced features, better design, and higher security."
"HCL Verse has a nice interface and it is a practical email solution. There are a diverse set of features, such as the search bar on top of the screens."
"An effective, functional, very good tool for controlling resources at a low cost."
"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."
"The solution is easy to manage and includes features such as smart documents and the archiving of user data."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"The solution's voice services work well for our company."
"As the license of our company is very affordable per year and per user, and considering the almost-zero administration needs, I would say that the cost is returned in the first three months, compared to other solutions."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"With all of the features that are available for the users included with the license, it is reasonably priced."
 

Cons

"The solution could improve by allowing us to use a color that we want in the editing boxes."
"The setup was not very easy due to higher security standards."
"Security is very important to us, so improvements to this functionality are welcome."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"Support is not good and it is challenging to receive a timely response."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"There are some feature improvements possible the way we use it as a hosting provider, but for most we currently have workarounds."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"Customer service is not always helpful."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"We attempted to obtain support for deleted documents through the representatives in Mumbai, but they did not have an answer for us."
 

Pricing and Cost Advice

"The price of the solution is reasonable."
"This is an affordable solution but the price could be improved."
"There are various licensing plans available based on geographic zone."
"The license is based on the number of users."
"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."
"The solution is inexpensive which is its main benefit."
"Pricing and licensing is very competitive and in some cases, cheap."
"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."
"I would rate the pricing and eight out of ten."
"The solution is priced well."
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Top Industries

By visitors reading reviews
Government
19%
Construction Company
8%
Healthcare Company
8%
Real Estate/Law Firm
6%
Computer Software Company
14%
Manufacturing Company
12%
Comms Service Provider
11%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...
What is your primary use case for IceWarp?
We managed approximately one thousand user accounts with IceWarp for company communications. We utilized features such as smart attachments and document solutions. Our setup was primarily on-premis...
 

Comparisons

 

Also Known As

Verse, IBM Verse
No data available
 

Overview

 

Sample Customers

Canon Marketing Japan Inc., Australian Trade Commission, BTC, Havas, Canal Barge Co.Inc., RAVInvest, Elemental Path, WDR mediagroup
Marriott, Toyota, Sony, Wendy's, Canon
Find out what your peers are saying about HCL Verse vs. IceWarp and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.