No more typing reviews! Try our Samantha, our new voice AI agent.

Hexnode UEM vs IBM MaaS360 comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
356
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
Hexnode UEM
Ranking in Unified Endpoint Management (UEM)
14th
Average Rating
8.6
Reviews Sentiment
4.9
Number of Reviews
2
Ranking in other categories
Mobile Device Management (MDM) (9th)
IBM MaaS360
Ranking in Unified Endpoint Management (UEM)
6th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
36
Ranking in other categories
Enterprise Mobility Management (EMM) (12th)
 

Mindshare comparison

As of May 2026, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 22.3%, down from 32.3% compared to the previous year. The mindshare of Hexnode UEM is 1.3%, up from 0.8% compared to the previous year. The mindshare of IBM MaaS360 is 7.7%, up from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune22.3%
IBM MaaS3607.7%
Hexnode UEM1.3%
Other68.7%
Unified Endpoint Management (UEM)
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
Collaboration Support Engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
reviewer1384575 - PeerSpot reviewer
Manager at a tech services company with 1,001-5,000 employees
Centralized device control has strengthened compliance and continuously improves risk visibility
The packaging of the solution or the offering of Hexnode UEM could be improved or enhanced, because one package does not fit all. Hexnode UEM should be flexible in its solution offering. Currently, they only have around three types of licenses or packages, and whether you use the solution or the features or not, they are already included in the suite. Some products offer an a la carte solution, so in order to compete with those products, Hexnode UEM should consider repackaging the solution with respect to the region where it is being offered. The solution offered to India might not be optimal if it is offered to the Philippines or a different country, so the offering should be on a country-by-country basis or a regional basis.
reviewer2173776 - PeerSpot reviewer
President at a wholesaler/distributor with 11-50 employees
Bulk phone setup has become more efficient while content distribution remains manageable
The main benefit of IBM MaaS360 is phone control and rollout. I acquired it because I was onboarding 15 new people, and it was more efficient to manage 15 phones from a computer than to handle each phone individually. I was able to manage what apps people were downloading with IBM MaaS360, ensuring they had what they needed. I could monitor their downloads and remove applications if necessary.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Maturity makes it a stable product."
"It is a wonderful product; I would advise others to go for it because it is definitely helpful for an enterprise and has been improving constantly."
"It saves time, money, and resources; when there was a local liaison, managing everything was a significant challenge, but with Microsoft Intune, it has become much easier—around 60% to 70% easier—and in terms of reliability and ease of use, it excels."
"It has a useful device management feature."
"Stable solution at a good price."
"Autopilot is the most valuable feature."
"The most valuable aspect of the product is that we are able to send application deployments and certifications for conditional access."
"The solution is fully integrated with the Microsoft platform and the Autopilot feature, which is a unique feature."
"Hexnode UEM has in-depth support of device operating systems, which is one of the most common requirements."
"The agility is impressive, and it's simple to manage."
"It's very easy to use."
"It can change policies based on geolocation or schedules."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"We've found the scalability to be very good."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."
"MaaS360 is a pretty robust product that is available for use in the enterprise world, and from the stability point of view, we have not faced any challenges."
"All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."
"It allows us to have an updated inventory of all the devices in real-time with the ability to add personalized information."
 

Cons

"Setting up Intune Autopilot can be a little complicated."
"The main differences between Intune and other products are, like I mentioned, in terms of the Mac. If the customers are majorly moving and adopting Mac laptops while they are using the Intune, they are leaving for other platforms, like Workspace ONE and vMOX."
"The security aspect could be more effective."
"The reporting part needs improvement, and it would be beneficial if it could integrate with third-party tools instead of just Power BI."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"Customer service is not really good. I would give it a six out of ten. The main issue is the time it takes to get someone involved who truly understands what the product does."
"I would like some integration with the Microsoft reporting platform Power BI."
"It can improve for new users; in the starting phase, we found that the logs are too complex or scattered."
"The packaging of the solution or the offering of Hexnode UEM could be improved or enhanced, because one package does not fit all."
"The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support."
"The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support."
"The interface is clunky and the layout is a bit outdated. Also, I don't think MaaS360 has as many features as Intune."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment."
"Zero day support is something they can work on."
"Its integration with Microsoft Teams could be better."
"There is a glaring security flaw where users can wipe their phones and they still show compliant in Maas360."
"The user experience really isn't so good."
"An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS."
"The look needs to be updated and it could be simpler to use."
 

Pricing and Cost Advice

"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."
"It's bundled with Business Premium and an E3 license, which is beneficial. If you have to pay extra, it's pricey, but with the bundled package, it's acceptable. They recently increased the Business Premium pricing, which we don't appreciate. The price increase and yearly commitment are causing some problems for us."
"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."
"While I don't have access to high-level financial information, I believe we have achieved lower costs with this implementation."
"The licensing is on a yearly basis."
"I don't have any problem as far as cost is concerned. It is bundled with our license."
"As a partner, we always look for how we can generate more revenue from a consulting point of view, but I do not see any complaints from the customer side regarding pricing, so they are satisfied with it."
"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."
Information not available
"MaaS360 is priced at a balance. It is not as expensive as AirWatch or Jamf and is not a cheap solution like a few of the local products."
"I feel the pricing to be very high."
"There are other solutions cheaper than IBM MaaS360, such as Microsoft Intune."
"IBM products are expensive compared to the tools offered by its competitors. IBM MaaS360 is an expensive tool."
"IBM products are a little pricey."
"IBM MaaS360 is cheaper compared to other alternatives. Others are at least three to six times costlier."
"The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
"Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
report
Use our free recommendation engine to learn which Unified Endpoint Management (UEM) solutions are best for your needs.
893,221 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Educational Organization
18%
Computer Software Company
11%
Media Company
10%
Financial Services Firm
8%
Manufacturing Company
11%
Computer Software Company
11%
Government
9%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business151
Midsize Enterprise60
Large Enterprise177
No data available
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise7
Large Enterprise12
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Hexnode UEM?
Hexnode UEM is not too expensive, but it is also not the cheapest solution. Customers can afford Hexnode UEM, and it ...
What needs improvement with Hexnode UEM?
The packaging of the solution or the offering of Hexnode UEM could be improved or enhanced, because one package does ...
What is your primary use case for Hexnode UEM?
Hexnode UEM's primary use case is the management of mobile devices, which is the main requirement of our customers an...
Microsoft Intune vs IBM MaaS360 - which to choose?
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...
What is your experience regarding pricing and costs for IBM MaaS360?
The pricing and licensing experience with IBM MaaS360 was satisfactory and not expensive.
What needs improvement with IBM MaaS360?
We have some challenges. If we look at the challenges we face in the market, there are a few products like Sophos, wh...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Fiberlink MaaS360, MaaS360
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Hilton Hotels & Resorts, bathstore, Portsmouth City Council, HG education, Litcargus For more details, visit: https://www.hexnode.com/mobile-device-management/hexnode-mdm-customer-reviews/
Bancroft, Garuda Indonesia
Find out what your peers are saying about Hexnode UEM vs. IBM MaaS360 and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.