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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

IBM MaaS360 allows for the remote management and configuration of mobile devices, significantly reducing device setup time and simplifying policy adjustments based on location or time.
It enhances security by enabling features such as device tracking, remote wipe, and forced security measures such as PIN locks.
Integration with corporate systems like Active Directory facilitates efficient synchronization of emails and calendars, while security features restrict data misuse by disabling functions like cut, copy, and paste on devices.
The platform offers comprehensive coverage across mobile devices and laptops, incorporating key functionalities like device quarantine and comprehensive syncing for secure data handling.
Asset management capabilities enable updated and detailed inventories of all devices, improving organizational efficiency and compliance with security standards such as SOC-2.

CONS

Can be added process of export/import environment configuration to simplify any migration processes.
It would be ideal to add support for the distribution of windows.exe applications.
Local technical support would be helpful.
When IBM MaaS360 is installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that can be highlighted. There is also contact list duplication causing more memory consumption.
If emails are downloaded on a Microsoft Windows Surface PC, that would also require a license, and the Outlook application didn't look great on a PC.
 

IBM MaaS360 Pros review quotes

reviewer2173776 - PeerSpot reviewer
President at a wholesaler/distributor with 11-50 employees
Sep 25, 2025
The main benefit of IBM MaaS360 is phone control and rollout; I acquired it because I was onboarding 15 new people, and it was more efficient to manage 15 phones from a computer than to handle each phone individually.
Bijay Kumar Swain - PeerSpot reviewer
Cyber Security Practice Head at Extrapolix Technologies
Sep 10, 2024
I like the way mobile device management works in terms of how the data is segregated, as well as the office and personal data.
Yong Seok Kang - PeerSpot reviewer
Technical Consultant at MTRiver Consulting
Nov 7, 2023
It is a stable solution that functions twenty-four hours and seven days a week.
Learn what your peers think about IBM MaaS360. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
reviewer2173776 - PeerSpot reviewer
President at a wholesaler/distributor with 11-50 employees
May 3, 2023
The most valuable features of IBM MaaS360 are remote control and setting up a phone.
reviewer2262213 - PeerSpot reviewer
Chief Technology Officer at a computer software company with 51-200 employees
Jan 31, 2024
We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the operating system updated, tracking software inventory, controlling computer administrators, and the ability to wipe a computer in case of a security threat. It helps us to be compliant, and it is one of the reasons we implemented it.
Devindra Sukhu - PeerSpot reviewer
Product Specialist & Pre-Sales Engineer at Digicel Group
Oct 27, 2022
The most valuable features of IBM MaaS360 are encryption and mobile design.
James Cook - PeerSpot reviewer
Infrastructure Engineer at SpiritUK
Nov 11, 2022
The best feature is the ability to control mobile phones, wipe and containerize the data, and keep employees' work data separate from personal data.
Prashant Sirohi - PeerSpot reviewer
Managing Director at Regent Digitech
Jun 22, 2023
It is a stable solution.
CLAUDIA GARCIA - PeerSpot reviewer
Cybersecurity Consultant at Telefónica
Jun 23, 2022
My customers value the ability to control all their devices from a central point in IBM MaaS360.
AkpogheneOkoro - PeerSpot reviewer
CEO at ITANDT Solutions Limited
May 8, 2022
The most valuable features are mobile device management and security (which allows you to quarantine infected devices).
 

IBM MaaS360 Cons review quotes

reviewer2173776 - PeerSpot reviewer
President at a wholesaler/distributor with 11-50 employees
Sep 25, 2025
I would rate IBM MaaS360's stability as seven out of ten, though I don't use it extensively.
Bijay Kumar Swain - PeerSpot reviewer
Cyber Security Practice Head at Extrapolix Technologies
Sep 10, 2024
MaaS360 definitely caters to a few of the requirements, but when someone is going for a solution, all the features are not available in MaaS360.
Yong Seok Kang - PeerSpot reviewer
Technical Consultant at MTRiver Consulting
Nov 7, 2023
IBM MaaS360 needs to have stronger points when it comes to the area of BYOD.
Learn what your peers think about IBM MaaS360. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
reviewer2173776 - PeerSpot reviewer
President at a wholesaler/distributor with 11-50 employees
May 3, 2023
It's difficult for someone like me to set up a phone that doesn't require a SIM card, like Apple's new phones.
reviewer2262213 - PeerSpot reviewer
Chief Technology Officer at a computer software company with 51-200 employees
Jan 31, 2024
Configuring policies is difficult in IBM MaaS360. It also needs to improve usability.
Devindra Sukhu - PeerSpot reviewer
Product Specialist & Pre-Sales Engineer at Digicel Group
Oct 27, 2022
IBM MaaS360 can improve the location reporter. There is a 15-minute delay and this does not allow for any usefulness.
James Cook - PeerSpot reviewer
Infrastructure Engineer at SpiritUK
Nov 11, 2022
The interface is clunky and the layout is a bit outdated. Also, I don't think MaaS360 has as many features as Intune. It doesn't integrate with Office as seamlessly as Intune does, which isn't surprising, given that Intune and Office are Microsoft products.
Prashant Sirohi - PeerSpot reviewer
Managing Director at Regent Digitech
Jun 22, 2023
Its integration with Microsoft Teams could be better.
CLAUDIA GARCIA - PeerSpot reviewer
Cybersecurity Consultant at Telefónica
Jun 23, 2022
IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this.
AkpogheneOkoro - PeerSpot reviewer
CEO at ITANDT Solutions Limited
May 8, 2022
An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS.