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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

IBM MaaS360 offers excellent customer service and technical support, making it dependable for organizational needs.
The platform's remote enablement and device control features enhance security and productivity.
IBM MaaS360 allows efficient mobile device management and supports a secure BYOD implementation.
The tool provides stable and comprehensive coverage for device and security management needs within an organization.
IBM MaaS360 improves asset management and policy application, significantly reducing device configuration time.

CONS

IBM MaaS360 has synchronization issues between devices and its portal, impacting data consistency.
IBM MaaS360 potentially consumes battery power at an accelerated rate on smartphones, affecting device performance.
Pricing for IBM MaaS360 is considered high and offers limited flexibility in subscription adjustments for changing user bases.
IBM MaaS360 has had issues with service stability, occasionally experiencing downtime affecting email access.
IBM MaaS360 lacks comprehensive feature integration compared to competitor platforms like Intune, leading to potential gaps in device management capabilities.
 

IBM MaaS360 Pros review quotes

Abhijeet Chaskar - PeerSpot reviewer
Cybersecurity Analyst at DigitalTrack solution pvt ltd
Jun 17, 2026
IBM MaaS360 has positively impacted my organization by improving efficiency and security across the organization.
reviewer2173776 - PeerSpot reviewer
President at a wholesaler/distributor with 11-50 employees
Sep 25, 2025
The main benefit of IBM MaaS360 is phone control and rollout; I acquired it because I was onboarding 15 new people, and it was more efficient to manage 15 phones from a computer than to handle each phone individually.
Bijay Kumar Swain - PeerSpot reviewer
Cyber Security Practice Head at Extrapolix Technologies
Sep 10, 2024
I like the way mobile device management works in terms of how the data is segregated, as well as the office and personal data.
Learn what your peers think about IBM MaaS360. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
Yong Seok Kang - PeerSpot reviewer
Technical Consultant at MTRiver Consulting
Nov 7, 2023
It is a stable solution that functions twenty-four hours and seven days a week.
reviewer2262213 - PeerSpot reviewer
Chief Technology Officer at a computer software company with 51-200 employees
Jan 31, 2024
We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the operating system updated, tracking software inventory, controlling computer administrators, and the ability to wipe a computer in case of a security threat. It helps us to be compliant, and it is one of the reasons we implemented it.
Devindra Sukhu - PeerSpot reviewer
Product Specialist & Pre-Sales Engineer at Digicel Group
Oct 27, 2022
The most valuable features of IBM MaaS360 are encryption and mobile design.
reviewer2173776 - PeerSpot reviewer
President at a wholesaler/distributor with 11-50 employees
May 3, 2023
The most valuable features of IBM MaaS360 are remote control and setting up a phone.
James Cook - PeerSpot reviewer
Infrastructure Engineer at SpiritUK
Nov 11, 2022
The best feature is the ability to control mobile phones, wipe and containerize the data, and keep employees' work data separate from personal data.
Prashant Sirohi - PeerSpot reviewer
Managing Director at Regent Digitech
Jun 22, 2023
It is a stable solution.
CLAUDIA GARCIA - PeerSpot reviewer
Cybersecurity Consultant at Telefónica
Jun 23, 2022
My customers value the ability to control all their devices from a central point in IBM MaaS360.
 

IBM MaaS360 Cons review quotes

Abhijeet Chaskar - PeerSpot reviewer
Cybersecurity Analyst at DigitalTrack solution pvt ltd
Jun 17, 2026
I would appreciate a more intuitive interface and simpler navigation in IBM MaaS360.
reviewer2173776 - PeerSpot reviewer
President at a wholesaler/distributor with 11-50 employees
Sep 25, 2025
I would rate IBM MaaS360's stability as seven out of ten, though I don't use it extensively.
Bijay Kumar Swain - PeerSpot reviewer
Cyber Security Practice Head at Extrapolix Technologies
Sep 10, 2024
MaaS360 definitely caters to a few of the requirements, but when someone is going for a solution, all the features are not available in MaaS360.
Learn what your peers think about IBM MaaS360. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
Yong Seok Kang - PeerSpot reviewer
Technical Consultant at MTRiver Consulting
Nov 7, 2023
IBM MaaS360 needs to have stronger points when it comes to the area of BYOD.
reviewer2262213 - PeerSpot reviewer
Chief Technology Officer at a computer software company with 51-200 employees
Jan 31, 2024
Configuring policies is difficult in IBM MaaS360. It also needs to improve usability.
Devindra Sukhu - PeerSpot reviewer
Product Specialist & Pre-Sales Engineer at Digicel Group
Oct 27, 2022
IBM MaaS360 can improve the location reporter. There is a 15-minute delay and this does not allow for any usefulness.
reviewer2173776 - PeerSpot reviewer
President at a wholesaler/distributor with 11-50 employees
May 3, 2023
It's difficult for someone like me to set up a phone that doesn't require a SIM card, like Apple's new phones.
James Cook - PeerSpot reviewer
Infrastructure Engineer at SpiritUK
Nov 11, 2022
The interface is clunky and the layout is a bit outdated. Also, I don't think MaaS360 has as many features as Intune. It doesn't integrate with Office as seamlessly as Intune does, which isn't surprising, given that Intune and Office are Microsoft products.
Prashant Sirohi - PeerSpot reviewer
Managing Director at Regent Digitech
Jun 22, 2023
Its integration with Microsoft Teams could be better.
CLAUDIA GARCIA - PeerSpot reviewer
Cybersecurity Consultant at Telefónica
Jun 23, 2022
IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this.