HPE Zerto Software vs PagerDuty Operations Cloud comparison

Why PeerSpot?

Hewlett Packard Enterprise and PagerDuty are both solutions in the Autonomous Operational Resilience category. Hewlett Packard Enterprise is ranked #1 with an average rating of 9.1, while PagerDuty is ranked #3 with an average rating of 8.6. Hewlett Packard Enterprise holds a 35.9% mindshare in AOR, compared to PagerDuty’s 10.2% mindshare. Additionally, 98% of Hewlett Packard Enterprise users are willing to recommend the solution, compared to 99% of PagerDuty users who would recommend it.

HPE Zerto Software

Read 365 HPE Zerto Software reviews

26,822 Views
1,073 Comparison Views

98% willing to recommend

PagerDuty Operations Cloud

Read 102 PagerDuty Operations Cloud reviews

10,937 Views
109 Comparison Views

99% willing to recommend

HPE Zerto Software

PagerDuty Operations Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 11, 2026

HPE Zerto Software and PagerDuty Operations Cloud compete in IT incident management and business continuity. HPE Zerto Software holds an edge in seamless data recovery due to its intuitive design and high availability, while PagerDuty Operations Cloud excels with comprehensive incident management and notification capabilities.

Features: HPE Zerto Software provides continuous data protection, robust data recovery, and disaster recovery with minimal disruption. PagerDuty Operations Cloud specializes in comprehensive incident management, offers real-time alerts, and includes powerful automation features.

Room for Improvement: HPE Zerto Software could expand its service offerings for Hyper-V and enhance cloud-based analytics integration. PagerDuty Operations Cloud may improve setup complexity and broaden its integration capabilities to ensure seamless alert management processes. Both products might benefit from reducing reliance on third-party tools for analytics and execution.

Ease of Deployment and Customer Service: HPE Zerto Software is known for straightforward deployment, favored by new users. In comparison, PagerDuty Operations Cloud provides flexible deployment options and highly rated customer service, making it adaptable and suitable for diverse integration and customization requirements.

Pricing and ROI: HPE Zerto Software has a higher initial setup cost but offers significant ROI from enhanced data protection. PagerDuty Operations Cloud features a flexible pricing structure, regarded as cost-effective for comprehensive incident management. Although Zerto's initial investment is higher, its long-term ROI is compelling, while PagerDuty provides a budget-friendly option with lower initial costs.

To learn more, read our detailed HPE Zerto Software vs. PagerDuty Operations Cloud Report (Updated: September 2026).

Buyer's Guide

HPE Zerto Software vs. PagerDuty Operations Cloud

September 2026

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Helped 919,894 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.8

HPE Zerto Software delivers significant ROI by reducing downtime, operational costs, and enhancing disaster recovery efficiency and preparedness.

Sentiment score

5.5

PagerDuty Operations Cloud boosts ROI by automating tasks, reducing downtime, costs, and stress, while enhancing incident response efficiency.

Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.

Thomas Sipf

CTO at Erisa Administrative Services, Inc.

It saves us a lot of time and gives us the ability to perform other DR plans for other systems.

reviewer2728620

System Engineer at a wholesaler/distributor with 1,001-5,000 employees

It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.

Itsik Ohana

Founder & CEO at Itix Cyber Ltd

For more quotes and insights, download the HPE Zerto Software report

The escalation was not possible at all before, which led to the L1 team being under too much stress.

Mukesh Ts

Software Developer at Webspruce

The alert reduction feature has greatly impacted our ability to prevent costly incidents, as we can accurately respond to alerts with the help of autonomous AI agents, which reduces erroneous notifications.

DeepakReddy

Sr.Devops engineer at Scaler

We definitely save time with PagerDuty Operations Cloud. It saves more than half an hour—30 minutes—for each incident.

reviewer2835345

Sr. Specialist at a tech vendor with 10,001+ employees

For more quotes and insights, download the PagerDuty Operations Cloud report

Customer Service

Sentiment score

7.5

HPE Zerto Software's customer service excels in responsiveness and expertise, despite occasional concerns about level-one support post-acquisition.

Sentiment score

6.9

PagerDuty Operations Cloud support is praised for responsiveness and helpfulness, with 24/7 availability and effective communication despite minor issues.

I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.

reviewer762012

Sr. Systems Engineer at a legal firm with 1,001-5,000 employees

I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.

reviewer1599558

Disaster Recovery Manager at a financial services firm with 10,001+ employees

When I open a ticket, I usually get a call within an hour or two.

David Comer

Systems Engineering Manager at a legal firm with 1,001-5,000 employees

For more quotes and insights, download the HPE Zerto Software report

PagerDuty Operations Cloud is a good product for the organization and the support team is highly effective and responsive.

Navin Samuel

Delivery Manager at Cognizant

We have standing weekly calls to discuss any doubts, and there is a dedicated team, including an engineer and a PagerDuty Relations Manager, assigned to support us.

Pavithra Jadapa

Technology Analyst at Infosys

we have never had an issue when reaching out to someone in customer service

Kkonovalov Kanavalev

Senior Cloud Operations Engineer at IMO Health

For more quotes and insights, download the PagerDuty Operations Cloud report

Scalability Issues

Sentiment score

7.5

HPE Zerto Software offers seamless scalability, easy deployment, and adaptability across platforms, suitable for diverse environments and industries.

Sentiment score

7.4

PagerDuty Operations Cloud offers scalable solutions for teams of any size, with seamless integration and advanced automation, though costly.

I would rate it a ten out of ten for scalability.

Alan Barrett

Head of IT at TWM SOLICITORS LLP

Customers need to follow good engineering practices for optimal product use.

Proby Patel

Tech Lead, Storage and Data Protection at a manufacturing company with 10,001+ employees

By adding more hosts and installing VRAs on each, tasks can be efficiently managed.

reviewer2641974

Senior Systems Engineer at a financial services firm with 51-200 employees

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Scalability for PagerDuty Operations Cloud is excellent, and I rate it at 9.9.

Chandrakanth Sangale

Network Operations Center Engineer at HTC Global Inc

Whatever top-notch tools we are using as an enterprise solution, PagerDuty Operations Cloud has kept itself current and integrates nicely with all the tools we use these days.

Ausaaf Ahmad

Lead Engineer, Cloud Operations at a tech vendor with 5,001-10,000 employees

We are able to extend our PagerDuty Operations Cloud configuration without major challenges or changes to our overall operational model.

Di Singh Negi

Lead Data Ops Engineer at Wipro Limited

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Stability Issues

Sentiment score

8.0

HPE Zerto Software is highly stable and reliable, with minimal bugs and effective resolutions for occasional minor issues.

Sentiment score

8.3

PagerDuty Operations Cloud is praised for its reliability, uptime, and scalability, making it suitable for enterprise environments.

I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.

Jagadeesh Ethiraj

Technical Architect at a manufacturing company with 10,001+ employees

The ease of use was so good with Zerto that they were able to migrate things much quicker.

reviewer2691450

Inside Sales Representative at a tech services company with 51-200 employees

It is very reliable.

David Comer

Systems Engineering Manager at a legal firm with 1,001-5,000 employees

For more quotes and insights, download the HPE Zerto Software report

We have never experienced any downtime or latency issues from PagerDuty Operations Cloud.

Akhil Viswam

Senior Consultant at a consultancy with 10,001+ employees

It never breaks down for us, and considering I have devoted 20 years of my career to IT infrastructure operations, where everything typically breaks down, including Jira and ServiceNow, it is impressive to say that PagerDuty Operations Cloud has not caused disruptions.

Divyajyoti Ghosh

CSO C Apac at Autodesk, Inc.

PagerDuty Operations Cloud is the most stable solution.

Hitesh Lodha

Senior Cloud Engineer at Ollion

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Room For Improvement

HPE Zerto Software needs better server support, documentation, cloud integration, automation, pricing, licensing, UI, reporting, support, and backup.

PagerDuty Operations Cloud struggles with usability, pricing, alert noise, and needs UI enhancements, advanced AI, and better integration.

If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.

David Riberdy

Enterprise data management supervisor at a insurance company with 1,001-5,000 employees

If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.

David Comer

Systems Engineering Manager at a legal firm with 1,001-5,000 employees

If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.

reviewer2729427

Senior Converged Infrastructure Engineer at a educational organization with 1,001-5,000 employees

For more quotes and insights, download the HPE Zerto Software report

It would be useful to have a way to define all configurations in code that is similar to how Terraform operates.

JeremyEmmett

Sr Director - Global Support APJ at HashiCorp

With many new members, they need training to set up runbook workflows, event orchestration, and manage complex on-call schedules across 23 services, making it a challenge for new users.

Nambi Srinivasan

Senior SRE at IBM

Additionally, I think a sandbox mode would be helpful for new team members, allowing us to guide them in simulating alerts, performing escalation policies, and creating PagerDuty Operations Cloud channels.

Aashish Bhandari

DevOps Engineer at Miratech

For more quotes and insights, download the PagerDuty Operations Cloud report

Setup Cost

HPE Zerto Software offers competitive per-VM pricing, providing cost-effective disaster recovery, though initial investment and renewals can be high.

PagerDuty's pricing is high but justified for larger enterprises due to its features; flexible plans suit varied needs.

If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.

JeffSmith12

IT Manager at American Pioneer Federal Credit Union

However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.

reviewer2645856

Cloud and Infrastructure Services Manager at a healthcare company with 1,001-5,000 employees

Zerto is easier to set up and use, and it's less expensive.

Bill Dudgeon

Professional Services Engineer at US Signal

For more quotes and insights, download the HPE Zerto Software report

I had around seven users part of it for a base pricing of around $450 per user, primarily for custom workflows and the ITSM part.

Nambi Srinivasan

Senior SRE at IBM

The pricing for PagerDuty Operations Cloud is a bit expensive, especially for startups like us, compared to the other platform which I mentioned, which is Rootly.

Shashank Venugopal

Dev Ops Engineer at a consultancy with 11-50 employees

Licensing is straightforward but scaling seats for larger teams can get expensive, especially when adding advanced features.

reviewer2879727

Cloud Dev Ops Engineer at a tech vendor with 10,001+ employees

For more quotes and insights, download the PagerDuty Operations Cloud report

Valuable Features

HPE Zerto Software boosts IT resilience with continuous replication, seamless integration, and fast recovery across multi-cloud environments.

PagerDuty Operations Cloud boosts productivity through seamless integration, real-time alerts, efficient incident management, and enhanced communication for swift issue resolution.

Zerto offers excellent technical support with responsive and helpful experts.

Sachin Vinay

Assistant Manager-Networks at a university with 1,001-5,000 employees

If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.

reviewer2641974

Senior Systems Engineer at a financial services firm with 51-200 employees

The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.

reviewer762012

Sr. Systems Engineer at a legal firm with 1,001-5,000 employees

For more quotes and insights, download the HPE Zerto Software report

It integrates with multiple applications and is highly customizable, with policies, escalation procedures, and an event routing tool that ensures contacting the right person.

JeremyEmmett

Sr Director - Global Support APJ at HashiCorp

In addition to those features, I also find the integration and reporting aspects of PagerDuty Operations Cloud valuable, as it records all triggered calls and incidents, enabling us to analyze patterns and identify the times when systems go down, thus assisting us in understanding and addressing the underlying causes.

Ajaykumar Gupta

Senior Business Application Analyst (Product Team) at Kotak Mahindra Bank

Before, setting up everything was very difficult. Now, we don't have to think about it. We can simply set it up in PagerDuty and it works.

Mukesh Ts

Software Developer at Webspruce

For more quotes and insights, download the PagerDuty Operations Cloud report

Categories and Ranking

HPE Zerto Software

Ranking in Autonomous Operational Resilience

1st

Average Rating

9.0

Reviews Sentiment

7.1

Number of Reviews

365

Ranking in other categories

Backup and Recovery (2nd), Cloud Migration (1st), Cloud Backup (2nd), Disaster Recovery (DR) Software (1st)

PagerDuty Operations Cloud

Ranking in Autonomous Operational Resilience

3rd

Average Rating

8.6

Reviews Sentiment

6.8

Number of Reviews

102

Ranking in other categories

Process Automation (3rd), IT Alerting and Incident Management (1st), AIOps (3rd), Critical Event Management (CEM) (1st)

Mindshare comparison

As of October 2026, in the Autonomous Operational Resilience category, the mindshare of HPE Zerto Software is 35.9%, down from 49.8% compared to the previous year. The mindshare of PagerDuty Operations Cloud is 10.2%. It is calculated based on PeerSpot user engagement data.

Autonomous Operational Resilience Mindshare Distribution
Product	Mindshare (%)
HPE Zerto Software	35.9%
PagerDuty Operations Cloud	10.2%
Other	53.900000000000006%

Autonomous Operational Resilience

Featured Reviews

Aslah Faseel K

DevOps Engineer at a media company with 201-500 employees

Near-zero downtime has protected critical workloads and now simplifies hybrid cloud recovery

The best features of HPE Zerto Software are mainly very sophisticated and relevant to the current market. The data protection CDP part has real-time replication, unlike other solutions that have snapshot backups. We can set it up hourly, making it ideal for use with workloads. Another attraction is the near-zero RTO, with automated failover within minutes and one-click failover and failback. Currently, we are using a hybrid cloud solution, and HPE Zerto Software supports multi-cloud environments, making it easy to migrate between on-premises and cloud. Regarding the impact of HPE Zerto Software on our RTOs, we have near-zero RTO, meaning the system must be back online within thirty minutes if we measure the time. It is very quick to recover services. With HPE Zerto Software's near-synchronous replication, we have some CDP protection, so we typically write interceptions along with some asynchronous replication. There is almost real-time replication available.

Read full review

reviewer2879727

Cloud Dev Ops Engineer at a tech vendor with 10,001+ employees

Unified incident response has reduced alert noise and improves on-call focus and coordination

PagerDuty Operations Cloud could improve its noise reduction by making deduplication and suppression more automated instead of manually tuned, and the service dependency graph could be more intuitive with cleaner visuals and easier-to-understand root cause tracing during major incidents. Automation could go further with smarter runbook triggers and AI-driven suggestions to help find root causes, which could save a lot of time for engineers who are struggling to understand what is actually happening. These AI capabilities could lower the time by maybe 50–60%. Analytics and reporting could be more flexible, allowing custom dashboards and filters and team-level MTTA and MTTR breakdowns, so that it is segregated based on teams and it is much easier to have custom dashboards for the teams to understand more. Alert storms were a recurring frustration for the on-call team, and escalation overrides and service dependency graphs can get a bit confusing in larger environments. More customizable analytics and smarter automation would make the platform even easier, more flexible and more powerful for the team to understand. PagerDuty Operations Cloud could improve its analytics flexibility with customized dashboards and AI capabilities to be more trained and more reliable. Service dependency mapping can also feel cluttered in big environments, making it harder to trace upstream and downstream impacts during bigger incidents. We implemented PagerDuty Operations Cloud's AI to help with alert grouping and early incident insights, but accuracy was not consistent enough to rely on during critical events. It occasionally grouped unrelated alerts or missed correlations, which limited the operational efficiency gains we expected. The on-call team still depended heavily on manual triage because AI suggestions were not always aligned with the real root cause. Overall, AI added some value but it has not yet reached the reliability needed to significantly improve the incident response efficiency. It needs more training or more work.

Read full review

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

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Top Industries

By visitors reading reviews

Outsourcing Company

10%

Manufacturing Company

Financial Services Firm

Construction Company

Outsourcing Company

11%

Financial Services Firm

11%

Performing Arts

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	97
Midsize Enterprise	94
Large Enterprise	210

By reviewers
Company Size	Count
Small Business	32
Midsize Enterprise	28
Large Enterprise	80

Questions from the Community

What advice do you have for others considering Oracle Data Guard?

Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...

See all answers

What is your experience regarding pricing and costs for Zerto?

I find HPE Zerto Software affordable.

See all answers

What needs improvement with Zerto?

I would like HPE Zerto Software to support more hypervisor platforms than currently available. Support for additional hypervisors could be added in the future. Since we have multiple platforms, we ...

See all answers

What is your experience regarding pricing and costs for PagerDuty?

The pricing cost is very affordable; the features justify the investment.

See all answers

What needs improvement with PagerDuty?

PagerDuty Operations Cloud could be improved by simplifying the configuration of alert rules and escalation policies. We find incident analytics and the customization of dashboards challenging for ...

See all answers

What is your primary use case for PagerDuty?

PagerDuty Operations Cloud is used to monitor all applications and infrastructure health, manage incidents, and receive real-time alerts when any issue occurs on live projects. It helps our IT team...

See all answers

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AWS Elastic Disaster Recovery vs HPE Zerto Software

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Product Reports

Buyer's Guide

HPE Zerto Software

October 2026

Download HPE Zerto Software product report

Buyer's Guide

PagerDuty Operations Cloud

October 2026

Download PagerDuty Operations Cloud product report

Also Known As

Zerto Virtual Replication

No data available

Overview

Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.

Hewlett Packard Enterprise

PagerDuty Operations Cloud focuses on efficient incident management, featuring advanced alert and notification systems, mobile alerts, and AI-driven functionalities that facilitate streamlined on-call schedules and integrations with major monitoring tools.

PagerDuty Operations Cloud offers comprehensive incident management with real-time alerts and notifications via mobile, SMS, and calls. This empowers teams to respond swiftly and reduce missed incidents. Efficient on-call management through automated scheduling and escalation enhances team productivity, while AI-driven alert grouping minimizes noise. Integration with tools like AWS and Datadog further streamlines operations.

What are the key features of PagerDuty Operations Cloud?

Real-time Incident Alerts: Improves response times by ensuring immediate notifications.
AI-driven Alert Grouping: Minimizes noise for enhanced focus and efficiency.
Automated Scheduling: Streamlines on-call management and escalation.
Monitoring Tool Integration: Seamlessly works with tools like AWS and Datadog.
Mobile Alerts: Enables SMS and call notifications for instant communication.

What benefits and ROI should users consider?

Increased Efficiency: Reduces operational burden through automation.
Improved Team Productivity: Lowers incident noise and accelerates resolution.
Enhanced Customization: Tailors alert prioritization and escalation policies.
Time Savings: Expedites incident management and reduces error rates.

PagerDuty Operations Cloud implementation spans industries like e-commerce and IT services, where it automates anomaly detection and manages high-severity incidents. Its integration capabilities and AIOps features significantly enhance incident management, proving valuable for sectors demanding real-time performance and responsiveness.

PagerDuty

Sample Customers

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies

40% of the Fortune 100 TrustPagerDuty. Customers include: Slack, Intuit, Zendesk, Panasonic, Pinterest, Airbnb, eHarmony, McKesson, Comcast

Buyer's Guide

HPE Zerto Software vs. PagerDuty Operations Cloud

September 2026

Free Report: HPE Zerto Software vs. PagerDuty Operations Cloud

Find out what your peers are saying about HPE Zerto Software vs. PagerDuty Operations Cloud and other solutions. Updated: September 2026.

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