Hyland OnBase vs Jive comparison

Why PeerSpot?

Hyland and Jive Software are both solutions in the Enterprise Content Management category. Hyland is ranked #5 with an average rating of 8.0, while Jive Software is ranked #29. Hyland holds a 4.3% mindshare in ECM, compared to Jive Software’s 1.3% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 100% of Jive Software users who would recommend it.

Hyland OnBase

Read 19 Hyland OnBase reviews

9,278 Views
4,361 Comparison Views

100% willing to recommend

Jive

Read 10 Jive reviews

4,137 Views
1,034 Comparison Views

100% willing to recommend

Hyland OnBase

Jive

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

Jive and Hyland OnBase operate in the enterprise software category, focusing on collaboration and content management, respectively. Jive seems to have the upper hand in pricing and support, while Hyland OnBase is favored for its comprehensive features, offering value for those needing robust document management.

Features: Jive excels with real-time messaging, team forums, and robust communication tools. On the other hand, Hyland OnBase provides comprehensive document management, extensive integration capabilities, and powerful automation features.

Room for Improvement: Jive could enhance integration capabilities and develop more advanced document management features, appealing more to enterprises needing these functionalities. Hyland OnBase can improve deployment simplicity and make user interfaces more intuitive for a better user experience. Additionally, streamlining support channels could benefit both platforms.

Ease of Deployment and Customer Service: Jive is easy to deploy with efficient customer service, suitable for quick implementation focusing on communication. Hyland OnBase, while offering extensive support, may require more complex deployment due to its advanced features, making it better suited for organizations ready to invest in a detailed setup process.

Pricing and ROI: Jive offers competitive pricing, leading to a faster ROI by boosting team productivity. Hyland OnBase may come with a higher initial cost but promises long-term ROI benefits through its robust document management capabilities and extensive features.

To learn more, read our detailed Hyland OnBase vs. Jive Report (Updated: November 2026).

Buyer's Guide

Hyland OnBase vs. Jive

November 2026

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Helped 920,769 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Enterprise Content Management

5th

Average Rating

8.0

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (13th), Low-Code Development Platforms (16th)

Jive

Ranking in Enterprise Content Management

29th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Web Content Management (20th), Corporate Portals (Enterprise Information Portals) (7th), Enterprise Social Software (7th), Knowledge Management Software (14th), Enterprise Intranet (2nd)

Mindshare comparison

As of November 2026, in the Enterprise Content Management category, the mindshare of Hyland OnBase is 4.3%, down from 6.3% compared to the previous year. The mindshare of Jive is 1.3%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Mindshare Distribution
Product	Mindshare (%)
Hyland OnBase	4.3%
Jive	1.3%
Other	94.4%

Enterprise Content Management

Featured Reviews

Joao Santiago

Analista at a consultancy with 201-500 employees

Digital workflows have transformed meeting minutes and document tracking across departments

There are some particular aspects of Hyland OnBase, such as layouts or some modules that have just been built, that are not designed with the end user in mind. That's something they need to improve. However, even if it's not adequate for the end user, you can still take that and, with custom development, use those modules and APIs in a user-friendly way. They need to improve the interface and usability of Unity and think more about usability. In terms of tool usability, sometimes there are too many clicks to perform an action, which, if you developed it yourself, you could do in two clicks, whereas within Unity you need four or five clicks to do the same process.

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Gian DE Bernardi

VP - International Business at Amtex S.A.

A flexible solution that improves our administrative efficiency

We use Jive-n for followups on details regarding purchase orders, shipping documents, and other information We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge. This solution provides great flexibility of permission…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Role-Based Access Control (RBAC) allowed us to enforce strict data privacy requirements like LGPD by ensuring users could only access authorized records based on their role, while making user onboarding and permission management much faster and more reliable."

"This solution is easy to implement and easy to use as long as you know what your business requirement are or the specifications are straightforward."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"OnBase provides high-value solutions for organizations with much less cost in comparison to other ECM solutions."

"A single platform with multiple capabilities to orchestrate processes, complex business rules and all types of business content."

"The solution's most valuable features are integration and flexibility."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"With Hyland OnBase, every document is unique, and access can be restricted and audited depending on user permission, allowing a company to take control of their information and be more productive."

More Hyland OnBase pros

"We recently rebranded our organization and used this tool as our primary channel."

"In comparison to other platforms, Jive-n provides the fastest way to integrate new affiliates into your organization."

"Various business groups were able to collaborate effectively using this tool."

"We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge."

"The platform works well to collaborate with creating documents or media for a specific goal."

"Jive came out on top for feature, price, and ability to meet regulatory needs."

"Colleagues are more informed, it is easier to find content, and silo breaking has significantly improved our collaboration."

"Jive-n offers the best curated experience of the social-based content for enterprises."

Cons

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"There are some particular aspects of Hyland OnBase, such as layouts or some modules that have just been built, that are not designed with the end user in mind."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"The migration is a bit difficult in the tool."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"Hyland OnBase can be improved by providing a modern user interface, simplified deployment and admin overhead, API capabilities, and advanced AI."

More Hyland OnBase cons

"We had major performance issues when our user base went up."

"The search engine could be improved and also provide some kind of indexing."

"Stream activity could be better organized."

"The mobile app could be better."

"Standard Silver technical support is similar to standard support by all vendors, i.e., not quick enough."

"Jive-n can improve their integration, plugins and democratize their configuration abilities."

"A visual navigator would be very useful as many colleagues have an issue to find their way and connect the dots."

"Create a better way of adding users in bulk by email address."

Pricing and Cost Advice

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"The tool's price is high."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The solution costs around $6,000 per month."

"OnBase is reasonably priced."

Information not available

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Comparison Review

it_user8925

Developer with 51-200 employees

Aug 23, 2013

Jive vs Sharepoint vs Drupal Commons

At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…

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Top Industries

By visitors reading reviews

Healthcare Company

Government

Financial Services Firm

Manufacturing Company

Construction Company

20%

Financial Services Firm

13%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	16

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	5

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.

See all answers

What needs improvement with Hyland OnBase?

More training videos, if they are more findable, would improve documentation and training documentations from Hyland's side, because there is a lack of documentation and training materials from Hyl...

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What is your primary use case for Hyland OnBase?

As a business analyst, while working on a recent project, I used Hyland OnBase as an enterprise-like document management tool. It was used for storing, organizing, and retrieving invoices regarding...

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Compared 4% of the time

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Compared 9% of the time

Microsoft Teams vs Jive

Compared 7% of the time

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Compared 7% of the time

Slack Business - Enterprise vs Jive

Compared 7% of the time

Adobe Experience Manager vs Jive

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Product Reports

Buyer's Guide

Hyland OnBase

October 2026

Download Hyland OnBase product report

Buyer's Guide

Jive

October 2026

Download Jive product report

Also Known As

OnBase

Clearspace, Jive SBS, Jive Engage, Jive-x, Jive-n

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Jive is an enterprise collaboration platform designed to facilitate communication and teamwork for businesses. It integrates social networking tools and collaborative features within a secure environment.

Jive enables seamless communication across teams by offering a rich set of collaborative tools. Its focus on enhancing productivity through integrated social networking allows businesses to streamline processes and improve workflow efficiency. Designed for scalability, Jive caters to large enterprises seeking improved communication channels and innovative collaboration features. Its user-centric approach encourages employee engagement and fosters a sense of community within organizations.

What are Jive's most important features?

Social Collaboration: Integrates features enabling employees to connect and interact, promoting a community-driven workspace.
Content Management: Organizes and manages digital content effectively, ensuring easy access and retrieval.
Workflow Automation: Streamlines repetitive tasks to enhance productivity and efficiency across teams.
Integration Capabilities: Connects effortlessly with third-party applications, extending its functionality and ease of use.

What benefits should users look for in Jive reviews?

Improved Communication: Facilitates open and effective dialogue across departments and offices.
Enhanced Productivity: Boosts efficiency by minimizing unnecessary back-and-forth, saving time.
Increased Engagement: Drives employee participation and collaboration, leading to a more vibrant work environment.
Cost Efficiency: Reduces overheads associated with communication and collaborative tools by offering an all-in-one platform.

Jive has been successfully implemented in industries like healthcare, where secure communication is vital, and in financial services, providing a platform for knowledge sharing and collaboration. It helps improve internal processes and communication, driving more efficient operations and successful outcomes.

Jive Software

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Eloqua, Hitachi Data Systems,T-Mobile, UBM, Thomson-Reuters, Groupon, Nike, Cisco, and others.

Buyer's Guide

Hyland OnBase vs. Jive

November 2026

Free Report: Hyland OnBase vs. Jive

Find out what your peers are saying about Hyland OnBase vs. Jive and other solutions. Updated: November 2026.

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