Hyland OnBase vs Oracle Content Management comparison

Hyland and Oracle are both solutions in the Enterprise Content Management category. Hyland is ranked #6 with an average rating of 7.6, while Oracle is ranked #12 with an average rating of 8.0. Hyland holds a 6.0% mindshare in ECM, compared to Oracle’s 2.6% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 100% of Oracle users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

4,371 Views
2,404 Comparison Views

100% willing to recommend

Oracle Content Management

Read 4 Oracle Content Management reviews

1,088 Views
860 Comparison Views

100% willing to recommend

Hyland OnBase

Oracle Content Management

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Executive SummaryUpdated on Nov 4, 2024

Hyland OnBase and Oracle Content Management compete in the enterprise content management space. Oracle Content Management is often favored due to its extensive feature set despite Hyland OnBase's competitive pricing and support.

Features: Hyland OnBase provides robust document management, workflow automation, and emphasizes compliance with existing systems. Oracle Content Management offers advanced AI capabilities, seamless cloud storage integration, and collaboration tools. Oracle provides superior cloud-native and AI-driven insights, while Hyland offers strong on-premise and integration solutions.

Ease of Deployment and Customer Service: Hyland OnBase offers flexible deployment options, including cloud, on-premises, and hybrid, backed by responsive customer service. Oracle Content Management features a more streamlined cloud-based deployment, benefiting from its broad ecosystem and integration capabilities, resulting in quicker deployment.

Pricing and ROI: Hyland OnBase typically has a lower initial setup cost and competitive long-term ROI, appealing to those focused on integration and compliance. Oracle Content Management, though generally higher in cost, offers a comprehensive feature set and potential for strategic insights, providing a strong ROI in environments utilizing advanced features and scalability.

To learn more, read our detailed Hyland OnBase vs. Oracle Content Management Report (Updated: December 2025).

Buyer's Guide

Hyland OnBase vs. Oracle Content Management

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Enterprise Content Management

6th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (15th), Low-Code Development Platforms (12th)

Oracle Content Management

Ranking in Enterprise Content Management

12th

Average Rating

8.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Document Management Software (7th)

Mindshare comparison

As of January 2026, in the Enterprise Content Management category, the mindshare of Hyland OnBase is 6.0%, down from 6.6% compared to the previous year. The mindshare of Oracle Content Management is 2.6%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
Hyland OnBase	6.0%
Oracle Content Management	2.6%
Other	91.4%

Enterprise Content Management

Featured Reviews

reviewer1981395

Product owner at a computer software company with 10,001+ employees

Seamless data management enhances security while monolithic architecture and reporting need improvements

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns. Additionally, there could be more integration points with products Hyland has acquired, such as Alfresco and Nuxeo. Offering a trial version with basic features would allow users to experience the product before purchasing. I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial.

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SanjeevKumar24

Principal Data Scientist at Tata Consultancy

Built-in integrations increase efficiency but cluster support requires improvement

On the ITM side, there are conflicts, particularly on the convergence side, where it does not support cluster environments. Multiple instances need to be set up and configured. In the cloud environment, improvements are ongoing. The fallback and benefit assessment of the product suggest a need for a rating of seven or eight.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the cloud and its integrability."

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"The solution is very developed and we are not taking full advantage of its functionalities."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"The product's initial setup phase is not difficult."

"The solution's most valuable features are integration and flexibility."

More Hyland OnBase pros

"It's a comprehensive solution for managing documents within our organization's management framework."

"The product's initial setup phase was easy."

"The reliability of the system is significant, creating a lot of trust among our customers."

Cons

"The migration is a bit difficult in the tool."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"The solution’s initial setup is a little difficult."

"The application could potentially be more open-source, allowing integration with more solutions."

"Software malfunctioning usually occurs when we receive documents from external sources."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

More Hyland OnBase cons

"The only issue my company has with the tool is the licensing part, which is expensive."

"On the ITM side, there are conflicts, particularly on the convergence side, where it does not support cluster environments."

"Oracle Content Management poses complexities in initial implementation and configuration."

Pricing and Cost Advice

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"OnBase is reasonably priced."

"The solution costs around $6,000 per month."

"The tool's price is high."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"The tool's licensing part is expensive."

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Top Industries

By visitors reading reviews

Government

12%

Financial Services Firm

12%

Computer Software Company

Healthcare Company

Manufacturing Company

15%

Government

12%

Educational Organization

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	8

No data available

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

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What needs improvement with Hyland OnBase?

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What is your primary use case for Hyland OnBase?

I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.

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What do you like most about Oracle Content Management?

It's a comprehensive solution for managing documents within our organization's management framework.

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What needs improvement with Oracle Content Management?

See all answers

What is your primary use case for Oracle Content Management?

I use Oracle Content Management for multiple projects, applications, and vendors.

See all answers

Comparisons

OpenText Content Management vs Hyland OnBase

Compared 10% of the time

Alfresco vs Hyland OnBase

Compared 8% of the time

OpenText Documentum Content Management vs Hyland OnBase

Compared 8% of the time

SharePoint vs Hyland OnBase

Compared 7% of the time

IBM FileNet vs Hyland OnBase

Compared 7% of the time

More Hyland OnBase Competitors

SharePoint vs Oracle Content Management

Compared 20% of the time

Adobe Experience Manager vs Oracle Content Management

Compared 17% of the time

Alfresco vs Oracle Content Management

Compared 14% of the time

Oracle WebCenter vs Oracle Content Management

Compared 10% of the time

Laserfiche vs Oracle Content Management

Compared 3% of the time

More Oracle Content Management Competitors

Product Reports

Buyer's Guide

Hyland OnBase

January 2026

Download Hyland OnBase product report

Buyer's Guide

Enterprise Content Management

January 2026

Download Oracle Content Management product report

Also Known As

OnBase

Oracle Document and Process Cloud, Oracle Content and Experience Cloud

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Oracle Content and Experience Cloud is a cloud-based content hub to drive omni-channel content management and accelerate experience delivery.

Oracle

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

TekStream Solutions LLC, NetCompany, AFG, Pride Mobility, TEAM Informatics Pty Ltd., Sutton Tools, Mythics, Inc., DVLA

Buyer's Guide

Hyland OnBase vs. Oracle Content Management

December 2025

Free Report: Hyland OnBase vs. Oracle Content Management

Find out what your peers are saying about Hyland OnBase vs. Oracle Content Management and other solutions. Updated: December 2025.

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