Hyland OnBase vs Zoho Creator comparison

Why PeerSpot?

Hyland and Zoho are both solutions in the Low-Code Development Platforms category. Hyland is ranked #16 with an average rating of 8.0, while Zoho is ranked #6 with an average rating of 8.9. Hyland holds a 1.6% mindshare in LCDP, compared to Zoho’s 1.5% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 97% of Zoho users who would recommend it.

Hyland OnBase

Read 19 Hyland OnBase reviews

9,278 Views
2,505 Comparison Views

100% willing to recommend

Zoho Creator

Read 35 Zoho Creator reviews

4,428 Views
2,568 Comparison Views

97% willing to recommend

Hyland OnBase

Zoho Creator

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 18, 2024

Hyland OnBase and Zoho Creator are robust tools in enterprise content management and low-code application development. Hyland OnBase has an upper hand with its extensive customization and enterprise-level workflow capabilities, while Zoho Creator stands out with its user-friendly interface and flexibility.

Features: Hyland OnBase includes document management, workflow automation, and integration with other systems. Zoho Creator offers ease of use, rapid development environment, and a drag-and-drop builder.

Room for Improvement: Hyland OnBase needs a more intuitive configuration process, better mobile access, and improvements in user documentation. Zoho Creator requires enhancements in reporting capabilities, offline functionality, and user documentation.

Ease of Deployment and Customer Service: Hyland OnBase's deployment is complex due to customization options, but support is good. Zoho Creator has straightforward deployment and users find the support prompt and helpful.

Pricing and ROI: Hyland OnBase involves high setup costs with a considerable ROI for large enterprises. Zoho Creator's affordable pricing structure appeals to small and medium businesses, offering high ROI due to its flexibility.

To learn more, read our detailed Hyland OnBase vs. Zoho Creator Report (Updated: September 2026).

Buyer's Guide

Hyland OnBase vs. Zoho Creator

September 2026

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Helped 920,574 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

4.7

Hyland OnBase enhances efficiency, accuracy, and security, offering savings, reduced errors, and improved workflows, especially for insurance companies.

Sentiment score

3.6

Zoho Creator offers cost-effective solutions, replacing pricier competitors, enhancing efficiency, and providing customizable options for increased business value.

I have seen a return on investment with Hyland OnBase because it provides a very reliable ECM platform for my organization, helps to remove the dependency on paper files and file folders, saves real estate costs, and facilitates the ability to work from anywhere.

Abdul_Jabbar

Senior Software Engineer at Infosys

There's also prevention of financial loss because I have some workflows designed specifically to validate certain processes, and in the past a lot of money was lost because calculations were done incorrectly.

Joao Santiago

Analista at a consultancy with 201-500 employees

Automation processes that used to take four or three weeks now only require days, and users can be easily trained to implement their own processes.

reviewer2917962

Process Analyst at a consultancy with 51-200 employees

For more quotes and insights, download the Hyland OnBase report

For instance, a company I worked with compared spending on Salesforce, which was 15 crore, to our expenses with Zoho Creator, which was only 2 crore annually.

Sagar Gaikwad

Sr Business Application Developer on Zoho Platform. at Tech Worriors

I have seen a return on investment with Zoho Creator because we eliminated a point of sale software that was charging us 5 lakhs per year across all 26 malls.

AniketPatil

IT Projects and Strategy Manager at RoboTouch

Using Zoho Creator is affordable for my business as it helps save time.

NaveenKumar S

Software Engineer at Maximus

For more quotes and insights, download the Zoho Creator report

Customer Service

Sentiment score

5.6

Hyland OnBase provides professional 24/7 support, often praised despite complex processes or premium fees required for premium options.

Sentiment score

4.9

Zoho Creator support is appreciated for minor issues but criticized for delays and unresolved complex problems, needing improvement.

Our vendor relationship facilitated integration with our system and offered additional service beyond the Hyland OnBase product.

reviewer2560407

Program Manager at a financial services firm with 11-50 employees

Whenever I proved it was an issue on their side, they always followed up quickly and professionally and always resolved the problems.

Joao Santiago

Analista at a consultancy with 201-500 employees

Customer support largely falls on us, as many aspects must be handled directly with Hyland.

reviewer2917962

Process Analyst at a consultancy with 51-200 employees

For more quotes and insights, download the Hyland OnBase report

I would rate the technical support 10 out of 10 because they provide excellent assistance.

NaveenKumar S

Software Engineer at Maximus

Delays arise once the support team must refer to backend processes or developers, highlighting the need for enhancement in their overall support system.

Jatin Rao

Zoho Developer at Tarini Consulting

All documentation exists, detailing even the smallest elements; by reading through it properly, one can manage without additional support.

Sagar Gaikwad

Sr Business Application Developer on Zoho Platform. at Tech Worriors

For more quotes and insights, download the Zoho Creator report

Scalability Issues

Sentiment score

6.4

Hyland OnBase is scalable and adaptable, supporting growth in users and documents, with cloud services easing manageability and costs.

Sentiment score

5.8

Zoho Creator is scalable, customizable, handles growth well but can be costly with high data volumes.

Transitioning to cloud-based services may reduce these costs in the future.

reviewer1981395

Product owner at a computer software company with 10,001+ employees

Hyland OnBase's scalability is one of its most significant strengths.

reviewer2917962

Process Analyst at a consultancy with 51-200 employees

In the cloud it's easier to handle; you work with pods and other infrastructure elements.

Joao Santiago

Analista at a consultancy with 201-500 employees

For more quotes and insights, download the Hyland OnBase report

Being browser-based allows me to drag and drop components immediately, deploying in seconds on a live application.

Sagar Gaikwad

Sr Business Application Developer on Zoho Platform. at Tech Worriors

We are continuing to build on top of what was initially created for them, ensuring that scalability is never an issue as long as you understand how to utilize Zoho properly.

Jatin Rao

Zoho Developer at Tarini Consulting

When my customers' needs are growing, Zoho Creator is able to adapt to these growing needs because it's a build-it-yourself application.

Jake Harris

Founder, Consultant, and Developer at Limitless IT Consultancy

For more quotes and insights, download the Zoho Creator report

Stability Issues

Sentiment score

8.0

Hyland OnBase is highly stable, with users praising its reliability, minimal downtime, and excellent scalability, security, and data protection.

Sentiment score

6.3

Zoho Creator is stable and reliable, praised for improvements in functionality, with smooth performance and minimal downtime.

Since then they've improved a lot, and now it's very stable.

Joao Santiago

Analista at a consultancy with 201-500 employees

Hyland OnBase was a stable solution that worked effectively for us.

reviewer2560407

Program Manager at a financial services firm with 11-50 employees

For more quotes and insights, download the Hyland OnBase report

The core elements of coding and daily scripting remain unchanged despite interface updates, assuring continuity in my work.

Sagar Gaikwad

Sr Business Application Developer on Zoho Platform. at Tech Worriors

You can't rely on any software in business if it's not going to be stable and reliable.

Jake Harris

Founder, Consultant, and Developer at Limitless IT Consultancy

Offering versatile flexibility for various integrations, such as WhatsApp and email API integration.

NaveenKumar S

Software Engineer at Maximus

For more quotes and insights, download the Zoho Creator report

Room For Improvement

Hyland OnBase needs enhanced dashboards, AI integration, user-friendly interface, flexible pricing, improved support, OCR, and simplified processes.

Zoho Creator faces user concerns over UI/UX customization, integrations, data management, widget functionality, and support service enhancements.

The application could potentially be more open-source, allowing integration with more solutions.

reviewer2560407

Program Manager at a financial services firm with 11-50 employees

Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns.

reviewer1981395

Product owner at a computer software company with 10,001+ employees

If AI could be used more at an enterprise level, since we are purchasing at an enterprise level for the subscription of Hyland OnBase, I would say if those AI informations would stay within the enterprise and not go outside of our enterprise boundaries, it would be secure and maintain our privacy.

reviewer2867946

Business Analyst at a tech vendor with 10,001+ employees

For more quotes and insights, download the Hyland OnBase report

I am concerned that Zoho Creator does not have good integration capabilities, as it has a lot of API limits.

Hunbel CH

Lead Software Engineer at Nexo Solutions Ltd

In terms of scalability, there are certain limitations if the data volume is large due to execution limits.

Gokulakrishnan G

Founder at GGSH&CO LLP

Enhancing the user interface could also be beneficial, as the company's focus seems more on functionality.

Sagar Gaikwad

Sr Business Application Developer on Zoho Platform. at Tech Worriors

For more quotes and insights, download the Zoho Creator report

Setup Cost

Hyland OnBase's complex pricing is costly, especially in Latin America, with varied monthly licensing averaging $4,500-$5,000.

Zoho Creator provides flexible enterprise pricing with significant value, while Zoho One offers comprehensive app access at $35 monthly.

We also paid for workflow licenses, which allowed up to 250 concurrent users.

reviewer2560407

Program Manager at a financial services firm with 11-50 employees

I find pricing to be on the higher side due to its monolithic architecture.

reviewer1981395

Product owner at a computer software company with 10,001+ employees

My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.

Abdul_Jabbar

Senior Software Engineer at Infosys

For more quotes and insights, download the Hyland OnBase report

Zoho offers customizable pricing options, such as Zoho One, which provides access to all 40 applications for 1250.

BOTU AKHIL SAI

Zoho developer at Lighthouse Learning Group

For INR, the standard cost is 480 per month, the professional tier is around 1,200, and the enterprise level is 1,500, based on the subscription level per user for Zoho Creator.

NaveenKumar S

Software Engineer at Maximus

Pricing is a little on the higher side for the Indian market, especially for mid-sized and small-sized companies with 30 to 40 users.

Gokulakrishnan G

Founder at GGSH&CO LLP

For more quotes and insights, download the Zoho Creator report

Valuable Features

Hyland OnBase enhances document management with secure storage, AI capabilities, workflow automation, and flexible integration for business efficiency.

Zoho Creator offers customization, integration, and automation with a low-code platform, enhancing business functionality with flexible tools and security.

It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them.

reviewer2560407

Program Manager at a financial services firm with 11-50 employees

The workflow engine has made the biggest difference for me because it is excellent for automating approval processes.

Abdul_Jabbar

Senior Software Engineer at Infosys

Hyland OnBase has impacted my organization positively by faster document retrieval, intuitive setup, reduced manual processing, and comes with security.

reviewer2867946

Business Analyst at a tech vendor with 10,001+ employees

For more quotes and insights, download the Hyland OnBase report

The seamless integration with third-party applications and services in Zoho Creator greatly enhances its utility in my business environment, as the ease of integration is impressive.

Sagar Gaikwad

Sr Business Application Developer on Zoho Platform. at Tech Worriors

For analytics, we employ two tools: Zoho Creator itself and Zoho Analytics, where we can use SQL queries to fetch data from multiple platforms.

AliHaider1

Freelancer at Upwork

We can generate QR codes for free, whereas in CRM, QR generation requires external purchases.

BOTU AKHIL SAI

Zoho developer at Lighthouse Learning Group

For more quotes and insights, download the Zoho Creator report

Categories and Ranking

Hyland OnBase

Ranking in Low-Code Development Platforms

16th

Average Rating

8.0

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (13th), Enterprise Content Management (5th)

Zoho Creator

Ranking in Low-Code Development Platforms

6th

Average Rating

8.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Rapid Application Development Software (6th), Business Orchestration and Automation Technologies (6th)

Mindshare comparison

As of November 2026, in the Low-Code Development Platforms category, the mindshare of Hyland OnBase is 1.6%, down from 2.0% compared to the previous year. The mindshare of Zoho Creator is 1.5%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Low-Code Development Platforms Mindshare Distribution
Product	Mindshare (%)
Zoho Creator	1.5%
Hyland OnBase	1.6%
Other	96.9%

Low-Code Development Platforms

Featured Reviews

Joao Santiago

Analista at a consultancy with 201-500 employees

Digital workflows have transformed meeting minutes and document tracking across departments

There are some particular aspects of Hyland OnBase, such as layouts or some modules that have just been built, that are not designed with the end user in mind. That's something they need to improve. However, even if it's not adequate for the end user, you can still take that and, with custom development, use those modules and APIs in a user-friendly way. They need to improve the interface and usability of Unity and think more about usability. In terms of tool usability, sometimes there are too many clicks to perform an action, which, if you developed it yourself, you could do in two clicks, whereas within Unity you need four or five clicks to do the same process.

Read full review

VishalKumar7

Zoho Developer at Evoluz Global Solutions

User experience metadata and workflow customization have been streamlined

The creator needs improvement; for instance, if I create a widget that has dynamic data, it cannot get published. When we publish a page that contains a widget, dynamic data does not appear. That is the problem with Zoho Creator, so it needs improvement. The portal user aspect is also costly; for example, purchasing 250 portal users can be expensive for clients who require them monthly. It creates a financial burden similar to how customer logins on e-commerce websites such as Flipkart or Amazon are generally free. Thus, Zoho Creator needs to offer free access for all portal users as they are essential for the application's usage. In Zoho Creator, we cannot work on UI customization as expected; if I want an application resembling a Figma design, there are limitations on UI changes.

Read full review

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Top Industries

By visitors reading reviews

Healthcare Company

Government

Financial Services Firm

Manufacturing Company

Financial Services Firm

12%

Outsourcing Company

12%

Construction Company

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	16

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	4
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.

See all answers

What needs improvement with Hyland OnBase?

More training videos, if they are more findable, would improve documentation and training documentations from Hyland's side, because there is a lack of documentation and training materials from Hyl...

See all answers

What is your primary use case for Hyland OnBase?

As a business analyst, while working on a recent project, I used Hyland OnBase as an enterprise-like document management tool. It was used for storing, organizing, and retrieving invoices regarding...

See all answers

What is your experience regarding pricing and costs for Zoho Creator?

I find the pricing of Zoho Creator to be very cheap. When compared to other low-code platforms, Zoho Creator consistently ranks at the top regarding functionality. Their native Android and iOS appl...

See all answers

What needs improvement with Zoho Creator?

I think there are a lot of areas in Zoho Creator that could be improved or enhanced. When writing HTML and CSS inside the pages, I have to use HTML for adding data and CSS for designing, but we hav...

See all answers

What is your primary use case for Zoho Creator?

I have created multiple custom applications in Zoho Creator, with a standout being an inventory management system, and recently, I was working on a company internal ERP that was created inside Zoho...

See all answers

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Compared 4% of the time

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Compared 3% of the time

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Compared 11% of the time

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Compared 9% of the time

OutSystems vs Zoho Creator

Compared 6% of the time

Knack vs Zoho Creator

Compared 5% of the time

Mendix vs Zoho Creator

Compared 5% of the time

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Product Reports

Buyer's Guide

Hyland OnBase

October 2026

Download Hyland OnBase product report

Buyer's Guide

Zoho Creator

October 2026

Download Zoho Creator product report

Also Known As

OnBase

No data available

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Zoho Creator is a dynamic platform offering a powerful low-code development environment with strong integration capabilities and intuitive drag-and-drop functionality. It simplifies application development, making it a favored choice for businesses seeking rapid deployment and robust data management.

Zoho Creator provides a flexible low-code environment for enterprises needing customizable app development. Its dynamic form builder and Deluge scripting automate processes while supporting seamless third-party integration including APIs. Users benefit from its extensive analytics tools, enhancing data management in sectors like healthcare, logistics, manufacturing, and education. Although some seek better customization and advanced API capabilities, Zoho Creator continues to be valuable for developing ERPs, CRMs, and diverse business applications.

What are Zoho Creator's most valuable features?

Low-code Platform: Enables rapid app development with a flexible environment.
API Support: Facilitates robust integrations with external apps and services.
Dynamic Form Builder: Customizes forms with ease using drag-and-drop.
Deluge Scripting: Automates workflows with a powerful scripting language.
Security Features: Offers role-based access control for data protection.

What benefits should one expect?

Cost Efficiency: Reduces development time and expenses with low-code solutions.
Rapid Deployment: Quick application development and deployment across industries.
Enhanced Data Management: Analytics tools provide deep insights and better data handling.
Customization and Flexibility: Easily customizable to meet diverse business needs.

Zoho Creator's implementation spans industries including healthcare, where it's used for patient data management and logistics for inventory tracking. In manufacturing, it's leveraged for ERP solutions, while in education it supports student records management. Common applications include payroll systems, employee records, and integration with platforms like Shopify and Oracle. This low-code platform allows rapid development tailored to specific industry requirements.

Zoho

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert

Buyer's Guide

Hyland OnBase vs. Zoho Creator

September 2026

Free Report: Hyland OnBase vs. Zoho Creator

Find out what your peers are saying about Hyland OnBase vs. Zoho Creator and other solutions. Updated: September 2026.

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