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Hyland RPA vs IBM Robotic Process Automation (RPA) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hyland RPA
Ranking in Robotic Process Automation (RPA)
43rd
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
1
Ranking in other categories
Business Orchestration and Automation Technologies (33rd)
IBM Robotic Process Automat...
Ranking in Robotic Process Automation (RPA)
9th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Robotic Process Automation (RPA) category, the mindshare of Hyland RPA is 1.0%, up from 0.2% compared to the previous year. The mindshare of IBM Robotic Process Automation (RPA) is 2.1%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
IBM Robotic Process Automation (RPA)2.1%
Hyland RPA1.0%
Other96.9%
Robotic Process Automation (RPA)
 

Featured Reviews

reviewer1638135 - PeerSpot reviewer
Works at a tech services company with 201-500 employees
A scalable solution which is easy to install and use
I do not use the solution personally as I am not the end-user. It is merely one of the solutions that we offer to our customers. We act as consultants, solution providers. We have around 60 customers who are using the solution. I would, for sure, recommend the solution to others. I consider the profile of the project to be quite good at the moment. I rate Another Monday as a nine out of ten.
MA
Business Solutions Manager at valleysoft
Has improved analytics and reporting but needs better integration and support
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external systems, and more integration with IBM's data and AI platforms is needed. There is an AI part in IBM Robotic Process Automation (RPA) for Machine Learning, but IBM has another platform specifically for data and AI, which is integrated right now. More features are hoped for in the future.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very easy to use."
"The initial setup is very quick."
"IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being."
"It is easy to use. We have enabled our resources who don't have a background in automation to be certified and trained, then implement this product within a very short period of time, as it is very user-friendly."
"IBM Robotic Process Automation is very easy to use."
"The quality is great! It's very strong and has a very strong platform."
"The solution is very user-friendly."
"IBM RPA helped us resolve a lot of difficult cases we could not resolve using other solutions."
"I am satisfied with the technical support."
"We can connect with different database types, and they have included a different package for a terminal connection to, for example, AS400. When it comes to UI development, it's not using the drivers or anything. It's not a selector-based development like UiPath."
 

Cons

"The solution should come with language customization, which would simplify its use for our customers."
"The solution should come with language customization, which would simplify its use for our customers."
"There are certain limitations in the solution for screen reading."
"IBM’s support should improve response time."
"My impression of the support experience is lower than middle. I would rank it as that. They need to improve their support by having more experienced level one support."
"The time it takes for approvals, and risk analysis could be faster."
"I would like to improve the efficiency of this solution and the Surface Level Agreement."
"I think it's complex, and not straightforward."
"The scalability of the solution can be challenging."
"IBM Robotic Process Automation should be more stable."
 

Pricing and Cost Advice

"There is no licensing fee for our customers."
"The pricing is reasonable."
"IBM RPA is cheaper than other tools."
"The license is paid annually."
"I rate the pricing ten out of ten. So, the pricing is very good for me."
"The product has a yearly licensing fee."
"The pricing is reasonable for this solution."
"IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."
"The product is reasonably priced compared to other tools."
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893,164 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
13%
Media Company
11%
Construction Company
9%
Financial Services Firm
11%
Computer Software Company
10%
Insurance Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with IBM Robotic Process Automation (RPA)?
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external systems, and more integration with IBM's data and AI platforms is needed. There ...
What is your primary use case for IBM Robotic Process Automation (RPA)?
My customers' main use cases for IBM Robotic Process Automation (RPA) are especially in the banking industry, particularly KYC.
What advice do you have for others considering IBM Robotic Process Automation (RPA)?
I recommend starting with the Academy to check the features and compare them with other competitors to choose the best option for you. The Academy resources are free of charge. On a scale of one to...
 

Also Known As

Another Monday
IBM RPA
 

Overview

 

Sample Customers

ING, Vodafone, T-Mobile, Billbox
The Hanover Insurance Group
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: April 2026.
893,164 professionals have used our research since 2012.