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Hyland RPA vs IBM Robotic Process Automation (RPA) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hyland RPA
Ranking in Robotic Process Automation (RPA)
43rd
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
1
Ranking in other categories
Business Orchestration and Automation Technologies (33rd)
IBM Robotic Process Automat...
Ranking in Robotic Process Automation (RPA)
9th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Robotic Process Automation (RPA) category, the mindshare of Hyland RPA is 1.0%, up from 0.2% compared to the previous year. The mindshare of IBM Robotic Process Automation (RPA) is 2.1%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
IBM Robotic Process Automation (RPA)2.1%
Hyland RPA1.0%
Other96.9%
Robotic Process Automation (RPA)
 

Featured Reviews

reviewer1638135 - PeerSpot reviewer
Works at a tech services company with 201-500 employees
A scalable solution which is easy to install and use
I do not use the solution personally as I am not the end-user. It is merely one of the solutions that we offer to our customers. We act as consultants, solution providers. We have around 60 customers who are using the solution. I would, for sure, recommend the solution to others. I consider the profile of the project to be quite good at the moment. I rate Another Monday as a nine out of ten.
MA
Business Solutions Manager at valleysoft
Has improved analytics and reporting but needs better integration and support
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external systems, and more integration with IBM's data and AI platforms is needed. There is an AI part in IBM Robotic Process Automation (RPA) for Machine Learning, but IBM has another platform specifically for data and AI, which is integrated right now. More features are hoped for in the future.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very easy to use."
"The initial setup is very quick."
"The feature I found most valuable is the TCO."
"It's integrated with all the other products within the Salesforce ecosystem."
"The analytics and reporting tools in IBM Robotic Process Automation (RPA) are the best compared to all other RPAs because all other RPAs only use dashboards while IBM is the only one to have a reporting tool that includes dashboards."
"This product definitely helps with cost optimization and brings a lot of optimization to repetitive processes."
"The solution is scalability."
"Deployment is done in a small amount of time."
"It is a good tool for automation."
"No other solution I have seen can provide this level of flexibility."
 

Cons

"The solution should come with language customization, which would simplify its use for our customers."
"The solution should come with language customization, which would simplify its use for our customers."
"We would like more focus on understanding AI and how it can be used to manage exception handling."
"The scalability of the solution can be challenging."
"Needs better integration with artificial intelligence or with machine-learning."
"We are looking to see how it can connect with various interfaces seamlessly, through APIs."
"IBM Robotic Process Automation should be more stable."
"We can use its inbuilt activities, and it's a complete package, but just like ElectroNeek, a limitation is that we have to depend on its inbuilt activities. We can't include our own activities or we can't introduce other activities."
"IBM Robotic Process Automation should be more stable."
"IBM’s support should improve response time."
 

Pricing and Cost Advice

"There is no licensing fee for our customers."
"IBM RPA is cheaper than other tools."
"The product has a yearly licensing fee."
"The pricing is reasonable for this solution."
"There is a free trial for one month, so you can use it to run your payloads or proof of concept. After that, you can pay for the license on a monthly or annual basis."
"The pricing is reasonable."
"The product is reasonably priced compared to other tools."
"The license is paid annually."
"IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
13%
Media Company
11%
Construction Company
9%
Financial Services Firm
11%
Computer Software Company
10%
Insurance Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with IBM Robotic Process Automation (RPA)?
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external systems, and more integration with IBM's data and AI platforms is needed. There ...
What is your primary use case for IBM Robotic Process Automation (RPA)?
My customers' main use cases for IBM Robotic Process Automation (RPA) are especially in the banking industry, particularly KYC.
What advice do you have for others considering IBM Robotic Process Automation (RPA)?
I recommend starting with the Academy to check the features and compare them with other competitors to choose the best option for you. The Academy resources are free of charge. On a scale of one to...
 

Also Known As

Another Monday
IBM RPA
 

Overview

 

Sample Customers

ING, Vodafone, T-Mobile, Billbox
The Hanover Insurance Group
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: April 2026.
893,164 professionals have used our research since 2012.