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Hyland RPA vs Pega Robotic Process Automation comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hyland RPA
Ranking in Robotic Process Automation (RPA)
43rd
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
1
Ranking in other categories
Business Orchestration and Automation Technologies (33rd)
Pega Robotic Process Automa...
Ranking in Robotic Process Automation (RPA)
22nd
Average Rating
7.4
Reviews Sentiment
6.5
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Robotic Process Automation (RPA) category, the mindshare of Hyland RPA is 1.0%, up from 0.2% compared to the previous year. The mindshare of Pega Robotic Process Automation is 2.1%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Pega Robotic Process Automation2.1%
Hyland RPA1.0%
Other96.9%
Robotic Process Automation (RPA)
 

Featured Reviews

reviewer1638135 - PeerSpot reviewer
Works at a tech services company with 201-500 employees
A scalable solution which is easy to install and use
I do not use the solution personally as I am not the end-user. It is merely one of the solutions that we offer to our customers. We act as consultants, solution providers. We have around 60 customers who are using the solution. I would, for sure, recommend the solution to others. I consider the profile of the project to be quite good at the moment. I rate Another Monday as a nine out of ten.
reviewer1458102 - PeerSpot reviewer
Regional Director at a tech vendor with 10,001+ employees
Has raised concerns due to outdated framework and high ownership costs
Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially with Pega really stops customers from proceeding. The total cost of ownership could be improved. From a technical perspective, the product performs adequately. The installation can be quite complex as it's not standalone, and customers need to get the whole Pega platform up and running. The total cost of ownership is not very attractive. RPA as a concept is outdated now, with agentic AI becoming more prominent. We don't see much interest from customers in going down the RPA route; Pega Robotic Process Automation is losing its prominence in the market.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very easy to use."
"The initial setup is very quick."
"The good thing about Pega is that it is very flexible and you can do a lot so the capabilities are broad."
"With Pega Robotics, once we integrated it will work with any machines after deployment until there is a change."
"Pega Robotic Process Automation's most valuable feature is that it is robust, and they have plenty of online documents that are good and Pega Academy is helpful, they are doing a great job."
"The feature I like best in Pega Robotic Process Automation is that I'm able to add external DLL section codes, inject JavaScript, and write VB.NET, C#.NET, and DLL codes, then inject those codes into the existing process, so if anything is not supported by Pega Robotic Process Automation, I can build that either in JavaScript or in .NET, then use those functions within the IP."
"They are leaders in the same industry."
"The solution is relatively stable and we find it a good product."
"User-friendly, easy to understand and has many features including the ability to track."
"It is really flexible in what it can do."
 

Cons

"The solution should come with language customization, which would simplify its use for our customers."
"The solution should come with language customization, which would simplify its use for our customers."
"The interactions with some applications, like Windows and web applications, are a little slow; it will sometimes hang while interacting with third-party applications."
"The solution's configuration and settings could be more comprehensive."
"Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially with Pega really stops customers from proceeding."
"The way integration classes are created could be improved."
"Rule versioning and deployment to enable parallel development could still be improved​"
"What I don't like that much in Pega Robotic Process Automation is its monitoring tool because that tool is tightly connected with the platform. If the Pega team can deploy the monitoring tool separately, so that it's a separate solution altogether, then that would be good because currently, if you have to use the monitoring tool, then that means you have to use the Pega Robotic Process Automation platform. The initial setup for Pega Robotic Process Automation also needs improvement because it is complex. The only additional feature I'd like to see in the solution is for the monitoring tool to be a stand-alone rather than being tightly coupled with the Pega platform. Looking at the current features of Pega Robotic Process Automation concerning application automation, it covers most of my needs currently."
"What I don't like that much in Pega Robotic Process Automation is its monitoring tool because that tool is tightly connected with the platform."
"I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation."
 

Pricing and Cost Advice

"There is no licensing fee for our customers."
"In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."
"Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."
"​I was not involved in licensing and pricing, but it is worth the cost​."
"Pega Robotic Process Automation is an expensive solution."
"Pega is pretty costly."
"The licensing cost is too high."
"I would rate the product's pricing a nine out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
13%
Media Company
11%
Construction Company
9%
Financial Services Firm
17%
Manufacturing Company
14%
Computer Software Company
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise17
 

Questions from the Community

Ask a question
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What needs improvement with Pega Robotic Process Automation?
Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially with Pega really stops customers from proceeding. The total cost of ownership co...
What is your primary use case for Pega Robotic Process Automation?
For banking customers, Pega Robotic Process Automation can fill in the process automation which cannot usually be done by process reengineering; we use it for activities such as process mining to i...
What advice do you have for others considering Pega Robotic Process Automation?
I am George from a system integrator and reseller background. We are a system integrator, reseller, and implementer of SAP, Camunda, and others. RPA hasn't been around for more than five to six yea...
 

Also Known As

Another Monday
Pega RPA, OpenSpan
 

Overview

 

Sample Customers

ING, Vodafone, T-Mobile, Billbox
eBay Enterprise, M&I Bank
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: April 2026.
893,164 professionals have used our research since 2012.