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IBM SevOne Network Performance Management (NPM) vs Kaseya Traverse comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM SevOne Network Performa...
Ranking in Network Monitoring Software
34th
Ranking in Cloud Monitoring Software
26th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Server Monitoring (17th), IT Infrastructure Monitoring (36th), Log Management (36th)
Kaseya Traverse
Ranking in Network Monitoring Software
78th
Ranking in Cloud Monitoring Software
51st
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.1%, up from 1.0% compared to the previous year. The mindshare of Kaseya Traverse is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
IBM SevOne Network Performance Management (NPM)1.1%
Kaseya Traverse0.6%
Other98.3%
Network Monitoring Software
 

Featured Reviews

reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…
AMMAR HUMAIDY HUSIN - PeerSpot reviewer
Technical Consultant at a university with 11-50 employees
Automation increases efficiency, but pricing needs to be more competitive
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Fantastic – for money laid out vs. what you’re getting back, it's been great."
"Technical support is 10/10; responses to questions are within 20 minutes and the longest time to be resolved was three days."
"The most valuable feature as of late has been the API integration with ServiceNow."
"We have increased our capability a hundred-fold over, so it was more of a customer performance thing than ROI."
"SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary."
"It is a very good product, easy to stand up, and a good tool for network engineers."
"It has been a godsend and has brought us 11 months of stability, the likes of which I'd never seen before in 15 years with the company."
"The bi-directional integration with ServiceNow has saved me a lot of money in man-hours, over the course of the last few years."
"It's a simple and humble tool."
"Automating processes is crucial for me, so the automation part stands out."
"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."
"If I want to automate the management and maintenance of my server automatically, this product is a good use case for that."
"The remote support and data collection features are great."
"It is a pretty stable solution...It is a pretty stable solution."
"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."
"In terms of most valuable features, we are happy with everything so far, and maybe in a year's time I'll have a different opinion on what can change, what can be better, but for now it's the perfect solution."
 

Cons

"The reporting of NMS is good, but it could be better."
"The support is excellent, but the features are average."
"As I mentioned before, there are cheaper solutions available."
"The tool needs improvement in non-Cisco SD-WAN."
"The method of searching for SIP and the way to create the groups."
"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."
"Customer service is very bad. The support is a kind of blog where you leave your question or problem, then they try to resolve it as soon as possible."
"We initially had issues getting the product to accommodate the number of network devices to monitor."
"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."
"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."
"The tool needs to have some AI capabilities, which it lacks currently."
"I think the software is still a little bit too new to actually fully assess what it has."
"Reporting is tedious and not organized in the way customers expect."
"However, the issue lies in the adequacy of the responses to my questions, which are usually not up to par."
"Improvement is needed in making it cheaper."
"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."
 

Pricing and Cost Advice

"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."
"The pricing has been fair."
"There are cheaper solutions available."
"It is inexpensive compared to other monitoring tools."
"There are different options available for licensing, with the per-device option being more expensive but more flexible."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"The tool is not expensive. We were able to negotiate with SevOne on pricing."
"The solution is not cheap, but it is not too expensive."
"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
12%
Manufacturing Company
11%
Comms Service Provider
7%
Financial Services Firm
14%
Construction Company
11%
Computer Software Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
By reviewers
Company SizeCount
Small Business1
Large Enterprise7
 

Questions from the Community

What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
What needs improvement with Kaseya Traverse?
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpfu...
What is your primary use case for Kaseya Traverse?
If I want to automate the management and maintenance of my server automatically, this product is a good use case for that.
What advice do you have for others considering Kaseya Traverse?
I'd rate the solution seven out of ten. As Kaseya sellers, we always promote Kaseya first. If the price is more competitive, then I think it will be better. It's a main pain point for us as a resel...
 

Also Known As

SevOne
No data available
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. Kaseya Traverse and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.