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Newgen OmniFlow vs iGrafx Process360 Live Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Management (BPM)
30th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Design (18th), Process Mining (17th)
Newgen OmniFlow
Ranking in Business Process Management (BPM)
31st
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Business Process Management (BPM) category, the mindshare of iGrafx Process360 Live Platform is 1.2%, up from 1.0% compared to the previous year. The mindshare of Newgen OmniFlow is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
iGrafx Process360 Live Platform1.2%
Newgen OmniFlow1.0%
Other97.8%
Business Process Management (BPM)
 

Featured Reviews

MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
CD
Senior Manager at Infoedge India Ltd.,
Enabled us to consolidate workflows and reduce time spent searching for transactions
We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"It is very easy to use for describing processes and is very useful in the simulation of the process putting parameters and the metrics process."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"The solution is very stable."
"Overall, the solution is very useful and has good features."
"Simulation is most valuable."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"Provides a valuable BPMN feature."
"We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail."
"I am overall satisfied with it; I didn't hear anything bad or any negative feedback about it, so far, so good."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"The most valuable feature is the flexibility in using it."
"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
 

Cons

"With iGrafx, the implementation and the licensing were pretty complex."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"I would like to see a lower price, although when used correctly, you can have a good return on your investment."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"They can reduce the cost of the product and make it easily accessible for consultants."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"It can be more user-friendly."
"There are a few areas iGrafx which could improve, probably the biggest area would be to support iOS as well as PC, so clients don’t have to emulate PC on an iOS platform."
"I would like to see more automated analytics built into the solution."
"The development teams should be more agile and they need to have more team members."
"From what I have seen so far, this system is too hardcoded and inflexible."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"In terms of stability, like every product, it has its issues."
"On scalability, if you count the scale from 1 to 10, I would give Newgen a zero because we are unable to achieve any in-house enhancements or new processes."
 

Pricing and Cost Advice

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"I have heard that the solution's pricing is very competitive."
"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."
"The price of Newgen OmniFlow is priced reasonably."
"Overall, this solution is very cost effective when compared to other solutions in the market."
"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
10%
Outsourcing Company
9%
Outsourcing Company
14%
Financial Services Firm
11%
Manufacturing Company
10%
Construction Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Newgen OmniFlow?
The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.
What needs improvement with Newgen OmniFlow?
Improvement is needed in supporting the partner ecosystem.
What is your primary use case for Newgen OmniFlow?
Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.
 

Also Known As

No data available
OmniFlow
 

Overview

 

Sample Customers

Multinational Bank
Rak Bank, Bank Dhofar
Find out what your peers are saying about Newgen OmniFlow vs. iGrafx Process360 Live Platform and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.