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TIBCO iProcess Suite vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Management (BPM)
20th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Design (16th), Process Mining (9th)
TIBCO iProcess Suite
Ranking in Business Process Management (BPM)
42nd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Business Process Management (BPM) category, the mindshare of iGrafx Process360 Live Platform is 1.2%, up from 0.8% compared to the previous year. The mindshare of TIBCO iProcess Suite is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
iGrafx Process360 Live Platform1.2%
TIBCO iProcess Suite0.8%
Other98.0%
Business Process Management (BPM)
 

Featured Reviews

MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
SA
Senior Software Development Team Leader at sejel
An easy-to-use solution with great integration
It involves a lot of investment. The learning curve is not similar to other products, like K2. Regarding the user interface, I have to access workflows and define and manage the processes on the variant of a Windows application, which is not accessible if you don't have access from the client to install it on the workstation. And most of the solutions we're currently evaluating are web-based. Our customers and developers have complained that the UI is a little bit confusing. It has lots of elements. It's not user-intuitive compared to other products. Other than that, the licensing model is our main concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product fulfills ninety percent of our needs, and we're happy as users of it."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"It's a great product, but all the functionalities need to be exploited in order to get the full value of the investment."
"It has increased accountability by providing defined documentation ownership."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"We think iGrafx is well-priced, affordable; you don’t need a lot of license seats, and it has a good, free, downloadable iGrafx Viewer (akin to Adobe Reader)."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"If you need software to help you easily design processes, make simulations, build value stream mappings, which has some LEAN features, and DMAIC support, I strongly encourage you to go forward and buy iGrafx."
"It's very simple to use and the integration features between Java and other services within the workflow are very easy."
"The Conductor and Decision features of the product are the backbone of the product because it enables the user to create a custom ruleset which can be used to implement the order orchestration."
"Overall, it is a very good product as it is very stable, scalable, and most of the services that we are running using TIBCO are in the back end."
 

Cons

"I would love to see a template and shapes for customer journey mapping."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"With iGrafx, the implementation and the licensing were pretty complex."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"I would like to see a lower price, although when used correctly, you can have a good return on your investment."
"Our customers and developers have complained that the UI is a little bit confusing."
"The product has issues every now and then. While we can always say that the issues may be because of the improper implementation or due to hardware limitations, other similar products works quite well in the same environment."
"Our customers and developers have complained that the UI is a little bit confusing."
 

Pricing and Cost Advice

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"I have heard that the solution's pricing is very competitive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"The price could definitely be lower."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
9%
Healthcare Company
9%
Computer Software Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
Ask a question
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Also Known As

No data available
iProcess Suite
 

Overview

 

Sample Customers

Multinational Bank
Delta Air Lines, Detroit Water and Sewerage, DVLA, E-Plus, FedEx, Geisinger Health System, ING Turkey, Kempen & Co., KPN, LCL, Merck, Merial
Find out what your peers are saying about TIBCO iProcess Suite vs. iGrafx Process360 Live Platform and other solutions. Updated: April 2026.
893,164 professionals have used our research since 2012.