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Intercede MyID PSM (Password Security Management) vs JumpCloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Intercede MyID PSM (Passwor...
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
2
Ranking in other categories
Enterprise Password Managers (35th)
JumpCloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (12th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (12th), ZTNA as a Service (13th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (5th)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Robin Schechinger - PeerSpot reviewer
Product Owner at Telekom Deutschland GmbH
A tool to encrypt and decrypt emails that can also be useful for general access management
I rate the initial setup process of Intercede MyID an eight on a scale of one to ten, where one is difficult, and ten is easy. The solution was deployed throughout the whole organization, meaning the solution was rolled out in my company, and that's it. The solution was deployed in a couple of days. Two people were required for the solution's deployment and maintenance phases.
Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"Content filtering is the most useful feature of iboss."
"Our primary use case for this product is DLP,"
"The main advantage of iboss is its cloud-based security centralized policy management, which helps organizations protect users working from different locations, secure access to cloud applications, and reduce security risks."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"The iboss solution gives me the ability to scan the traffic through all the ports, through all the 131,000 PCP and UDP ports, and with this ability, we have the granularity also for consults over social media and applications on mobile, and this is an advantage that the customers are looking for right now."
"The console is cloud-based, which is something I really appreciate."
"The most valuable feature of the solution is the access management."
"The feature for signing documents is important to me."
"JumpCloud has positively impacted our organization by drastically improving our security posture with better control over access, and we are definitely saving considerable time with automated onboarding and device management, allowing us to focus more on strategic projects."
"The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials."
"Scalability-wise, I rate the solution a ten out of ten."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"I rate the stability of JumpCloud ten out of ten."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
 

Cons

"File integrity monitoring would be very advantageous as an additional feature."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"I would like to see simpler dashboards, more detailed reporting, and faster performance in iboss."
"The endpoint-type solution is an area that needs some improvement."
"The reporting feature needs improvement."
"Reporting features would be a good addition to Intercede MyID, as it is one of the areas where the solution lacks."
"I'm not sure whether the solution has a mobile version or mobile dashboard, but that would be nice."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"They need more straightening of the SSO capabilities."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"We initially had some issues with FileBot while locating users' keys; they were not immediately visible and customer support wasn't able to solve the problem."
"I chose to give it a nine out of ten because I see the need for improved security levels in JumpCloud, including more security features."
"Support is not good enough."
"For improvement, the tool should introduce more customization options."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is probably in line with other solutions, but I do not deal with the financial side."
"I rate the product's pricing a seven on a scale of one to ten, where one is cheap, and ten is expensive."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"The solution is pretty expensive."
"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
"The cost was around $5 per user per month."
"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."
"JumpCloud's monthly license costs around $25 for the complete solution."
"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
7%
Financial Services Firm
21%
Energy/Utilities Company
12%
Manufacturing Company
8%
Outsourcing Company
8%
Comms Service Provider
18%
Construction Company
10%
Computer Software Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise8
Large Enterprise15
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and imp...
What is your primary use case for iboss?
iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications...
What is your experience regarding pricing and costs for iboss?
The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...
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What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the set...
What needs improvement with JumpCloud?
The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing ad...
What is your primary use case for JumpCloud?
JumpCloud's remote support feature and SSO capabilities are excellent, particularly the one-click access to everythin...
 

Also Known As

iBoss Cloud Platform
MyID
Resmo
 

Overview

 

Sample Customers

Trusted by global enterprises and government agencies.
Wells Fargo, Boeing, Airbus, United Health Group, U.S. Social Security Administration, U.S. Department of Homeland Security, Kuwait Government
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Find out what your peers are saying about Intercede MyID PSM (Password Security Management) vs. JumpCloud and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.