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WorkflowGen vs iServer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Business Process Design
17th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Enterprise Architecture Management (11th)
WorkflowGen
Ranking in Business Process Design
25th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Business Process Management (BPM) (35th), Process Automation (41st), Rapid Application Development Software (31st), Low-Code Development Platforms (36th)
 

Mindshare comparison

As of November 2026, in the Business Process Design category, the mindshare of iServer is 3.7%, up from 2.0% compared to the previous year. The mindshare of WorkflowGen is 1.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
iServer3.7%
WorkflowGen1.8%
Other94.5%
Business Process Design
 

Featured Reviews

AHMEDIBRAHIM1 - PeerSpot reviewer
Enterprise Architecture practice head at Positive Side Consultancy
Enables flexible parameters for any process model and has a valuable document management feature
We use the product for various critical functions within our environment, particularly in a government entity, where it assists in governance, workflow management, and generating reports and live database activities. It enables flexible parameters for any process model iServer has valuable…
CO
SAP Solution Lead at Johnson & Johnson
Good for automatically triggering workflows, but needs to be more customizable
We use this product for many different reasons related to our business We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do. The most valuable feature is the ability to automatically trigger the workflow. This solution needs to be…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product has a valuable customized model."
"Central repository holding single version of truth."
"Process modelling through object creation and management is beneficial as a very effective change management of processes at the object level, because if you need to modify a process and it will impact other processes as well, the object changed automatically changes in other processes as well."
"I love how there are no milestone swimlanes."
"The most valuable feature is its reporting capability. It offers various packages for different types of reports, such as business and project management reporting packs."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"iServer has valuable features for workflow and document management."
"Tech support is very responsive. They solved issues within a prompt response time."
"We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do."
"Took few hours to build workflows with ready-to-use templates, so we had improved productivity."
"It’s easier, more controlled and automatized checks of the budget through this system."
 

Cons

"Requirements management needs to be improved."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"iServer is a solid tool. Occasionally, we needed to contact the vendor to clarify details such as porting issues, missing components, and model specifics."
"Customer service can be improved as the vendor is based in UK. Having regional support could improve time and communications."
"The migration tool needs to be included in the main package, and not as a separate license."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"It definitely needs help to improve the visual aspect of the solution."
"There could be features for process mining, process simulation, and analytics."
"The reports for users. The reports with more details; we have to generate them by the database."
"This solution needs to be more customizable."
"Yes, for email notification but it could also be with company network."
 

Pricing and Cost Advice

"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"The solution is cheaper than its competitors."
"The price of iServer is reasonable compared to other solutions."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"The product has a moderate pricing."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Government
9%
Construction Company
8%
Manufacturing Company
7%
Comms Service Provider
21%
Construction Company
14%
Manufacturing Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
No data available
 

Comparisons

 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Comcast, Deloitte, Mitsui & Co Ltd, Sanofi Pasteur, Textron, XL Group. WorkflowGen accelerates business process adaptability in 70 countries for 500+ organizations and 1,000,000 users.
Find out what your peers are saying about WorkflowGen vs. iServer and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.