ScreenConnect and ISL Online compete in the remote access tools category. ScreenConnect seems to have an upper hand with its flexible connection across various environments and strong remote management features, while ISL Online is praised for its strong security measures and ease of use.
Features: ScreenConnect offers persistent access, versatile remote troubleshooting tools, and secure connections. ISL Online provides excellent cross-platform capabilities, unique session codes for security, and the Always-On feature for easy server access.
Room for Improvement: ScreenConnect could benefit from better username customization, simpler setup processes, and enhanced Apple support. ISL Online needs improved update notifications, better integration with incident management software, and increased support for Apple devices.
Ease of Deployment and Customer Service: Both platforms offer on-premises and cloud solutions with minimal technical support required. ScreenConnect excels in flexible licensing, while ISL Online is praised for its straightforward setup and responsive customer service.
Pricing and ROI: ScreenConnect's pricing is competitive, offering good ROI through cost savings and efficient ticket resolutions. ISL Online provides reasonable pricing, especially favorable for large deployments, with options for bulk license discounts and pay-per-use, leading to significant travel-related savings.
Product | Market Share (%) |
---|---|
Microsoft Intune | 9.7% |
ConnectWise ScreenConnect | 1.7% |
ISL Online | 1.0% |
Other | 87.6% |
Company Size | Count |
---|---|
Small Business | 116 |
Midsize Enterprise | 46 |
Large Enterprise | 152 |
Company Size | Count |
---|---|
Small Business | 7 |
Midsize Enterprise | 1 |
Large Enterprise | 1 |
Company Size | Count |
---|---|
Small Business | 15 |
Midsize Enterprise | 6 |
Large Enterprise | 7 |
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
ISL Online empowers organizations by providing versatile remote support solutions. It connects IT professionals with clients seamlessly, allowing efficient management of servers and business applications across different platforms.
ISL Online stands out in the industry by facilitating remote customer support with reliability and security. It enables IT companies to troubleshoot and assist clients by establishing stable connections effortlessly. The software ensures easy file transfers and categorization of devices, supporting multiple platforms for high uptime. With simple setup, users can manage devices remotely without interference. Enhancements include session recording, drawing tools, and an easily accessible code for remote connections. These features support organizations in maintaining efficiency and high service levels.
What are the key features of ISL Online?ISL Online is extensively implemented in sectors like national broadcasting companies and public administration offices, aiding in secure remote support and unattended server control. Its flexibility allows these industries to manage devices efficiently, ensuring quick and effective technical assistance.
With ConnectWise ScreenConnect, you can seamlessly connect to desktops, mobile devices, and more, ensuring that customer downtime is a thing of the past. With world-class security features, including AES-256 encryption and two-factor authentication, ConnectWise ScreenConnect is ready to safeguard your interactions right out of the box. What sets ConnectWise ScreenConnect apart is the power of customization – white-label your software with hundreds of appearance options to showcase your unique brand in every support interaction. In the ScreenConnect Support Premium edition, experience ConnectWise View, enabling live stream sessions for real-time hardware troubleshooting via the user's mobile device camera. Plus, with our robust configurability and granular permissions, you can tailor the experience to your exact needs, equipping your team with the precise access they require.
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