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Jira Align vs PTC Integrity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jira Align
Ranking in Application Lifecycle Management (ALM) Suites
14th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
43
Ranking in other categories
Enterprise Agile Planning Tools (6th), Value Stream Management Software (1st)
PTC Integrity
Ranking in Application Lifecycle Management (ALM) Suites
11th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jira Align is 2.1%, up from 1.5% compared to the previous year. The mindshare of PTC Integrity is 2.9%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
PTC Integrity2.9%
Jira Align2.1%
Other95.0%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

reviewer2788377 - PeerSpot reviewer
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
Long-term agile tracking has supported development but reporting has required workarounds
I know Jira as Jira; I have used the cloud and I have used on-premise. It is an issue tracker. My experience has been positive, as it is an okay tool, but I like Azure DevOps better. I assess the dependency management feature as okay, but again, Azure DevOps is better; it is more customizable. I find the scenario planning features are okay, but if you have a good Scrum Master or Agile coach, you can get a lot better insights just by looking at the data. We export most of what is in Jira to Power BI so we can run better reports.
SHRINIVAS ALAGERI - PeerSpot reviewer
Architect at a media company with 10,001+ employees
Customization has enabled long-term document and requirement management for complex projects
PTC Integrity should get rid of the old thick client and move everything to the thin client. The thin client should be made the single source of truth, the way it is for Codebeamer. PTC Integrity should try to integrate this with AI and should have automatic requirement to test case mapping and other AI features that are in Codebeamer. It is not easy for people to migrate from one tool to another, even though it is from the same product. PTC took over the In-Link product, so if I have to migrate my Integrity to In-Link, why would I replicate everything here? People are happy with what they have. The only headache is the thick client, which is a problem for the installation team. By having a thin client, people can directly open it from the web browser and it would be much easier and much better than a thick client on the system. With a thick client, you have Java installation that needs to be done and you have all those certificates to be installed for SSL. With a thin client, it would be much better and you could do all the administrative things also in that. I don't understand why they want a thick client. They could replace it with a thin client, the way it is for Codebeamer. They should incorporate all the AI things. PTC Integrity should become another tool with all the new features and new enhancements, and they should eliminate the thick client altogether.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Velocity and reporting provide good visibility, burndown charts, and particularly velocity measurement."
"The tool enabled everyone to see the status of each environment."
"The product's most valuable feature is CMDB for services desk management and backlog projects."
"In my previous experience, the Portfolio and Structure feature in Jira is really valuable because it assists with forecasting for projects."
"The tool helps us to stick with the timeline and budget of our projects. It also helps me to identify dependencies and red flags and intervene wherever possible. I have found the key metrics tab also useful."
"The most valuable features are the ability to customize the entries and to update them quickly. Since the new version they released, we started utilizing the customization features to create specific codes and symbols for our teams that were not available before. For example, in team A each person had their own symbols and we had our own demarcation. When our project or task was completed, we had a code that we could enter online that let the main project managers know that it was time to remove it."
"I like Jira's structured project plan, with tasks and subtasks. Jira can use various external plugins. Third-party providers can add new features to the solution. If I need some functionality, I can usually find an app for it. They have thousands."
"Jira Align has been quite a helpful tool for us because, without it, we would be juggling with all our story points or our backlog items, which would be difficult to manage."
"The tool is quite structured and has a good command set."
"We found the requirement management and the version control features to be the most useful for our client."
"The most valuable feature of PTC Integrity is its integration with our existing PTC tools, especially for drawing release activities."
"We have been using it because it gives certain abilities in the automotive industry, such as auditing or keeping track of information."
"I personally like PTC Integrity because it provides everything within the software. You can store and access your data and perform various tasks. Compared to other products, I find it user-friendly, which can sometimes feel complex. I think PTC Integrity is user-friendly, making it nice to use. The tool is easier to learn."
"The most valuable feature relates to traceability, we have complete traceability as per process requirements."
"The solution is flexible in terms of customization, you can bend and reformat it in many ways, and you can also customize the APIs and public functions."
"The product is powerful and stable."
 

Cons

"One area where Jira Align could improve is in its licensing model. There was a significant change in the licensing module about six months ago, which resulted in increased costs for customers like us. This change wasn't communicated clearly, and it made it challenging for companies to adopt Jira Align without facing higher expenses. In terms of features, I would like to see improved workflows in the next release, as that would greatly benefit our organization."
"Jira Align's setup process could be more straightforward, and they could make training and educational documentation more accessible."
"The platform's communication features could be more robust for better team integration."
"I would like to see Jira Align merge and integrate better with Jira as a whole. A lot of the time, the data from Jira won't map very well into Jira Align."
"The framework could be better."
"AI is utilized worldwide; they could implement the functionality for notifications and other organizational operations in the product."
"I think the customizable reporting in Jira is inadequate as well compared to Azure DevOps."
"One of the biggest issues I found in the new version was once we clicked on one of the tasks that were specifically for our group and went to look at the other portfolios in other areas we had to browse all the way back to the beginning. If you click the back button, it would not work, it stayed the same place. Additionally, if you click on page B, but then you wanted to go back to page A it would not go back to page A. You would have to browse back to the portfolio and then find your group again and open it. This was the only issue that I had with it and I am not sure if it is a Jira issue or it was because of the way the site was laid out."
"You can use it for things from the previous decade. After 2010, whatever you want to do in terms of programming is very unusable."
"Overall, we are not very happy with PTC Integrity."
"I would like to see better integration from the architectural side."
"The web version does not have all the functionalities of the non-web version. Administration and adding/removing fields, etc. cannot be done on the web version. People want solutions that are compatible with Android. I also want to have a version by which I can bulk edit all the fields."
"Scalability is a little difficult because the product gets slower as it's scaled."
"We are unhappy because everything that we needed required customization and this is not a plug-and-play type of solution at all."
"It's not so customizable. Compared to other tools, defining user stories is a slightly more cumbersome process as an ALM engineer."
"For complex businesses, the internal templates could have more flexibility and compatibility."
 

Pricing and Cost Advice

"Jira Align is quite expensive for small-to-medium companies, but it's quite reasonable for larger ones."
"The pricing and licensing costs are rated lower, around six mainly due to significant increases in licensing costs that were not well-received by users."
"The license for Jira Align is priced fairly."
"Jira Align was reasonably priced then, especially for a bundle license that accommodated around 50 monthly users."
"The software is very good, but the price is expensive. Our licensing costs are on a monthly basis, but there are no additional costs to the standard license fees."
"I would rate this solution a nine out of ten for pricing. The price of the solution depends on the number of people using it and the projects you are working on."
"My company pays approximately 399 USD per month for the solution."
"Jira Align is an expensive solution."
"The product is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
12%
Computer Software Company
8%
Media Company
7%
Manufacturing Company
26%
Computer Software Company
10%
Construction Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise19
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise13
 

Questions from the Community

What needs improvement with Jira Align?
The platform's communication features could be more robust for better team integration.
What is your primary use case for Jira Align?
We use Jira Align for business strategies, collaboration, and reporting. The solution allows us to manage the various products and features delivered on that platform.
What advice do you have for others considering Jira Align?
Users have to understand their business objective before using the solution. Given the right training, it is easy for somebody to learn to use Jira Align for the first time. Overall, I rate the sol...
What is your experience regarding pricing and costs for PTC Integrity?
PTC Integrity is expensive, but it is cheaper compared to IBM Rational. The comparative affordability in pricing is an advantage.
What needs improvement with PTC Integrity?
PTC Integrity should get rid of the old thick client and move everything to the thin client. The thin client should be made the single source of truth, the way it is for Codebeamer. PTC Integrity s...
What is your primary use case for PTC Integrity?
I am still working with PTC Integrity because we have a lot of customizations and we have been working for the past 10 years on it. We are planning and proposing to go to a different tool such as C...
 

Also Known As

AgileCraft
MKS
 

Overview

 

Sample Customers

Anthem, nielsen, Homeland Security, NCR, dimension data
TRW Automotive
Find out what your peers are saying about Jira Align vs. PTC Integrity and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.