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Jira Align vs PTC Integrity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jira Align
Ranking in Application Lifecycle Management (ALM) Suites
14th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
43
Ranking in other categories
Enterprise Agile Planning Tools (6th), Value Stream Management Software (1st)
PTC Integrity
Ranking in Application Lifecycle Management (ALM) Suites
11th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jira Align is 2.0%, up from 1.5% compared to the previous year. The mindshare of PTC Integrity is 2.7%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
PTC Integrity2.7%
Jira Align2.0%
Other95.3%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

reviewer2788377 - PeerSpot reviewer
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
Long-term agile tracking has supported development but reporting has required workarounds
I know Jira as Jira; I have used the cloud and I have used on-premise. It is an issue tracker. My experience has been positive, as it is an okay tool, but I like Azure DevOps better. I assess the dependency management feature as okay, but again, Azure DevOps is better; it is more customizable. I find the scenario planning features are okay, but if you have a good Scrum Master or Agile coach, you can get a lot better insights just by looking at the data. We export most of what is in Jira to Power BI so we can run better reports.
SHRINIVAS ALAGERI - PeerSpot reviewer
Architect at a media company with 10,001+ employees
Customization has enabled long-term document and requirement management for complex projects
PTC Integrity should get rid of the old thick client and move everything to the thin client. The thin client should be made the single source of truth, the way it is for Codebeamer. PTC Integrity should try to integrate this with AI and should have automatic requirement to test case mapping and other AI features that are in Codebeamer. It is not easy for people to migrate from one tool to another, even though it is from the same product. PTC took over the In-Link product, so if I have to migrate my Integrity to In-Link, why would I replicate everything here? People are happy with what they have. The only headache is the thick client, which is a problem for the installation team. By having a thin client, people can directly open it from the web browser and it would be much easier and much better than a thick client on the system. With a thick client, you have Java installation that needs to be done and you have all those certificates to be installed for SSL. With a thin client, it would be much better and you could do all the administrative things also in that. I don't understand why they want a thick client. They could replace it with a thin client, the way it is for Codebeamer. They should incorporate all the AI things. PTC Integrity should become another tool with all the new features and new enhancements, and they should eliminate the thick client altogether.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to set up."
"Jira is one of the most widely used tools in the market, and it has a vast amount of data already stored in it. Jira Align is crucial in orchestrating this data and providing valuable views and insights. However, it's essential for tools like Jira Align to offer configurable features. While complete customization might not always be feasible for enterprise-level tools, configurable features allow organizations to drive transformation accordingly."
"With us, we could actually see what's happening in the organization, the silos disappeared, and people can see deliverables and objectives more clearly."
"The interface of Jira Align is very easy to use and manage"
"The reporting structure is great."
"The epic linking part is the most valuable aspect of the solution."
"The initial setup is very straightforward."
"The deployment phase of Jira Align wasn't difficult."
"I have found that previously, the OEM sector was managing everything, possibly manually. However, with the introduction of the product, it has become much easier for customers to handle their products. Previously, customers were using different software to manage their products. However, PTC Integrity offers a solution for requirements management, test management, and even development to support live ticket management. So instead of using multiple software tools, we can use it for all these purposes."
"The most valuable feature is traceability starting from the requirements until the end of a project."
"The product is powerful and stable."
"The most valuable feature of PTC Integrity is its integration with our existing PTC tools, especially for drawing release activities."
"It's a good tool to manage software versions, update the status, and manage tasks."
"We found the requirement management and the version control features to be the most useful for our client."
"The most valuable feature relates to traceability, we have complete traceability as per process requirements."
"PTC Integrity provides some set of APIs which makes it very flexible to build an end-to-end SaaS product and an end-to-end software product."
 

Cons

"I would like to see Jira Align merge and integrate better with Jira as a whole. A lot of the time, the data from Jira won't map very well into Jira Align."
"One aspect that could be improved is that a ticket is declared as completed only when it is in the last column of the Jira board, regardless of the state it's in so that completed tickets don't get picked up because it goes by column rather than status."
"AI is utilized worldwide; they could implement the functionality for notifications and other organizational operations in the product."
"The solution needs to improve its pricing. It also needs to provide an integrated view of how other tasks are to be tracked. It would be also useful to see the integration of Confluence, Teams, and Slack into the product. I want to be able to communicate directly with others while using the product. I am also not sure if the integration of third-party alternate workflow tools like SAP would be possible."
"Jira Align's user interface needs improvement because its user experience is really bad."
"We decided not to go with AgileCraft because of the expense of doing it."
"I've encountered limitations in using Jira Align for certain aspects, particularly in implementing OKRs. Jira Align's highest hierarchy is Epic, which may not always align perfectly for specific initiatives. Additionally, while Jira Align offers functionality for tracking OKRs and generating dashboards, I've found that it lacks in some areas. As a result, we've explored alternative solutions that better meet our needs in these areas. Its Kanban feature is also limited."
"Jira Align can improve the visibility of executive teams."
"We are unhappy because everything that we needed required customization and this is not a plug-and-play type of solution at all."
"For complex businesses, the internal templates could have more flexibility and compatibility."
"The web version does not have all the functionalities of the non-web version. Administration and adding/removing fields, etc. cannot be done on the web version. People want solutions that are compatible with Android. I also want to have a version by which I can bulk edit all the fields."
"The web version does not have all the functionalities of the non-web version."
"You can use it for things from the previous decade. After 2010, whatever you want to do in terms of programming is very unusable."
"Overall, we are not very happy with PTC Integrity."
"I am writing this review because I don't think there's a fair portrayal online of how cumbersome the GUI is, and how difficult the software is to use."
"Scalability is a concern for this particular tool."
 

Pricing and Cost Advice

"Jira Align has price packages for different purposes."
"Our customers buy licenses. We are not involved in its purchase."
"At our company, we were concerned about the cost of Jira Align, which is expensive"
"Jira Align is quite expensive for small-to-medium companies, but it's quite reasonable for larger ones."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate Jira Align a seven out of ten."
"The software is very good, but the price is expensive. Our licensing costs are on a monthly basis, but there are no additional costs to the standard license fees."
"Jira Align is an expensive solution."
"The license for Jira Align is priced fairly."
"The product is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
12%
Computer Software Company
7%
Construction Company
6%
Manufacturing Company
27%
Computer Software Company
10%
Construction Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise19
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for Jira Align?
When it comes to pricing, the last time we did pricing options, they were pretty comparable; it all depends on what sort of Microsoft licensing agreements the company has as to whether one is going...
What are the main differences between Jira Align and Azure DevOps?
Feature/Aspect Jira Align Azure DevOps Primary Focus Enterprise agility, SAFe, alignment Team-level Agile, CI/CD, DevOps Scalability Enterprise-level Team to medium-sized organizations Key...
What needs improvement with AgileCraft?
I think it is probably better in almost all aspects over Jira; the dashboards are better, the filters or the queries are better, and it is more aligned to Scaled Agile. To sum it up, the main room ...
What is your experience regarding pricing and costs for PTC Integrity?
PTC Integrity is expensive, but it is cheaper compared to IBM Rational. The comparative affordability in pricing is an advantage.
What needs improvement with PTC Integrity?
PTC Integrity should get rid of the old thick client and move everything to the thin client. The thin client should be made the single source of truth, the way it is for Codebeamer. PTC Integrity s...
What is your primary use case for PTC Integrity?
I am still working with PTC Integrity because we have a lot of customizations and we have been working for the past 10 years on it. We are planning and proposing to go to a different tool such as C...
 

Also Known As

AgileCraft
MKS
 

Overview

 

Sample Customers

Anthem, nielsen, Homeland Security, NCR, dimension data
TRW Automotive
Find out what your peers are saying about Jira Align vs. PTC Integrity and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.