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Jira vs PTC Integrity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jira
Ranking in Application Lifecycle Management (ALM) Suites
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
281
Ranking in other categories
Application Requirements Management (2nd), Project Management Software (1st)
PTC Integrity
Ranking in Application Lifecycle Management (ALM) Suites
11th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jira is 11.2%, down from 21.4% compared to the previous year. The mindshare of PTC Integrity is 3.1%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
Jira11.2%
PTC Integrity3.1%
Other85.7%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.
SHRINIVAS ALAGERI - PeerSpot reviewer
Architect at a media company with 10,001+ employees
Customization has enabled long-term document and requirement management for complex projects
PTC Integrity should get rid of the old thick client and move everything to the thin client. The thin client should be made the single source of truth, the way it is for Codebeamer. PTC Integrity should try to integrate this with AI and should have automatic requirement to test case mapping and other AI features that are in Codebeamer. It is not easy for people to migrate from one tool to another, even though it is from the same product. PTC took over the In-Link product, so if I have to migrate my Integrity to In-Link, why would I replicate everything here? People are happy with what they have. The only headache is the thick client, which is a problem for the installation team. By having a thin client, people can directly open it from the web browser and it would be much easier and much better than a thick client on the system. With a thick client, you have Java installation that needs to be done and you have all those certificates to be installed for SSL. With a thin client, it would be much better and you could do all the administrative things also in that. I don't understand why they want a thick client. They could replace it with a thin client, the way it is for Codebeamer. They should incorporate all the AI things. PTC Integrity should become another tool with all the new features and new enhancements, and they should eliminate the thick client altogether.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the feature of assigning. Whenever I have an issue, Jira doesn't stop at just letting me describe the issue. I can also assign the issue to a developer, and the developer gets notified about it. After he is able to work on it, he can update the status and revert back to me through the same platform. It really avoids a lot of communication over email and phone. This the feature that I really like about Jira. I always use Jira with my team."
"Jira is the best project and defect management tool."
"Overall, this is a very good product and I think that it is the best project management tool."
"We use Jira mostly for task coordination and assignment. Additionally, scrum methodologies defined work items and bug issues. If we create any bugs all of them are fixed."
"Using Kanban boards has allowed us to become a flow-based organization versus a sprint-based organization."
"It also works well with all the integrated tools that you buy."
"Jira is a great software."
"Scaling the product wouldn't be difficult."
"The solution is flexible in terms of customization, you can bend and reformat it in many ways, and you can also customize the APIs and public functions."
"The most valuable feature of PTC Integrity is its integration with our existing PTC tools, especially for drawing release activities."
"PTC Integrity provides some set of APIs which makes it very flexible to build an end-to-end SaaS product and an end-to-end software product."
"The most valuable feature relates to traceability, we have complete traceability as per process requirements."
"This tools improve teams productivity, a lot of flexibility for automation."
"I have found that previously, the OEM sector was managing everything, possibly manually. However, with the introduction of the product, it has become much easier for customers to handle their products. Previously, customers were using different software to manage their products. However, PTC Integrity offers a solution for requirements management, test management, and even development to support live ticket management. So instead of using multiple software tools, we can use it for all these purposes."
"PTC Integrity has good stability."
"We found the requirement management and the version control features to be the most useful for our client."
 

Cons

"The solution could improve by having its own tool for quality lifecycle management."
"When you first start to use the interface, it is confusing."
"I'm mostly focusing on the requirements traceability with my thesis, the integration could improve for other tools."
"The permissions can be challenging to get right."
"I would like our clients' IT group to be able to have oversight without setting up agents. We're managing tickets, and I'd like their IT group to see everything we're doing without having to set them up as agents. There should be a better way of managing their users. I've got such requests, but Jira is expensive, and it is difficult to pay an agent fee for somebody else to view these tickets. Currently, the only way in which I can do that is by setting a user up as an agent, and it becomes cost-prohibitive. They need to do a better job on ticket viewers."
"In terms of what could be improved, it is a bit harder for management or the business partners."
"I would like to see it connecting to Git."
"One area where Jira could be better is regarding the APIs from the sponsoring team; they should provide clearer API endpoints and support, as well as more flexibility in the support level."
"To be honest, the third controller system is kind of old. There are lots of transactional changes that have not been implemented in PTC. If you have a larger project, for example, whenever you give bits and need to change 10,000 files you can just commit them. But here the work style is a little more file based, so you'll have to take care of almost all the files individually. It's not a single commit like you do here, but rather you have to allocate time for each component or file that you want to check in or commit. That's a very big issue."
"It's not easy to plan on this solution and it's not user-friendly."
"You can use it for things from the previous decade. After 2010, whatever you want to do in terms of programming is very unusable."
"The tool's web-based UI needs improvement. Some functionalities don't work yet, and querying items is slow. Also, it's not in the cloud yet. I don't know if they'll do it in the future because they already have core agreements with customers. If they offer these functionalities, customers will likely buy their product."
"It's not so customizable. Compared to other tools, defining user stories is a slightly more cumbersome process as an ALM engineer."
"I would like to see better integration from the architectural side."
"Usability, and the human factor, and if they improve this then i would rate this 10/10."
"I am writing this review because I don't think there's a fair portrayal online of how cumbersome the GUI is, and how difficult the software is to use."
 

Pricing and Cost Advice

"The tool's pricing is reasonable."
"It is an affordable tool."
"It is subscription-based, and we probably pay yearly. I would rate it a four out of five in terms of price."
"We make use of the solution free of charge."
"There is a monthly license required for this solution and it is expensive."
"I don't deal with licensing in my current consultant position."
"If you are using just Jira, it is cheap, but if you start to use it and you feel you need some more services or more functions, then you have to buy add-ons, which can make it expensive."
"The price of the solution could be less expensive. We pay annually for the solution."
"The product is expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
14%
Computer Software Company
6%
Government
6%
Manufacturing Company
23%
Computer Software Company
12%
Healthcare Company
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business108
Midsize Enterprise58
Large Enterprise151
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise13
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
What is your experience regarding pricing and costs for PTC Integrity?
PTC Integrity is expensive, but it is cheaper compared to IBM Rational. The comparative affordability in pricing is an advantage.
What needs improvement with PTC Integrity?
PTC Integrity should get rid of the old thick client and move everything to the thin client. The thin client should be made the single source of truth, the way it is for Codebeamer. PTC Integrity s...
What is your primary use case for PTC Integrity?
I am still working with PTC Integrity because we have a lot of customizations and we have been working for the past 10 years on it. We are planning and proposing to go to a different tool such as C...
 

Comparisons

 

Also Known As

Jira Software
MKS
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
TRW Automotive
Find out what your peers are saying about Jira vs. PTC Integrity and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.