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Jira vs OpenText Project and Portfolio Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Organizations report enhanced efficiency and quick ROI from Jira, despite some dissatisfaction with recent changes and plugin support.
Sentiment score
4.5
Users are uncertain about ROI from OpenText PPM, anticipating potential value post-full implementation despite current mixed opinions.
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
Senior Consultant at a consultancy with 10,001+ employees
It's always hard to measure ROI precisely, but overall, the development time usually pays off within a year through efficiency gains.
CEO at 2Help
 

Customer Service

Sentiment score
6.7
Jira's customer service relies on documentation and forums, with varied satisfaction in email and technical support responsiveness.
Sentiment score
7.4
OpenText support is inconsistent, with mixed reviews on responsiveness, satisfaction, bug fixing, and technical expertise ratings between 5-9.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
CEO at 2Help
I did not face any issues with stability or upgrades.
Senior Director, Head of Information Systems Division at Israel Innovation Authority
Whenever there are issues, the internal Jira enterprise team is contacted directly.
Senior Consultant at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
7.2
Jira scales well from small teams to thousands, offering customization and integration with other tools, despite potential cost increases.
Sentiment score
7.7
OpenText Project and Portfolio Management is highly praised for its scalability, accommodating growth seamlessly for various business sizes.
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
CEO at 2Help
 

Stability Issues

Sentiment score
7.6
Jira is largely stable, experiencing occasional performance issues, with users valuing recent reliability improvements despite costly enhancements.
Sentiment score
7.5
OpenText PPM is stable, especially on Windows, though some users report version-specific issues and infrastructure-related downtimes.
In my experience, Jira is stable, with around 99% uptime.
Senior Consultant at a consultancy with 10,001+ employees
While it is generally stable, there is still some room for improvement.
Founder & Chief Executive Officer at a tech vendor with 11-50 employees
 

Room For Improvement

Jira users face customization challenges, inadequate search and integration, performance issues, and seek improved interface, reporting, and training.
OpenText needs improved reporting, user interface, resource management, integration, and security, alongside better mobile, database, and automation features.
Focus more on improving API integration and automation tools, not just the design.
CEO at 2Help
It would be appreciated to have more reporting capabilities in Jira, such as easily exporting capabilities to show how tasks are in progress and how the team is performing well or poorly.
Senior Consultant at a consultancy with 10,001+ employees
To improve Jira, maybe some AI features could be added.
Senior Director, Head of Information Systems Division at Israel Innovation Authority
OpenText Project and Portfolio Management could improve in several areas such as portfolio planning and resource allocation.
Founder & Chief Executive Officer at a tech vendor with 11-50 employees
 

Setup Cost

Jira's pricing can be costly for larger teams due to user count and plugin dependencies, prompting alternatives exploration.
OpenText pricing is seen as high by SMBs, but offers transparency with separate licenses and no hidden costs.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
CEO at 2Help
It is not overly expensive and provides a fair value for the features offered.
Founder & Chief Executive Officer at a tech vendor with 11-50 employees
 

Valuable Features

Jira is user-friendly with powerful integrations, customizable workflows, Agile support, and robust reporting for enhanced collaboration and productivity.
OpenText PPM offers a user-friendly interface with real-time data, integration flexibility, and tools for efficient project and financial management.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
CEO at 2Help
The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones.
Senior Consultant at a consultancy with 10,001+ employees
The workflow is amazing and highly effective in streamlining processes.
Founder & Chief Executive Officer at a tech vendor with 11-50 employees
 

Categories and Ranking

Jira
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
277
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (1st)
OpenText Project and Portfo...
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
27
Ranking in other categories
Project Portfolio Management (11th)
 

Featured Reviews

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.
reviewer2668566 - PeerSpot reviewer
Founder & Chief Executive Officer at a tech vendor with 11-50 employees
workflow streamlines processes and ensures activities are completed properly
The most valuable feature of OpenText Project and Portfolio Management is its workflow. The workflow is amazing and highly effective in streamlining processes. Additionally, it is used to ensure that activities are completed properly, as part of the typical project and portfolio management. It meets my needs as a good project and portfolio management tool.
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
10%
Computer Software Company
9%
Government
8%
Financial Services Firm
9%
Manufacturing Company
8%
University
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business105
Midsize Enterprise56
Large Enterprise150
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise15
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
Any experience with Strategic Project Portfolio Management Solutions?
Hi, @Cheryl Joseph Micro Focus Project and Portfolio Management solution could be a good candidate, see my review on this product, or if you may need more information to drop me a message. You can...
What is your experience regarding pricing and costs for Micro Focus Project and Portfolio Management (PPM)?
The price of this solution is reasonable. It is not overly expensive and provides a fair value for the features offered.
What needs improvement with Micro Focus Project and Portfolio Management (PPM)?
OpenText Project and Portfolio Management could improve in several areas such as portfolio planning and resource allocation. Additionally, strategic portfolio management and investment management s...
 

Also Known As

Jira Software
Micro Focus Project and Portfolio Management (PPM), HPE Project and Portfolio Management PPM
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Bank Simpanan Nasional, Smart Communications, Aareon AG
Find out what your peers are saying about Jira vs. OpenText Project and Portfolio Management and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.