Kaseya VSA and Qualys CyberSecurity Asset Management are two prominent cybersecurity products, each with unique strengths. Kaseya VSA stands out for its remote management capabilities, while Qualys is noted for its comprehensive inventory and risk management. Kaseya is favored in scenarios requiring robust patch and remote management, whereas Qualys is preferred for its superior security monitoring features.
Features: Kaseya VSA offers excellent remote management, exceptional patch management, and customizable asset inventory management, making client support efficient. Qualys CyberSecurity Asset Management provides in-depth inventory capabilities, dynamic tagging, and detailed vulnerability assessments, offering a comprehensive security management package.
Room for Improvement: Kaseya VSA can enhance its helpdesk efficiency, improve patch management comprehensiveness, and refine the user interface for better usability. Qualys CyberSecurity Asset Management could benefit from a more intuitive user interface, improved tagging accuracy, and overcoming integration complexities with diverse security tools.
Ease of Deployment and Customer Service: Kaseya VSA supports both on-premise and cloud deployments, though improvement is needed in technical support, especially in ticket resolution. Qualys CyberSecurity Asset Management deploys in cloud and hybrid environments with generally positive customer support, despite occasional delays and a need for better onboarding resources.
Pricing and ROI: Kaseya VSA is seen as cost-effective, helping reduce IT staffing costs for quicker ROI. Qualys CyberSecurity Asset Management is considered expensive, largely due to it being an add-on to VMDR, yet it provides significant value with its extensive feature set, justifying the cost for many enterprises.
Improvements to our security infrastructure contributed to overall business growth of approximately 150 percent over the past year.
By automating tasks, it significantly reduces the human resources required, leading to increased efficiency and productivity.
It has reduced the number of development and scripting hours along with maintenance hours.
I would evaluate them as most likely all good because they help me a lot, and they most likely solve my issue.
The customer service provides a fast response.
I would rate their support five out of ten because most of the time they are not able to resolve the issues.
The support team was knowledgeable and offered a variety of quick resolution options.
Their SMEs have sufficient knowledge, and if they are not the right contact, they quickly redirect us to someone who can help resolve issues.
I would rate their customer support a ten out of ten.
We have about 300,000 assets installed with agents worldwide.
The scalability is excellent as we manage more than one hundred thousand assets, including over one hundred thousand endpoints, approximately 2,600 servers, and more than 1,200 network devices.
Qualys Cybersecurity Asset Management has proven to be a highly scalable solution for us over the past couple of years.
I would rate the stability of Qualys CSAM a ten out of ten.
The product stability has notably declined over the last two months, and the performance to fulfill a page request is very slow compared to its previous performance.
They are constantly adding capabilities.
I would like to see improved or enhanced scripting capabilities where I can create scripts based on automation by using AI.
Qualys is currently not able to identify assets lacking DNS information.
Features enhancing the interaction with IT or security teams should be added, such as a ticketing feature that, if an issue arises in the CSAM module, enables direct ticket creation in systems like ServiceNow.
If there's one key aspect to focus on, it's discovery—the ability to identify assets that you are not aware of, even when you can see they are present.
It's always expensive for the customer.
A cost-effective solution.
I believe that the stability and reliability of Qualys offer great value for the money.
A monthly subscription starting at approximately $72 per month, depending on the specific package and features included.
Regarding the patching and software management, for me, it's the best path.
Kaseya VSA makes it easier for me to use, especially with the ability to control everything from the console.
By correlating this with QDS scores, we can accurately assess the risk level of high or low QDS scores associated with each asset and monitor them accordingly.
The most valuable feature is the real-time visibility Qualys CyberSecurity Asset Management provides into all assets across our development and operational environments.
It also performs scans to identify any vulnerabilities, which helps to take proactive measures before those vulnerabilities are identified by any attacker.
| Product | Mindshare (%) |
|---|---|
| Qualys CyberSecurity Asset Management | 1.9% |
| Kaseya VSA | 5.1% |
| Other | 93.0% |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 23 |
Kaseya VSA offers comprehensive IT management, featuring remote and patch management alongside automation. Its efficient administration and security improvements make it a reliable choice for managed IT services.
Kaseya VSA is a robust platform used for remote management, patch and inventory management, monitoring, and automation, making it an ideal choice for managed service providers. Its integration with Kaseya BMS and flexible configuration enhance technical support tasks while robust security measures have been improved since past breaches. However, it requires improvements in security, patch management, mobile device management, and support for various platforms including Mac. Users face challenges with outdated interfaces and cumbersome reporting, needing better integration with technologies like Azure.
What are the most important features of Kaseya VSA?In industries like healthcare, finance, and retail, Kaseya VSA is implemented to manage complex IT environments, support network security compliance, and automate routine tasks. Managed service providers leverage its capabilities for client network support, ensuring secure, efficient IT operations.
Qualys CyberSecurity Asset Management provides key features including asset inventory management, end-of-life tracking, dynamic tagging, and integration with CMDB, offering extensive visibility and support for proactive threat response.
Qualys offers comprehensive visibility across hardware and software assets, aiding in tracking unauthorized applications and facilitating automated vulnerability remediation. Its user-friendly interface and dynamic risk scoring enhance security posture management. Users leverage it for vulnerability management and compliance, benefiting from real-time risk identification and efficient operations in cloud and on-premises environments.
What are the key features of Qualys CyberSecurity Asset Management?Cybersecurity teams in various industries, such as financial services, healthcare, and manufacturing, utilize Qualys to manage technical debt through end-of-life tracking and facilitate robust patch management. It supports compliance and visibility initiatives, essential for maintaining data integrity and operational security in dynamic environments.
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