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ManageEngine Patch Manager Plus vs NinjaOne comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.3
ManageEngine Patch Manager Plus enhanced efficiency, security, and productivity with centralized management, automation, and an intuitive interface for users.
Sentiment score
6.7
Organizations save costs and time with NinjaOne, improving productivity and efficiency with ROI typically in six months.
Compared to other products, ManageEngine provides good return on investment within five years.
Technology Lead at GMG
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Owner at AvalisNT AG
Time-wise, it is probably saving the service desk a day a week.
Head of Technology Operations at Codi Group
We saved money because we were able to consolidate three different tools into one.
IT Director at a financial services firm with 10,001+ employees
 

Customer Service

Sentiment score
5.8
ManageEngine Patch Manager Plus offers highly rated, efficient customer support through phone, chat, and email with quick response times.
Sentiment score
7.2
NinjaOne offers effective customer service with some response time issues, achieving high ratings despite limited 24/7 availability.
You do not have to raise a ticket and wait for them to respond.
Director at a tech services company with 1-10 employees
Customer service and support are excellent, with a perfect score of ten out of ten.
Technology Lead at GMG
The technical support from ManageEngine Patch Manager Plus is helpful.
Information Security Specialist at Arab Open University
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
Cloud Consultant at i-Community AG
The customer support at NinjaOne is excellent, rated ten out of ten.
Owner at AvalisNT AG
Customer support from NinjaOne is excellent.
Assistant Vice President, Tech Solutions at LPL Financials
 

Scalability Issues

Sentiment score
5.0
ManageEngine Patch Manager Plus is highly scalable, supports various OS, and suits enterprises, scoring 8-10 in scalability ratings.
Sentiment score
8.2
NinjaOne is scalable and flexible, suitable for various enterprise sizes, praised for adaptability despite cost concerns for smaller setups.
Scalability requires downtime for performance adjustments.
Technology Lead at GMG
The default instance, which most customers run, can take up to 5,000 endpoints.
Director at a tech services company with 1-10 employees
I would rate the scalability of NinjaOne as ten out of ten.
CEO AND CTO at DeserveIT
We easily install the agent on new servers and can create scripts to automate agent installation.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne's scalability is brilliant, as we have gone from 2,000 devices to 3,500 devices.
Head of Technology Operations at Codi Group
 

Stability Issues

Sentiment score
7.3
ManageEngine Patch Manager Plus is highly stable, with users praising its minimal downtime, efficient operation, and reliable performance.
Sentiment score
8.2
NinjaOne is highly stable, with frequent updates and minor issues, resulting in minimal reliability concerns and user satisfaction.
I have not had any downtime in six years.
Director at a tech services company with 1-10 employees
The solution is very stable.
Technology Lead at GMG
I would rate the stability a ten out of ten.
Owner at AvalisNT AG
In the two years I have used it, I have never experienced any downtime or reliability issues.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne is extremely stable.
IT Director at a financial services firm with 10,001+ employees
 

Room For Improvement

ManageEngine Patch Manager Plus requires enhancements in usability, communication, integration, and pricing for better functionality and broader appeal.
Users desire better software integration, advanced features, improved affordability, and enhanced Linux/macOS support for NinjaOne.
When the patch testing works well, there is no need for patch management rollbacks.
System Administrator at SKN Caribecafe Ltda
Instead of separate technician licenses for each product, there should be a single bundled license to simplify licensing requirements.
Technology Lead at GMG
You cannot create multiple tasks, which is another significant issue.
Director at a tech services company with 1-10 employees
Security and reporting, including business intelligence tools, are adequate.
Cloud Consultant at i-Community AG
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
DevOps Engineer at a tech services company with 201-500 employees
The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.
Assistant Vice President, Tech Solutions at LPL Financials
 

Setup Cost

ManageEngine Patch Manager Plus is cost-effective, with fees around $3 per agent monthly, though exchange rates may affect affordability.
Enterprise users find NinjaOne competitively priced, offering cost-effective value with bundled tools, though expenses vary by features and scale.
Currently, I am paying around three dollars per agent per month.
Director at a tech services company with 1-10 employees
There is a concern regarding the exchange rate as one dollar equals six reais today, making everything expensive in dollars for us.
Advisor at a tech services company with 11-50 employees
ManageEngine's licensing model recently changed from being endpoint-based to server-based, which might affect costs during the next renewal.
Technology Lead at GMG
The pricing for NinjaOne is appropriate for small companies.
Cloud Consultant at i-Community AG
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
Owner at AvalisNT AG
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
IT Support at Team Trinet
 

Valuable Features

ManageEngine Patch Manager Plus provides comprehensive, automated patch management with robust security features and seamless integration for multiple platforms.
NinjaOne streamlines IT management with remote monitoring, automation, and security features, ideal for efficient, cost-effective infrastructure management.
The software covers platform security and application security, ensuring everything is updated at the endpoint level.
Technology Lead at GMG
Second, you get remote access capabilities, meaning you can take the device remotely and provide support, with the session recorded for playback if needed.
Director at a tech services company with 1-10 employees
The vulnerability scanning highlights outdated PCs and users breaching policies.
System Administrator at SKN Caribecafe Ltda
The software's automation tools have solved critical deployment problems for small businesses.
Cloud Consultant at i-Community AG
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Owner at AvalisNT AG
Every month, every quarter, I see new features, and it is always evolving.
CEO AND CTO at DeserveIT
 

Categories and Ranking

ManageEngine Patch Manager ...
Ranking in Patch Management
7th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
18
Ranking in other categories
No ranking in other categories
NinjaOne
Ranking in Patch Management
3rd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (8th), Network Monitoring Software (10th), Server Monitoring (2nd), IT Service Management (ITSM) (7th), Remote Access (8th), Vulnerability Management (17th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (6th), Remote Monitoring and Management (RMM) (1st), MSP Backup (1st), Unified Endpoint Management (UEM) (5th)
 

Mindshare comparison

As of June 2026, in the Patch Management category, the mindshare of ManageEngine Patch Manager Plus is 3.9%, down from 7.0% compared to the previous year. The mindshare of NinjaOne is 7.5%, down from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
NinjaOne7.5%
ManageEngine Patch Manager Plus3.9%
Other88.6%
Patch Management
 

Featured Reviews

ManojNair2 - PeerSpot reviewer
Director at a tech services company with 1-10 employees
Centralized patching has unified multi‑OS management and delivers detailed security reporting
Based on my experience, a better function would be to address the problem that the product only scans a machine once a day. It has a central scanning activity that scans every laptop for changes in assets, meaning both hardware and software, as well as installed software for patches. However, this activity works only once per day and does not work on local time. If you are a global organization with the UK office and a colleague in the US, for example, and you set the task at 11:00 AM UK time, that translates to 6:00 AM in the US East Coast. If that colleague's laptop is on, the task completes; otherwise, it fails. This represents a major drawback because the task does not run on the local time of the system. Regarding the ability to create multiple tasks, you cannot create them, which is another significant issue. Only one task exists for these two activities. That one task performs both the hardware and software scanning for any changes and also conducts a patch scan. Both activities occur through the same task, but the problem is that if you have a global user base, this becomes a bottleneck.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
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Top Industries

By visitors reading reviews
University
9%
Manufacturing Company
9%
Government
8%
Financial Services Firm
8%
Comms Service Provider
9%
Computer Software Company
9%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Patch Manager Plus?
Pricing for ManageEngine Patch Manager Plus is pretty reasonable. Currently, I am paying around three dollars per agent per month.
What needs improvement with ManageEngine Patch Manager Plus?
Based on my experience, a better function would be to address the problem that the product only scans a machine once a day. It has a central scanning activity that scans every laptop for changes in...
What is your primary use case for ManageEngine Patch Manager Plus?
ManageEngine Patch Manager Plus was the first solution on the cloud six years ago when I started using this product. Although other competitors existed in the market, they were either behind in ter...
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...
 

Overview

 

Sample Customers

IKEA Honda UNICEF The University of Georgia Evander
Status Pros, Mitchell and Company
Find out what your peers are saying about ManageEngine Patch Manager Plus vs. NinjaOne and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.