Menlo Secure vs Symantec Cloud Secure Web Gateway comparison

Why PeerSpot?

Menlo Security and Broadcom are both solutions in the Secure Web Gateways (SWG) category. Menlo Security is ranked #25, while Broadcom is ranked #29. Menlo Security holds a 2.3% mindshare in WSG, compared to Broadcom’s 0.9% mindshare. Additionally, 100% of Menlo Security users are willing to recommend the solution, compared to 100% of Broadcom users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Menlo Secure and Symantec Cloud Secure Web Gateway compete in the cybersecurity domain, each with unique strengths. Menlo Secure excels with advanced isolation technology, ensuring secure web access without latency, whereas Symantec stands out for robust data loss prevention and cloud integration, preferable for cloud-focused organizations.

Features: Menlo Secure offers advanced isolation to prevent malware, focused on speed and maintaining seamless user experiences. It integrates with existing IT environments and provides cloud scalability. Symantec Cloud Secure Web Gateway features comprehensive data loss prevention, in-depth cloud integration, and extensive threat intelligence capabilities to enhance protection.

Room for Improvement: Menlo Secure could enhance real-time analytics and improve logging options. It may also expand reporting features and optimize compatibility with various web applications. Symantec could improve user interface efficiency, streamline deployment processes, and offer more configurable security policies. Enhancing support for non-standard configurations could also benefit users.

Ease of Deployment and Customer Service: Symantec offers robust cloud deployment across multiple platforms and excellent support for complex integrations. It also provides extensive resources for troubleshooting. Menlo Secure appeals with its straightforward setup, offering a hassle-free deployment experience and responsive customer support services for streamlined operation.

Pricing and ROI: Menlo Secure offers competitive pricing, reducing endpoint security management costs with significant ROI for fast isolation solutions. Symantec provides a flexible pricing model suited for comprehensive protection, offering high ROI for organizations prioritizing cloud security. Menlo's cost-effectiveness is ideal for simpler cases, while Symantec gives value in complex environments.

To learn more, read our detailed Menlo Secure vs. Symantec Cloud Secure Web Gateway Report (Updated: September 2026).

Buyer's Guide

Menlo Secure vs. Symantec Cloud Secure Web Gateway

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of October 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.2%, up from 2.2% compared to the previous year. The mindshare of Menlo Secure is 2.3%, up from 1.6% compared to the previous year. The mindshare of Symantec Cloud Secure Web Gateway is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Web Gateways (SWG) Mindshare Distribution
Product	Mindshare (%)
iboss	3.2%
Menlo Secure	2.3%
Symantec Cloud Secure Web Gateway	0.9%
Other	93.6%

Secure Web Gateways (SWG)

Featured Reviews

Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

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reviewer2701794

Head Of Bluechip Enterprise at a manufacturing company with 51-200 employees

Provides strong protection and multiple use cases but struggles with market recognition

There aren't specific areas for improvement; however, they're not as well known as the big vendors such as Palo Alto. Menlo Secure is a smaller company with limited resources and funding, which makes it challenging to compete with larger companies such as Palo and Cisco. What can be improved is market awareness and adoption of the technology. When selling it in the channel, regardless of how good the technology might be, success depends more on market adoption and awareness.

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reviewer2296710

Security Specialist at a transportation company with 1,001-5,000 employees

Efficiently blocks unwanted web content and malicious websites and very stable solution

Symantec Cloud Secure Web Gateway can be improved by giving customers more ability to provide feedback on the categorization of websites and the site review portal. Customers should be able to submit more feedback on the reports from malicious web content and malicious websites. The solution could be more effective at identifying and classifying malicious websites.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Technical support is pretty sharp and very responsive."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"Its initial setup was straightforward."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"iboss is definitely very good in terms of service."

"The students were always protected, and the content filtering worked very well, seeming to work better than other products we had tried previously."

"This product is solid, fairly easy to use, and reliable."

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

More iboss pros

"Either you have access to something or don't have access to it, and if you do, we can ensure, 100 percent of the time, that there is nothing malicious that is going to impact our system in any way."

"The fact that it is a cloud proxy solution is another feature we like. For example, if you acquire a new company, you can use it to protect that new company without the need to install anything physically on their networks."

"We have definitely seen ROI, as we save a ton of money and time because the numerous hits that we were receiving from our security tools prior to implementing them had to all be chased down, dispositioned, and endpoints had to be reimaged."

"It has reduced security events to follow up on. While it is not 100%, there has been probably a 90% or more reduction. We were getting hit left, right, and center constantly from people browsing the Internet and hitting bad websites. It was not just bad websites that were stood up to be malicious, but good sites that were compromised."

"The solution is invisible to our end users, so it doesn't have any impact on their work or performance."

"Accessing the internet with a proxy from anywhere is the most valuable feature. It ensures that users are only able to browse legitimate websites. If they happen to go to a legitimate website with a malicious payload, the isolation feature will take care of that."

"This security technology addresses risk and enables people to conduct business without that risk, which is where the ROI is realized."

"For us, the primary goal is protection on the web, and that's extremely important. We're not using any of the other services at this time. The web part is key to the success of the organization. It gives us the ability to protect. It can isolate. It opens the session in an isolated format so that the code isn't running locally. It is running over in the Menlo environment, not in ours. It is not running on the local computer, whereas if you were to go to a normal website, it would run Java or something else on the local machine and potentially execute the malicious code locally. So, it does give us that level of protection."

More Menlo Secure pros

"This solution does not require much administration."

"The product is easy to install and deploy on the cloud."

"I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy to set up. It was pretty straightforward."

Cons

"I would like to see simpler dashboards, more detailed reporting, and faster performance in iboss."

"Sometimes, obviously, there are bugs."

"The easiest device I have set up was the Barracuda line of products."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

"The dashboards for local use could be better."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"I would rate iboss an eight out of ten because it provides strong cloud-based security threat protection, centralized policy management, and visibility into web traffic. I would give it a higher rating if automation, reporting, and troubleshooting capabilities could be improved further."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

More iboss cons

"In the best of all worlds, we wouldn't have to make any exceptions. However, that is a big ask because a lot of that depends on how websites are constructed. For example, there are some very complex, application-oriented sites that we end up making exceptions for. It is really not that big an issue for us to make the exceptions. We feel like we are doing that without a huge impact on our security posture, but we do have to make some exceptions for complex sites, e.g., mostly SaaS-type sites and applications."

"The user monitoring could still be improved."

"Menlo Secure is a smaller company with limited resources and funding, which makes it challenging to compete with larger companies such as Palo and Cisco."

"We are now transitioning to another solution. The main reason for that is that managing all of the exceptions and troubleshooting all of the issues our users have had connecting to the internet has become too significant in terms of workload, compared to what we hope we will have with another solution."

"Currently, I don't have a good way to see which of my rules are being used in the access control lists."

"Currently, I don't have a good way to see which of my rules are being used in the access control lists. I have numerous entries, but are they all still needed? A report that would show me my list of who is allowed and whether we're actually using it would be useful because I can then go clean up my list. It would be easier to manage. We would eliminate the vulnerability of unused services."

"WSS runs slowly sometimes, I would like for this to be looked into."

"Symantec Cloud Secure Web Gateway can be improved by giving customers more ability to provide feedback on the categorization of websites and the site review portal."

"Symantec support is not very good. It is now outsourcing a significant portion of its support desk functions to distributors, who are taking over some of the help desk responsibilities."

"The product is cost-effective, considering its features, technology, and support services."

Pricing and Cost Advice

"It is expensive compared to one of its competitors."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"The overall pricing for iboss is very competitive and transparent."

"The solution is expensive. It's more expensive than the solution I previously used. Compared with the other cloud-based solutions, it's very competitive."

"It is appropriately priced for what they're doing for us. Considering the protection provided, I feel their pricing is spot-on."

"We save a ton of money and time. Previously, the numerous hits that we were receiving from our security tools, prior to implementing them, had to all be chased down, dispositioned, and endpoints had to be reimaged. It was just a ton of effort to do all that. That is where the savings from time and money come in."

"The price is fixed and affordable."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

Construction Company

Manufacturing Company

14%

Construction Company

11%

Comms Service Provider

10%

Outsourcing Company

Financial Services Firm

17%

Construction Company

12%

Comms Service Provider

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	8
Large Enterprise	14

No data available

Questions from the Community

What needs improvement with iboss?

iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and imp...

See all answers

What is your primary use case for iboss?

iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications...

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What is your experience regarding pricing and costs for iboss?

The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...

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What needs improvement with Menlo Security Secure Web Gateway?

There aren't specific areas for improvement; however, they're not as well known as the big vendors such as Palo Alto....

See all answers

What is your primary use case for Menlo Security Secure Web Gateway?

People are mainly using it for zero trust web access. Menlo Secure is built from the ground up to provide zero basic ...

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What advice do you have for others considering Menlo Security Secure Web Gateway?

Secure file sharing and data protection is not exactly what Menlo Secure is designed to do. While it can handle some ...

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Comparisons

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Compared 9% of the time

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Compared 11% of the time

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Netskope Next Gen Secure Web Gateway vs Menlo Secure

Compared 10% of the time

Cloudflare One vs Menlo Secure

Compared 8% of the time

Cisco Umbrella vs Menlo Secure

Compared 3% of the time

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Compared 21% of the time

Prisma Access by Palo Alto Networks vs Symantec Cloud Secure Web Gateway

Compared 18% of the time

Zscaler Internet Access vs Symantec Cloud Secure Web Gateway

Compared 12% of the time

Cisco Web Security Appliance vs Symantec Cloud Secure Web Gateway

Compared 10% of the time

Fortinet FortiProxy vs Symantec Cloud Secure Web Gateway

Compared 10% of the time

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Product Reports

Buyer's Guide

iboss

October 2026

Download iboss product report

Buyer's Guide

Menlo Secure

October 2026

Download Menlo Secure product report

Buyer's Guide

Secure Web Gateways (SWG)

October 2026

Symantec Cloud Secure Web Gateway report

Download Symantec Cloud Secure Web Gateway product report

Also Known As

iBoss Cloud Platform

Menlo Security Web Security, Menlo Web Security

Symantec Web Security Service

Overview

iboss is the Zero Trust SASE platform that gives organizations complete visibility and governance over their AI, data, and applications through one unified platform, one console, one policy engine, and one data lake.

Your endpoints may already stop malware. Your data and application activity can still be invisible. iboss decrypts and understands every connection, then turns that signal into answers security leaders can act on.

The platform leads with three capabilities in this order: AI Security and Visibility, Data Security and Visibility, and App Visibility and Control. Zero Trust Network Access, VPN replacement, and SD-WAN sit underneath as the access fabric that carries those three. Trusted by global enterprises and government agencies.

What are the most important features of Iboss?

- AI Security and Visibility: conversation capture, shadow-AI discovery, AI DLP, and agent governance across Claude, Co-Work, ChatGPT, Gemini, and Grok, and emerging services.

- Data Security and Visibility: full SSL/TLS decryption, deep content inspection, MIP label compliance, and one-click compliance reporting.

- App Visibility and Control: signatureless CASB, dual risk scoring, in-app controls, and SSPM for major SaaS.

- Containerized Zero Trust SASE: dedicated containers, isolated SSL keys, one console, one policy engine, one data lake.

- Access fabric: ZTNA, VPN replacement, and SD-WAN under the same platform.

What benefits should users consider in reviews?

- Complete visibility over AI, data, and applications from one platform instead of separate point tools.

- Encrypted traffic is inspected by default so data decisions use content and context together.

- Shadow SaaS and new web tools appear as they are used, with enforceable controls in one console.

- Native data sovereignty through dedicated containers, in-region inspection, and per-customer SSL key custody.

- Scale proven in published materials: 10M+ users, 100+ countries, 150B+ transactions, 2.5B+ threats blocked.

Economic buyers are CISOs, CIOs, and VPs of Security. Champions include security architects, network and infrastructure leaders, SecOps, and GRC. Primary segments: enterprise and business, financial services, government (including FedRAMP Gov Cloud), healthcare, manufacturing, legal and professional services, retail and hospitality, and MSP/MSSP partners. Education, including K-12, is one vertical among these.

iboss

Menlo Security Secure Application Access

Menlo Security Secure Application Access makes zero trust access easy, giving users secure connectivity to private applications, including web and legacy applications. At the core of Secure Application Access is the Menlo Secure Cloud Browser, which fetches, secures and delivers the content for users.

In addition to providing simple-to-deploy, clientless ZTA, Secure Application Access and the Menlo Secure Cloud Browser protect applications from attacks such as session hijacking, cookie manipulation, and other tactics that employ protocol manipulation.

Secure Application Access protects applications from Internet threats and provides granular controls for added protection of the application and associated data. These security controls include Read-only/Read-write, Upload/download, Copy/paste, AV scanning, Sandboxing, and Data Loss Prevention.

Last Mile Data Protection

Menlo Last-Mile Data Protection identifies and prevents sensitive data from leaving your company by meticulously inspecting all file uploads and user input across browsing sessions. Leveraging the Secure Cloud Browser, users are protected from the internet and you can protect your organization from data loss with comprehensive traffic monitoring and controls. This approach addresses the growing concerns surrounding data leakage in the age of AI tools like ChatGPT.

By identifying sensitive data through file types, regular expressions, or predefined libraries, Menlo Last-Mile Data Protection empowers security teams to regulate data input into AI platforms and prevent unauthorized uploads. This capability provides crucial protection for intellectual property, PII, and other confidential information.

The solution leverages the Menlo Cloud Security Platform's visibility and control over traffic to reliably detect and prevent data leaks originating from both browser submission forms and non-browser traffic. With the ability to inspect encrypted web traffic, Menlo Last-Mile Data Protection enforces DLP policies consistently across all users and devices, ensuring comprehensive data protection.

Menlo Security

Symantec Cloud Secure Web Gateway provides effective web security solutions designed to protect against internet threats while ensuring secure access to web applications.

Designed for companies seeking reliable web security, Symantec Cloud Secure Web Gateway offers a resilient platform to defend against threats and control web access. It leverages advanced technologies to filter undesirable content and protect sensitive data. It enables secure browsing and delivers robust policy enforcement to keep enterprise networks safe, helping businesses stay compliant and safeguard their data against modern cyber threats.

What are the key features of Symantec Cloud Secure Web Gateway?

Advanced Threat Protection: Safeguards against sophisticated malware and cyber threats.
Content Filtering: Blocks unwanted web content and enforces safe browsing policies.
Data Loss Prevention: Protects sensitive data from being exposed or stolen.
HTTPS Inspection: Monitors encrypted traffic to prevent threats and ensure compliance.
Access Control: Enables granular control over user and device web access.

What are the benefits when evaluating Symantec Cloud Secure Web Gateway?

Enhanced Security: Provides comprehensive protection against web-based threats.
Cost Efficiency: Reduces risks and potential data breach costs with advanced protection.
Compliance Assurance: Helps maintain compliance with industry regulations.
Scalability: Easily adapts to growing organizational demands without compromising performance.
User Productivity: Encourages secure access to necessary resources improving productivity.

In industries like finance and healthcare, Symantec Cloud Secure Web Gateway is crucial for protecting confidential data and ensuring secure communications. Its ability to implement strict compliance measures makes it a preferred choice for sectors with high regulatory standards. By preventing data breaches and unauthorized access, it supports enterprises in maintaining their business integrity and reputation.

Broadcom

Sample Customers

Trusted by global enterprises and government agencies.

Information Not Available

Buyer's Guide

Menlo Secure vs. Symantec Cloud Secure Web Gateway

September 2026

Free Report: Menlo Secure vs. Symantec Cloud Secure Web Gateway

Find out what your peers are saying about Menlo Secure vs. Symantec Cloud Secure Web Gateway and other solutions. Updated: September 2026.

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