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Microsoft Dynamics AX vs SAP Business ByDesign comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
59
Ranking in other categories
ERP (9th), Activity Based Costing Software (5th)
SAP Business ByDesign
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
16
Ranking in other categories
Cloud ERP (6th)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Microsoft Dynamics AX is designed for ERP and holds a mindshare of 2.3%, down 4.5% compared to last year.
SAP Business ByDesign, on the other hand, focuses on Cloud ERP, holds 3.9% mindshare, down 7.3% since last year.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics AX2.3%
SAP ERP9.0%
SAP S/4HANA6.2%
Other82.5%
ERP
Cloud ERP Mindshare Distribution
ProductMindshare (%)
SAP Business ByDesign3.9%
Oracle Fusion Cloud ERP21.6%
NetSuite ERP21.3%
Other53.2%
Cloud ERP
 

Featured Reviews

Osama Nabih - PeerSpot reviewer
Chief Executive Officer at Easy Touch
Improved manufacturing processes have supported flexible dimensions and strong integrated workflows
I think the integration capabilities of Microsoft Dynamics AX need to be enhanced. There are many features for integration, such as APIs and connectors, but I need more ready APIs that link directly. I think it would be better to make APIs for each module in Microsoft Dynamics AX, so integration can be easier directly. For example, sales orders, sales quotations, and GL entries should each have direct APIs to facilitate linking to other systems, making the integration stronger. Real-time analytics is not strong unless I add a Power BI tool. In finance and operations, the new version of Microsoft Dynamics AX is very good, even excellent, but in previous versions, it needs to be linked to a Power BI tool to have strong real-time analytics. There is a gap for improvement in support. Microsoft support can be very hard to reach and often does not provide proper support for general issues, with responses sometimes being too detailed and not addressing the core issues quickly, which leads me to sometimes solve problems myself.
MS
Divisional Manager IT at a manufacturing company with 1,001-5,000 employees
Valuable features enhance sales and service capabilities while performance improvements are needed
We received a few complaints about the slowness in SAP Business ByDesign last year, so I think SAP can focus on improving performance, particularly when it becomes slow during data saving and handling. My feedback about the modular architecture and customized features of SAP Business ByDesign is that it is only good, but we have not explored much on this one. The initial setup for SAP Business ByDesign was complex. One disadvantage was that we had the legacy system, SAP Business One, and we could not migrate our data to SAP Business ByDesign. They should have provided a migration path.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Dynamics AX is very simple to use."
"The production is a valuable feature."
"There's a moderate amount of scalability available."
"The most valuable feature is the workflow of the modules."
"The most valuable feature of Microsoft Dynamics AX is that it fulfills our requirements, and we haven't had any issues with performance."
"The tool makes it easier to manage things."
"In terms of features, GP offers a wide range of strong capabilities, particularly in the financial module."
"Difficult to measure but definitely improved working practises and management information"
"Now we can know our available stock; this visibility enables us to make better resource and supply chain operations decisions as well as better financial decisions."
"The most helpful feature is the integrations. Integrating the tool with SAP S/4HANA Cloud is easy, facilitating implementation and deployment. The runtime analysis checks for real-time analytics to see if the software works properly. This is a powerful feature."
"The most valuable features of Business ByDesign are the integration of its modules, analytics, and dashboards."
"It has a quick implementation and onboarding of users. It is flexible with reports and powerful."
"The most valuable features of SAP Business ByDesign are customer invoicing and cost and revenue, from which I get the data for my project reports."
"When we were using it, we did see an immediate benefit, especially in the inventory on consignment issue. We were a biotech pre-revenue company and most of our manufacturing was outsourced. So being able to track inventory within the system without creating a financial impact was very key for us."
"SAP Business ByDesign is connected to our S/4 HANA system, and we have developed some APIs which help us integrate the system with S/4 HANA."
"The most valuable feature of SAP Business ByDesign is it has a streamlined design."
 

Cons

"The UI has room for improvement and can be more user-friendly."
"The on-premises and desktop versions are not user-friendly."
"There are so many errors."
"There is also slowness in database backup."
"Regarding stability, I have complaints about Microsoft Dynamics AX; it has many bugs, but we fixed them over the years."
"At times there are issues related to reporting, sometimes with the integration between two or three modules, and sometimes to the logic itself."
"The product takes some training to get up to speed on all functionality and modules in Microsoft Dynamics AX 2012 ERP system."
"We do not have access to daily projections."
"One disadvantage was that we had the legacy system, SAP Business One, and we could not migrate our data to SAP Business ByDesign. They should have provided a migration path."
"With SAP S/4HANA, you can design your release strategy and modify it to include as many people as possible, which is missing in SAP Business ByDesign."
"The Purchase to Pay process could benefit from further sophistication and additional functionality. It would be helpful for the user community to receive clearer information about the future roadmap of the business. Unfortunately, there were some confusing articles in the German press towards the end of last year about the future of SAP Business ByDesign. Therefore, more clarity is needed in the support function to address this."
"I would say budget controlling needs improvement. I mention this because it does not have all the functionalities that we need in terms of managing the budget."
"Scalability is difficult."
"Scalability can be an issue. That is why SAP Business ByDesign needs to be more customizable and more flexible."
"SAP Business ByDesign is a very vast product, but it has to be a bit more centralized. All the models need to be more centralized for a better experience."
"The database needs to be more customizable."
 

Pricing and Cost Advice

"The tool is cheap."
"The tool's licensing model is based on user subscription. The pricing needs to be reduced for the Indian and South Asian markets."
"The solution is expensive."
"There is an annual licensing cost for Microsoft Dynamics AX."
"The pricing is expensive."
"The price of the solution could benefit from being less expensive."
"It has a pay-as-you-go subscription."
"The platform's price offering is good."
"We have to pay yearly."
"The price of the solution could be better. They have to come up with a new strategy."
"I rate the price of SAP Business ByDesign a seven out of ten."
"The pricing depends on company size. It's cheaper for small companies and more expensive for large ones."
"The tool’s subscription is yearly. There is no flat pricing involved and everything has a range. Pricing depends on the functionality that you would use. You need to also pay for the additional hosting and maintenance costs."
"The tool’s pricing is expensive."
"The cost starts anywhere between fifty thousand dollars and up depending on the number of licenses."
"Everything is included in the licensing cost of the solution. However, they use a per-user model for additional charges."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Outsourcing Company
8%
Construction Company
8%
Financial Services Firm
7%
Outsourcing Company
13%
Construction Company
11%
Comms Service Provider
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise13
Large Enterprise17
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
I think the integration capabilities of Microsoft Dynamics AX need to be enhanced. There are many features for integration, such as APIs and connectors, but I need more ready APIs that link directl...
What is your primary use case for Microsoft Dynamics AX?
For industrial companies, I mainly use Microsoft Dynamics AX for those processes. Most of my clients are manufacturing clients, so I work with food industries, steel industries, plastic industries,...
What is your experience regarding pricing and costs for Microsoft Dynamics AX?
Microsoft Dynamics AX provides benefits like saving time because it is very easy to use and it offers strong processes to implement full business processes, mapping them with customer business for ...
What is your experience regarding pricing and costs for SAP Business ByDesign?
The price is high, as every year SAP increases the price by 3.5%.
What needs improvement with SAP Business ByDesign?
We received a few complaints about the slowness in SAP Business ByDesign last year, so I think SAP can focus on improving performance, particularly when it becomes slow during data saving and handl...
What is your primary use case for SAP Business ByDesign?
Our use case for SAP Business ByDesign is our dealer team accessing their system to perform sales and service; these two functionalities are done through SAP Business ByDesign. SAP Business ByDesig...
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
No data available
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Standard Bank of South Africa, AOK Bundesverband, PT XL Axiata Tbk, Tvoy Dom, Schaidt Innovations GmbH & Co. KG, DeLaval International AB, EMC Corporation, Lenovo, Castle Importing Inc., Unilever, Rifle Paper Co., RAK Ceramics, Rough Country, B&G Manufacturing, Life is good Inc., Joy Global Inc., City of Cape Town
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: November 2026.
920,929 professionals have used our research since 2012.