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Microsoft Dynamics AX vs SAP Business ByDesign comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
59
Ranking in other categories
ERP (6th), Activity Based Costing Software (5th)
SAP Business ByDesign
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
16
Ranking in other categories
Cloud ERP (6th)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Microsoft Dynamics AX is designed for ERP and holds a mindshare of 2.7%, down 6.0% compared to last year.
SAP Business ByDesign, on the other hand, focuses on Cloud ERP, holds 4.2% mindshare, down 9.0% since last year.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics AX2.7%
SAP ERP9.0%
SAP S/4HANA5.8%
Other82.5%
ERP
Cloud ERP Mindshare Distribution
ProductMindshare (%)
SAP Business ByDesign4.2%
Oracle Fusion Cloud ERP18.5%
NetSuite ERP18.2%
Other59.1%
Cloud ERP
 

Featured Reviews

reviewer2765214 - PeerSpot reviewer
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
Has required ongoing support and modernization but effectively manages core operations and complex workflows
Microsoft Dynamics AX is a very strong ERP system, applicable for customizations to help companies and organizations streamline their processes. The specific feature I find most valuable about Microsoft Dynamics AX is the applicable permissions. There are many levels of security and permissions for each user to monitor and access specific data relative to their functions. Additionally, the linkage and transition between exploring and moving from window to window, from function to function is valuable. The impact of Microsoft Dynamics AX on managing financial processes is significant. It's a very important element for financial departments as it represents all transactions, references, and records. The adjustments and availability to create more than one virtual company allow large companies, which combined represent one group of companies, to connect and streamline their financials and operations.
MS
Divisional Manager IT at a manufacturing company with 1,001-5,000 employees
Valuable features enhance sales and service capabilities while performance improvements are needed
We received a few complaints about the slowness in SAP Business ByDesign last year, so I think SAP can focus on improving performance, particularly when it becomes slow during data saving and handling. My feedback about the modular architecture and customized features of SAP Business ByDesign is that it is only good, but we have not explored much on this one. The initial setup for SAP Business ByDesign was complex. One disadvantage was that we had the legacy system, SAP Business One, and we could not migrate our data to SAP Business ByDesign. They should have provided a migration path.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability is very good."
"Almost all of the features that we use are efficient. Live master planning successfully handles all of our company's requirements."
"Support is really good."
"The most valuable features of Microsoft Dynamics AX are field services and the vendor collaboration portal. Both of the features are very good."
"According to user feedback, the product's most valuable features are modern web-based accessibility and user-friendly interface."
"The performance is good."
"The most valuable feature I've found is the UI functionality."
"It was an okay solution when we delivered hardware and we had to do maintenance."
"The stability has been great, and compared to other products that I have used before, they have been doing really well with stability."
"The most valuable feature is the feature called Financial Closing Cockpit. This feature allows us to monitor our accounting and processing closely."
"I like the tool’s customization."
"It could be used for any financial use case; production companies can use it, wholesale distributors can use it, and any professional services company can use it."
"Now we can know our available stock; this visibility enables us to make better resource and supply chain operations decisions as well as better financial decisions."
"The most valuable feature of SAP Business ByDesign is it has a streamlined design."
"It has a quick implementation and onboarding of users. It is flexible with reports and powerful."
"I have found the consolidation of the business and group reports very useful, there are plenty of features, and the manufacturing and finance aspect of the solution are strong."
 

Cons

"We experienced some challenges with the mobile apps due to the insufficient processing capacity to handle the workload effectively."
"There is no Arabic interface in Microsoft Business Central, which is a big weak point."
"There is room for improvement when handling various currencies within the current Microsoft Dynamics AX system."
"The 2012 version is obsolete, and we don't have any support for it."
"Even with the POS version, if we go above a certain limit, we can have performance issues."
"There are so many errors."
"The user interface could be better."
"If I had to add something in the next release, it would probably be a mobile application for a sister application of Dynamics 365; not the ERP but the Dynamics 365 HR solution."
"The payroll module of the solution could improve."
"Scalability can be an issue. That is why SAP Business ByDesign needs to be more customizable and more flexible."
"I would say budget controlling needs improvement. I mention this because it does not have all the functionalities that we need in terms of managing the budget."
"There might be some hurdles when integrating with SAP ECC, but integration with SAP S/4HANA Cloud is smooth."
"One disadvantage was that we had the legacy system, SAP Business One, and we could not migrate our data to SAP Business ByDesign. They should have provided a migration path."
"I would say budget controlling needs improvement. I mention this because it does not have all the functionalities that we need in terms of managing the budget."
"The solution does not support customization for forms and reports. It's not flexible in case you need some enhancements in business processes."
"SAP Business ByDesign can improve the flexibility and user-friendliness of the reporting during the implementations. Customizing the reports inside the device requires a lot of knowledge and most of the time a developer level is needed."
 

Pricing and Cost Advice

"One client was looking at a $5M SAP proposal and we got AX in just under $2M, and they were very happy with it as they have several sister companies that face $500K SAP upgrades/maintenance seemingly annually."
"The platform's price offering is good."
"The tool's licensing model is based on user subscription. The pricing needs to be reduced for the Indian and South Asian markets."
"The yearly licenses are priced okay."
"It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
"It has a pay-as-you-go subscription."
"The initial investment cost goes up due to the hidden cost."
"The pricing is expensive."
"The pricing depends on company size. It's cheaper for small companies and more expensive for large ones."
"Everything is included in the licensing cost of the solution. However, they use a per-user model for additional charges."
"I rate the price of SAP Business ByDesign a seven out of ten."
"The price of the solution could be better. They have to come up with a new strategy."
"The cost starts anywhere between fifty thousand dollars and up depending on the number of licenses."
"The price of SAP Business ByDesign is less expensive than SAP S/4HANA. However, the price is on par with other similar competitors, such as Microsoft."
"The tool’s pricing is expensive."
"We have to pay yearly."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
8%
Comms Service Provider
7%
Retailer
6%
Healthcare Company
11%
Comms Service Provider
10%
Construction Company
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise13
Large Enterprise17
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
I think the integration capabilities of Microsoft Dynamics AX need to be enhanced. There are many features for integration, such as APIs and connectors, but I need more ready APIs that link directl...
What is your primary use case for Microsoft Dynamics AX?
For industrial companies, I mainly use Microsoft Dynamics AX for those processes. Most of my clients are manufacturing clients, so I work with food industries, steel industries, plastic industries,...
What is your experience regarding pricing and costs for Microsoft Dynamics AX?
Microsoft Dynamics AX provides benefits like saving time because it is very easy to use and it offers strong processes to implement full business processes, mapping them with customer business for ...
What is your experience regarding pricing and costs for SAP Business ByDesign?
The price is high, as every year SAP increases the price by 3.5%.
What needs improvement with SAP Business ByDesign?
We received a few complaints about the slowness in SAP Business ByDesign last year, so I think SAP can focus on improving performance, particularly when it becomes slow during data saving and handl...
What is your primary use case for SAP Business ByDesign?
Our use case for SAP Business ByDesign is our dealer team accessing their system to perform sales and service; these two functionalities are done through SAP Business ByDesign. SAP Business ByDesig...
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
No data available
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Standard Bank of South Africa, AOK Bundesverband, PT XL Axiata Tbk, Tvoy Dom, Schaidt Innovations GmbH & Co. KG, DeLaval International AB, EMC Corporation, Lenovo, Castle Importing Inc., Unilever, Rifle Paper Co., RAK Ceramics, Rough Country, B&G Manufacturing, Life is good Inc., Joy Global Inc., City of Cape Town
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: April 2026.
893,244 professionals have used our research since 2012.