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Microsoft Dynamics AX vs SAP Business ByDesign comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
59
Ranking in other categories
ERP (8th), Activity Based Costing Software (5th)
SAP Business ByDesign
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
16
Ranking in other categories
Cloud ERP (6th)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Microsoft Dynamics AX is designed for ERP and holds a mindshare of 2.4%, down 5.6% compared to last year.
SAP Business ByDesign, on the other hand, focuses on Cloud ERP, holds 3.6% mindshare, down 7.6% since last year.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics AX2.4%
SAP ERP8.8%
SAP S/4HANA6.1%
Other82.7%
ERP
Cloud ERP Mindshare Distribution
ProductMindshare (%)
SAP Business ByDesign3.6%
NetSuite ERP20.6%
Oracle Fusion Cloud ERP20.5%
Other55.3%
Cloud ERP
 

Featured Reviews

reviewer2765214 - PeerSpot reviewer
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
Has required ongoing support and modernization but effectively manages core operations and complex workflows
Microsoft Dynamics AX is a very strong ERP system, applicable for customizations to help companies and organizations streamline their processes. The specific feature I find most valuable about Microsoft Dynamics AX is the applicable permissions. There are many levels of security and permissions for each user to monitor and access specific data relative to their functions. Additionally, the linkage and transition between exploring and moving from window to window, from function to function is valuable. The impact of Microsoft Dynamics AX on managing financial processes is significant. It's a very important element for financial departments as it represents all transactions, references, and records. The adjustments and availability to create more than one virtual company allow large companies, which combined represent one group of companies, to connect and streamline their financials and operations.
MS
Divisional Manager IT at a manufacturing company with 1,001-5,000 employees
Valuable features enhance sales and service capabilities while performance improvements are needed
We received a few complaints about the slowness in SAP Business ByDesign last year, so I think SAP can focus on improving performance, particularly when it becomes slow during data saving and handling. My feedback about the modular architecture and customized features of SAP Business ByDesign is that it is only good, but we have not explored much on this one. The initial setup for SAP Business ByDesign was complex. One disadvantage was that we had the legacy system, SAP Business One, and we could not migrate our data to SAP Business ByDesign. They should have provided a migration path.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Dynamics AX is very simple to use."
"The production is a valuable feature."
"The most valuable feature is the workflow of the modules."
"It has the same UI and is very similar to any other Microsoft product."
"I am impressed with the tool's vendor collaboration. It is also easy to connect with third-party applications."
"The accounting and inventory management features are valuable."
"The tool's most valuable feature is reporting."
"Microsoft Dynamics AX meets my requirements."
"The most valuable features of SAP Business ByDesign are customer invoicing and cost and revenue, from which I get the data for my project reports."
"When we were using it, we did see an immediate benefit, especially in the inventory on consignment issue. We were a biotech pre-revenue company and most of our manufacturing was outsourced. So being able to track inventory within the system without creating a financial impact was very key for us."
"The most valuable feature is the feature called Financial Closing Cockpit. This feature allows us to monitor our accounting and processing closely."
"I like its modern approach. It is very modern and new technology."
"The standard system is stable."
"It has a quick implementation and onboarding of users. It is flexible with reports and powerful."
"SAP Business ByDesign is connected to our S/4 HANA system, and we have developed some APIs which help us integrate the system with S/4 HANA."
"The stability has been great, and compared to other products that I have used before, they have been doing really well with stability."
 

Cons

"The 2012 version is obsolete, and we don't have any support for it."
"The user interface could be better."
"The older version of Microsoft Dynamics AX that we are using is not as scalable as the newer version."
"The product needs improvement in procurement planning. It also needs to include a production scheduling feature."
"Microsoft could provide more flexible hardware requirements that can scale with the volume of data being processed rather than providing only a minimum requirement."
"It is no longer supported from a security perspective, so it is not getting updated."
"Our version has performance issues so it gets stuck and is slow."
"There is also slowness in database backup."
"The Purchase to Pay process could benefit from further sophistication and additional functionality. It would be helpful for the user community to receive clearer information about the future roadmap of the business. Unfortunately, there were some confusing articles in the German press towards the end of last year about the future of SAP Business ByDesign. Therefore, more clarity is needed in the support function to address this."
"Scalability is difficult."
"There is room for improvement in the reporting capability. To use it properly, you need intensive IT support. You cannot write your own reports."
"ByDesign could be improved by making screen modifications easier."
"SAP Business ByDesign can improve the flexibility and user-friendliness of the reporting during the implementations. Customizing the reports inside the device requires a lot of knowledge and most of the time a developer level is needed. For example, if you want to have a more specific reporting layout."
"The solution could improve the stability. It is approximately 60% stable."
"With SAP S/4HANA, you can design your release strategy and modify it to include as many people as possible, which is missing in SAP Business ByDesign."
"The database needs to be more customizable."
 

Pricing and Cost Advice

"In relation to the cloud, it might be expensive for a longer duration. However, it's essential to consider the demands of enterprise users. While it's cost-effective in the short run, it becomes relatively costly in the long run."
"One license costs $1,000."
"There is an annual licensing cost for Microsoft Dynamics AX."
"Microsoft Dynamics AX is expensive."
"The initial investment cost goes up due to the hidden cost."
"It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
"The product's pricing is expensive. The tool costs 210 USD per user for one month."
"The tool is cheap."
"We have to pay yearly."
"The tool’s pricing is expensive."
"The price of the solution could be better. They have to come up with a new strategy."
"I rate the price of SAP Business ByDesign a seven out of ten."
"The cost starts anywhere between fifty thousand dollars and up depending on the number of licenses."
"The tool’s subscription is yearly. There is no flat pricing involved and everything has a range. Pricing depends on the functionality that you would use. You need to also pay for the additional hosting and maintenance costs."
"Everything is included in the licensing cost of the solution. However, they use a per-user model for additional charges."
"The pricing depends on company size. It's cheaper for small companies and more expensive for large ones."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Construction Company
8%
Financial Services Firm
8%
Comms Service Provider
7%
Construction Company
12%
Comms Service Provider
9%
Healthcare Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise13
Large Enterprise17
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
I think the integration capabilities of Microsoft Dynamics AX need to be enhanced. There are many features for integration, such as APIs and connectors, but I need more ready APIs that link directl...
What is your primary use case for Microsoft Dynamics AX?
For industrial companies, I mainly use Microsoft Dynamics AX for those processes. Most of my clients are manufacturing clients, so I work with food industries, steel industries, plastic industries,...
What is your experience regarding pricing and costs for Microsoft Dynamics AX?
Microsoft Dynamics AX provides benefits like saving time because it is very easy to use and it offers strong processes to implement full business processes, mapping them with customer business for ...
What is your experience regarding pricing and costs for SAP Business ByDesign?
The price is high, as every year SAP increases the price by 3.5%.
What needs improvement with SAP Business ByDesign?
We received a few complaints about the slowness in SAP Business ByDesign last year, so I think SAP can focus on improving performance, particularly when it becomes slow during data saving and handl...
What is your primary use case for SAP Business ByDesign?
Our use case for SAP Business ByDesign is our dealer team accessing their system to perform sales and service; these two functionalities are done through SAP Business ByDesign. SAP Business ByDesig...
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
No data available
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Standard Bank of South Africa, AOK Bundesverband, PT XL Axiata Tbk, Tvoy Dom, Schaidt Innovations GmbH & Co. KG, DeLaval International AB, EMC Corporation, Lenovo, Castle Importing Inc., Unilever, Rifle Paper Co., RAK Ceramics, Rough Country, B&G Manufacturing, Life is good Inc., Joy Global Inc., City of Cape Town
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: July 2026.
908,834 professionals have used our research since 2012.