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Microsoft Teams vs ON24 Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Teams
Ranking in Virtual Meetings
3rd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
181
Ranking in other categories
Enterprise Social Software (2nd)
ON24 Platform
Ranking in Virtual Meetings
20th
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Virtual Events Platforms (6th)
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of Microsoft Teams is 3.8%, up from 3.1% compared to the previous year. The mindshare of ON24 Platform is 1.8%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Microsoft Teams3.8%
ON24 Platform1.8%
Other94.4%
Virtual Meetings
 

Featured Reviews

Ayush Saxena - PeerSpot reviewer
Engineer at a comms service provider with 10,001+ employees
Collaboration has transformed daily work and supports seamless global voice communication
Microsoft Teams could be improved, especially regarding contact center solutions which have a growing need for omnichannel capabilities, integrating with external platforms such as social media and email for a unified experience. Minor improvements might include reintroducing features such as GPU options available in classic Microsoft Teams to address issues in modern Microsoft Teams related to video meetings and content sharing. Furthermore, essential information such as who started or ended recordings should be more accessible in the Microsoft Teams admin center. I rate it a nine because Microsoft Teams occasionally experiences glitches in the client, leading to missing chat history or other transient issues. The performance issues with the desktop client and the support service complexities contribute to my rating being less than perfect. I have not identified any other improvements needed for Microsoft Teams.
reviewer1337886 - PeerSpot reviewer
Multimedia Production Manager at a legal firm with 5,001-10,000 employees
Easy setup and an a la carte pricing model
The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable features are robust security and communication within teams or channels."
"It helps our organization with faster communication."
"The most valuable features are that it is an all-in-one platform, making it very easy for collaboration with your core employees."
"The solution is relatively stable."
"The most valuable features are the messaging and the video calling, especially where you can add a background."
"The product has improved communication in our organization."
"Microsoft Teams is a communication platform that enables one-on-one communication as well as group communication, and it is convenient with recordings and AI tools such as automatic transcripts."
"Teams is really user-friendly and not that complex."
"The solution works well with third-party integrations."
"Friendly user interface and simple navigation."
"In general, the solution provides a good experience, the user interface is friendly and from the user perspective, navigation was simple."
 

Cons

"Sometimes, I find the network quality is not very good with low bandwidth."
"Microsoft Teams does not have any features that Zoom, Skype, or Webex don't already have."
"We have experienced response delays with the product. It can be hard to understand where to click in the solution. Also, the solution should incorporate videos like 'How to use Teams' that can be popularized among customers."
"It would be good if the solution had some sort of AI built into it while taking the transcript so that at least the sentences made sense."
"Whiteboard tool not embedded in the solution."
"Lacking in more complex hierarchies for files and teams."
"The solution's interface probably needs to be a bit different in terms of cloud sharing."
"The solution is very expensive and I won't be able to afford it personally."
"Bandwidth optimization could be increased."
"One thing that could be improved is that there is a 5,000 person limit."
"The solution needs a more modern interface."
 

Pricing and Cost Advice

"The solution is affordable."
"It costs around $12 for SharePoint and Teams per user."
"The solution is expensive and I would rate it a nine out of ten."
"Its pricing is reasonable."
"Microsoft Teams comes with a yearly subscription, which is not very expensive."
"Microsoft Teams' pricing is fine."
"In our experience, pricing may differ from country to country, with some regions offering more favorable rates due to local payment arrangements."
"The tool is cheaper than Google Meet. I rate it a three out of four."
"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
9%
Financial Services Firm
18%
Comms Service Provider
13%
Manufacturing Company
11%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise77
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Teams?
From an organizational point of view, the pricing and setup costs for Microsoft Teams are right, especially since it integrates all the new technologies coming to market, including AI and various A...
What needs improvement with Microsoft Teams?
One issue is that now it requires the presenter to initiate the meeting. Previously, anyone could quickly become a presenter, but now I have to ask or request for the presentation. This can cause p...
What is your primary use case for Microsoft Teams?
My primary use case for Microsoft Teams is day-to-day communication and collaboration with colleagues across different teams and locations. I use it for chats, virtual meetings, sharing documents a...
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Also Known As

MS Teams
No data available
 

Overview

 

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly
IBM, Zendesk, Salesforce, Linkedin, Intel
Find out what your peers are saying about Microsoft Teams vs. ON24 Platform and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.