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Microsoft Teams vs StarLeaf comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Teams
Ranking in Virtual Meetings
3rd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
181
Ranking in other categories
Enterprise Social Software (2nd)
StarLeaf
Ranking in Virtual Meetings
49th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of Microsoft Teams is 3.8%, up from 3.1% compared to the previous year. The mindshare of StarLeaf is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Microsoft Teams3.8%
StarLeaf0.7%
Other95.5%
Virtual Meetings
 

Featured Reviews

Ayush Saxena - PeerSpot reviewer
Engineer at a comms service provider with 10,001+ employees
Collaboration has transformed daily work and supports seamless global voice communication
Microsoft Teams could be improved, especially regarding contact center solutions which have a growing need for omnichannel capabilities, integrating with external platforms such as social media and email for a unified experience. Minor improvements might include reintroducing features such as GPU options available in classic Microsoft Teams to address issues in modern Microsoft Teams related to video meetings and content sharing. Furthermore, essential information such as who started or ended recordings should be more accessible in the Microsoft Teams admin center. I rate it a nine because Microsoft Teams occasionally experiences glitches in the client, leading to missing chat history or other transient issues. The performance issues with the desktop client and the support service complexities contribute to my rating being less than perfect. I have not identified any other improvements needed for Microsoft Teams.
JS
Solution Architect at a tech services company with 201-500 employees
Easy to use for our clients and was easy to roll out
I would rate it a nine out of ten. It was really easy to roll it out to our users to implement it to an API. It was very seamless. I don't see any lack of features we need. For the purpose of connecting the client and agent, it works very well. I would like the ability to download or retrieve the call history through APIs. There is no way to download the recordings from the meetings because you can record the meeting. The only way to get the recording from the platform is to log in to my strategic portal and download it manually. There is no way to retrieve the link for downloading the recording through API. I would like to see that in the next release.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution integrates with project management products like Jira."
"Microsoft Teams has positively impacted my organization by helping collaboration become easier and smooth, in the sense that you can put everyone in a Microsoft Teams group and share information instead of sharing it with individual users."
"The solution provides very clear conferencing, even on mobile devices."
"The tool is simple to use."
"It is simple to schedule meetings in Teams. There are also plugins available from the Microsoft store that can be integrated with the solution. You can edit documents in the tool itself."
"The solution is stable."
"I find using Jira to create and share files within the channels very convenient. We can add simple things like spreadsheets or whiteboards to a channel, and all the sharing is done automatically. For example, when working on a project, I start a new channel, and everyone knows to go there to find all our documentation."
"Teams is fully integrated with our teams, culture, and behaviors."
"The pros are that it's like a global leader. It has a translation project, which is very interesting and important for our users because the minority of them are not able to read and speak in English."
"It was really easy to roll it out to our users to implement it to an API."
 

Cons

"In addition the video conferencing is not as good as Zoom, which is a more powerful solution."
"Only once did we really get help from Microsoft support; the rest were cases we resolved ourselves while just exchanging useless emails with support."
"I don't like the online version of Word and Excel. It skews the layout."
"The solution needs to be more stable. I have found Zoom to be more stable than Teams."
"Currently, the product limitations are keeping us from migrating to expanding its use."
"The tool lacks AI. We will require AI in the solution to be able to integrate with all other tools."
"They could enhance the product's stability and integration features."
"The tool has two versions: the desktop application installed on the computer and the web-based version. There are some differences between the two. For example, from the browser, you can pin it on the taskbar without installing the application, similar to Google Chat. You can also use the installed desktop application you download from the web."
"We have had some problems with stability. A week ago, we had outaging but it has stablized."
 

Pricing and Cost Advice

"We are satisfied with the price of this solution."
"The solution's pricing is fair enough and not expensive. Teams' licensing costs are yearly. However, Zoom is less expensive."
"I use Teams' free version."
"Microsoft Teams is a cheap solution."
"It costs around $12 for SharePoint and Teams per user."
"The tool is cheaper than Google Meet. I rate it a three out of four."
"I would rate the solution's pricing a five out of ten."
"The product is expensive, and I rate its pricing a ten out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise77
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Teams?
From an organizational point of view, the pricing and setup costs for Microsoft Teams are right, especially since it integrates all the new technologies coming to market, including AI and various A...
What needs improvement with Microsoft Teams?
One issue is that now it requires the presenter to initiate the meeting. Previously, anyone could quickly become a presenter, but now I have to ask or request for the presentation. This can cause p...
What is your primary use case for Microsoft Teams?
My primary use case for Microsoft Teams is day-to-day communication and collaboration with colleagues across different teams and locations. I use it for chats, virtual meetings, sharing documents a...
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Also Known As

MS Teams
No data available
 

Overview

 

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly
Kinderspaital Zurich, HGEM, Stronghold
Find out what your peers are saying about Zoom Video Communications, TeamViewer, Microsoft and others in Virtual Meetings. Updated: October 2026.
920,769 professionals have used our research since 2012.