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Mist AI and Cloud vs NETGEAR Insight Access Points comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mist AI and Cloud
Ranking in Wireless LAN
20th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
25
Ranking in other categories
No ranking in other categories
NETGEAR Insight Access Points
Ranking in Wireless LAN
21st
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Wireless LAN category, the mindshare of Mist AI and Cloud is 1.9%, up from 1.8% compared to the previous year. The mindshare of NETGEAR Insight Access Points is 1.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Mindshare Distribution
ProductMindshare (%)
Mist AI and Cloud1.9%
NETGEAR Insight Access Points1.6%
Other96.5%
Wireless LAN
 

Featured Reviews

Mohammed Junaid Khatib - PeerSpot reviewer
Technical Lead at a tech vendor with 10,001+ employees
Has improved troubleshooting efficiency with AI-driven insights but requires a simpler user interface
Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor. The Marvis tool includes Marvis Action and Marvis Mini. In Marvis Mini, you can enter the MAC address, site name, or device name to get complete details of any issues the device is facing. If you enter the MAC address of a device, it will show the types of issues such as roaming, authentication, or IP address problems. This eliminates the need to manually search for errors on the controller. The troubleshooting has been significantly simplified through Marvis Mini, which is integrated with AI. Additionally, Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices. Mist AI and Cloud is very effective at managing user experience through its AI capabilities. It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.
DG
Owner at ERIM S.A.
Centralized management has simplified our home Wi‑Fi setup and supports multiple users reliably
Given my experience with NETGEAR Insight Access Points, my piece of advice for other organizations considering it is that they have to look at the rest of their system because NETGEAR Insight Access Points is quite useless with anything but the Wi-Fi system. I rate this product an 8 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Has an extremely good feature set."
"AI is the most valuable feature."
"The AI and the ability for the analytics to help with troubleshooting through Mist AI and Cloud, especially through the marvelous Enterprise, are obviously the most valuable features."
"The cost is the most valuable aspect of this solution."
"Ability to control the access points by groups."
"If you compare wired versus wireless, it's convenient, you don't need to have one place for connectivity, you can move around and it's easier, and sometimes it's a hassle to work with wires, which is why wireless is so convenient."
"The most valuable aspect is that they operate on small microservices, offering numerous open APIs that enhance the value of our Wi-Fi network. This flexibility allows us to optimize various aspects such as workforce planning and occupancy management. The platform is highly open in the market, providing robust APIs for seamless integration with other tools. Currently, we leverage these capabilities at a building site, incorporating IoT sensors to gather data. The collected data is stored in a centralized location, and we plan to use AI for analysis. This analysis will include insights on peak activity times, humidity levels, temperature variations, and other relevant metrics within the building."
"Mist is a really good tool that provides essential AI information from an operational point of view, covering both wireless and switching."
"The metrics demonstrate that NETGEAR really does a good job of balancing the load between the various access points on the networks and this results in an elimination of downtime."
"Our company sometimes uses the solution's technical support, and we have seen that they sort out our general problems quickly."
"From the WiFi aspect, it's very intuitive and easy to use, and the solution enables me to manage my entire WiFi from anywhere in the world."
"I'm able to do a lot of things, because the GUI is designed very well. I'm able to remotely make certain changes via my phone and apply them right away. It makes life easier when it comes to managing the equipment. The Insight management solution phone app is very good. It enables me to do what I want to do."
"[Being] able to configure the WiFi devices and to see utilization remotely, or from the cloud."
"The internet connectivity is good."
"The initial setup of NETGEAR Insight Access Points was straightforward."
"I now have the ability to remote access my network, which works extremely well and saves me time and travel because I can access it from any place without needing to be physically at the device."
 

Cons

"Sometimes it takes a lot of time for the access point to connect with the cloud."
"There are many aspects of AI, and how acquisitions are proceeding, particularly between Juniper and Aruba, remains unclear."
"Mist AI and Cloud should improve its integrations."
"The area for improvement is that Juniper is not as market dominant as Cisco, so they should focus on making their GUI more user-friendly, as it is currently a bit complex and users may not fully understand the available features."
"Where Mist AI and Cloud could continue to improve is with pricing."
"There is no local support for Mist in Brazil."
"Configuration could be improved."
"It would be beneficial to have support for the Chinese language."
"The registration is annoying. I have to go back to NETGEAR and log tickets. Access points and router registration are something that they need to address in Insight. They need to fix the bug of getting the devices activated and enrolled in Insight without fighting with them. I have probably done about six of these in the last month. You get to see patterns."
"A con is the backend system which is very, very slow."
"There is always room for improvement."
"Software-wise, they need to provide the ability to kick users out. If multiple users are abusing the system or the network, I should be able to block them for a time and, when I need to unblock them, I should be able to do so by using their MAC ID. That feature might already be there and I just don't know about it."
"While the data throughput does provide us with full insight into data being used, we find that it's not very accurate."
"The pricing and standard connectivity can be further improved."
"Ubiquiti is a very good company. NETGEAR should look at that model and expand on its remote capabilities. Ubiquiti seems to have a better product."
"When it comes to features needing improvement, the WAX610, WAC540 and the WAX610Y do not reliably stay online and this is especially true of the WAC540."
 

Pricing and Cost Advice

"The annual cost is a significant issue for us, and it notably contributes to the overall price. We have a customer with nearly fifty-eight access points in a multifunctional building, and while the setup was relatively simple, the yearly licensing cost is substantial. For the specific features we utilize, the licensing amounts to about forty thousand euros annually. This is not a trivial expense and significantly impacts the overall cost, making it quite high."
"I rate the pricing a seven on a scale of one to ten, where one is low and ten is high."
"The price is not cheap, but it's a reliable solution and very easy for management."
"The price is about the same compared to other vendors. There is an add-on license, but it's up to you if you want to buy it or not."
"The solution's price is too high for the end-users. My customers pay 1,000 USD towards the licensing cost of the solution every year."
"The price of Mist AI and Cloud is approximately 20 percent less than competitors, such as Aruba and Cisco. However, Cisco has a lifetime warranty for its solutions."
"Depending on the features, I think it's quite reasonably priced, especially considering the facilities of the product."
"Mist AI and Cloud is expensive."
"We have some basic models they give without a license."
"It wasn't much more than 100 dollars a year. For the devices that we have, the pricing was pretty fair."
"For what you get, the price of Insight access points is very reasonable."
"It is an expensive solution."
"Price-wise, it is a little too high, about $20 higher than what it should be, but it's worth it. It's cheaper than Cisco's access point, but the products are not apples to apples."
"I can source the stuff pretty quickly wherever I go through the distributor. There is pricing available at NETGEAR if you can spend between $2,000 and $5,000 on a solution. So, there is special pricing that they can help with. The vendor's reps are very responsive. They have a good channel system."
"I think that the price of the product is reasonable."
"Their pricing is perfect for smaller businesses who are money and budget conscious. There are a lot of other solutions out there that are two to three times more expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Comms Service Provider
8%
Manufacturing Company
7%
Construction Company
12%
Comms Service Provider
11%
Outsourcing Company
8%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Mist AI and Cloud?
My rating for pricing is five, where ten represents a low price and one represents a high price.
What needs improvement with Mist AI and Cloud?
Being that I don't use it day in and day out, I can't really comment on any areas that could be improved, whether slightly, or if there are any downsides to the products currently. I wouldn't think...
What is your primary use case for Mist AI and Cloud?
We sell Mist AI and Cloud to universities all the time, including wireless and switching. We also sell it to manufacturing, and we're deploying it in our warehouses ourselves. Wireless is used for ...
What is your experience regarding pricing and costs for NETGEAR Insight Access Points?
My impression of the pricing aspect of NETGEAR Insight Access Points is that it is not exactly cheap. I find the pricing reasonable, but it is at the upper end of the reasonable bracket.
What needs improvement with NETGEAR Insight Access Points?
Managing users could be improved as it is quite difficult to block someone, and it is impossible to block someone on one specific access point. Regarding specific features that I would like to see ...
What is your primary use case for NETGEAR Insight Access Points?
We are using NETGEAR Insight Access Points in a domestic environment with four or five users.
 

Also Known As

Mist Access Points
No data available
 

Overview

 

Sample Customers

Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Information Not Available
Find out what your peers are saying about Mist AI and Cloud vs. NETGEAR Insight Access Points and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.