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MSP360 Backup vs Veeam Agent for Microsoft Windows [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (51st), Cloud Backup (36th), Disaster Recovery (DR) Software (30th), MSP Backup (6th)
Veeam Agent for Microsoft W...
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
No ranking in other categories
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
Muhammad Ibtehaj - PeerSpot reviewer
Senior Technical Pre-Sales Manager at Arcana Info
Easy to use and mange with reasonable pricing
The main feature is a specific file type. If we want some PDF files just to back up, the prefix is very easy, and we do everything in Veeam backup. It's straightforward to set up. It's stable. The solution is easy to use. You can centrally manage it. It's potentially free to use.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"General ease of use and performance of the Windows version is the most valuable feature."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"MSP360 Backup's most valuable feature is its backup interface."
"The solution is simple to use and easy to configure."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The most valuable feature of MSP360 Backup is its reliability."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"Veeam helps to create a stable environment with virtual servers."
"The most valuable features of Veeam Agent for Microsoft Windows are the backups, ease of use, and report manager."
"The most valuable features are backup and restore, and this solution is also easy to use."
"The most valuable feature is application availability, which allows us to monitor all agents and accounts."
"A full-featured option for managing virtual machines with an instant recovery feature."
"The initial setup, if it is error-free, is very simple."
"Technical support is good. They're very responsive. It depends on the timezone responding, but I usually get a response within three hours of creating a ticket."
"It is good and easy to use for backing up physical servers. It is working fine, and it is stable and scalable."
 

Cons

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The interface could use some updating."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The graphics are looking a bit old and should be updated."
"While the Veeam agent is perfect, sometimes the agent doesn't install in Windows."
"Updating sometimes gives us a problem by taking too long or causing other problems."
"The support could be improved a lot, as it is currently non-existent."
"The only things that I can think of where Veeam can improve are in very small details."
"There are not many options available for AIX backup. They provide the agent for AIX, but it could be more mature."
"The problems that we were experiencing using this solution led us to switch to Commvault."
"A feature I would like to see is universal restore. At the moment, restoration can only be smooth on the same hardware. Let's say you have a server and you back it up with Veeam Agent, in case it fails or crashes. If you later buy a new server because the same one isn't available on the market anymore, there's a high chance that Windows will not boot up if you restore from the Veeam backup because the hardware is now different. Acronis has the universal restore feature, so it will work with generic drivers and you can restore Windows in any dissimilar hardware. As far as I know, Veeam doesn't have this feature yet."
"The predictability of the solution needs improvement. Sometimes, if it's doing something at the back end, it may go slow. Today, the backup completion took four hours, but sometimes it can do the backup in 30 minutes or an hour. With solutions like NetBackup, I can predict to a much higher degree of certainty how long something will take to complete."
 

Pricing and Cost Advice

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"I rate the price of MSP360 Backup a seven out of ten."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"We have a very good return on investment."
"It provides a good cost savings compared to our previous cloud backup."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Its pricing needs improvement."
"Pricing is reasonable although can be quite a large upfront cost."
"The licensing fees are billed on a yearly basis, and the fees are much lower than what I pay for NetBackup."
"For the licensing of Veeam Agent for Microsoft Windows, the customer can choose to pay monthly or yearly. It's up to the customer."
"We pay for a three-year subscription to use Veeam Agent."
"There are costs in addition to the standard licensing fees, and pricing can be a disadvantage or a weakness for this solution."
"The solution is inexpensive, more so than other products."
"Pricing is based on license packaging and duration. Longer term licenses are less per year and license packages also offer a discount."
"The pricing model is based on CPU and must be declared as Microsoft or VMware licensing."
"We have a cloud provider agreement with Veeam. We are also paying for the agent."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Financial Services Firm
13%
Construction Company
12%
Manufacturing Company
9%
Construction Company
14%
Outsourcing Company
14%
Performing Arts
9%
Photography Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise12
Large Enterprise10
 

Also Known As

Cloudberry Backup
No data available
 

Overview

 

Sample Customers

StratX
ContinuitySA, Landmark Information Group
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Dell Technologies and others in Backup and Recovery. Updated: October 2026.
920,929 professionals have used our research since 2012.