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NetApp SnapCenter vs OpenText Data Protector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp SnapCenter
Ranking in Backup and Recovery
40th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
28
Ranking in other categories
No ranking in other categories
OpenText Data Protector
Ranking in Backup and Recovery
23rd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of NetApp SnapCenter is 0.8%, up from 0.7% compared to the previous year. The mindshare of OpenText Data Protector is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
OpenText Data Protector1.0%
NetApp SnapCenter0.8%
Other98.2%
Backup and Recovery
 

Featured Reviews

SaneeshC - PeerSpot reviewer
Sr. engineer at Sify Technologies
Has reduced backup time for large workloads and supports smooth workload migration
Role-based access control and multi-factor authentication are security features available in NetApp SnapCenter. The one-time password comes to our multi-factor authentication tool; we work with Cisco Duo, and that OTP is generated through that tool, which we use to access the device. There are different options through which we can migrate workloads without downtime. The user interface is very easy to handle and not complicated. There are multiple features that make NetApp SnapCenter valuable. In case of any job failure, we get an alert over email. For jobs replicating from site A to site B, we know how long it will take to complete that replication. All that information is available in the console, and there aren't any difficulties or objections that need to be improved.
Ahmad-Hassan - PeerSpot reviewer
Project Manager And Technical Consultant at EEMC
Provides effective backup for physical servers and needs improvements for cloud compatibility
We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main advantage is its fast backup and restore."
"It's all together managing both storage and backup, which makes it easier for troubleshooting issues and the automation part of it."
"The backup features are the most valuable because they allow the DBAs to replace SnapManager for Oracle (SMO), which is going away, and to do cloning as well. We can also clone to different servers and have the actual backup clone mounted on different servers. And we can split easily too."
"It allows us to easily take a Snapshot and use it with any backup tools."
"It's very helpful because SnapCenter is already integrated with VMware Snapshot, so it's very easy to use."
"We have been very satisfied with the technical support's help. Their knowledge level is great. For a noncritical question, they will get back to us within a day."
"It saves us a lot of money and manpower."
"The central pane view is the most valuable feature. You have one console where you can monitor all your jobs, as opposed to going to different vCenters."
"I'm not sure in dollars our ROI, but the system has definitely paid for itself time and time again."
"Data Protector allows us to improve our SLA in successful backups and the reporting tools integrated with our management console make possible 99% backup success in our clients."
"You have everything in one space; you can control everything: your payments, your business, your email, and so on."
"The ability to run multiple jobs to multiple devices and systems is the best part of this system."
"The initial setup is very easy."
"Many of my clients have been able to remove tape drives from remote sites."
"In terms of actually, reliably, backing things up, Data Protector is superior to the other products that we've used in-house."
"This solution is quite stable because we have only three users."
 

Cons

"The documentation could be a little bit better so that we could handle more of the troubleshooting ourselves, rather than having to go through support."
"NetApp technical support is struggling. I feel there is definitely room for improvement in tech support."
"I'm waiting for SnapCenter for hybrid solutions. Right now, we only have SnapManager for hybrid."
"The interface usability needs improvement. It should be more user-friendly and easier for customers to use."
"One thing that might be improved is the ease of management."
"I have an issue with SnapCenter because sometimes a VM cannot be backed up."
"We once had a case where everything looked good, all the services were running, but we were not able to access the management console."
"The UI, the User Interface, needs to be improved. It's not as clean or modern as it could be."
"We faced some certification issues after we upgraded to version 10.2."
"They should design the solution so that it is much easier for deployment and make the UI easy to use."
"The product can be developed by including functionalities like DR, CDP, and SureBackup, which are currently unavailable in the solution."
"The GUI could be updated. The GUI hasn't changed since version 6. It's on version 10 now. The reporting could also be better. Also, while Data Protector is excellent for backing up physical hardware, it needs more features for backing up VM images because many environments use hypervisor."
"The level of support is lacking. They need to step up the level of service they offer."
"We have a lot of requests for the Micro Focus team, particularly in terms of the Japanese data pattern, as it's not as good now. The Japanese data pattern accuracy of the Micro Focus Data Protector needs to be improved because there are a lot of false negatives and false positives. We are currently testing this and our product team has been communicating with the Micro Focus team."
"We are switching to Veeam because Data Protector is lacking good virtualization features and because the cost is very high."
"Be ready for an exercise in frustration, but once all the problems are resolved, then you’re OK."
 

Pricing and Cost Advice

"Pricing is very good because if you already have NepApp controllers, then it's included."
"It's free. The license is included with other NetApp products."
"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."
"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."
"The product is inexpensive."
"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."
"The license for SnapCenter was included with the storage array."
"We have a site license, so it comes with the product."
"It is fast, reliable, and its licensing policy is great."
"Data Protector's pricing is very competitive and we have no issues in this regard. I would give it an eight out of ten in terms of pricing."
"Pricing/licensing is Data Protector's single best offering. In its most basic environment, the only license required is for whatever target device is required."
"The solution requires paying for a license."
"Our licensing is on a capacity basis."
"The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices."
"It is more affordable compared to other vendors."
"In Data Protector, if you need extra features, you need to buy the agents for these features. Some of the features are Terabytes, some of them are agents. There's some complexity in the pricing and licensing."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
Comms Service Provider
7%
Financial Services Firm
20%
Construction Company
11%
Outsourcing Company
11%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise12
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise22
Large Enterprise61
 

Questions from the Community

What is your experience regarding pricing and costs for NetApp SnapCenter?
The product team handles the commercial aspects of pricing.
What needs improvement with NetApp SnapCenter?
We have not started much with the automation capability in NetApp SnapCenter. Regarding the integration aspect, I am not certain about its complexity, as this was built by the OEM NetApp team.
What is your primary use case for NetApp SnapCenter?
The major use case for NetApp SnapCenter is that our customer previously used Commvault. For huge VMs with sizes of five TB or 10 TB, taking the file level backup in Commvault took a long time, oft...
What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
What is your primary use case for Micro Focus Data Protector?
We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.
 

Also Known As

SnapCenter
Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
 

Overview

 

Sample Customers

All for One Steeb AG, Accenture
GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Find out what your peers are saying about NetApp SnapCenter vs. OpenText Data Protector and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.