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NetIQ Identity Manager vs Omada Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetIQ Identity Manager
Ranking in User Provisioning Software
9th
Ranking in Identity Management (IM)
17th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Omada Identity
Ranking in User Provisioning Software
3rd
Ranking in Identity Management (IM)
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (3rd)
 

Mindshare comparison

As of May 2025, in the Identity Management (IM) category, the mindshare of NetIQ Identity Manager is 1.9%, down from 2.4% compared to the previous year. The mindshare of Omada Identity is 3.5%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
 

Featured Reviews

SYAMSUL SALAM - PeerSpot reviewer
The product is affordable and easy to use, but the technical support must be improved
The solution is used to manage SSO and login for internal applications The product enables detailed user management. The product is easy to use. Our users found it easier than Microsoft Identity Manager. The solution must add more configurations. There are different types of user identity in…
Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"The product is easy to use."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"NetIQ does not have a limit on the number of users."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"I like the eDirectory feature."
"The most appealing aspect of Omada Identity is its self-service upgrade system."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"Support-wise, working with Omada has been good. We have very good direct interactions and fast responses."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
 

Cons

"The vendor must provide an easier console for configuring things for smaller customers."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"The interface is old and outdated, and the design software seems archaic."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"The Omada support response time has room for improvement."
"They need to improve the cost for small companies."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
 

Pricing and Cost Advice

"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"The price of the solution is a bit high and could be reduced."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"The solution is quite affordable."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"Omada is too expensive. We are in the automotive industry. The pricing might be high because most of the other customers are in the insurance or banking sectors, but it's steep for an auto supply company."
"It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
"Being Dutch, I can only say that it is extremely expensive, but all software products are expensive. If you have 38,000 users, then even one dollar or one euro per person would amount to a significant amount of money. Because of the high number of users, anything gets expensive very fast here."
"It is expensive. Fortunately, I had a very good procurement manager on my side, but they are expensive. The closest competitors are also very expensive. You get a full-fledged solution that can do everything you dream of, but you pay for everything."
"While Omada Identity carries a premium price tag, it proves to be cost-effective."
"Omada Identity is competitively priced and delivers good value for our money."
"The pricing for Omada Identity is fair."
"Omada is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
12%
Government
7%
Manufacturing Company
6%
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NetIQ Identity Manager?
The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by ...
What is your experience regarding pricing and costs for NetIQ Identity Manager?
The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...
What needs improvement with NetIQ Identity Manager?
The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...
What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs.
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience. From a technical perspective, it is a very good product, but from an...
 

Also Known As

Novell Identity Manager
Omada Identity Suite, Omada Identity Cloud
 

Overview

 

Sample Customers

Sheetz
Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Find out what your peers are saying about NetIQ Identity Manager vs. Omada Identity and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.