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NGA ResourceLink [EOL] vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NGA ResourceLink [EOL]
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SAP SuccessFactors
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
100
Ranking in other categories
Talent Management (1st), Cloud HCM (1st), Talent Acquisition (1st), Global Payroll (2nd)
 

Featured Reviews

it_user723054 - PeerSpot reviewer
Senior Systems and Information Analyst with 1,001-5,000 employees
Creates user defined screens, which are then reportable
Flexibility in terms of customisation does come at the expense of ease of use. It is not the easiest system to manage from a system administrator point of view. Whilst obviously not unmanageable, you will need to develop expertise in teams to manage the back end of the system internally within the organisation.
SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"MyView is easy to configure, and Auto Enrolment is excellent as you can automate letters and templates."
"The ability to create user defined screens, which are then reportable, allows us to capture specialised information that would not necessarily be considered core HR data for most organisations, and as a university, the ability to produce our HESA return using the dedicated module is invaluable."
"I would recommend ResourceLink and it is a highly customisable solution to any organisation, but they would need to employ a System Analyst to fully implement the system due to the size and complexities."
"Considering the flexibility of the system and its ability to accommodate complex business processes, the product is ready to be used in multiple industries."
"Allow me to highlight that we went live for eight countries in scope for the Payroll HCM, and also went live for more than 12 countries in terms of SuccessFactors employee data."
"SAP SuccessFactors forms a key tool to our Employee Engagement pillar extensively leveraged by our HR function across the Group."
"I love SAP, and I like SuccessFactors...I think most users prefer SuccessFactors as they become more comfortable with it."
"The performance management system of SuccessFactors is very valuable."
"We can design a quick and dirty solution or very complex services, we can manage small enterprise projects (in our experience 150 users) as the big organization (in our experience 40000 users), all with the same solution, and this is a big saving of time, costs, and team usage optimization."
"It was much easier than the previous system, making things a lot easier and operations much smoother."
"I think it's perfect that every requirement has flexibility in how it is handled, and that there are several workarounds for any problem we are looking to solve. Each problem has multiple solutions, so it gives us a lot of flexibility in terms of processes."
 

Cons

"Customer service is questionable at best recently; we have experienced issues with patches and installation of additional modules, which has caused delays on some projects and meant senior managers of the school have had to be involved in escalating issues."
"Their product is not overly intuitive when setting up new processes, but MyView is very easy to use."
"Leave Management needs to be significantly enhanced and ACs need to be trained fully on the product."
"To explain one feature that I would like to see in SuccessFactors, I must describe a similar feature as seen in Oracle. In Oracle, there's a feature called Workforce Prediction, and with this feature, we can predict some of the behaviors of any employee. For example, the software can attempt to predict whether the employee might resign in future, or perhaps if they will start to perform better. This is something that is missing in SuccessFactors."
"We encountered challenges with the tool's integration with third-party applications and deployments."
"The integration between the recruitment module and employee central is a big problem."
"SuccessFactors should consider building their best practices around critical industries to help companies become more differentiated in the markets they operate in."
"The user experience and interface are not user-friendly."
"The price of the solution could improve, it is too high."
"Sometimes we have a problem with the data center, it gets disrupted. We cannot log in to our system and it affects other integrated systems that we integrate with SuccessFactors to get data."
"The solution's technical support is weak."
 

Pricing and Cost Advice

Information not available
"We have a yearly license. There are no additional costs."
"It is not cheap, but it is reasonable."
"It could be cheaper."
"I think the pricing is a little better than most solutions out there. There are reasonable prices when it comes to some of the modules such as the Payroll module, and for the remaining modules I believe the pricing is fair in comparison to the rest of the market."
"The price of the solution depends on too many factors to provide an estimate. However, the price of SAP SuccessFactors is competitive."
"The solution is on the expensive side but is definitely worth the money."
"Our costs for the solution are subsidized by our parent company, I am not aware of the exact cost because of this. However, we pay $50,000 annually. If we move to another solution it will be more expensive."
"Due to the way in which we purchased SuccessFactors as a module along with other SAP modules, we were able to procure it at a slightly better price than usual. I would rate their pricing 5/5 stars."
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
15%
Manufacturing Company
10%
Financial Services Firm
9%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise70
 

Questions from the Community

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What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
 

Also Known As

ResourceLink, NorthgateArinso ResourceLink
SuccessFactors
 

Overview

 

Sample Customers

St Vincents, The British Library
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management. Updated: June 2026.
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