NGA ResourceLink [EOL] vs UKG comparison

Why PeerSpot?

Alight and UKG are both solutions in the Talent Management category. Additionally, 100% of Alight users are willing to recommend the solution, compared to 89% of UKG users who would recommend it.

NGA ResourceLink [EOL]

Read 3 NGA ResourceLink [EOL] reviews

100% willing to recommend

UKG

Read 125 UKG reviews

12,388 Views
8,176 Comparison Views

89% willing to recommend

NGA ResourceLink [EOL]

UKG

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between NGA ResourceLink [EOL] and UKG based on real PeerSpot user reviews.

Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management.

To learn more, read our detailed Talent Management Report (Updated: September 2026).

Buyer's Guide

Talent Management

September 2026

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Helped 913,806 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NGA ResourceLink [EOL]

Average Rating

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

UKG

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

125

Ranking in other categories

Benefits Administration (4th), Talent Management (6th), Employee Scheduling Software (1st), Cloud HCM (6th), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (6th), AI-Agents for HR (5th)

Featured Reviews

it_user723054

Senior Systems and Information Analyst with 1,001-5,000 employees

Creates user defined screens, which are then reportable

Flexibility in terms of customisation does come at the expense of ease of use. It is not the easiest system to manage from a system administrator point of view. Whilst obviously not unmanageable, you will need to develop expertise in teams to manage the back end of the system internally within the organisation.

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Harish_Mahanta

Works

Streamlined time tracking boosts operational efficiency across multiple regions

The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to create user defined screens, which are then reportable, allows us to capture specialised information that would not necessarily be considered core HR data for most organisations, and as a university, the ability to produce our HESA return using the dedicated module is invaluable."

"I would recommend ResourceLink and it is a highly customisable solution to any organisation, but they would need to employ a System Analyst to fully implement the system due to the size and complexities."

"MyView is easy to configure, and Auto Enrolment is excellent as you can automate letters and templates."

"They continuously seek to add new features and capabilities and listen to customers and partner very well with us to deliver what we need and offer new tools."

"At my past companies, UltiPro has improved service delivery to employees, streamlined processes, improved efficiencies, and given time back to employees."

"Customer service is good."

"Although it is vastly different from its earlier siblings, its organization of work places is now much easier since you can cluster everything on one central page."

"The payroll processing and BI are the most valuable features."

"Allows us to keep HR functions centralized."

"UltiPro is far and away the leader in SaaS products, especially when a $1M solution is not appropriate."

"The payroll functionality allows for immediate correcting of pay stubs."

More UKG pros

Cons

"Their product is not overly intuitive when setting up new processes, but MyView is very easy to use."

"Leave Management needs to be significantly enhanced and ACs need to be trained fully on the product."

"Customer service is questionable at best recently; we have experienced issues with patches and installation of additional modules, which has caused delays on some projects and meant senior managers of the school have had to be involved in escalating issues."

"The submit button sometimes does not work and the timesheet stays in the "In Progress" mode."

"Customer Service: At times it takes days to get a return call. Technical Support: At times it take days to get a return call."

"Customer service is fair. There have been times that I created a case, a few days go by and I hear nothing."

"Inactivates DD when employees leave for a short period."

"Customer Service: Average."

"Our deployment had a lot of issues...but with my few months at the company, I am finding these are self inflicted."

"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."

"We did encounter scalability issues."

More UKG cons

Pricing and Cost Advice

Information not available

"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."

"The pricing depends on the number of licenses we buy."

"The platform is not affordable but also not the most expensive."

"If you're going for the full suite, it can be fairly pricey."

"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."

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Top Industries

By visitors reading reviews

No data available

Construction Company

12%

Financial Services Firm

12%

Outsourcing Company

12%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	48
Midsize Enterprise	43
Large Enterprise	48

Questions from the Community

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Earn 20 points

What needs improvement with UKG?

UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.

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What is your primary use case for UKG?

I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...

See all answers

What advice do you have for others considering UKG?

Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...

See all answers

Comparisons

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Compared 24% of the time

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Compared 24% of the time

Oracle HCM Cloud vs NGA ResourceLink [EOL]

Compared 17% of the time

MHR iTrent vs NGA ResourceLink [EOL]

Compared 13% of the time

PeopleSoft vs NGA ResourceLink [EOL]

Compared 11% of the time

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Workday HCM vs UKG

Compared 13% of the time

SAP SuccessFactors vs UKG

Compared 8% of the time

SAP HCM vs UKG

Compared 4% of the time

Dayforce HCM vs UKG

Compared 4% of the time

PeopleSoft vs UKG

Compared 3% of the time

More UKG Competitors

Product Reports

Buyer's Guide

Talent Management

September 2026

Download NGA ResourceLink [EOL] product report

Buyer's Guide

UKG

August 2026

Download UKG product report

Also Known As

ResourceLink, NorthgateArinso ResourceLink

UKG Pro, UKG Dimensons, UKG Ready

Overview

NGA ResourceLink HR and Payroll Software helps organizations reduce their costs, save time and improve effectiveness, by enabling them to manage the entire employee lifecycle from recruitment to staff development and succession planning. This is all done with a modern and familiar user experience and powerful reporting capability.

Alight

UKG offers a comprehensive suite for payroll processing, HR management, and business intelligence, integrating seamlessly with systems like PeopleSoft and Workday. Its cloud-based service enhances workforce management across industries with advanced customization and intuitive use.

UKG's extensive features include payroll processing, business intelligence reporting, and self-service options for employees and managers. The platform is designed for ease of integration, providing a user-friendly experience with extensive onboarding tools and robust data management. While UKG excels in configuration and reporting capabilities, it requires improvements in customer support and benefits administration flexibility. Implementation can be complex, and areas such as real-time support and automated processes need refinement.

What are UKG's most valued features?

Payroll Processing: Streamlined for accurate and efficient transactions.
Business Intelligence Reporting: Offers insightful data analytics to inform decision-making.
Employee and Manager Self-service: Empowers users with access to essential tools and information.
Benefits Administration: Manages employee benefits with ease.
Data Integration: Ensures seamless interaction with other systems, enhancing performance.

What benefits should users consider in reviews?

Improved Employee Satisfaction: Cloud-based updates foster an engaging environment.
Streamlined HR Activities: Integrates with existing systems to enhance operation efficiency.
Ease of Use: Users appreciate its intuitive design and customization options.

UKG is leveraged across multiple industries for its robust functionalities in payroll and HR management, supporting recruitment, onboarding, and workforce dynamics. The platform's integration with time management and learning modules supports comprehensive employee management and compliance across global deployments.

UKG

Sample Customers

St Vincents, The British Library

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon

Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management. Updated: September 2026.

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We monitor all Talent Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.