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NinjaOne vs SentinelOne Singularity Cloud Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Organizations save costs and time with NinjaOne, improving productivity and efficiency with ROI typically in six months.
Sentiment score
6.3
SentinelOne Singularity Cloud Security improves efficiency, reduces costs by 40%, cuts vulnerability management time by 80%, and boosts ROI.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Owner at AvalisNT AG
Time-wise, it is probably saving the service desk a day a week.
Head of Technology Operations at Codi Group
We saved money because we were able to consolidate three different tools into one.
IT Director at a financial services firm with 10,001+ employees
After implementing SentinelOne, it takes about five to seven minutes.
Cloud engineer at a construction company with 5,001-10,000 employees
Our ability to get in and review our vulnerability stance, whether daily, monthly, weekly, or whatever it might be, has drastically improved over our prior provider.
IT Support Specialist at a non-tech company with 201-500 employees
It has saved us more than 50% of our time.
Sr security engineer at Halodoc
 

Customer Service

Sentiment score
7.2
NinjaOne offers effective customer service with some response time issues, achieving high ratings despite limited 24/7 availability.
Sentiment score
7.8
SentinelOne Singularity support is praised for being helpful and proactive, despite occasional slower responses and complexity challenges.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
Cloud Consultant at i-Community AG
The customer support at NinjaOne is excellent, rated ten out of ten.
Owner at AvalisNT AG
Customer support from NinjaOne is excellent.
Assistant Vice President, Tech Solutions at LPL Financials
Having a reliable team ready and willing to assist with any issues is essential.
Director, DevOps at Relay Network
Throughout the migration, they remained available for several hours without complaint, providing assistance at every step.
Mobile Application Developer at a retailer with 1-10 employees
In my experience, I have never encountered a junior person or someone without knowledge coming into support from SentinelOne.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
 

Scalability Issues

Sentiment score
8.2
NinjaOne is scalable and flexible, suitable for various enterprise sizes, praised for adaptability despite cost concerns for smaller setups.
Sentiment score
8.1
SentinelOne Singularity Cloud Security excels in scalability and integration, accommodating diverse workloads across various environments with ease.
I would rate the scalability of NinjaOne as ten out of ten.
CEO AND CTO at DeserveIT
We easily install the agent on new servers and can create scripts to automate agent installation.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne's scalability is brilliant, as we have gone from 2,000 devices to 3,500 devices.
Head of Technology Operations at Codi Group
The SentinelOne Singularity Cloud exhibits high scalability.
Security Analyst at Intersistemi Italia s.p.a.
We've automated in our MDM so any device that we start in our MDM automatically installs SentinelOne.
IT Support Specialist at a non-tech company with 201-500 employees
It is scalable. I would rate it a ten out of ten for scalability.
Sr security engineer at Halodoc
 

Stability Issues

Sentiment score
8.2
NinjaOne is highly stable, with frequent updates and minor issues, resulting in minimal reliability concerns and user satisfaction.
Sentiment score
8.3
SentinelOne Singularity Cloud is highly stable, with minimal downtime and robust security, rivaling competitors despite minor UI glitches.
I would rate the stability a ten out of ten.
Owner at AvalisNT AG
In the two years I have used it, I have never experienced any downtime or reliability issues.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne is extremely stable.
IT Director at a financial services firm with 10,001+ employees
SentinelOne Singularity Cloud is incredibly reliable.
Security Analyst at Intersistemi Italia s.p.a.
The only downtime we had was when switching from V1 to V2 but it was smooth.
Cloud Security Specialist at a insurance company with 10,001+ employees
I would rate it a ten out of ten for stability.
Sr security engineer at Halodoc
 

Room For Improvement

Users desire better software integration, advanced features, improved affordability, and enhanced Linux/macOS support for NinjaOne.
Users seek improved SentinelOne Cloud Security in administration, integration, reporting, customization, real-time protection, cost, and support.
Security and reporting, including business intelligence tools, are adequate.
Cloud Consultant at i-Community AG
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
DevOps Engineer at a tech services company with 201-500 employees
The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.
Assistant Vice President, Tech Solutions at LPL Financials
If notifications are available, then it will be more helpful, easy, and time-saving.
Sr Security Analyst at a computer software company with 201-500 employees
Alerts should be directly tied to compliance standards and have a clear role in the overall compliance process.
Cloud Security & Architecture Specialist at a insurance company with 10,001+ employees
The Infrastructure as Code service available in PingSafe and the services available in AWS cloud security can be merged so that we can get the security data directly from AWS cloud in PingSafe.
Cloud Engineer at a tech services company with 201-500 employees
 

Setup Cost

Enterprise users find NinjaOne competitively priced, offering cost-effective value with bundled tools, though expenses vary by features and scale.
SentinelOne Singularity Cloud Security offers flexible pricing and licensing, being cost-effective for some but expensive for smaller businesses.
The pricing for NinjaOne is appropriate for small companies.
Cloud Consultant at i-Community AG
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
Owner at AvalisNT AG
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
IT Support at Team Trinet
With very little negotiation involved, we just let them know what we could pay and they were willing to meet us at slightly above what we paid with Sophos, which was still very fair for what we were looking at.
IT Support Specialist at a non-tech company with 201-500 employees
If you want to buy just EDR, the price is less. XDR is a little bit more expensive.
IT Security Specialist at Tailor Security Tech
It should not be based on subscription. It should be based on the number of servers that I am scanning.
AVP DevOps and Product Support at a recruiting/HR firm with 1,001-5,000 employees
 

Valuable Features

NinjaOne streamlines IT management with remote monitoring, automation, and security features, ideal for efficient, cost-effective infrastructure management.
SentinelOne Singularity Cloud Security offers real-time AI threat detection, automated remediation, and intuitive interface for enhanced security management.
The software's automation tools have solved critical deployment problems for small businesses.
Cloud Consultant at i-Community AG
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Owner at AvalisNT AG
Every month, every quarter, I see new features, and it is always evolving.
CEO AND CTO at DeserveIT
This tool has been helpful for us. It allows us to search for vulnerabilities and provides evidence directly on the screen.
Cloud Security Specialist at a insurance company with 10,001+ employees
The cloud misconfiguration feature gave us almost zero false positives.
Sr security engineer at Halodoc
PingSafe has sped up the process by 80% to 90%.
Sr Security Analyst at a computer software company with 201-500 employees
 

Categories and Ranking

NinjaOne
Ranking in Vulnerability Management
18th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (8th), Network Monitoring Software (10th), Server Monitoring (3rd), IT Service Management (ITSM) (7th), Remote Access (8th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (6th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th)
SentinelOne Singularity Clo...
Ranking in Vulnerability Management
4th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
124
Ranking in other categories
Cloud and Data Center Security (5th), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Cloud Security Posture Management (CSPM) (3rd), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (1st), AI Observability (3rd)
 

Mindshare comparison

As of May 2026, in the Vulnerability Management category, the mindshare of NinjaOne is 0.9%, up from 0.6% compared to the previous year. The mindshare of SentinelOne Singularity Cloud Security is 2.6%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Cloud Security2.6%
NinjaOne0.9%
Other96.5%
Vulnerability Management
 

Featured Reviews

Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
Sreeraj Mohandas - PeerSpot reviewer
Security Engineer at HashXpert
Consolidated cloud security has reduced manual work and has automated vulnerability remediation
I elaborate on my rating of SentinelOne support by mentioning that there was some time where the troubleshooting took a longer time. In fact, there were many meetings going on. The availability of the document on the internet is on a lesser side because as an engineer, I would want to know about the troubleshooting aspects of this particular tool. When I am facing a customer, I do not prefer to bring the vendor to every call and try to resolve it, as it takes months and months. It would be better to have a training session with the engineer on site to explain and train properly. This is not the case with SentinelOne, so this is the only thing I have a complaint about. I do not have any other room for improvement to suggest within SentinelOne itself. However, I would really want the AI assistant for the threat hunting part to be more accessible. They have it, but they are making it licensed, so it is a bit on the higher end.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
9%
Financial Services Firm
8%
Manufacturing Company
8%
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise23
Large Enterprise59
 

Questions from the Community

What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...
What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best features.
What is your experience regarding pricing and costs for PingSafe?
My experience with the pricing, setup costs, and licensing of SentinelOne Singularity Cloud Security is that the pricing is good; it is not expensive, it is medium.
What needs improvement with PingSafe?
Integration could be improved because not all solutions can be integrated with SentinelOne Singularity Cloud Security or vice versa. I was in a project where the company wanted to integrate Sentine...
 

Also Known As

No data available
PingSafe
 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
Information Not Available
Find out what your peers are saying about NinjaOne vs. SentinelOne Singularity Cloud Security and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.