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NinjaOne vs The NodeZero Platform by Horizon3.ai comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Organizations save costs and time with NinjaOne, improving productivity and efficiency with ROI typically in six months.
Sentiment score
3.6
NodeZero Platform cuts pen testing costs, enhances efficiency, reduces remediation time, and uncovers hidden network issues for revenue opportunities.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Owner at AvalisNT AG
Time-wise, it is probably saving the service desk a day a week.
Head of Technology Operations at Codi Group
We saved money because we were able to consolidate three different tools into one.
IT Director at a financial services firm with 10,001+ employees
A reduction in remediation time has been seen because it is finding things before they happen.
Director of Enterprise Security at a energy/utilities company with 51-200 employees
Being able to find them because there have been no eyes on that particular section so far ever, and fixing those potentially prevented those companies from getting breached.
IT Security Consultant at Systemhaus for you GmbH
So far, I have seen a return on investment with The NodeZero Platform by Horizon3.ai, as we managed to save a lot of time and effort with this because this is an autonomous tool, and our manual effort is significantly reduced because of a product of this type.
Senior Manager | Manager Security Services at RISK ASSOCIATES
 

Customer Service

Sentiment score
7.2
NinjaOne offers effective customer service with some response time issues, achieving high ratings despite limited 24/7 availability.
Sentiment score
7.0
NodeZero Platform's customer service is highly rated for responsiveness and expertise, despite occasional licensing challenges and bandwidth delays.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
Cloud Consultant at i-Community AG
The customer support at NinjaOne is excellent, rated ten out of ten.
Owner at AvalisNT AG
Customer support from NinjaOne is excellent.
Assistant Vice President, Tech Solutions at LPL Financials
Overall, when it comes to The NodeZero Platform's tech support, you can reach them via a chat message on their website, and they respond almost immediately.
Director of IT Security at a manufacturing company with 1,001-5,000 employees
Previously, with time-sensitive engagements, I would worry about resolving issues before deadlines. That concern has diminished as they've become more responsive and require less escalation to engineering.
Principal Consultant at JTI Cybersecurity
The vast majority of times they are able to resolve the exact questions my team has on the first attempt, which is really good for customer or technical support.
Chief Information Officer at a construction company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
8.2
NinjaOne is scalable and flexible, suitable for various enterprise sizes, praised for adaptability despite cost concerns for smaller setups.
Sentiment score
7.2
The NodeZero Platform is scalable, supports Docker, and efficiently handles varied network assets, enhancing performance for diverse environments.
I would rate the scalability of NinjaOne as ten out of ten.
CEO AND CTO at DeserveIT
We easily install the agent on new servers and can create scripts to automate agent installation.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne's scalability is brilliant, as we have gone from 2,000 devices to 3,500 devices.
Head of Technology Operations at Codi Group
We have conducted pen tests in environments with hundreds of thousands of IP addresses without any scalability issues.
CEO at cybovate
We currently scan approximately 1,500-2,000 assets and haven't encountered any scaling or throughput issues.
Information Security Manager at a non-profit with 51-200 employees
The platform offers various insider threats, segmentation tests, phishing tests, and PCI DSS tests.
Head Dig IT Al And Response/ Consultant at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
8.2
NinjaOne is highly stable, with frequent updates and minor issues, resulting in minimal reliability concerns and user satisfaction.
Sentiment score
8.2
NodeZero Platform is stable and reliable, with minor issues easily fixed; excellent for live environments without compromising systems.
I would rate the stability a ten out of ten.
Owner at AvalisNT AG
In the two years I have used it, I have never experienced any downtime or reliability issues.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne is extremely stable.
IT Director at a financial services firm with 10,001+ employees
We have not encountered any issues on the platform regarding accessibility, performance, or stability.
CEO at cybovate
Regarding stability, it has never crashed, and there has not been any lagging from deployment or running.
Director of Enterprise Security at a energy/utilities company with 51-200 employees
I would rate the stability of The NodeZero Platform by Horizon3.ai as a ten.
Senior Manager | Manager Security Services at RISK ASSOCIATES
 

Room For Improvement

Users desire better software integration, advanced features, improved affordability, and enhanced Linux/macOS support for NinjaOne.
NodeZero Platform needs enhancements in vulnerability tools, scalability, reporting, and onboarding for improved user experience and integration.
Security and reporting, including business intelligence tools, are adequate.
Cloud Consultant at i-Community AG
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
DevOps Engineer at a tech services company with 201-500 employees
The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.
Assistant Vice President, Tech Solutions at LPL Financials
This service reveals which credentials and email addresses are available on the deep web, as well as which domains have been set up using typo-squatting techniques.
Information Security Manager at a non-profit with 51-200 employees
The one thing that is very much asked from us as a service provider is DAST testing, so when a company is building a software, they could see their current security status while they are building the application.
Offensive Security Analyst at a tech services company with 201-500 employees
One of the areas where improvement is needed is in the visibility and reporting for large enterprises.
CEO at cybovate
 

Setup Cost

Enterprise users find NinjaOne competitively priced, offering cost-effective value with bundled tools, though expenses vary by features and scale.
Enterprise buyers find NodeZero Platform pricing competitive, cost-efficient, and flexible with IP-based licensing and low setup costs.
The pricing for NinjaOne is appropriate for small companies.
Cloud Consultant at i-Community AG
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
Owner at AvalisNT AG
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
IT Support at Team Trinet
The pricing is much more affordable than traditional penetration tests.
Manager, Information Technology at a performing arts with 11-50 employees
It's a bit cheaper than manual penetration testing because manual testing typically allows you to scan only a few subnets.
Works at a hospitality company with 201-500 employees
Usually, manual penetration test scans take considerable time and money.
Security Engineer at Herjavec Group
 

Valuable Features

NinjaOne streamlines IT management with remote monitoring, automation, and security features, ideal for efficient, cost-effective infrastructure management.
NodeZero Platform offers automated tests, remediation guidance, and autonomous operation for streamlined, cost-effective vulnerability management with comprehensive reporting.
The software's automation tools have solved critical deployment problems for small businesses.
Cloud Consultant at i-Community AG
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Owner at AvalisNT AG
Every month, every quarter, I see new features, and it is always evolving.
CEO AND CTO at DeserveIT
When a new vulnerability, such as a zero-day exploit, is identified, they review your previous scans to determine if you might be vulnerable to it, and they proactively notify you.
Director of IT Security at a manufacturing company with 1,001-5,000 employees
The detailed reports not only list the vulnerabilities that matter, but they also include direct links to patches.
Information Security Manager at a non-profit with 51-200 employees
The NodeZero Platform's real attack capabilities help in identifying vulnerabilities on our on-prem systems because it provides actual vulnerabilities by attacking our systems.
Chief Information Security Officer at a construction company with 1,001-5,000 employees
 

Categories and Ranking

NinjaOne
Ranking in Vulnerability Management
18th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (8th), Network Monitoring Software (10th), Server Monitoring (3rd), IT Service Management (ITSM) (7th), Remote Access (8th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (6th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th)
The NodeZero Platform by Ho...
Ranking in Vulnerability Management
9th
Average Rating
8.8
Reviews Sentiment
6.1
Number of Reviews
23
Ranking in other categories
Advanced Threat Protection (ATP) (11th), Penetration Testing Services (1st), Breach and Attack Simulation (BAS) (1st), Risk-Based Vulnerability Management (2nd)
 

Mindshare comparison

As of May 2026, in the Vulnerability Management category, the mindshare of NinjaOne is 0.9%, up from 0.6% compared to the previous year. The mindshare of The NodeZero Platform by Horizon3.ai is 1.5%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
The NodeZero Platform by Horizon3.ai1.5%
NinjaOne0.9%
Other97.6%
Vulnerability Management
 

Featured Reviews

Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
Brent Hamlin - PeerSpot reviewer
Infrastructure Manager at a construction company with 501-1,000 employees
Continuous threat scanning has improved remediation time and strengthened executive reporting
The best features that The NodeZero Platform by Horizon3.ai offers include the automated scans, which are great to use; you set it, scope it, and let it go, which works really well. The executive reporting feature is impactful for me as a manager, providing a strong foundation to give quarterly and yearly reports to our executives and board to see the state of our infrastructure from a security standpoint. The level of detail and clarity in the executive reports from The NodeZero Platform by Horizon3.ai absolutely helps me communicate effectively with leadership. They are detailed enough for me to extract the necessary information tailored for the executives and to provide a broader perspective on our mitigation efforts or accepted risk stance and where additional controls exist. The NodeZero Platform by Horizon3.ai has positively impacted my organization by giving us a better continuous picture of our security posture, what's exploitable, and what can be used against the organization. It allows us to run scans whenever needed, unlike a single third-party system that only provides a snapshot in time; our processes must be ongoing as the security landscape is dynamic. NodeZero's endpoint security effectiveness feature impacts my understanding of potential security threats by providing a clear picture of both the external and internal landscapes within my organization, enabling me to prioritize and adjust as needed for vulnerabilities such as WordPress plugin issues or user enumerations and software code version assessments. I have built The NodeZero Platform by Horizon3.ai into our weekly and monthly workflows for security CI/CD, and we scan our externally accessible assets every week to address anything quickly if it comes up. That includes our firewalls, websites, and anything that is an external web server, which we scan weekly, while the monthly scans are for internal systems that feed our security CI/CD pipeline, enabling us to action across and prioritize any vulnerabilities caught by The NodeZero Platform by Horizon3.ai.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
9%
Financial Services Firm
8%
Manufacturing Company
8%
Comms Service Provider
9%
Manufacturing Company
8%
Government
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...
What needs improvement with Horizon3.ai?
The NodeZero Platform by Horizon3.ai could be improved by reducing the elapsed time from identifying a zero-day vulnerability from their QA environment to their production environment.
What is your primary use case for Horizon3.ai?
My main use case for The NodeZero Platform by Horizon3.ai includes pen testing and vulnerability management. I use The NodeZero Platform by Horizon3.ai to run weekly external and internal scans to ...
What advice do you have for others considering Horizon3.ai?
My advice to others looking into using The NodeZero Platform by Horizon3.ai is to do yourself a favor and see what the product will find. The platform's real attack capabilities have helped in iden...
 

Also Known As

No data available
Horizon3.ai
 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
Government agencies, Defense Industrial Base organizations, and enterprises in regulated industries such as finance, healthcare, manufacturing, and criticalinfrastructure rely on NodeZero to meet rigorous security and compliance requirements with continuous, scheduled, and on-demand testing.
Find out what your peers are saying about NinjaOne vs. The NodeZero Platform by Horizon3.ai and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.