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Office 365 vs ShareFile comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Office 365
Ranking in Content Collaboration Platforms
2nd
Average Rating
8.6
Number of Reviews
129
Ranking in other categories
No ranking in other categories
ShareFile
Ranking in Content Collaboration Platforms
6th
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (4th), Cloud Data Exchange Services (3rd)
 

Featured Reviews

Gary Cook - PeerSpot reviewer
Access to advanced features boosts productivity despite pricing concerns in developing regions
I need to do maintenance for Office 365 very seldom, once a year. In the maintenance process for Office 365, we have about 12 people involved. For the maintenance side of Office 365, only one person is involved. Looking at Office 365's pricing, I would give it a 4 on a scale from 1 to 10. My overall rating for Office 365 is an 8 out of 10, but for the product itself, I would give it a 10. I would definitely recommend Office 365 to other businesses, probably a 9 out of 10 for recommendation. This is only because of its price and the fact that they do not take into account developing countries such as South Africa, where they should give us more favorable prices or local prices. We do not have a partnership with Microsoft, which is a sore point for us. We have reached out to Microsoft South Africa, and they are very hard to contact and largely uncooperative. We are a B-Level 2 and a B-Level 1, which are local affirmative action ratings that companies get. Level 1 is the highest, and Level 8 is the lowest. We hold amongst the highest BEE ratings, but we have not found Microsoft South Africa to be forthcoming or very open. We should have a partnership with them, and we run Power BI as we are a Power BI shop now. I strongly would want to see a box within Office 365 for our team to have ChatGPT through OpenAI as well. We use Excel as a data source for many tasks and find that it integrates really well with Python. We write a lot of Python code and use Excel as a data sheet many times, and we operate through SQL and other zero elements as well. From an Office 365 viewpoint, we find that with Copilot and Python and Excel's provision for Python, it is very useful.
David Donaldson - PeerSpot reviewer
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the integration between net and mobile devices."
"Cloud-based management is valuable and software deployment is positive."
"The most valuable feature is Microsoft Exchange."
"The integration with other applications is pretty good."
"If you have a global solution, you can go from one product to the other very easily. And then you can share data between all the different tools of Office which is good because participation and sharing is very good. That's the most important aspect of Office 365."
"The way the ERP presents information for the user is very good."
"The most valuable features of Office 365 are Word, PowerPoint, Excel, and Teams. Teams helped us to collaborate more through its call and document sharing features."
"Reliable without any glitches."
"It's user-friendly for end users."
"Citrix has a very good file auditing features and security features."
"Easy to manage and fully secure."
"This provides us with a secure way of sending tax returns without having to use passwords."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"The solution is scalable."
 

Cons

"The feature to convert PDF file to a Word document needs improvement as well as the feature to save the file automatically when typing, without using the save command."
"It could be more user-friendly for inexperienced people."
"I rate the support of Office 365 a four out of five."
"Performance-wise, Office 365 needs a lot of bandwidth. The problem is, the solution requires very high bandwidth and internet usage. Meaning, the desktop application consumes a lot of internet data. Sometimes, when the connection is slow, it won't work and it won't load. This is an area for improvement for Office 365."
"Microsoft Word is a little bit left behind regarding the tools it has."
"Sometimes the synchronization between the desktop and online is a little bit slow."
"I'd like to see them add more features in the future in order to continue to advance the product."
"The integration with mobile services is not so good. It's coming, but they could improve a lot."
"My only issue with this solution is the cost, which should be improved."
"Everything they have should be integrated into one item."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"They should integrate the solution with more email services."
"The user interface is not very intuitive."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"There are sometimes scalability issues after updates."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
 

Pricing and Cost Advice

"Good reporting and good value subscriptions for international calls."
"Licensing, billing, and accounting are available from the management interface."
"​The pricing/licensing is easy to manage."
"Licensing fees are paid on a monthly basis, or we prepay them."
"I think that we pay $9.99 USD per user, monthly."
"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."
"The pricing is good for all the features that we receive, e.g., Skype for Business."
"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
"Citrix has a very good file auditing features and security features."
"You have to work hard in order to get the suitable licenses."
"I give the cost of the solution a five out of five."
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Top Industries

By visitors reading reviews
Educational Organization
75%
Computer Software Company
5%
Financial Services Firm
3%
Government
2%
Computer Software Company
13%
Financial Services Firm
10%
Legal Firm
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Office 365?
I am not aware of the cost at work, but the cost for personal use has increased significantly and feels expensive.
What needs improvement with Office 365?
Moving from the original Outlook to Outlook 365 was problematic because I couldn't transfer a lot of my previous emails. This is an area where improvement is needed to make the transition smoother....
What is your primary use case for Office 365?
I use Office 365 ( /products/office-365-reviews ) strictly for sales. As a small office, we utilize products like Outlook and Word.
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Comparisons

 

Also Known As

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

Me & the Bees Lemonade
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Office 365 vs. ShareFile and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.