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Office 365 vs ShareFile comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Office 365
Ranking in Content Collaboration Platforms
9th
Average Rating
8.4
Number of Reviews
54
Ranking in other categories
No ranking in other categories
ShareFile
Ranking in Content Collaboration Platforms
7th
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (6th), Cloud Data Exchange Services (3rd)
 

Featured Reviews

Minos Pitsillides - PeerSpot reviewer
Excellent technical support, easy to install, but the price, while affordable, could be improved
Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.
David Donaldson - PeerSpot reviewer
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are all sorts of really good tools for use on the information security side that allow us to make sure that our people are doing business and doing business right."
"​Great impact on project management and team collaboration."
"There are no more server and hardware operational costs and downtime, updates, etc. for all the workloads available. Newer features and updates are available immediately. Can be managed from a single web interface. Cloud-based, so same experience for all users, regardless of location."
"The most valuable feature of this solution is the integration."
"OneNote is the feature I use the most. We also frequently use the Power Apps features."
"If you have a global solution, you can go from one product to the other very easily. And then you can share data between all the different tools of Office which is good because participation and sharing is very good. That's the most important aspect of Office 365."
"Most of the work that seems not to work offline works perfectly with Microsoft Office 2013, like converting a Word document to a PDF file."
"The functionality that is most valuable is the solution's ability to detect patient data in email attachments. Whenever a user sends out an email with patient data embedded in an attachment, it triggers an alert. The tool can detect a social security number and various other forms of patient identity. Emails are then automatically generated and sent."
"It's user-friendly for end users."
"Easy to manage and fully secure."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"Citrix has a very good file auditing features and security features."
"This provides us with a secure way of sending tax returns without having to use passwords."
"The solution is scalable."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
 

Cons

"It seems like every other week when we log into the administrative portals, it doesn't matter which one, it could be the active directory portal, it could be the exchange admin center or SharePoint admin center, it seems like Microsoft is consistently updating with new versions of the admin centers, which can be frustrating."
"Integration with other platforms can be improved."
"Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution."
"It needs improvements around its compatibility with non-Microsoft products."
"I would like to see the macro functionality in Excel made simpler."
"We have had some connectivity issues."
"Microsoft Word is a little bit left behind regarding the tools it has."
"Microsoft Defender for Office 365 could use some customization, but this area for improvement is trivial."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"The user interface is not very intuitive."
"My only issue with this solution is the cost, which should be improved."
"There are sometimes scalability issues after updates."
"Everything they have should be integrated into one item."
"They should integrate the solution with more email services."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
 

Pricing and Cost Advice

"The pricing is good for all the features that we receive, e.g., Skype for Business."
"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
"Good reporting and good value subscriptions for international calls."
"I think that we pay $9.99 USD per user, monthly."
"We have a license to use this solution. We have an E3 license which covers many different solutions."
"Licensing fees are paid on a monthly basis, or we prepay them."
"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."
"Citrix has a very good file auditing features and security features."
"You have to work hard in order to get the suitable licenses."
"I give the cost of the solution a five out of five."
"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
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Top Industries

By visitors reading reviews
Educational Organization
82%
Computer Software Company
3%
Financial Services Firm
2%
Government
2%
Computer Software Company
13%
Legal Firm
10%
Financial Services Firm
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the differences between SnapComms and Office 365?
Here are the key differences between SnapComms and Office 365: SnapComms is specifically designed for employee communications, while Office 365 is a suite of productivity tools for bus...
What needs improvement with Citrix ShareFile?
They should integrate the solution with more email services. That would be very helpful.
What is your primary use case for Citrix ShareFile?
We use the solution primarily for sending and receiving encrypted files. It helps us share large files as well.
 

Comparisons

 

Also Known As

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

Me & the Bees Lemonade
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Office 365 vs. ShareFile and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.