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OpenText Data Protector vs Synology DSM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Data Protector
Ranking in Backup and Recovery
52nd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
No ranking in other categories
Synology DSM
Ranking in Backup and Recovery
51st
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of OpenText Data Protector is 1.0%, up from 0.8% compared to the previous year. The mindshare of Synology DSM is 1.3%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Synology DSM1.3%
OpenText Data Protector1.0%
Other97.7%
Backup and Recovery
 

Featured Reviews

Ahmad-Hassan - PeerSpot reviewer
Project Manager And Technical Consultant at EEMC
Provides effective backup for physical servers and needs improvements for cloud compatibility
We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…
Michael Adejoh - PeerSpot reviewer
Solutions Manager at Excel Connect Ventures
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution allows us to be able to backup and exchange directly, to backup Microsoft exchange."
"It is our enterprise backup solution centralizing all backup needs."
"We are able to slowly, but surely, consolidate all the backup infrastructure requirements with one product."
"The granularity of brick-level restore functionality is very valuable."
"What I like the most about this solution is that I can change and access the Oracle backup file."
"The initial setup is straightforward if you understand Data Protector."
"It's a good product that's pretty easy to use."
"The integration of the tool benefits our organization, and the support is unified from one company for all data, storage, and backup processes."
"The most valuable features of Synology DSM are its security and connectivity."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"Synology DSM is very easy to work and operate."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"The most valuable aspect is its ability to handle multiple disks."
"The product performs well. It is easy to use and implement."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
 

Cons

"We are switching to Veeam because Data Protector is lacking good virtualization features and because the cost is very high."
"The downside of the flexibility on offer is if you over-configure it, it may fail to function as some configurations may not match."
"We have so many specific technological cracks in Micro Focus, but we are not getting the features, facilities, or coordination between the global delivery centers and the R&D team that we need to express our ideas."
"It would be ideal if they could improve their level of support."
"It took a long time to resolve some of the implementation issues."
"Data Protector isn't stable."
"The operation is not so friendly for new users. The GUI could also use improvement."
"When you unplug a laptop with the GUI version from the network, the restoration status will be terminated and will not update even if you try to connect it back."
"The product's only shortcoming is pricing, as it is an expensive solution."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"The only bothersome aspect is that the device is aging."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"Synology DSM's user interface is not quite intuitive."
"Users may lose their data if they don't configure the solution properly."
 

Pricing and Cost Advice

"We have many competitors who are pricing better, and we believe that our pricing is higher."
"There is a perpetual license involved in addition to support which needs to be renewed annually."
"The solution requires paying for a license."
"It is more affordable compared to other vendors."
"The pricing is neither too expensive nor very cheap."
"Data Protector's pricing is very competitive and we have no issues in this regard. I would give it an eight out of ten in terms of pricing."
"The pricing is around $3,000 to $5,000. The charge additionally for support and to scale."
"They have two types of licensing, one is for storage capacity and the other is client licensing. The capacity licensing here is a bit expensive."
"Synology DSM is a free tool."
"The pricing varies widely, catering to a broad range of needs."
"The solution’s pricing is neither cheap nor expensive."
"Synology DSM is a cheap solution."
"It is quite an affordable solution."
"The price of the solution is very good."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Outsourcing Company
14%
Construction Company
10%
Comms Service Provider
7%
Manufacturing Company
10%
Comms Service Provider
9%
Computer Software Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise22
Large Enterprise61
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
What is your primary use case for Micro Focus Data Protector?
We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.
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Also Known As

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
Synology DiskStation Manager (DSM)
 

Overview

 

Sample Customers

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Information Not Available
Find out what your peers are saying about OpenText Data Protector vs. Synology DSM and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.