OpenText Data Protector vs Synology DSM comparison

OpenText and Synology are both solutions in the Backup and Recovery category. OpenText is ranked #22 with an average rating of 9.0, while Synology is ranked #52. OpenText holds a 1.0% mindshare in BRS, compared to Synology’s 1.4% mindshare. Additionally, 80% of OpenText users are willing to recommend the solution, compared to 100% of Synology users who would recommend it.

OpenText Data Protector

Read 102 OpenText Data Protector reviews

3,326 Views
3,060 Comparison Views

80% willing to recommend

Synology DSM

Read 10 Synology DSM reviews

3,050 Views
3,020 Comparison Views

100% willing to recommend

OpenText Data Protector

Synology DSM

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

OpenText Data Protector and Synology DSM are data protection solutions. Synology DSM appears superior due to advanced features and positive user reviews.

Features: OpenText Data Protector offers comprehensive backup and recovery solutions, robust data protection capabilities, and integration options. Synology DSM is known for easy-to-use management tools, extensive application support, and efficient storage solutions.

Room for Improvement: OpenText Data Protector needs faster updates, better support for newer technologies, and more frequent updates. Synology DSM requires enhanced scalability, improved third-party application integration, and expanded scalability options.

Ease of Deployment and Customer Service: OpenText Data Protector's deployment is complex, requiring considerable technical expertise. Synology DSM's deployment is simpler with step-by-step guidance provided. Customer service for OpenText Data Protector receives mixed reviews, while Synology DSM provides prompt and effective support.

Pricing and ROI: OpenText Data Protector is often commended for its lower setup costs, making it attractive for budget-conscious buyers. Synology DSM, though perceived as more expensive initially, is worth the investment due to its comprehensive feature set and long-term value.

To learn more, read our detailed OpenText Data Protector vs. Synology DSM Report (Updated: March 2026).

Buyer's Guide

OpenText Data Protector vs. Synology DSM

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Data Protector

Ranking in Backup and Recovery

22nd

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

102

Ranking in other categories

No ranking in other categories

Synology DSM

Ranking in Backup and Recovery

52nd

Average Rating

9.0

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of OpenText Data Protector is 1.0%, up from 0.6% compared to the previous year. The mindshare of Synology DSM is 1.4%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
OpenText Data Protector	1.0%
Synology DSM	1.4%
Other	97.6%

Backup and Recovery

Featured Reviews

Ahmad-Hassan

Project Manager And Technical Consultant at EEMC

Provides effective backup for physical servers and needs improvements for cloud compatibility

We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…

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Michael Adejoh

Solutions Manager at Excel Connect Ventures

Reliable and cost-effective

One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The normal file system backup is easy to manage, and our success rate is quite high."

"What we find most valuable in Micro Focus Data Protector is that it provides Japanese data protection, for example, it protects information such as the full Japanese name, address, etc."

"It's very easy to use."

"Our complete Data Centre HP Data Protector deployment was AU$46,000."

"It works excellently only with Oracle."

"It is a traditional backup model. If you talk about file server and the official Windows database, it's a stable product."

"The initial setup is very easy."

"Data Protector is very good at automation. From the time of the backup, verification, and copy to tape, it is very good. I don't need to touch it, it will do it by itself."

More OpenText Data Protector pros

"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."

"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."

"The most valuable aspect is its ability to handle multiple disks."

"The most valuable features of Synology DSM are its security and connectivity."

"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."

"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."

"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."

"Synology DSM is very easy to work and operate."

More Synology DSM pros

Cons

"In SAP restoration, we faced issues with changing the SIDs and changing the path for every backup object. It is quite a lengthy process to do that."

"The biggest area of improvement for Data Protector would be the proper functioning and ease of configuration of clients behind firewalls and other security mechanisms."

"I think the GUI needs a vast overhaul."

"It would be ideal if they could improve their level of support."

"The interface has been the same for many years and needs to be updated"

"OpenText Data Protector is more difficult to use and configure than OpenText VIM. The user-friendliness of OpenText Data Protector has to be increased, and the complexity of the tool needs to be reduced."

"The online backups of Office 365 have room for improvement. This is now available for the Exchange Online part of Office 365, but we're still waiting for SharePoint Online, Teams, etc. We know that it's coming, but it takes time."

"While technically it's a good product, the technical support is an area that could use a lot of improvement."

More OpenText Data Protector cons

"The platform could be much more cost-effective and flexible for integrating third-party products."

"The only bothersome aspect is that the device is aging."

"Users may lose their data if they don't configure the solution properly."

"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."

"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."

"Synology DSM's user interface is not quite intuitive."

"The product's only shortcoming is pricing, as it is an expensive solution."

"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."

More Synology DSM cons

Pricing and Cost Advice

"The licensing cost was not annual. We didn't pay any license. We paid when we deployed and we didn't pay for anything after that. There were no additional fees after the initial payment."

"The product is cheaper than Commvault."

"They have two types of licensing, one is for storage capacity and the other is client licensing. The capacity licensing here is a bit expensive."

"The pricing is neither too expensive nor very cheap."

"The licensing structure provides cost savings to business."

"We have many competitors who are pricing better, and we believe that our pricing is higher."

"The pricing is around $3,000 to $5,000. The charge additionally for support and to scale."

"It is more affordable compared to other vendors."

More OpenText Data Protector pricing and cost advice

"The solution’s pricing is neither cheap nor expensive."

"Synology DSM is a free tool."

"It is quite an affordable solution."

"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."

"Synology DSM is a cheap solution."

"The price of the solution is very good."

"The pricing varies widely, catering to a broad range of needs."

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Top Industries

By visitors reading reviews

Marketing Services Firm

13%

Performing Arts

Manufacturing Company

Comms Service Provider

Computer Software Company

13%

Manufacturing Company

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	28
Midsize Enterprise	22
Large Enterprise	61

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	4
Large Enterprise	1

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Data Protector?

The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.

See all answers

What needs improvement with Micro Focus Data Protector?

OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...

See all answers

What is your primary use case for Micro Focus Data Protector?

We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.

See all answers

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Comparisons

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Compared 10% of the time

Commvault Cloud vs OpenText Data Protector

Compared 5% of the time

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Compared 4% of the time

Dell Data Protection Advisor vs OpenText Data Protector

Compared 3% of the time

Veritas NetBackup vs OpenText Data Protector

Compared 3% of the time

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Compared 6% of the time

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Compared 4% of the time

NetApp SnapCenter vs Synology DSM

Compared 4% of the time

NAKIVO Backup & Replication vs Synology DSM

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Product Reports

Buyer's Guide

OpenText Data Protector

March 2026

Download OpenText Data Protector product report

Buyer's Guide

Synology DSM

February 2026

Download Synology DSM product report

Also Known As

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector

Synology DiskStation Manager (DSM)

Overview

OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.

OpenText

Synology DSM (DiskStation Manager) is a comprehensive software platform designed for Synology NAS (Network Attached Storage) devices. It serves as the operating system for these devices, providing a wide range of features and functionalities.

The primary use case of Synology DSM is to centralize and manage data storage for organizations. It allows businesses to store, access, and share files securely across multiple devices and platforms. With its intuitive user interface, DSM simplifies the management of data, making it easy to create shared folders, set access permissions, and monitor storage usage.

One of the most valuable functionalities of Synology DSM is its robust data protection capabilities. It offers various RAID configurations, including SHR (Synology Hybrid RAID), which ensures data redundancy and safeguards against drive failures. DSM also supports advanced backup and disaster recovery solutions, such as Snapshot Replication and Hyper Backup, enabling organizations to protect their critical data effectively.

Furthermore, Synology DSM provides a wide range of productivity and collaboration tools. It offers applications like Synology Drive, which allows seamless file synchronization across devices, and Synology Office, a web-based suite for document editing and collaboration. DSM also supports various third-party applications, including popular cloud services like Dropbox and Google Drive, enabling organizations to integrate their existing workflows seamlessly.

Synology

Sample Customers

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company

Information Not Available

Buyer's Guide

OpenText Data Protector vs. Synology DSM

March 2026

Free Report: OpenText Data Protector vs. Synology DSM

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