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OpenText Data Protector vs Synology DSM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Data Protector
Ranking in Backup and Recovery
23rd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
No ranking in other categories
Synology DSM
Ranking in Backup and Recovery
52nd
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of OpenText Data Protector is 1.0%, up from 0.7% compared to the previous year. The mindshare of Synology DSM is 1.3%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
OpenText Data Protector1.0%
Synology DSM1.3%
Other97.7%
Backup and Recovery
 

Featured Reviews

Ahmad-Hassan - PeerSpot reviewer
Project Manager And Technical Consultant at EEMC
Provides effective backup for physical servers and needs improvements for cloud compatibility
We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…
Michael Adejoh - PeerSpot reviewer
Solutions Manager at Excel Connect Ventures
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like the most about this solution is that I can change and access the Oracle backup file."
"For our data there is no price."
"It is fast, reliable, and its licensing policy is great."
"If others have a similar environment like we do, then I would suggest this solution for them."
"The ability to run multiple jobs to multiple devices and systems is the best part of this system."
"The solution is easy to use."
"It works excellently only with Oracle."
"Data Protector is quite simple and easy to deploy. The deployment is always the same. It's on a server, and the agents are deployed to the machines in a straightforward way. We have two engineers who deploy and manage all our backup solutions."
"The most valuable aspect is its ability to handle multiple disks."
"The product performs well. It is easy to use and implement."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"The most valuable features of Synology DSM are its security and connectivity."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"Synology DSM is very easy to work and operate."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
 

Cons

"We have so many specific technological cracks in Micro Focus, but we are not getting the features, facilities, or coordination between the global delivery centers and the R&D team that we need to express our ideas."
"Currently, I can only give negative feedback because my experience in its current state is not up to the mark."
"We have become frequent customers of the Data Protector technical support team because Data Protector does fairly regularly break."
"Other tools seem to be easier to use."
"Micro Focus are improving Data Protector with every new version and since we began undergoing training with the latest version we have not faced any real challenges yet. However, their support does need to be improved, in my opinion. In certain critical cases that we've had, they did not provide a satisfactory level of support."
"The initial setup was complex in terms of IT, the business, and our technical support."
"Until last year it was very good, but in 2015 we felt a drop in service because some technical resources disappeared."
"We didn't know exactly where this solution would go a few years ago. It was in a storage department and then later in a software department."
"The product's only shortcoming is pricing, as it is an expensive solution."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"Synology DSM's user interface is not quite intuitive."
"The only bothersome aspect is that the device is aging."
"Users may lose their data if they don't configure the solution properly."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"The platform could be much more cost-effective and flexible for integrating third-party products."
 

Pricing and Cost Advice

"We have many competitors who are pricing better, and we believe that our pricing is higher."
"Our licensing is on a capacity basis."
"The solution requires paying for a license."
"The pricing is around $3,000 to $5,000. The charge additionally for support and to scale."
"The pricing is neither too expensive nor very cheap."
"Pricing/licensing is Data Protector's single best offering. In its most basic environment, the only license required is for whatever target device is required."
"They have two types of licensing, one is for storage capacity and the other is client licensing. The capacity licensing here is a bit expensive."
"The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices."
"The solution’s pricing is neither cheap nor expensive."
"The price of the solution is very good."
"Synology DSM is a free tool."
"It is quite an affordable solution."
"The pricing varies widely, catering to a broad range of needs."
"Synology DSM is a cheap solution."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Construction Company
11%
Outsourcing Company
11%
Marketing Services Firm
7%
Manufacturing Company
9%
Comms Service Provider
8%
Computer Software Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise22
Large Enterprise61
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
What is your primary use case for Micro Focus Data Protector?
We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.
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Also Known As

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
Synology DiskStation Manager (DSM)
 

Overview

 

Sample Customers

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Information Not Available
Find out what your peers are saying about OpenText Data Protector vs. Synology DSM and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.