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OpenText Functional Testing Lab for Mobile and Web vs ZAPTEST comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Functional Testing...
Ranking in Functional Testing Tools
18th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
Mobile App Testing Tools (4th)
ZAPTEST
Ranking in Functional Testing Tools
31st
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
7
Ranking in other categories
Test Automation Tools (25th)
 

Mindshare comparison

As of November 2026, in the Functional Testing Tools category, the mindshare of OpenText Functional Testing Lab for Mobile and Web is 2.0%, up from 1.2% compared to the previous year. The mindshare of ZAPTEST is 1.5%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Functional Testing Lab for Mobile and Web2.0%
ZAPTEST1.5%
Other96.5%
Functional Testing Tools
 

Featured Reviews

reviewer2356440 - PeerSpot reviewer
Senior Director at a tech vendor with 10,001+ employees
Experienced ease in automation with strong support while seeking improvements in low-code options
OpenText Functional Testing Lab for Mobile and Web offers flexibility of deployment, from on-premises to UFT One which is on the cloud. They provide capability for immediate deployment, and assets can be migrated easily. They include enablers specifically for quick migration of test assets. While I have not personally been involved in these migrations, I have observed some clients using it directly while others make a complete shift from OpenText to Tricentis platforms. There have not been many clients moving from OpenText platforms from on-premises to cloud because most shifts have been toward different product categories such as Tricentis altogether.
it_user362916 - PeerSpot reviewer
System engineer at a tech services company with 10,001+ employees
We can write our codes just after the functional docs are prepared, and we can straight away start testing the application in the system testing phase itself.
* Using this tool, we can automate test cases even before the deployment of an application. This can be done by scanning objects from UI mock-ups or screenshots. * One script multi-run technology reduces scripting effort and budget by which you can run one unique script to test multiple platforms. * We can write one code and run it in multiple browsers (Chrome, IE, Firefox anything) and operating systems (Android, Windows, anything). * PDF validation, average colour validation, etc. are better and stable. * We can literally automate anything (not necessarily web applications) using ZAPTEST as it works exactly as a human eye and doesn't dig into application codes. * Partial OCR and block recognization are game changers. * JIRA and ALM integration

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is easy to use."
"There are numerous valuable features such as automation, the ones that facilitate importing and synchronization capabilities between our platform, Jira, and Azure DevOps."
"This helped my prior organization immensely due to the ability to remotely manipulate devices, even by offshore vendors."
"We evaluated other mobile testing solutions and found this to be superior to all of them."
"The fact that it allows users to test on real mobile devices instead of emulators is something that projects have told us is beyond compare."
"The pricing is great."
"The ideas and possibilities that this tool has are incredibly useful."
"ROI is definitely present with OpenText Functional Testing Lab for Mobile and Web; these are very capable tools, and there is no reason ROI should be a challenge."
"Customer Service: This is where they truly shine! If we suggest a feature, a new version appears in days with that feature fully realized and working."
"Customer service has been ZAPTEST's forte; very prompt and helpful."
"Our ROI is 100%."
"On average, I get two cycles per week and that only requires the attention of two people; it saves us a lot of time and gets us to production quicker."
"The biggest thing this product has done for us is allow us to automate a feature that other commercial and open source tools couldn't do for us."
"Customer service is excellent."
"Using ZAPTEST, we can write our codes just after the functional docs are prepared, and we can straight away start testing the application in the system testing phase itself."
 

Cons

"Because of connection errors, we've haven't yet been able to set it up properly at my company."
"The documentation and user interface both need improvement."
"I would like to see more integration with automation tools."
"We like to host the tools centrally. We would need them to be multi-tenants, so different projects could log on and have their own set of devices and their own set of apps, and they wouldn't see data from other projects that are using it."
"However, it is still a young product that is improving leaps and bounds each release."
"It's complex, and you need more skills than in most implementations."
"Deployment was an issue. Each time we set it up and deployed, it failed and we had to relaunch it again."
"We need to scale devices easily. Some customers would like to loop in AWS or other cloud providers to check if their devices have the cloud factor. OpenText UFT Digital Lab needs to improve it."
"A few objects on the .NET platform are not getting identified precisely among similar objects."
"We have used multiple data files types as inputs to our existing automation and this product is currently only supporting CSV."
"The save function should be fixed so that I no longer have to add a space to a step and then follow it with a backspace to reenable the save icon."
"We cannot have more than one Object Repository for one test."
"The documentation is not keeping up with the rapid development, and updates are very fast."
"I would say the test results features could be made more advanced with options like pie charts, graphs, etc. To be able to visualize the data would be helpful to us."
 

Pricing and Cost Advice

"OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."
"The product could be more affordable."
"While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Construction Company
11%
Financial Services Firm
10%
Comms Service Provider
7%
Manufacturing Company
18%
Construction Company
13%
Comms Service Provider
11%
Healthcare Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise13
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

What needs improvement with Micro Focus UFT Mobile?
Digital Lab is a pretty solid product with areas that could be continuously improved on.
What is your primary use case for Micro Focus UFT Mobile?
I deal with OpenText Analysis Database and Core Performance Engineering, which are categories of software rather than individual pieces. We focus on the ADM area, which includes ALM, UFT One, UFT D...
What advice do you have for others considering Micro Focus UFT Mobile?
I do have experience with OpenText products and OpenText ALM. I have been using ALM Quality Center, which has had a few names for it over time, but it is the old Quality Center that was then rename...
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Also Known As

Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center
No data available
 

Overview

 

Sample Customers

Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB
AT&T, Ally Financial, Inc. Standard & Poors, Comcast, Boeing Employee Credit Union, Nordstroms, Bank of New Zealand, Aviva France, Delta Airlines, First National Bank of South Africa, Leukemia & Lymphoma Society, American Well, SuperValu, 24 Hour Fitness, Inc., Lexis Nexis, Cspire Wireless, GE Intelligent Systems, Accenture, Shelter Mutual Insurance, Agco
Find out what your peers are saying about OpenText Functional Testing Lab for Mobile and Web vs. ZAPTEST and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.