Prisma SD-WAN vs Zscaler Zero Trust Exchange Platform comparison

Palo Alto Networks and Zscaler are both solutions in the Secure Access Service Edge (SASE) category. Palo Alto Networks is ranked #9 with an average rating of 8.4, while Zscaler is ranked #4 with an average rating of 8.5. Palo Alto Networks holds a 2.7% mindshare in SASE, compared to Zscaler’s 9.7% mindshare. Additionally, 95% of Palo Alto Networks users are willing to recommend the solution, compared to 98% of Zscaler users who would recommend it.

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Executive SummaryUpdated on Feb 8, 2026

Prisma SD-WAN and Zscaler compete in the network security market. Prisma SD-WAN appears to have the upper hand due to its advanced features and network management capabilities.

Features: Prisma SD-WAN offers advanced features such as VPN tunnels with fast failover, dynamic routing, and zero-touch provisioning, enhancing its application visibility and management capabilities. Zscaler Zero Trust Exchange Platform is known for its Internet Access, Private Access, and CASB solutions, providing seamless security for cloud services with policy-based access management.

Room for Improvement: Prisma SD-WAN users have reported issues with support documentation, inflexible integration with zone-based firewalls, and high costs, which could be improved. Zscaler users indicate a need for better scalability, competitive pricing, and more responsive support.

Ease of Deployment and Customer Service: Prisma SD-WAN offers flexible deployment across hybrid and public clouds but suffers from support delays and gaps in knowledge. Zscaler is easier to deploy on public clouds and receives positive feedback for customer service, though there's room for enhancing support efficiency.

Pricing and ROI: Prisma SD-WAN is more expensive with its advanced features justifying higher costs and strong ROI in network management. Zscaler, while costly, offers integrated security functions and a cost-effective per-user model for large-scale implementations, suggesting value for money compared to competitors.

To learn more, read our detailed Prisma SD-WAN vs. Zscaler Zero Trust Exchange Platform Report (Updated: December 2025).

Buyer's Guide

Prisma SD-WAN vs. Zscaler Zero Trust Exchange Platform

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of February 2026, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 2.2%, up from 1.5% compared to the previous year. The mindshare of Prisma SD-WAN is 2.7%, up from 2.6% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 9.7%, down from 12.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Access Service Edge (SASE) Market Share Distribution
Product	Market Share (%)
Zscaler Zero Trust Exchange Platform	9.7%
iboss	2.2%
Prisma SD-WAN	2.7%
Other	85.4%

Secure Access Service Edge (SASE)

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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reviewer2706744

Cybersecurity Analyst at a government with 201-500 employees

Navigating documentation challenges leads to reduced incidents with strong setup

The areas that need improvement include documentation/customer support and cross-communication between the support teams. The documentation tends to be outdated, often directing us to resources that are no longer accurate or available, and this is one of the reasons we are potentially looking at alternatives. In terms of the Prisma SD-WAN security integrations, we have seen some benefits, but part of our difficulty is trying to get all of that information on what it does and set up properly. Because we've had issues in the past with getting devices set up properly, scalability is a significant concern for us due to the poor documentation that limits our ability to understand and utilize their system effectively.

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Zaheer_Khan

Cybersecurity Senior Program Manager at Dayforce

Secure access has improved remote work and has reduced vulnerabilities across our workforce

Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time. Some vulnerabilities create issues, and when we wanted to identify the source of the vulnerabilities, specifically focusing on mobile ID and related areas, it was unable to provide assistance. However, according to discussions with Zscaler Zero Trust Exchange Platform, they said that by the end of mid-2026, they are exploring these features, and probably those features can be incorporated or embedded into this particular system. That is the only major negative point.In terms of responses, Zscaler Zero Trust Exchange Platform is good. In terms of controlling vulnerability, it is good. The only cons I have noticed is that it is a bit slower, and sometimes it is unable to identify the source. These are the key areas for improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"Its initial setup was straightforward."

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

More iboss pros

"The implementation of the solution is easy."

"I like that the integration with Palo Alto is easy."

"The gateway is available on the cloud which allows you access from anywhere and still connects to your home gateway."

"The biggest benefit for us is that we've seen a reduction in incidents."

"The solution allows our network to be self-healing in the event of a loss of connectivity between different locations."

"From the main controller, we can administer the customer's devices, QoS, network, and traffic. We can monitor it and we can change and create policies as well as upgrade the software. We can totally control a customer's network from one site, the Prisma SD-WAN portal."

"Prisma SD-WAN is an absolutely stable solution."

"Prisma SD-WAN offers capabilities such as path selection based on Layer 7 attributes and application quality of service at the application level."

More Prisma SD-WAN pros

"You can close your data protection gaps with Zscaler. You can quickly find all the classified, sensitive data across the cloud."

"SASE's most valuable features are proxy and content filtering."

"The most valuable feature of Zscaler Private Access is we do not have to connect to a VPN, it is seamless. It is more convenient for us because we use one agent to cover the internet and VPN access."

"The solution is cloud-based with the latest inspection engines, which I find to be amazing."

"It's one of the easier products on the market as far as set-ups and deployments. Even across their whole product suite, they've made it pretty simple."

"It has been helpful in maintaining our infrastructure. The granular level control it offers allows us to set application policies per application for each user."

"It is a stable solution."

"The most valuable features of Zscaler Private Access are its ability to integrate with multiple IDPs and application segmentation."

More Zscaler Zero Trust Exchange Platform pros

Cons

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."

"The reporting feature needs improvement."

"Sometimes, obviously, there are bugs."

"Its pricing could be better."

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

More iboss cons

"The pricing model could be improved to make it more affordable for smaller companies."

"The product could be a bit cheaper for the services it provides."

"Prisma SD-WAN requires a more seamless integration with other Palo Alto solutions, like Prisma Access."

"We initially had challenges with AIOps, which was overwhelming, and could benefit from simplification or improved training."

"They could add more advanced security features to the product."

"Prisma could be a little cheaper."

"I would also like to see improvement in the product training for customers. Palo Alto has not initiated very much training but they have to do so because this is a new product. If you have experience in a legacy environment, and you are moving to Prisma SD-WAN, you don't have a training framework. That is one of the disadvantages."

"Event correlation and analysis capabilities do not help minimize the number of alarms from a single event. That is the problem. We are getting a lot of incidents, and there is some issue with the correlation. That is still a drawback."

More Prisma SD-WAN cons

"The pre-defined dictionaries could be improved."

"There is some issue while accessing the portal. It takes too long."

"There could be more DLP-related features. Additionally, there needs to be flexibility for integrating ISP features."

"It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services. For instance, we can stick on SSL inspection, but it's just a click box. It doesn't allow us to go any further into the detail of the SSL inspection. We also can't pull it out without having an additional logging server. It just doesn't give us enough granularity. They should give us more control over the interfaces because it is all backend. They weren't very open to discussing their backend architecture with us in terms of their own data centers. They can maybe a little bit more open about what components are there and how the backend infrastructure works alongside Zscaler. Its licensing can be better. Some of the additional licensing costs are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Their support should also be improved. I initially had a consultant from Zscaler for its deployment, but the support that I had throughout the deployment of the project wasn't the best."

"What could be improved in Zscaler Private Access is its notification. For example, if there's a speed issue, there should be a pop-up that alerts the user about it. If there is a network quality issue, for example, it isn't good enough to connect to, or the network quality is bad, there should be a notification from the solution. Zscaler Private Access also needs improvement in terms of its interface and security."

"Sometimes applications crash on some machines, and we’d like Zscaler to give us some information as to why that may have happened. We’d like more detailed reports."

"There is improvement in enhancing proper manageability, policies, and logs. So, log management could be improved."

"The DX layer could be better if it had improved visibility."

More Zscaler Zero Trust Exchange Platform cons

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is expensive compared to one of its competitors."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is more expensive than Fortinet."

"If you're already invested in a Palo Alto product, it would be logical to use this solution. If not, there might be some other solutions that are more viable in terms of pricing."

"This solution stood out because it cost considerably less than the other SD-WAN solutions out there from Cisco."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."

"Prisma SD-WAN is a pretty expensive solution."

"The product is a bit expensive."

"In terms of market positioning, I would describe Zscaler Private Access as offering optimal pricing. Based on our experience, Cato Networks tends to be slightly more expensive."

"The pricing is quite high, especially when it comes to the gateway."

"As per industry leads, Zscaler CASB is an expensive solution."

"In the long run, cloud services are not inherently costly."

"The product has reasonable pricing."

"Zscaler SASE software is quite expensive compared to other solutions"

"The technical support is good."

More Zscaler Zero Trust Exchange Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Financial Services Firm

14%

Manufacturing Company

Computer Software Company

Legal Firm

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	6
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	12
Large Enterprise	42

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

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What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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What is your experience regarding pricing and costs for Prisma SD-WAN?

Regarding whether Prisma SD-WAN is an expensive solution, I would say the price is competitively high. Everything dep...

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What needs improvement with Prisma SD-WAN?

I am still working on what should be improved in Prisma SD-WAN to make this product better, and I cannot give any upd...

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What is your primary use case for Prisma SD-WAN?

Our customers' main use cases for Prisma SD-WAN are to connect multiple branches since they have numerous locations t...

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What is the better solution - Prisma Access or Zscaler Private Access?

We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...

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What do you like most about Zscaler SASE?

The most valuable features of Zscaler Private Access are reliability, scalability, and availability.

See all answers

What needs improvement with Zscaler SASE?

The solution needs to improve a lot of aspects.

See all answers

Comparisons

Netskope vs iboss

Compared 12% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

FortiSASE vs iboss

Compared 7% of the time

Cisco Umbrella vs iboss

Compared 7% of the time

Akamai Secure Internet Access Enterprise vs iboss

Compared 3% of the time

More iboss Competitors

Cisco Catalyst SD-WAN vs Prisma SD-WAN

Compared 18% of the time

VMware VeloCloud SD-WAN vs Prisma SD-WAN

Compared 10% of the time

Prisma Access by Palo Alto Networks vs Prisma SD-WAN

Compared 10% of the time

Fortinet FortiGate vs Prisma SD-WAN

Compared 8% of the time

Versa Unified Secure Access Service Edge (SASE) Platform vs Prisma SD-WAN

Compared 2% of the time

More Prisma SD-WAN Competitors

Cato SASE Cloud Platform vs Zscaler Zero Trust Exchange Platform

Compared 9% of the time

Prisma Access by Palo Alto Networks vs Zscaler Zero Trust Exchange Platform

Compared 5% of the time

FortiSASE vs Zscaler Zero Trust Exchange Platform

Compared 4% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs Zscaler Zero Trust Exchange Platform

Compared 4% of the time

Microsoft Purview Data Loss Prevention vs Zscaler Zero Trust Exchange Platform

Compared 4% of the time

More Zscaler Zero Trust Exchange Platform Competitors

Product Reports

Buyer's Guide

iboss

January 2026

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Buyer's Guide

Prisma SD-WAN

January 2026

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Buyer's Guide

Zscaler Zero Trust Exchange Platform

January 2026

Zscaler Zero Trust Exchange Platform report

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Also Known As

iBoss Cloud Platform

CloudGenix

Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Simplify management, enable app-defined SD-WAN policies and deliver a secure, cloud-delivered branch today with the Industry’s first next-generation SD-WAN.

Palo Alto Networks

Zscaler Zero Trust Exchange enhances security with seamless cloud-based connectivity and VPN-less operation, offering integration with multiple identity providers and advanced security features, suitable for remote work environments.

Zscaler Zero Trust Exchange provides secure, adaptive connectivity without traditional VPNs, allowing organizations to replace legacy systems and bolster remote work security. The platform offers cloud-based protection, single sign-on, dynamic URL categorization, and scalable solutions. While advanced security features like DLP and threat protection enhance data protection, users may face issues with speed, connectivity, and some customization options. Integration challenges, latency due to multi-tenant hosting, reporting delays, and licensing costs require consideration. It supports secure internet access and private application security, ensuring traffic control and data compliance.

What are the key features of Zscaler Zero Trust Exchange?

VPN-less Connectivity: Enables secure remote access without traditional VPNs.
Cloud-based Security: Offers scalable protection utilizing cloud infrastructure.
Single Sign-On: Integrates with multiple identity providers for streamlined access.
Dynamic URL Categorization: Provides real-time URL filtering to enhance security.
Advanced Threat Protection: Detects and mitigates sophisticated threats effectively.
Customizable Policies: Allows tailored security protocols to fit unique requirements.
Comprehensive DLP: Protects sensitive data through robust data loss prevention.
Integration Capabilities: Connects seamlessly with cloud services and applications.

What are the benefits of using Zscaler Zero Trust Exchange?

Enhanced Security: Delivers consistent protection regardless of user location.
Improved Compliance: Ensures adherence to data protection regulations.
Streamlined Access: Simplifies connectivity to private and cloud applications.
Scalability: Supports expanding organizational demands with cloud scalability.
Real-time Visibility: Provides instant insights into security incidents and network traffic.

Zscaler Zero Trust Exchange is deployed across industries to secure remote access and enforce zero trust principles. Organizations in finance, healthcare, and technology sectors utilize it for secure internet access and visibility into cloud applications, enhancing performance and compliance in dynamic environments.

Zscaler

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Open Networking User Group, Columbia Sportswear Company, Coca Cola

Siemens, AutoNation, GE, NOV

Buyer's Guide

Prisma SD-WAN vs. Zscaler Zero Trust Exchange Platform

December 2025

Free Report: Prisma SD-WAN vs. Zscaler Zero Trust Exchange Platform

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