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Rocket Exceed TurboX vs ScreenConnect comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
384
Ranking in other categories
Configuration Management (3rd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Rocket Exceed TurboX
Ranking in Remote Access
10th
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
3
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (13th)
ScreenConnect
Ranking in Remote Access
14th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
37
Ranking in other categories
Virtual Meetings (15th), Remote Visual Support (3rd)
 

Mindshare comparison

As of November 2026, in the Remote Access category, the mindshare of Microsoft Intune is 4.6%, down from 10.3% compared to the previous year. The mindshare of Rocket Exceed TurboX is 2.9%, down from 3.3% compared to the previous year. The mindshare of ScreenConnect is 3.1%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.6%
Rocket Exceed TurboX2.9%
ScreenConnect3.1%
Other89.4%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Adithya Naresh - PeerSpot reviewer
R&D Sensor Algorithm Engineer at a manufacturing company with 10,001+ employees
Remote design work has become smoother and adapts intelligently to changing bandwidth
The best features of Rocket Exceed TurboX are that it works reasonably well and is easy to set up. As the admin, I set up the server and tested it with different bandwidths. The solution performs better than VNC, though there is still lag in the one Mbps to four Mbps range. Rocket Exceed TurboX automatically adjusts the resolution according to the program that is running, which is their intellectual property. This intelligent adjustment is a significant advantage compared to VNC, where I had to set it to the lowest setting with poor resolution to achieve acceptable performance.
Todd Blake - PeerSpot reviewer
Senior IT Specialist at a healthcare company with 11-50 employees
Simple to set up, reasonable pricing, and useful remote control capabilities
I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It significantly reduces the overhead associated with providing support."
"The feature that we can deploy policies and configuration settings and it will be applied to every user who is connected to it around the world just with an internet connection is very good."
"Everything has worked better since we started using Intune."
"While I don't think you can ever have full visibility and control, Intune certainly allows us to see the applications being used and tells us if things like Windows patches aren't applied to machines. It does a good job. That visibility makes life a little easier."
"The solution appears to be stable and scalable."
"The performance of Microsoft Intune is good."
"Microsoft Intune is very stable due to its cloud-based infrastructure and its reliability in performance."
"I appreciate how clear Microsoft Intune is."
"The best features of Rocket Exceed TurboX are that it works reasonably well and is easy to set up."
"This product is great, it's easy to use and it can solve certain problems our remote users face, as employees in other cities and countries can easily access it and the solution is perfect for Linux users."
"The most helpful feature of OpenText Exceed TurboX (ETX) is that it allows you to consume heavy applications that usually have a lot of latency. I also like that the solution is fast and has a friendly UI."
"The solution is perfect for Linux users."
"It's very easy to use. Provides connections that are always on. It was nice to be able to see a list of end-points and see whether or not they were connected so I could troubleshoot any network issues I had."
"I am able to support our remote users; this has been a great help."
"Ease of use is good, it's very easy to use, very easy to understand."
"Better than TeamViewer and useful for fixing problems remotely."
"The unattended access functionality is a valuable feature, because I can go in at any time that I want, deploy fixes, or do maintenance."
"My business is connected to supporting computers; of course, it helps me a lot."
"Unattended access is the most important feature."
"Compared to what's out there the pricing is probably a good value."
 

Cons

"I'd like some more reporting so that I don't have to delve into PowerShell and I can pull more of the local device information such as memory, apps installed, etc. It would be nice to be able to see the apps that are present there but might not be managed. For example, if they installed 7Zip, it could report that back via an installed program or feature to see what was currently installed."
"Manually syncing devices to enforce policies is cumbersome."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
"If you could replace SCCM completely with Intune, that would be fantastic so that you don't have to run SCCM with Intune as an extension."
"I would like to see Intune improve its handling of hybrid domain joins. We continue to experience issues with machines losing their hybrid domain join status."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"Enrollment into the Microsoft Intune service can still get easier, especially for legacy-managed systems, such as how we get it from a GPO or an SCCM configuration into Intune."
"The support from Microsoft was previously good, but now it is very poor."
"An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. What's lacking in OpenText Exceed TurboX (ETX) is a help portal for users to ask questions and seek assistance."
"The performance of the graphical interface needs improvement. They should add some CPU to speed graphic acceleration."
"We have concerns about network speed and security settings."
"It seems to work better than the original solution, but it still does not meet the standards I wanted."
"Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment."
"Reporting could definitely use improvement. With LogMeIn Rescue, I used to be able to, for instance, at the end of the month, pull off a report of every session. It was very simple... I could see the name that was typed in, the IP address to the computer that it was connected to, if it was running Windows... It just doesn't seem - there might be but I haven't found it - to be a way of pulling that information out of ConnectWise."
"There needs to be a way to run the agent without installing, like GoToAssist."
"The only issues I’ve dealt with are display issues when the end user has a dual monitor setup."
"However, the main issue I have seen with it is that, if they are having issues with their web browsers or network, there is really no way to connect with it."
"On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments."
"I have not had to deal with their tech support very much. When I have, I was not thrilled with their support."
"The recent redesign has made it slower and basically worthless."
 

Pricing and Cost Advice

"Its price is quite okay. I wish they provide certain additional features with the same license."
"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."
"If you ask the accountant or the finance department, they'll tell you that it is way too expensive, but when I look at the cost and compare it with the value you actually get, it's more than fair."
"Previously the price was $4 per month per user. Now it's $2.25 per user per month."
"The clients pay for a license and each can have a different type of license, such as an E3 or E5."
"Microsoft Intune's pricing is reasonable."
"Intune is cost-effective as it is included in some of the Office 365 packages."
"With one user base license, we can use Intune for up to five devices. However, with Soti MobiControl, each license is tied to a single device, meaning one license is dedicated to one device only."
"Pricing for OpenText Exceed TurboX (ETX) is five out of ten. It's not that expensive, and it's not that affordable."
"I download the product for free with ConnectWise RMM's license."
"Good price and works well."
"Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."
"The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions."
"Pricing is fair for Control and the licensing is simple."
"ConnectWise Control is not an overly expensive tool. Its pricing is reasonable."
"Make sure you have enough licensing for all the techs that you have."
"It is priced fairly."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
Manufacturing Company
21%
Outsourcing Company
8%
University
7%
Comms Service Provider
6%
Outsourcing Company
12%
Construction Company
11%
Comms Service Provider
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with OpenText Exceed TurboX (ETX)?
The drawbacks of Rocket Exceed TurboX include lagging and cost. However, it does improve performance compared to open...
What is your primary use case for OpenText Exceed TurboX (ETX)?
With Rocket Exceed TurboX, I found use cases valuable for scenarios where you have low bandwidth while working remote...
What advice do you have for others considering OpenText Exceed TurboX (ETX)?
Rocket Exceed TurboX is purely a remote access solution and does not directly correspond to data analysis. There are ...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
OpenText Exceed TurboX
ConnectWise Control
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Advanced Micro Devices (AMD), SMS group, Philips Healthcare, TDK-Micronas
Jon Rosen Systems
Find out what your peers are saying about Rocket Exceed TurboX vs. ScreenConnect and other solutions. Updated: September 2026.
920,574 professionals have used our research since 2012.