Rocket Exceed TurboX vs ScreenConnect comparison

Rocket Software and ConnectWise are both solutions in the Remote Access category. Rocket Software is ranked #13 with an average rating of 8.0, while ConnectWise is ranked #17. Rocket Software holds a 2.7% mindshare in VUS, compared to ConnectWise’s 3.1% mindshare. Additionally, 100% of Rocket Software users are willing to recommend the solution, compared to 93% of ConnectWise users who would recommend it.

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Executive SummaryUpdated on Mar 29, 2026

ScreenConnect and Rocket Exceed TurboX compete in the remote access and support field. Rocket Exceed TurboX seems superior for its advanced features and perceived value for cost.

Features: ScreenConnect offers robust session management, drag-and-drop file transfer, and remote reboot capabilities. Rocket Exceed TurboX is noted for high-performance remote access, secure app delivery, and detailed session recording.

Ease of Deployment and Customer Service: ScreenConnect provides a straightforward deployment process and responsive customer service. Rocket Exceed TurboX offers flexible deployment options with strong customer service support.

Pricing and ROI: ScreenConnect presents a lower setup cost, ensuring quick ROI, appealing to budget-conscious organizations. Rocket Exceed TurboX, despite higher initial costs, delivers significant ROI through scalability and a feature set designed for larger enterprises.

To learn more, read our detailed Rocket Exceed TurboX vs. ScreenConnect Report (Updated: June 2026).

Buyer's Guide

Rocket Exceed TurboX vs. ScreenConnect

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of June 2026, in the Remote Access category, the mindshare of Microsoft Intune is 6.3%, down from 10.7% compared to the previous year. The mindshare of Rocket Exceed TurboX is 2.7%, down from 3.5% compared to the previous year. The mindshare of ScreenConnect is 3.1%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	6.3%
Rocket Exceed TurboX	2.7%
ScreenConnect	3.1%
Other	87.9%

Remote Access

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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Adithya Naresh

R&D Sensor Algorithm Engineer at a manufacturing company with 10,001+ employees

Remote design work has become smoother and adapts intelligently to changing bandwidth

The best features of Rocket Exceed TurboX are that it works reasonably well and is easy to set up. As the admin, I set up the server and tested it with different bandwidths. The solution performs better than VNC, though there is still lag in the one Mbps to four Mbps range. Rocket Exceed TurboX automatically adjusts the resolution according to the program that is running, which is their intellectual property. This intelligent adjustment is a significant advantage compared to VNC, where I had to set it to the lowest setting with poor resolution to achieve acceptable performance.

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Todd Blake

Senior IT Specialist at a healthcare company with 11-50 employees

Simple to set up, reasonable pricing, and useful remote control capabilities

I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best part of Intune is device control. If we need to block a user from opening something in their organization's system, we can do it from Intune. If we want to restrict the movement of an organization's data to prevent users from copying the data into Outlook, WhatsApp, or their personal Gmail, we can limit that via Intune. It secures all corporate data."

"Microsoft Intune is a very strong and modern endpoint management solution, especially for organizations moving towards cloud and hybrid environments."

"Microsoft Intune is brilliant for scalability and is excellent for scaling purposes."

"I appreciate how easy it is to deploy certificates to end users to get control over their device with Microsoft Intune; that's what Microsoft Intune is known for, and that's what we use them for."

"The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center."

"Overall, the user experience of Microsoft Intune is excellent, the software is installed in the background and the user will not feel any disruption, and it is a comprehensive solution because it is integrated with Microsoft's other products."

"We have definitely seen a good return on investment with Microsoft Intune, as it saved us a lot of time on manual tasks and reduced the need for extra tools, so overall costs went down as well."

"It's not working perfectly, but Microsoft's Autopilot offers great visibility into automated deployment solutions."

More Microsoft Intune pros

"This product is great, it's easy to use and it can solve certain problems our remote users face, as employees in other cities and countries can easily access it and the solution is perfect for Linux users."

"The best features of Rocket Exceed TurboX are that it works reasonably well and is easy to set up."

"The most helpful feature of OpenText Exceed TurboX (ETX) is that it allows you to consume heavy applications that usually have a lot of latency. I also like that the solution is fast and has a friendly UI."

"The solution is perfect for Linux users."

"Being able to quickly remotely access other computers from anywhere, supporting our other users is simple and quick to do."

"I am overall satisfied with the product."

"You can bring up a command prompt remotely and execute commands without having to disturb the user."

"The unattended access functionality is a valuable feature, because I can go in at any time that I want, deploy fixes, or do maintenance."

"It's much easier to use ProtectWise Control than to use, for instance, TightVNC or VNC Viewer."

"The product works well and is quite reliable."

"Offers more security than TeamViewer, Google Remote Desktop, and Zoom. It's a stable, feature-rich solution that's easy to set up and easy to scale."

"Being able to flip quickly between however many monitors that I have running, detune the video for black and white, or with fewer colors to make it faster, is amazing."

More ScreenConnect pros

Cons

"Every time we call, we get bounced to a new team... there is no cohesive end-to-end support, which is very frustrating and time-consuming."

"Issues such as Windows 32 app failures occur frequently, and detailed manual detection rules are often necessary."

"Microsoft Intune could improve its reporting and troubleshooting tools since diagnosing policy sync and deployment issues can still feel a bit complicated at times."

"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."

"Intune's areas for improvement revolve around security and certificate management."

"Customer service used to be better. In the last couple of years, support has not been very good, even with Premier and Premium support. It's been very hit-or-miss."

"I find the solution quite old school with not many features."

"One of the areas for improvement would be troubleshooting and reporting."

More Microsoft Intune cons

"The performance of the graphical interface needs improvement. They should add some CPU to speed graphic acceleration."

"It seems to work better than the original solution, but it still does not meet the standards I wanted."

"An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. What's lacking in OpenText Exceed TurboX (ETX) is a help portal for users to ask questions and seek assistance."

"We have concerns about network speed and security settings."

"The username is automatically generated by ScreenConnect and you can't choose it."

"There could be improvement to the remote command line tools."

"Setting up permissions and groups in the portal is NOT simple or intuitive by any stretch."

"The previous version of ScreenConnect was so old that it was blocked by Windows Defender, SmartScreen, and most anti-virus applications."

"Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment."

"There is an issue which is pretty rare, but I find it at least when connecting from my mobile device. I am forced to refresh the screen by changing the screen quality to get screen updates. This only happens sometimes."

"They could provide a toolbox for the plan I'm on."

"I would like to see more overlap, meaning, I would like to be able to see what processes are running on a computer, for example, or what services are running."

More ScreenConnect cons

Pricing and Cost Advice

"It's affordable for the protection it gives. There are no additional costs."

"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."

"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."

"We use Defender ATP and E5 licenses."

"Intune is included in the Microsoft 365 licensing package that we have."

"Intune is included with our F3 and E5 licenses."

"For organizations that are a Microsoft shop, the pricing is compelling."

"We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."

More Microsoft Intune pricing and cost advice

"Pricing for OpenText Exceed TurboX (ETX) is five out of ten. It's not that expensive, and it's not that affordable."

"Good price and works well."

"Make sure you have enough licensing for all the techs that you have."

"We pay $85 per month for each user for a ConnectWise package with multiple solutions."

"I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."

"For the price we pay, we definitely feel it's worth it, but there are some contenders in the market that are coming out now, whose products are as good; they are offering more features and the price is actually less than ConnectWise. All things considered, the biggest thing is the lack of patching in ConnectWise. If they could integrate that into the product, that would be a game changer, if offered at the same price point."

"We pay $3,000 USD for the service, yearly upfront."

"I download the product for free with ConnectWise RMM's license."

"It is priced fairly."

More ScreenConnect pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

Manufacturing Company

23%

University

Computer Software Company

Government

Construction Company

12%

Comms Service Provider

10%

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	192
Midsize Enterprise	62
Large Enterprise	185

No data available

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	6
Large Enterprise	7

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What needs improvement with OpenText Exceed TurboX (ETX)?

The drawbacks of Rocket Exceed TurboX include lagging and cost. However, it does improve performance compared to open...

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What is your primary use case for OpenText Exceed TurboX (ETX)?

With Rocket Exceed TurboX, I found use cases valuable for scenarios where you have low bandwidth while working remote...

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What advice do you have for others considering OpenText Exceed TurboX (ETX)?

Rocket Exceed TurboX is purely a remote access solution and does not directly correspond to data analysis. There are ...

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Product Reports

Buyer's Guide

Microsoft Intune

June 2026

Download Microsoft Intune product report

Buyer's Guide

Rocket Exceed TurboX

June 2026

Download Rocket Exceed TurboX product report

Buyer's Guide

ScreenConnect

May 2026

Download ScreenConnect product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

OpenText Exceed TurboX

ConnectWise Control

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

Rocket Exceed TurboX is designed to simplify automation and workflow optimization for tech-savvy users, offering an efficient solution for business processes.

Rocket Exceed TurboX addresses complex workflow challenges by providing a robust platform that integrates seamlessly into existing environments. With its advanced algorithms, it efficiently manages data processing and enhances productivity through tailored automation routines, fostering a more streamlined operational framework.

What are the key features of Rocket Exceed TurboX?

Intelligent Automation: Automates routine tasks to enhance efficiency.
Seamless Integration: Connects effortlessly with current systems.
Scalability: Adapts to business growth without compromising performance.
Customizable Workflows: Allows users to tailor processes to specific needs.
Advanced Analytics: Provides insight for data-driven decision-making.

What benefits should users expect in reviews?

Increased Efficiency: Noticeable time savings in daily operations.
Improved Accuracy: Reduces human error in repetitive tasks.
Cost Savings: Lowers operational costs through automation.
Enhanced Productivity: Frees up resources for strategic initiatives.

Companies in retail use Rocket Exceed TurboX for inventory management, ensuring smooth operations during peak periods, while financial services leverage its advanced analytics to process large sets of data rapidly, facilitating better investment decisions.

Rocket Software

ScreenConnect enables seamless remote access to desktops and mobile devices with robust security features, minimizing customer downtime and safeguarding interactions.

ScreenConnect stands out with its customization options, allowing users to white-label their software and showcase brand identity in every support interaction. With AES-256 encryption and two-factor authentication, security is integral. The Support Premium edition includes ScreenConnect View, allowing real-time troubleshooting via mobile camera streams. Configurability and granular permissions ensure tailored access for team members, while unattended access and session persistence enhance usability and productivity. Integration capabilities and tool-sharing optimize efficiency, making it ideal for IT service providers.

What features make ScreenConnect unique?

Robust Remote Access: Facilitates seamless connectivity across devices.
Unattended Access: Allows remote management without user presence.
Customization: Offers white-labeling to match brand identity.
Session Persistence: Maintains connections across reboots.
File Transfers: Enables easy exchange of files during sessions.
Integration Capabilities: Enhances software functionality through third-party connections.
Session Groups and Triggers: Organizes sessions efficiently.

What benefits should users look for?

Stable Connectivity: Ensures consistent remote access.
Security: Features robust encryption and authentication measures.
Efficiency: Optimizes IT support processes and resource management.
Customization: Tailors the software to individual brand needs.
Ease of Use: User-friendly interface for straightforward operation.
Scalability: Adapts to the growing demands of organization.

Organizations use ScreenConnect for remote support, providing IT teams with a tool to assist clients efficiently from anywhere. Managed service providers leverage features like unattended access to troubleshoot and manage IT issues across multiple devices. ScreenConnect's adaptability makes it suitable for companies with remote employees, ensuring seamless support and connectivity.

ConnectWise

Sample Customers

Mitchells and Buzzers, Callaway

Advanced Micro Devices (AMD), SMS group, Philips Healthcare, TDK-Micronas

Jon Rosen Systems

Buyer's Guide

Rocket Exceed TurboX vs. ScreenConnect

June 2026

Free Report: Rocket Exceed TurboX vs. ScreenConnect

Find out what your peers are saying about Rocket Exceed TurboX vs. ScreenConnect and other solutions. Updated: June 2026.

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