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SAP Commerce Cloud vs SAP HANA Enterprise Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Commerce Cloud
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
eCommerce Platforms (4th)
SAP HANA Enterprise Cloud
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
25
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (12th)
 

Mindshare comparison

SAP Commerce Cloud and SAP HANA Enterprise Cloud aren’t in the same category and serve different purposes. SAP Commerce Cloud is designed for eCommerce Platforms and holds a mindshare of 6.4%, down 15.6% compared to last year.
SAP HANA Enterprise Cloud, on the other hand, focuses on Infrastructure as a Service Clouds (IaaS), holds 1.4% mindshare, down 1.7% since last year.
eCommerce Platforms Market Share Distribution
ProductMarket Share (%)
SAP Commerce Cloud6.4%
Adobe Commerce6.9%
Salesforce Commerce Cloud5.8%
Other80.9%
eCommerce Platforms
Infrastructure as a Service Clouds (IaaS) Market Share Distribution
ProductMarket Share (%)
SAP HANA Enterprise Cloud1.4%
Amazon AWS17.2%
Microsoft Azure10.8%
Other70.6%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

MB
Digital Design Manager at a manufacturing company with 5,001-10,000 employees
Improving User Experience with Effective Platform Integration
Based on my experience with SAP Commerce Cloud, I have thoughts regarding data analysis and analytics; I know they have this feature because I've never seen it. When I ask my colleagues about data, they say they don't have it, so I may need to inform them that SAP Commerce Cloud has such a feature because they never have data about the e-commerce currently. The multi-languages and multi-currency features in SAP Commerce Cloud are useful for us because we have it cross-country, with an e-commerce presence in the US and another in Europe. Based on my experience, working with SAP Commerce Cloud can be a bit complex, considering what my colleagues say, but I haven't had direct experience with this. I rate SAP Commerce Cloud five out of ten.
Salman Mukhtar Baig - PeerSpot reviewer
SAP Technical Manager at VS Furniture Middle East
Cloud access has improved reporting and sales operations across global locations
I cannot say anything about what areas of SAP HANA Enterprise Cloud could be improved or enhanced because so far, we are happy with this implementation. We are not facing any problem, or I cannot say that this can be improved. Although SAP keeps improving themselves day by day, we cannot say that SAP needs to improve anything. One thing which we face, not as a problem, is the pricing. SAP pricing is a bit higher day by day. Before, it was not too much higher, but I don't know why they are increasing their price. They should see this thing, so other customers, such as SMBs customers or small and mid-sized customers, can also avail this thing. Otherwise, we don't have any problem. First, there is the limitation. If you are a SAP user, you don't feel any problem with the limitation because if you know how to use the product, you can easily implement this thing. Otherwise, if you don't know the business process or how to integrate and implement, it could be a problem. We have a limitation, but we developed some add-ons for this. So we fulfilled these requirements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Hybris Commerce's most valuable feature is the simple integration with ERP."
"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."
"Hybris offers a platform designed for speed."
"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."
"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."
"Its dashboards, business features, and user-friendliness of a lot of business interfaces are valuable. We work on B2B projects, and it is the most efficient software solution for B2B. The B2B accelerator is very much appreciated by our customers because it has some use cases that are ready for production. For some projects, we proposed the SAP Hybris solution because it was sufficient for use cases related to product management and data quality. With other e-commerce platforms, we would have needed integration with another product information management software."
"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."
"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."
"Ensuring data integrity across finance, supply chain, and other critical areas is paramount for real-time decision-making. Access to accurate and up-to-date information is essential for data protection. While the digital solution primarily serves basic maintenance, the ability to handle these core aspects efficiently is invaluable for your needs."
"The BTP module is important for digital transformations."
"The interface is easy to manage."
"Now, with the cloud, we can move anywhere in the world and we can easily access it from SAP HANA Enterprise Cloud, and even the client can also see the stock availability which they need to order."
"The scalability is good because we have some cloud resources to support the ERP."
"In SAP HANA Enterprise Cloud, HANA has the best performance for hosting the data warehouse and analytics solution mainly, and this is the good feature in it."
"It is a stable and scalable product."
"Now, with the cloud, we can move anywhere in the world and we can easily access it from SAP HANA Enterprise Cloud, and even the client can also see the stock availability which they need to order."
 

Cons

"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."
"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."
"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."
"The stack needs to be improved; they need to start using more new technologies."
"The learning curve is high."
"The support team should improve the response time."
"Hybris is not currently using microservices."
"We would like to be able to easily add functionality to the CMS, such as instant messaging. This would make is much more usable, especially in B2C scenarios."
"The customer has a lot of dependencies on SAP which means they don't have much flexibility to go and update the system when or if they need to. They will need to wait for the quarterly updates. It's possible to maybe raise a special request with SAP if it is absolutely necessary."
"The cost could be improved. I think it's higher than the competition."
"The solution is scalable from an infrastructure point of view. However, it becomes more complex over time because technology is changing so fast."
"The stability of the product is an area of concern where improvements are required."
"Customization is an area of concern in SAP HANA Enterprise Cloud, where improvements are required."
"SAP should adopt more rapid changes in market processes and customer needs to deliver solutions that meet new industry requirements swiftly."
"One thing which we face, not as a problem, is the pricing. SAP pricing is a bit higher day by day."
"The only thing that could be improved is the cost."
 

Pricing and Cost Advice

"The solution is expensive."
"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."
"The solution is very expensive in Turkey."
"The price is quite high."
"I don't know the cost, but it can be expensive."
"The price is too high."
"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."
"This is an expensive solution."
"The solution could be less expensive."
"The price is expensive compared to the competition."
"The product itself is relatively expensive."
"Our pricing is based on a yearly contract."
"If you choose the minimum, it will probably cost around $1,000 USD per month if you take a contract for a year or two."
"SAP may not be the most cost-effective option, but it does offer a comprehensive set of tools and features. When you have the right information, structure, and dashboard in place, it can provide excellent value. Additionally, competition with Oracle might be a factor to consider."
"The price is high compared to other databases, which is why HANA is still not widely used. Some enterprises prefer Sybase, Oracle, or other traditional databases because HANA is a little pricey. Cost is one factor SAP needs to work on to make it more competitive with other databases. Otherwise, they'll never be able to develop a mass customer base."
"I rate the product's price a five out of ten."
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Comparison Review

it_user9726 - PeerSpot reviewer
Architect at a tech services company with 1,001-5,000 employees
Oct 5, 2013
WCS vs Hybris vs ATG - Feature Smackdown
They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…
 

Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
11%
Financial Services Firm
9%
Retailer
8%
Manufacturing Company
16%
Healthcare Company
9%
University
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise10
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise16
 

Questions from the Community

What needs improvement with SAP Hybris Commerce?
The main issue for improvement with SAP Commerce Cloud is the UX/UI and the fact that it's difficult to change it because of technical constraints, which makes it insufficient as it currently exist...
What is your primary use case for SAP Hybris Commerce?
My main use case is B2B commerce where we work on design improvement and new functionalities that the platform doesn't have out of the box.
What is your experience regarding pricing and costs for SAP Hybris Commerce?
I don't know how to rate pricing for the product, as I'm not involved in that aspect.
What do you like most about SAP HANA Enterprise Cloud?
It has significantly streamlined our operations.
What is your experience regarding pricing and costs for SAP HANA Enterprise Cloud?
SAP HANA Cloud can be quite costly compared to other solutions. The high licensing costs make it an expensive option, particularly for smaller customers. However, they offer solutions for mid-sized...
What needs improvement with SAP HANA Enterprise Cloud?
I cannot say anything about what areas of SAP HANA Enterprise Cloud could be improved or enhanced because so far, we are happy with this implementation. We are not facing any problem, or I cannot s...
 

Also Known As

SAP Hybris Commerce, Hybris, SAP Hybris on AWS
No data available
 

Overview

 

Sample Customers

NHS 24
FC Bayern Munich, Reuters News Agency, MEMEBOX
Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms. Updated: January 2026.
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