Try our new research platform with insights from 80,000+ expert users

SAP Intelligent RPA vs UiPath comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
No ranking in other categories
SAP Intelligent RPA
Ranking in Robotic Process Automation (RPA)
9th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
UiPath
Ranking in Robotic Process Automation (RPA)
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
822
Ranking in other categories
Agentic Automation (1st)
 

Mindshare comparison

As of April 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.5%, up from 1.0% compared to the previous year. The mindshare of SAP Intelligent RPA is 1.7%, up from 0.7% compared to the previous year. The mindshare of UiPath is 23.0%, down from 26.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Keerthana Jayathran - PeerSpot reviewer
Offers integration of the document extraction service into SAP ALC, enabling the direct upload and extraction of details
I found that SAP Intelligent RPA can be somewhat unstable when using SAP GUI. When we upgraded from SAP GUI version 7.50 to version 7.70, we had to update our SAP Intelligent RPA screens even though the screens were the same. This was difficult and time-consuming. The one I would like to see is in context with the screens, if they are using the same SAP UI, and if it updates, it should not be changed. At least it should be able to identify the screen. There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, what the reason is, or what the criteria we are missing to add. A proper error message would be helpful.
Amjed Al-Tayyan - PeerSpot reviewer
Automation streamlines onboarding and reduces the load on customer service agents
As the head of the division, I do not use UiPath myself. However, I am the decision-maker, so I review the features. The combination of both full-attended and half-attended automation, where you can automate tasks and still interact when required, is very useful. It provides efficiency by freeing staff from unnecessary tasks, resulting in a balanced workload and more productive use of an employee's time. The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability. It is very easy to use. During the COVID lockdown, my son who was 11 at the time attended a UiPath and Automation Anywhere training with me. He has already automated his school tasks requiring saving data and uploading some documents to the portal. If a kid can do this, it shows how easy it is.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the ease of use from a programming perspective very valuable."
"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"The most valuable features for my client are timing and scheduling."
"The product effectively handles all the tasks we require."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"We have found the pricing to be very reasonable."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."
"The initial setup of SAP Contextor is easy."
"It is a stable solution...It is a scalable solution."
"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."
"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."
"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."
"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."
"Scalability is fine. It is pretty nice."
"UiPath is also the best tool for a beginner or someone who has no knowledge of programming. It is easy to learn quickly and to understand. You can get working in it much more quickly than if you had to acquire a programming background."
"The ability to connect various systems that do not have any kind of API between and the areas where we need to mimic what a human does to a system in terms of input and output is valuable."
"The most valuable feature is the ability to view my own activity and customize it on the platform."
"For anyone looking to enter the world of automation, UiPath should be the first point to call."
"I like the REFramework. It's one of the unique selling points of UiPath because it gives you a framework within the software to structure your processes. It's perfect in terms of error handling and it provides a lot of functionalities for processing multiple transactions. It makes the whole solution more robust."
"Storing data partially using internal data tables for internal calculations, without relying on a full database, is most beneficial for our workflows."
"The most valuable features of UiPath are the drag and drop activities."
"Both on-prem and cloud solutions are very stable."
 

Cons

"The product also has a limited use case in some respects."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"The interface could be more user-friendly and easier to navigate."
"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"The OCR for Hebrew text needs to be improved."
"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."
"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."
"SAP Contextor could improve by automating some processes."
"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."
"I found that the SAP scripting of a program is easier than SAP Contextor."
"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."
"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."
"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."
"UiPath could work towards more engagement on the community practice side. Some of our people are having a hard time understanding how to make sense of the data that UiPath puts out."
"UiPath should lower its prices because many other RPA tools have reduced their prices, and Microsoft is a major competitor because it offers RPA services to its customers."
"UiPath should make more of its advanced capabilities available to non-technical users through additional low-code features. They should also enhance their AI features and make more machine learning models available out of the box through the UiPath store."
"It would be beneficial for them to develop plans or packages, especially for countries where people are more budget-conscious."
"Promoting its use is the hardest part for us. It's tough to get people to believe in using the assistant or Studio without fearing the loss of their jobs."
"Tech support takes time replying to queries. It should be improved."
"When it comes to web automation, a change order should be able to be handled more easily."
"The UI and processes sometimes freeze, so it would be good to see some improvement there. The system configuration and internet speed also have some impact on this."
 

Pricing and Cost Advice

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"It all comes with a bundle right now. Having advanced features, it is competitively priced."
"The pricing is not that expensive. It is manageable."
"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."
"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."
"UiPath is slightly more expensive than Automation Anywhere and Microsoft Power Automate."
"The solution has gotten pricier."
"The cost of UiPath is justified for organizations with many use cases but not for one or two use cases."
"The cost is on the higher side."
"I love the flexibility because ownership is willing to work with us to make sure commercials are viable."
"When there's a massive deployment of robots, pricing for UiPath becomes costly, as you must purchase different licenses for UiPath Studio, Orchestrator, etc."
"Whether UiPath has reasonable or expensive pricing depends on the scale of your organization. It could be pricey for startups, but the pricing would be okay if you belong to at least a mid-level organization."
"Price-wise, it is not the cheapest one on the market, but it provides the fastest automation and the best training that I have ever seen for RPA, through the UiPath Academy."
report
Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.
845,040 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
7%
Healthcare Company
7%
Computer Software Company
16%
Manufacturing Company
11%
Financial Services Firm
11%
Energy/Utilities Company
9%
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
What do you like most about SAP Contextor?
The standout features of SAP Intelligent RPA are its flexibility and integration capabilities.
What is your experience regarding pricing and costs for SAP Contextor?
The pricing for SAP Intelligent RPA operates on a model that considers power usage and transactions per job. It is ad...
What needs improvement with SAP Contextor?
The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would b...
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
 

Also Known As

HelpSystems Automate, Automate
SAP Contextor, Contextor
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about SAP Intelligent RPA vs. UiPath and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.