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SAP SuccessFactors vs SumTotal Systems Talent Portal [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
100
Ranking in other categories
Talent Management (1st), Cloud HCM (2nd), Talent Acquisition (2nd), Global Payroll (2nd)
SumTotal Systems Talent Por...
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Q&A Highlights

it_user585276 - PeerSpot reviewer
Head HRM Technology at a manufacturing company with 10,001+ employees
Aug 10, 2017
 

Featured Reviews

SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.
it_user585276 - PeerSpot reviewer
Head HRM Technology at a manufacturing company with 10,001+ employees
A customizable, end-to-end solution for Performance Management, Learning, and Succession Planning
* There should be a feature for succession managers to add employee-specific comments so that it is visible only to the manager. * Not sure how this can be made easier, but the development of interface from the core HR system to this system is a tedious and time-consuming process, involving multiple iterations of modifications and testing. * Analytics is one area where this system really needs a large improvement because currently, it has only basic reporting features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of the solution are GUI and OData API."
"The performance management system of SuccessFactors is very valuable."
"The solution is very intuitive. Many of the things we need to do are easily accessible."
"We like that all the employee events, everything, can be managed on one single system and it is very user-friendly and very agile."
"There are a lot of features in SuccessFactors that HR can actually explore. We recently implemented a learning platform that employs the individual staff to actually manage their own learning."
"The overall interface is easy and user-friendly."
"What I can share with people looking to implement SAP SuccessFactors is that it's quite intuitive as it's a cloud solution, and it's also the latest solution and would be great for your business needs."
"I think it's perfect that every requirement has flexibility in how it is handled, and that there are several workarounds for any problem we are looking to solve. Each problem has multiple solutions, so it gives us a lot of flexibility in terms of processes."
"System usability has improved to a large extent and our manual effort has been reduced."
 

Cons

"There's room for improvement in SAP SuccessFactors, particularly in terms of innovation. I'd like more flexibility in its functionality and more customization. In terms of what additional feature I'd like to see in the next release of the product, it depends on the module because you have various modules in SAP SuccessFactors, so it's easier to go module by module and understand what features you have in each module. The product has a lot of features coming up, but the product being more mobile, or having mobile features would be nice."
"SAP SuccessFactors can improve the recruitment module and artificial intelligence features. More powerful analytics are needed."
"The reporting tool is not as good as IBM Cognos which is very, very powerful."
"Its overall integration and user experience can be improved. SuccessFactors is a system that is built out of three different systems. The elements part was bought from Plateau, and the original performance dialogue was built by SuccessFactors itself. After that, SAP bought it, and it hasn't improved in the last few years. SuccessFactors is a perfect tool if you use it the way it is meant to be, but if you start building custom sessions and try to use it differently, then it is a total mess. It is not agile. It is like an old Mastodon truck or whatever. We don't have the Employee Central and Competence Management modules. Our company made the choice to not implement the Employee Central module. We also didn't implement the Competence Management module. We use the learning module to do some competence management, but I am not that fond of it. It would have been best to have the whole suite. SAP should never sell this without selling the whole suite because it just doesn't work. The biggest gain for me would be having the possibility of doing strategic personnel planning and managing internal mobility. If it could be used for social purposes, such as creating communities and connecting with media channels, that would be perfect. It should also have the possibilities for local admin and agile product development."
"Integration between HCM modules can be extended to incorporate all data."
"Visual representations, in the form of graphs and charts, can be added. This is beneficial for both management and employees. Upon accessing the system, they should generate graphical representations on their dashboard. These visuals illustrate aspects such as company-wide training progress and current company training status. The information encompasses both company-related data and personal profiles. This approach makes it convenient to grasp the company's profile along with individual information."
"We encountered challenges with the tool's integration with third-party applications and deployments."
"Technical support has been an issue since day one."
"Analytics is one area where this system really needs a large improvement because currently, it has only basic reporting features."
 

Pricing and Cost Advice

"It is not cheap, but it is reasonable."
"We have a yearly license. There are no additional costs."
"I think the pricing is a little better than most solutions out there. There are reasonable prices when it comes to some of the modules such as the Payroll module, and for the remaining modules I believe the pricing is fair in comparison to the rest of the market."
"The licensing fees are based on the number of modules that are being used, and the number of users."
"It is not expensive because it is a complete suite with a module-based cost."
"Probably, it is one of the priciest products, and is very costly to put up and maintain but because it is a good solution end to end, people take it."
"For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
"We are on an annual subscription to use SAP SuccessFactors. The pricing model is something that they could restructure a bit better. If it was based differently on the type of usage it would help."
"Licensing is quite flexible, but please ensure that you have the right team negotiating with them."
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Answers from the Community

it_user585276 - PeerSpot reviewer
Head HRM Technology at a manufacturing company with 10,001+ employees
Aug 10, 2017
Aug 10, 2017
I see them less in recent new contracts for larger organisations, which are typically won by the other ones mentioned in Q2. From what I have seen from Sumtotal, it is a fine LMS but may be a bit old fashioned with less appealing learning experience. Other attention points are availability of experienced consultancy services in your area and the integration with other modules in the Talent suit...
See 2 answers
GV
Managing Partner at TAMAHRIS
Aug 8, 2017
I see them less in recent new contracts for larger organisations, which are typically won by the other ones mentioned in Q2. From what I have seen from Sumtotal, it is a fine LMS but may be a bit old fashioned with less appealing learning experience. Other attention points are availability of experienced consultancy services in your area and the integration with other modules in the Talent suite, as some of these have been acquired, so integration may be an issue.
it_user585276 - PeerSpot reviewer
Head HRM Technology at a manufacturing company with 10,001+ employees
Aug 10, 2017
Thanks Geert Van.. Appreciate your response. Helpful!
 

Top Industries

By visitors reading reviews
Comms Service Provider
15%
Manufacturing Company
9%
Financial Services Firm
9%
Construction Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise70
No data available
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
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Also Known As

SuccessFactors
Talent Portal
 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
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