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Symantec Identity Governance and Administration vs Symantec VIP Access Manager comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Identity Governanc...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
User Provisioning Software (8th), Identity Management (IM) (17th), Identity Governance Administration (IGA) (8th)
Symantec VIP Access Manager
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (12th), Access Management (22nd)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Symantec Identity Governance and Administration is designed for Identity Governance Administration (IGA) and holds a mindshare of 5.6%, up 3.1% compared to last year.
Symantec VIP Access Manager, on the other hand, focuses on Authentication Systems, holds 1.9% mindshare, up 1.6% since last year.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
Symantec Identity Governance and Administration5.6%
SailPoint Identity Security Cloud25.9%
Saviynt Identity Cloud14.8%
Other53.7%
Identity Governance Administration (IGA)
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Symantec VIP Access Manager1.9%
Microsoft Entra ID5.6%
Okta Platform4.4%
Other88.1%
Authentication Systems
 

Featured Reviews

reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's provided a centralized platform to manage the lifecycle of all identities across different endpoint systems such as Active Directory, Salesforce, etc."
"The automated provisioning feature has been very key from an identity management point of view."
"Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."
"The features that I find most valuable are the creation of access and admin roles, and you can also manage many different applications -- more than one hundred -- in only one box."
"This solution was implemented for a Financial Client to automate account provisioning across various disparate systems (more than 80 systems across 5 countries)."
"It offers a nice price. It's mid-range."
"Before we had this role-based control, we manually requested the security team to create a profile in the right place and to give individual access for each new hire, and now Identity Manager reduces the manual requests for on-boarding someone and helps ensure that when a new hire comes in, they automatically have the same access as everyone else on their team."
"The product is easy to install, setup and configure."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"It is a fast and easy solution for end users, and you are always online."
"If you're looking for a fairly lightweight client that works very well for remote access purposes, I think Symantec is definitely a good product."
"Cloud-based service and management."
"Mostly from a product expert's point of view, it provides solutions for my clients."
"It offers more platform support, like Apple, Android, and Microsoft."
 

Cons

"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."
"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."
"It was a little complex."
"The technical support for this particular product is really poor and needs a lot of work."
"The provisioning manager could use improvements."
"The support from Symantec Identity Governance and Administration could improve."
"Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
"At times, the relay server could not contact Symantec; it would fail open and allow access without a passcode."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"Our only issue was with user training. The additional challenge was not well received."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"The VIP Manager can be accessed from the outside which is a security vulnerability."
"Technical support is one of the worst problems."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
 

Pricing and Cost Advice

"Pricing and licensing models are adequate and reasonable."
"The price is flexible for our existing customers."
"Compared to other options, CA products are not that expensive."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"The price is based on the number of users."
"The product has a good price in competition with another product with the same solution."
"The connector is free, and bundled with the product."
"There are additional costs for maintenance."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"I can say that the solution is worth the money."
"Licensing and pricing seems very fair."
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Top Industries

By visitors reading reviews
Outsourcing Company
19%
Construction Company
14%
Financial Services Firm
9%
Manufacturing Company
7%
Outsourcing Company
14%
Construction Company
13%
Comms Service Provider
11%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
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Also Known As

CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
Symantec VIP
 

Overview

 

Sample Customers

Acciona, Core Blox, DBS
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about One Identity, SailPoint, Omada and others in Identity Governance Administration (IGA). Updated: September 2026.
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