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Symantec Identity Governance and Administration vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Identity Governanc...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
User Provisioning Software (9th), Identity Management (IM) (23rd), Identity Governance Administration (IGA) (8th)
Symantec VIP Access Manager
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (12th), Access Management (19th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Symantec Identity Governance and Administration is designed for Identity Governance Administration (IGA) and holds a mindshare of 4.3%, up 2.3% compared to last year.
Symantec VIP Access Manager, on the other hand, focuses on Authentication Systems, holds 2.4% mindshare, up 1.7% since last year.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
Symantec Identity Governance and Administration4.3%
SailPoint Identity Security Cloud32.6%
Saviynt Identity Cloud19.5%
Other43.6%
Identity Governance Administration (IGA)
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Symantec VIP Access Manager2.4%
Microsoft Entra ID7.8%
Okta Platform5.0%
Other84.8%
Authentication Systems
 

Featured Reviews

reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Word mining and risk campaigns are the most valuable features of this solution."
"It is flexible, reduces the costs of administration and increases accountability, improves security, and lowers help desk workloads."
"It has improved our user management; it is definitely streamlined."
"It allowed local departments to manage the people in their own groups, without any help from the IT department."
"Plain and simple, IDM provides the automation that allows the IT and respective business department(s) to focus in on other pressing needs while IDM standardizes the identity practice."
"Connector Xpress and Policy Xpress and the new interface."
"Out-of-the-box connectors have a lot of opportunities for configuration."
"The product is easy to install, setup and configure."
"After the initial integration, the overall support calls dropped, and customer satisfaction for VPN increased."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"The solution has helped to increase staff productivity by approximately a minute."
"It is easy to use."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"Mostly from a product expert's point of view, it provides solutions for my clients."
"It's a good tool. It's pretty straightforward."
"VIP is a strong, cloud-based authentication service that enables organizations to secure access to networks and applications to prevent unauthorized logins to company resources, even when passwords have been compromised or shared."
 

Cons

"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers."
"Provisioning has a dependency on Windows.​"
"Not a ten because of the complex setup and because we had some issues applying some patches."
"The support from Symantec Identity Governance and Administration could improve."
"User interface and usability are mainly the features that need improvement."
"Yes, we encountered many product issues during deployment, and some were identified as product limitations."
"It should be better when doing custom connections."
"Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment."
"In my opinion, for this solution, the technical support is not so expert when we talk about integration using the API."
"In the next release, I would like the ability to work offline with remote access."
"Geofencing needs improvement."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"At times, the relay server could not contact Symantec; it would fail open and allow access without a passcode."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"It is challenging to use when installing a new version."
"The reporting on the VIP Manager is not correct."
 

Pricing and Cost Advice

"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"Pricing and licensing models are adequate and reasonable."
"Compared to other options, CA products are not that expensive."
"The price is based on the number of users."
"The product has a good price in competition with another product with the same solution."
"The connector is free, and bundled with the product."
"The price is flexible for our existing customers."
"I can say that the solution is worth the money."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"There are additional costs for maintenance."
"Licensing and pricing seems very fair."
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Top Industries

By visitors reading reviews
Marketing Services Firm
13%
Manufacturing Company
13%
Performing Arts
8%
Government
6%
Comms Service Provider
12%
Manufacturing Company
10%
Financial Services Firm
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
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Also Known As

CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
Symantec VIP
 

Overview

 

Sample Customers

Acciona, Core Blox, DBS
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about SailPoint, One Identity, Omada and others in Identity Governance Administration (IGA). Updated: March 2026.
884,976 professionals have used our research since 2012.