Try our new research platform with insights from 80,000+ expert users

Symantec Identity Governance and Administration vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Identity Governanc...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
User Provisioning Software (11th), Identity Management (IM) (25th)
Symantec VIP Access Manager
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (13th), Access Management (18th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Symantec Identity Governance and Administration is designed for Identity Management (IM) and holds a mindshare of 1.7%, up 1.4% compared to last year.
Symantec VIP Access Manager, on the other hand, focuses on Authentication Systems, holds 2.0% mindshare, up 1.9% since last year.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
Symantec Identity Governance and Administration1.7%
SailPoint Identity Security Cloud14.6%
Microsoft Entra ID9.3%
Other74.4%
Identity Management (IM)
Authentication Systems Market Share Distribution
ProductMarket Share (%)
Symantec VIP Access Manager2.0%
Microsoft Entra ID8.2%
Cisco Duo5.3%
Other84.5%
Authentication Systems
 

Featured Reviews

reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It offers a nice price. It's mid-range."
"Governance."
"Using the implementation guide, I was able to implement the solution with ease."
"There are many valuable features within the solution. The product is easy to customize. It’s also highly secure."
"It's a very useful tool that has improved our client's security, from day one."
"Automated provisioning removes manual labor and manual provisioning."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"The product is relatively easier to use than other identity management products."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"It is easy to use."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"It offers more platform support, like Apple, Android, and Microsoft."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"It's a good tool. It's pretty straightforward."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"The VPN we are using is good and working quite well."
 

Cons

"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
"The support from Symantec Identity Governance and Administration could improve."
"The product's technical support could be better."
"Integration capabilities with other solutions and formats, including JSON, could be improved."
"In the next release, there should be provisioning of your certifications."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"Symantec is only on-premises, not on the cloud."
"A better information display for the approvals within the workflow would give them more information and the ability to comment back on a request as to why they're rejecting it. We've been telling them we'd like this improvement, and we hope to see it."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"In the next release, I would like the ability to work offline with remote access."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"Geofencing needs improvement."
"It is challenging to use when installing a new version."
 

Pricing and Cost Advice

"Compared to other options, CA products are not that expensive."
"The product has a good price in competition with another product with the same solution."
"Pricing and licensing models are adequate and reasonable."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"The price is flexible for our existing customers."
"The price is based on the number of users."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"The connector is free, and bundled with the product."
"There are additional costs for maintenance."
"Licensing and pricing seems very fair."
"I can say that the solution is worth the money."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
report
Use our free recommendation engine to learn which Identity Management (IM) solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
17%
Performing Arts
10%
Computer Software Company
8%
Financial Services Firm
6%
Comms Service Provider
13%
Financial Services Firm
10%
Manufacturing Company
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
Ask a question
Earn 20 points
 

Also Known As

CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
Symantec VIP
 

Overview

 

Sample Customers

Acciona, Core Blox, DBS
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about SailPoint, Microsoft, One Identity and others in Identity Management (IM). Updated: January 2026.
881,082 professionals have used our research since 2012.