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Symantec Identity Governance and Administration vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Identity Governanc...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
User Provisioning Software (10th), Identity Management (IM) (25th)
Symantec VIP Access Manager
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (12th), Access Management (20th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Symantec Identity Governance and Administration is designed for Identity Management (IM) and holds a mindshare of 1.8%, up 1.5% compared to last year.
Symantec VIP Access Manager, on the other hand, focuses on Authentication Systems, holds 2.2% mindshare, up 1.8% since last year.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
Symantec Identity Governance and Administration1.8%
SailPoint Identity Security Cloud13.7%
Microsoft Entra ID8.9%
Other75.6%
Identity Management (IM)
Authentication Systems Market Share Distribution
ProductMarket Share (%)
Symantec VIP Access Manager2.2%
Microsoft Entra ID7.8%
Cisco Duo5.0%
Other85.0%
Authentication Systems
 

Featured Reviews

reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The scalability potential is there if a company needs to expand."
"The solution is easy to scale."
"Streamlines user access, consolidates applications."
"The automated provisioning feature has been very key from an identity management point of view."
"​It has improved our user management. It is definitely streamlined​."
"When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities."
"Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability."
"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."
"It offers more platform support, like Apple, Android, and Microsoft."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"Cloud-based service and management."
"The VPN we are using is good and working quite well."
"It's a good tool. It's pretty straightforward."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
 

Cons

"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
"The reporting functions."
"The drawback with the CA Identity Manager is they don't have a connector to HR systems like SAP, or PeopleSoft, or Workday. That's a major drawback with the CA Identity Manager. For that we have to do lots of custom quoting to get data from HR systems. And if they could connect it to GRC systems, that's good to have in an identity product."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
"The product's technical support could be better."
"The solution is not the best or the fastest available."
"The product works slowly while accessing cloud-native solutions."
"They provide a framework to develop your own connectors. A connector is a piece of software that integrates with the solutions that are not a part of the support matrix. Currently, it is difficult to create these connectors in this solution. Other solutions, such as NetIQ Identity, provide a better way to create your own connector. Currently, there is no cloud version. It should have a cloud version."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"It is challenging to use when installing a new version."
"In the next release, I would like the ability to work offline with remote access."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"Geofencing needs improvement."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
 

Pricing and Cost Advice

"The product has a good price in competition with another product with the same solution."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"The price is based on the number of users."
"Pricing and licensing models are adequate and reasonable."
"The connector is free, and bundled with the product."
"The price is flexible for our existing customers."
"Compared to other options, CA products are not that expensive."
"I can say that the solution is worth the money."
"Licensing and pricing seems very fair."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"There are additional costs for maintenance."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Marketing Services Firm
14%
Performing Arts
9%
Computer Software Company
7%
Comms Service Provider
13%
Financial Services Firm
10%
Manufacturing Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
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Also Known As

CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
Symantec VIP
 

Overview

 

Sample Customers

Acciona, Core Blox, DBS
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about SailPoint, Microsoft, One Identity and others in Identity Management (IM). Updated: January 2026.
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