Zscaler Private Access (ZPA) vs Zscaler Zero Trust Exchange Platform comparison

Zscaler Private Access (ZPA) and Zscaler Zero Trust Exchange Platform are both solutions in the Cloud Access Security Brokers (CASB) category. Zscaler Private Access (ZPA) is ranked #8 with an average rating of 8.9, while Zscaler Zero Trust Exchange Platform is ranked #9 with an average rating of 8.5. Zscaler Private Access (ZPA) holds a 1.8% mindshare in CASB, compared to Zscaler Zero Trust Exchange Platform’s 8.7% mindshare. Additionally, 100% of Zscaler Private Access (ZPA) users are willing to recommend the solution, compared to 98% of Zscaler Zero Trust Exchange Platform users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Nov 2, 2025

Zscaler Zero Trust Exchange Platform and Zscaler Private Access (ZPA) are major players in network security. Based on user feedback, ZPA has an advantage in terms of its manageability and automatic connection features, making it a favored choice for easy, secure access.

Features: ZPA offers automatic VPN connectivity, seamless single-sign-on for Windows, and robust application segmentation, contributing to its reputation for effective and efficient secure access. On the other hand, Zscaler Zero Trust Exchange Platform integrates vital security measures such as CASB, DLP, and SSL inspection, enhancing user experience with its scalable deployment and holistic security solutions.

Room for Improvement: Zscaler Zero Trust Exchange Platform users suggest improvements in policy granularity, latency issues, and SCMP options. Enhancements in customer support responsiveness are also desired. Meanwhile, ZPA could benefit from more detailed policy settings, better cloud infrastructure integration, and competitive pricing options to alleviate user concerns about costs.

Ease of Deployment and Customer Service: Zscaler Zero Trust Exchange Platform is recognized for its simple deployment across various IT environments and receives positive feedback on technical support, though with occasional delays. ZPA stands out for its straightforward deployment in hybrid clouds and consistent support, yet users request better integration with existing infrastructures and more responsive customer service.

Pricing and ROI: The Zero Trust Exchange Platform is considered expensive but justified by its broad capabilities and ability to reduce reliance on traditional hardware, offering cost-effectiveness for large-scale deployments. ZPA's pricing is generally seen as reasonable, delivering significant ROI by improving security efficiency despite some concerns about costs for additional features.

To learn more, read our detailed Zscaler Private Access (ZPA) vs. Zscaler Zero Trust Exchange Platform Report (Updated: December 2025).

Buyer's Guide

Zscaler Private Access (ZPA) vs. Zscaler Zero Trust Exchange Platform

December 2025

Download the complete report

Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of January 2026, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 2.5%, up from 1.7% compared to the previous year. The mindshare of Zscaler Private Access (ZPA) is 1.8%, up from 0.3% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 8.7%, down from 10.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Access Security Brokers (CASB) Market Share Distribution
Product	Market Share (%)
iboss	2.5%
Zscaler Private Access (ZPA)	1.8%
Zscaler Zero Trust Exchange Platform	8.7%
Other	87.0%

Cloud Access Security Brokers (CASB)

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

Read full review

Martin Partridge

Solutions Architect at Direct Line Group

User access is simplified and secured through central core functionalities

The simplicity and logical structure of Zscaler make it easy to use and administer. It allows grouping, enabling en masse access conveniently. Unlike the BlueCoat proxy, which was more prescriptive and individual-focused, Zscaler offers group access. Additionally, Zscaler's modern tools enhance the network architecture by passing everything through a central core of security, ensuring everything is secure before accessing the internet.

Read full review

Sumit Bhanwala

architect at Tata Consultancy

Cloud-based platform simplifies device and data center management

I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"Content filtering is the most useful feature of iboss."

"iboss is among the few products providing inline filtering where no application is needed on the device."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

More iboss pros

"Zscaler Private Access (ZPA) is more secure than these particular VPN solutions."

"Zscaler Private Access (ZPA) is much more secure than VPN because users are only allowed to access specific applications rather than the whole network."

"Zscaler Private Access (ZPA) is a mature, enterprise-grade Zero Trust solution that delivers security and operational benefits."

"Zscaler Private Access (ZPA) is the most mature compared to other vendors in terms of features and stability."

"I would assess the security level achieved with Zscaler Private Access (ZPA)'s Zero Trust architecture as inherent to the system."

"The features I appreciate the most about Zscaler Private Access (ZPA) are that it is very easy to use, and we have Terraform for it, which makes it even easier and very straightforward."

"It provides security and has a great service user experience."

"Zscaler ZPA is easy to administer and is organized in a straightforward and logical manner."

More Zscaler Private Access (ZPA) pros

"It is easy to use."

"The tool's scalability is good."

"The policies are very easy to implement."

"It's one of the easier products on the market as far as set-ups and deployments. Even across their whole product suite, they've made it pretty simple."

"The scalability of the solution is great."

"The VPN is great for the stability on offer and for the cloud updates and insights you can get."

"Yes, it is very stable. I have never seen it go down, not once."

"The most valuable features of Zscaler SASE include web filtering, application control, and the private access configuration."

More Zscaler Zero Trust Exchange Platform pros

Cons

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"Its pricing could be better."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"Sometimes, obviously, there are bugs."

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."

More iboss cons

"I am not happy with the technical support from Zscaler Private Access (ZPA), particularly in India, where reachability is an issue with salespersons."

"There are some bugs in the solution."

"There are some bugs in the solution, which they are clearly working on, and they are still not resolving them. So it's taking some time."

"The price is a concern as it increases every year and becomes more expensive, driving customers and other vendors to look for alternatives."

"Customer service and support are rated seven or eight out of ten, needing improvement in quality and response time."

"The current pain points we sometimes experience relate to the additional security applications we have on the laptops, and sometimes I don't know if I didn't get any notification from the application because it's an agent problem or something security-wise blocking this."

"Sometimes connection errors occur when users are unable to connect to the particular cloud."

"The rollout process could be much easier, and the configuration of identity providers like Azure is more complicated than with other zero trust network providers. This can be a pain point."

More Zscaler Private Access (ZPA) cons

"There is some issue while accessing the portal. It takes too long."

"What could be improved in Zscaler Private Access is its notification. For example, if there's a speed issue, there should be a pop-up that alerts the user about it. If there is a network quality issue, for example, it isn't good enough to connect to, or the network quality is bad, there should be a notification from the solution. Zscaler Private Access also needs improvement in terms of its interface and security."

"The interface needs a bit of work."

"It's an expensive solution."

"We often face performance and latency issues with Zscaler SASE."

"Occasionally, issues arise in the LogStack by a third party, particularly for government websites accessed by numerous users."

"The pre-defined dictionaries could be improved."

"The tool must provide IP-blocking features."

More Zscaler Zero Trust Exchange Platform cons

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is expensive compared to one of its competitors."

"The overall pricing for iboss is very competitive and transparent."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

Information not available

"The solution is expensive."

"In terms of market positioning, I would describe Zscaler Private Access as offering optimal pricing. Based on our experience, Cato Networks tends to be slightly more expensive."

"Pricing for Zscaler Private Access is moderate. It's acceptable, though I can't give you the exact price currently. It's not too expensive, and on a scale of one to five, I would rate it a four out of five in terms of pricing."

"It's an affordable solution"

"My company is a Zscaler Private Access partner, so the customers pay for the license fees."

"The cost is expensive. It depends on the number of users."

"The product has reasonable pricing."

"As per industry leads, Zscaler CASB is an expensive solution."

More Zscaler Zero Trust Exchange Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Cloud Access Security Brokers (CASB) solutions are best for your needs.

See recommendations

881,082 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

13%

Insurance Company

12%

Comms Service Provider

Manufacturing Company

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	4
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	12
Large Enterprise	41

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

See all answers

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

See all answers

What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

See all answers

What is your experience regarding pricing and costs for Zscaler Private Access (ZPA)?

Prices for Zscaler Private Access (ZPA) are higher than traditional solutions, but it provides enhanced security.

See all answers

What needs improvement with Zscaler Private Access (ZPA)?

Zscaler Private Access (ZPA) can be improved by expanding integrations. While they integrate with standard vendors su...

See all answers

What is your primary use case for Zscaler Private Access (ZPA)?

Zscaler Private Access (ZPA) is a Zero Trust Network Access solution. When replacing traditional remote access VPN te...

See all answers

What is the better solution - Prisma Access or Zscaler Private Access?

We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...

See all answers

What do you like most about Zscaler SASE?

The most valuable features of Zscaler Private Access are reliability, scalability, and availability.

See all answers

What needs improvement with Zscaler SASE?

The solution needs to improve a lot of aspects.

See all answers

Comparisons

Netskope vs iboss

Compared 13% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Cisco Umbrella vs iboss

Compared 9% of the time

Zscaler Internet Access vs iboss

Compared 8% of the time

Appgate SDP vs iboss

Compared 3% of the time

More iboss Competitors

Netskope vs Zscaler Private Access (ZPA)

Compared 65% of the time

Cloudflare One vs Zscaler Private Access (ZPA)

Compared 18% of the time

CyberArk Secure Cloud Access vs Zscaler Private Access (ZPA)

Compared 8% of the time

More Zscaler Private Access (ZPA) Competitors

Cato SASE Cloud Platform vs Zscaler Zero Trust Exchange Platform

Compared 10% of the time

Prisma Access by Palo Alto Networks vs Zscaler Zero Trust Exchange Platform

Compared 5% of the time

FortiSASE vs Zscaler Zero Trust Exchange Platform

Compared 5% of the time

Microsoft Purview Data Loss Prevention vs Zscaler Zero Trust Exchange Platform

Compared 4% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs Zscaler Zero Trust Exchange Platform

Compared 4% of the time

More Zscaler Zero Trust Exchange Platform Competitors

Product Reports

Buyer's Guide

iboss

January 2026

Download iboss product report

Buyer's Guide

Zscaler Private Access (ZPA)

January 2026

Download Zscaler Private Access (ZPA) product report

Buyer's Guide

Zscaler Zero Trust Exchange Platform

January 2026

Zscaler Zero Trust Exchange Platform report

Download Zscaler Zero Trust Exchange Platform product report

Also Known As

iBoss Cloud Platform

No data available

Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Zscaler Private Access enhances security by enabling access to specific applications without exposing entire networks. It is designed for scalability and flexibility, making it particularly suitable for cloud transitions and remote work environments.

Zscaler Private Access offers a comprehensive solution for modern security needs by ensuring secure remote application access. This is achieved through its advanced features such as micro-segmentation and AI capabilities. Organizations can integrate ZPA with existing security infrastructure, providing seamless operation during cloud transitions. Users benefit from policy-based access management and dashboards that enhance visibility and control. However, ZPA faces some challenges, including bugs, configuration difficulties with identity providers, and a limited rule customization capacity. Delayed support responses and annual price increases are also concerns that need addressing.

What are the key features of Zscaler Private Access?

Micro-segmentation: Restricts application access to improve security.
AI Capabilities: Enhances operational efficiency through intelligent actions.
Group Access: Allows secure access management for different user groups.
Policy-based Access: Ensures control and oversight with customized policies.
Integration Support: Seamlessly incorporates existing security tools.

What benefits should users expect when evaluating Zscaler Private Access?

Scalability: Supports growing demands without compromising service.
Ease of Use: Simplifies operations for remote access and cloud integration.
Visibility and Control: Comprehensive oversight through dashboards and policy management.
Operational Flexibility: Allows adjustments to meet user requirements effectively.

Zscaler Private Access is widely adopted across industries transitioning from traditional VPNs to more secure remote access solutions. Companies leverage it for secure network communication, accessing cloud resources like AWS and Azure, and integrating with internal systems. Local, customer, and cloud networks extensively use ZPA for secure internet access and as a modern replacement for older proxy technologies.

Zscaler

Zscaler Zero Trust Exchange enhances security with seamless cloud-based connectivity and VPN-less operation, offering integration with multiple identity providers and advanced security features, suitable for remote work environments.

Zscaler Zero Trust Exchange provides secure, adaptive connectivity without traditional VPNs, allowing organizations to replace legacy systems and bolster remote work security. The platform offers cloud-based protection, single sign-on, dynamic URL categorization, and scalable solutions. While advanced security features like DLP and threat protection enhance data protection, users may face issues with speed, connectivity, and some customization options. Integration challenges, latency due to multi-tenant hosting, reporting delays, and licensing costs require consideration. It supports secure internet access and private application security, ensuring traffic control and data compliance.

What are the key features of Zscaler Zero Trust Exchange?

VPN-less Connectivity: Enables secure remote access without traditional VPNs.
Cloud-based Security: Offers scalable protection utilizing cloud infrastructure.
Single Sign-On: Integrates with multiple identity providers for streamlined access.
Dynamic URL Categorization: Provides real-time URL filtering to enhance security.
Advanced Threat Protection: Detects and mitigates sophisticated threats effectively.
Customizable Policies: Allows tailored security protocols to fit unique requirements.
Comprehensive DLP: Protects sensitive data through robust data loss prevention.
Integration Capabilities: Connects seamlessly with cloud services and applications.

What are the benefits of using Zscaler Zero Trust Exchange?

Enhanced Security: Delivers consistent protection regardless of user location.
Improved Compliance: Ensures adherence to data protection regulations.
Streamlined Access: Simplifies connectivity to private and cloud applications.
Scalability: Supports expanding organizational demands with cloud scalability.
Real-time Visibility: Provides instant insights into security incidents and network traffic.

Zscaler Zero Trust Exchange is deployed across industries to secure remote access and enforce zero trust principles. Organizations in finance, healthcare, and technology sectors utilize it for secure internet access and visibility into cloud applications, enhancing performance and compliance in dynamic environments.

Zscaler

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Information Not Available

Siemens, AutoNation, GE, NOV

Buyer's Guide

Zscaler Private Access (ZPA) vs. Zscaler Zero Trust Exchange Platform

December 2025

Free Report: Zscaler Private Access (ZPA) vs. Zscaler Zero Trust Exchange Platform

Find out what your peers are saying about Zscaler Private Access (ZPA) vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: December 2025.

DOWNLOAD NOW

881,082 professionals have used our research since 2012.

See our Zscaler Private Access (ZPA) vs. Zscaler Zero Trust Exchange Platform report.

See our list of best Cloud Access Security Brokers (CASB) vendors.

We monitor all Cloud Access Security Brokers (CASB) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.