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Netskope vs Zscaler Private Access (ZPA) comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (7th), Internet Security (3rd), Web Content Filtering (3rd), ZTNA as a Service (11th), Secure Access Service Edge (SASE) (9th)
Netskope
Ranking in Cloud Access Security Brokers (CASB)
4th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
44
Ranking in other categories
Secure Access Service Edge (SASE) (4th)
Zscaler Private Access (ZPA)
Ranking in Cloud Access Security Brokers (CASB)
15th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Yusuf_Hashmi - PeerSpot reviewer
Centralized policy management and real-time protection provide consistent security across locations
The centralized policy management is essential for applying consistent controls across all locations. The cloud enablement feature helps eliminate on-premises infrastructure by adopting Netskope ( /products/netskope-reviews ). For threat detection and prevention, being able to lay down specific granular controls to block uploads to non-approved websites or web apps is very effective. Real-time protection enhances our security posture by providing continuous monitoring and prevention at the endpoints, which is spread across individuals working from various locations.
Martin Partridge - PeerSpot reviewer
User access is simplified and secured through central core functionalities
The simplicity and logical structure of Zscaler make it easy to use and administer. It allows grouping, enabling en masse access conveniently. Unlike the BlueCoat proxy, which was more prescriptive and individual-focused, Zscaler offers group access. Additionally, Zscaler's modern tools enhance the network architecture by passing everything through a central core of security, ensuring everything is secure before accessing the internet.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"Its initial setup was straightforward."
"Technical support is pretty sharp and very responsive."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"The most useful feature of this solution is Cloud Control, which allows me to schedule cloud uploads."
"The automation offered by the product is pretty solid."
"Netskope is a really good product. I cannot segregate which features are the most valuable. We find most of the features to be valuable. It gives us what we are looking for."
"Technical support is good. They are very helpful and quick to resolve any issues we have."
"Netskope serves as a single web console carrying out multiple functionalities: Zero Trust Network Architecture (ZTNA), Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), Web DLP, and firewall services."
"The product's analytics part is pretty fine."
"Their technical support is very good."
"Netskope's control is user-friendly and comprehensible. It also helps in conveying information effectively as a company, making it crucial for customer satisfaction."
"Zscaler Private Access helps by resolving network choke issues, allowing application access from public networks without needing to integrate with internal networks."
"Zscaler Private Access helps by resolving network choke issues, allowing application access from public networks without needing to integrate with internal networks."
"Zscaler Private Access (ZPA) is the most mature compared to other vendors in terms of features and stability."
"Zscaler ZPA is easy to administer and is organized in a straightforward and logical manner."
"It provides security and has a great service user experience."
"The scalability is amazing. Whenever we need to upgrade the users, it increases immediately."
"Overall, I would rate it a nine out of ten."
"Zscaler Private Access (ZPA) is much more secure than VPN because users are only allowed to access specific applications rather than the whole network."
 

Cons

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"File integrity monitoring would be very advantageous as an additional feature."
"Its pricing could be better."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"The limitations in Zero Trust's publisher sessions are a concern. Currently, it supports only between 15,000 to 32,000 sessions."
"Lacking in local customer support."
"There could be better integration with other solutions."
"The configuration in the cloud model could be improved upon."
"Third party integration with other cloud applications could be improved. Sometimes the API won't be working, but Netskope is taking it seriously. They accept all the feature requests, and they are trying to provide whatever we ask from them."
"They could improve their mobile agents as they have some limitations."
"There is currently no DLP on-premises."
"I would like to have an identity theft protection function."
"The rollout process could be much easier, and the configuration of identity providers like Azure is more complicated than with other zero trust network providers. This can be a pain point."
"Customer service and support are rated seven or eight out of ten, needing improvement in quality and response time."
"The price is a concern as it increases every year and becomes more expensive, driving customers and other vendors to look for alternatives."
"The lack of control over the 700+ external IPs through which traffic exits Zscaler is problematic."
"One area for improvement is setting posture profiles for vendor machines."
"Zscaler restricts customization to a maximum of 256 customizable rules, which can be a limitation for us."
"There are some bugs in the solution, which they are clearly working on, and they are still not resolving them. So it's taking some time."
"There are some bugs in the solution."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"I would rate the pricing nine out of ten."
"The tool's pricing is not too cheap or expensive. However, it can be costly for a small business."
"The product's price is average."
"I wasn't involved in the initial discussions about its cost. However, within the next year, by around June, I'll need to review the vendors' quotes. Typically, our procurement team handles the process by issuing an RFP to vendors to get quotes. From there, we evaluate based on pricing and may conduct a proof of concept to assess value."
"The pricing is competitive."
"The price of the solution is fair but it depends on your use case."
"It is an expensive solution."
"On a scale from one to ten, where one is expensive, and ten is cheap, I rate the solution's pricing a six out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
9%
Insurance Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have a couple of thoughts for improvement, but usually when I address them with my rep, they put it into the featur...
What is your primary use case for iboss?
We use it primarily for simpler filtering because we're a K12 entity.
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What do you like most about Netskope CASB?
The product's analytics part is pretty fine.
What is your experience regarding pricing and costs for Netskope CASB?
Netskope is cost-effective compared to similar solutions like Zscaler.
What is your experience regarding pricing and costs for Zscaler Private Access (ZPA)?
Pricing is a concern as it increases every year, making the solution more expensive for customers.
What needs improvement with Zscaler Private Access (ZPA)?
The price is a concern as it increases every year and becomes more expensive, driving customers and other vendors to ...
What is your primary use case for Zscaler Private Access (ZPA)?
I am helping a customer to evaluate Palo Alto IoT Security ( /categories/iot-security ) and Cloudflare ( /products/cl...
 

Also Known As

iBoss Cloud Platform
Netskope CASB
No data available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
NetApp, Genomic Health, Caterpillar, Apollo, Pandora, Continental Resources, Fractal, infinera, Tesla
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Find out what your peers are saying about Netskope vs. Zscaler Private Access (ZPA) and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.