Dell NetWorker Reviews

• Support for various operating systems, we use, AIX, Solaris, Linux, VMware, and Windows
• Excellent deduplication with Data Domain Boost
• A good user interface, so we can, from a single console, manage the entire backup infrastructure

We are using a single product, with the same licenses, to backup Oracle servers, SQL Servers, Exchange, and our virtual environment. It also allows us to clone the backups to a disaster recovery site. With the integration with Data Domain Boost we are significantly saving backup space.

I think, first of all, the part that relates to backup virtual machines. I've seen better and faster solutions, for example: Veeam.

We've used NetWorker for about ten years. We are primarily using NetWorker to backup our core servers with Solaris. For the last three years, we use Networker to backup the entire infrastructure.

We're also using the NetWorker Module for Microsoft v8.2.1.8, and the NetWorker VMware Protection v1.1.1.50.

No issues encountered.

We had no problems with stability.

We had no problems with scalability. We have two data centers with different infrastructure.

I have worked with local EMC partners, I have had a positive experience.

I did not use technical support for NetWorker, but I have used it for some other EMC products and I think they were a little slow. 7/10.

Initial setup was straightforward. The documentation is good.

We did it in-house.

We use NetWorker Capacity Licensing Model. Estimating the backup environment's capacity is, for me, very complex, and I think not even clear.

It is a good product with some problems backing up virtual machines (slow restore). We use NetWorker Capacity Licensing Model. Estimating the backup environment's capacity is, for me, very complex, and I think not even clear.

The full backup is a great feature. Restoration is also good and very quick. 

The UI needs some enhancement to be more user-friendly.

I've been using this solution for over a year. 

Once it's deployed, the solution is very stable. 

Both Veeam and Veritas are similar solutions. I went with Dell NetWorker because my hardware is Dell, so it's one call for support.

The initial setup doesn't take very long. It's only used by the backup admin.

Licensing is moderately expensive.

For anyone using Dell products, it's important to have a backup software like NetWorker in the same ecosystem.

I rate the solution seven out of 10. 

Our retirement system in Chile is private. In short, in our social security system, when you put funds in every month, you'll have some money for your retirement. One of our client companies uses this solution for backups. There are a lot of terabytes that need to be backed-up.

They have been using this solution for eight years. They are upgrading their hardware every day. Their hardware solution is EMC Data Domain and they use Dell EMC NetWorker in order to store the data. It works fine.

Another one of our clients is a telephone company. They need to keep call data for long periods of time. Our other client is an astronomical observatory — the largest observatory in the world. They use Dell EMC NetWorker to keep track of their astronomical images, etc.

We plan to extend our use of this solution. It's our life — we sell and deploy depending on our clients' needs.

They need to take off the tape and allow us to use different repositories in order to keep the data for five to 10 years. The data storage capabilities should be improved.

The next release will include better integration with Data Domain, which is a really good product.

This solution is very stable.

The technical support is okay, but it could be better.

You need to have some knowledge, but overall, the initial setup is not that complex.

Deployment depends on how many machines you want to back up — but that's not really a big issue. I think it's fast but it depends on if you have virtual machines, and on the size of the machines that you need to backup. The first thing you have to do is design. If you design everything properly, the setup is easy. Once this stage is complete, it's not a problem.

We have some integrators and consultants that help us with deployment.

Just one person is required for deployment, but you need some client representatives, some telecommunication guys, some storage guys, and some virtual machine guys. In reality, only one or two people are necessary — one technician and one project manager.

One technician and one project manager are enough, even for a big project. As long as you plan and you control the different phases of a project, there won't be a problem. 

On a scale from one to ten, I would give this solution a rating of nine.

Most customers are integrated with the hypervisor environment. It's a mix between VMware and Hyper-V. The database and integration with the database is SQL and it has since changed to Oracle. This is mostly what we are using to unify everything.

The solution has minimized the recovery time objective, and the recovery point objective, the RTO and RPO. Most customers are looking to minimize downtime. The solution has helped ensure this.

The backup and configuration for the virtual environment have been the most valuable features, especially with VMware.

The operating system could be improved. The interface could also be much easier.

The stability is very nice.

The solution has very good scalability.

Technical support is good, but it depends on the time zone. I've noticed that some areas offer better support than others.

The initial setup isn't straightforward or complex. It's somewhere in between. Deployment took about two weeks.

I did the implementation myself.

The pricing is mid-range. It's not the cheapest, but it's not too expensive.

We are using the on-premises deployment model.

I would rate the solution eight out of ten.

It's not easy to integrate. We have to read a lot of documentation in order to configure the solution. 

• Management GUI
• Pools to direct backups to storage

It allows us to not worry about our backups.

Some functionality is restricted to Data Domain.

21 years.

No.

No.

Excellent.

The initial setup was complex in 1996, but now our environment is simpler, thus requiring two servers.

If you need to backup multiple OS platforms, this is the product to purchase

We primarily use the solution for backup systems at the company. Ther is also a secondary use case whereby if our customers have this software, we can supplement it.

The solution has a longer lifespan. The customer doesn't have to change their solution and upgrade every four years. It's much better for the customer to have a stable piece of software that has a lifespan of maybe ten years or more.

The scaling can be difficult when updates are involved.

Sometimes the systems come in faster than a producer of the software can react to the new features.

The solution should have better access to Linux or virtual systems of files based on Linux. It doesn't matter if it is a hard installation or only a virtual installation. Sometimes the client doesn't need a backup of the whole system and only needs a handful of files. 

The initial setup is complex.

Technical support should be more accessible.

While the company may have been using the solution for ten or more years, I'm new to the organization. I don't have as much experience with it.

The solution offers excellent long-term stability. The product doesn't have a short lifespan, meaning clients can use it and rely on it for ten to 15 years or so. It helps with continuity.

While it might be scalable, every day we see some new operating systems and some new updates, and so on. Occasionally, there is a problem with these new one updates, due to the fact that something is changed in some settings in the new system. Therefore, when you use the old settings for such a backup, sometimes it doesn't work normally. You need to go back and recalibrate.

Technical support is okay. They often have patches and other solutions that can help resolve issues. However, sometimes they are not accessible. It's a big problem.

The initial implementation is not straightforward. It's a bit complex. I wouldn't say the process is easy. You have to create a map of the main points and storage. There are three levels of the agents. While it's easy to use for the customer, setting it up is a bit tricky.

It may be helpful to get the help of an integrator during the implementation process.

While it's my understanding that the solution is a bit expensive, I'm not in sales and therefore can't really comment on actual costs. I can't compare it to other options on the market.

We are an authorized service provider of Dell.

The company is working on a hybrid cloud solution currently.

In general, I would rate the solution nine out of ten. If it offered better access to Linux or virtual systems of files based on Linux, it would be perfect.

I'd advise potential new users to take a look at the product if they are looking for a long-term solution. It is not software for one year. It is likely something that can be used for five or more years. That is why it is better to really research and compare to see if it really is needed as it's a bit hard to install it. And, once implemented, it's likely going to be hard to change.

We used the on-prem version of this solution. Our primary use case of this solution is for backup and recovery software. 

The deduplication needs improvement and it could use better integration. 

It's very stable. 

NetWorker has very good scalability. 

They have good technical support. They had good solutions for any problems I had. 

We are in the process of switching to Commvault. It was a business decision, not a technical problem with NetWorker. 

This solution might be a bit complex for an end-user but it's a great solution for a technical person. 

I think it's a very good solution. 

I would rate it an eight out of ten. No solution can be a ten. 

Dell EMC NetWorker is used for backing up and restoring data.

Dell EMC NetWorker integrates well with our domain and the performance is quite good on-premise. We receive approximately 1 terabyte within one hour.

The solution could improve by having more integration.

I have been using Dell EMC NetWorker for approximately 10 years.

The solution is stable.

Dell EMC NetWorker is scalable but it has some limitations.

We have approximately five people using this solution in my organization.

I have been satisfied with the technical support.

I have previously used Commvault.

The installation is straightforward.

We can do the implementation with two engineers and one manager.

There is a license required to use the solution and it is on an annual basis.

I would recommend the on-premise deployment of the solution but not the cloud version.

I rate Dell EMC NetWorker a seven out of ten.