Dell NetWorker Reviews

The management of Dell Networker is quite cumbersome because we have to operate on a separate interface for reporting backup jobs. In addition, we have different interfaces, so we recommend it be consolidated into a single interface for all its operations. For example, my team and I have to hop on other interfaces and different applications to manage Dell Networker. Hence, it becomes pretty cumbersome for operations.

We have been using the solution for six years.

The solution is scalable, and approximately 1,000 users utilize the solution in our organization.

We have had a good experience with customer service and support. I rate them an eight out of ten.

A partner did the initial setup, and we shared the venue. The setup was not difficult because we outsourced it to a consultant. So that consultant came in and deployed the solution for us.

The pricing could be more economical for organizations, so organizations like ours can adopt and utilize it to its full potential. However, at the moment, we have challenges with the pricing as it is quite costly.

I rate the solution an eight out of ten. The solution is good, but it can be improved by consolidating multiple interfaces into one.

We provide this solution to our customers and we are partners with Dell. I'm an information consultant. 

The valuable features are scalability, virtual environment protection, and the migration to OneCloud feature. All the features are excellent. 

This is an expensive solution, in addition to which, the interface is not user-friendly. We're sometimes looking for a feature on one interface and it's on another. It would be helpful if they would centralize everything on one interface.

I've been using this solution for two years. 

The solution is stable. 

The solution is scalable.

Dell support is the best in the world. 

The initial setup is very complex but once that's done, the rest is easy. We've deployed this solution to 10 customers. 

NetWorker is a very expensive solution. 

I usually compare NetWorker with NetBackup which comes with IBM Spectrum Connect. I think NetBackup is a better solution. In our country, it's only the communication operators who use this solution because they have more data to manage every day.

This solution is suitable for enterprise-size organizations. I usually only provide NetWorker as an option if the customer asks for it. If it were my choice, I would recommend Veeam or IBM Spectrum Protect.

I rate the product six out of 10. 

Usually, you can use this product to do the backups for almost everything. For first-party products, like SAP, it works well. It's good for security and protection and offers a repository for backups. 

The possibility of recovering up-to-the-moment data is very useful. You can have any backup registry onsite. There's a special database, which will contain all index orders. The only thing you have to do is set up the backup medium with the proper backup. It's very easy to use.

There is really broad coverage as to what can be protected. That's the thing from the point of view of the usage and from the point of view of the technology itself. It's very important how it can operate easily and how it can be integrated with Data Domain.

Once it's set up properly, it works very smoothly. It's a pretty straightforward setup.

The solution is stable. 

It has lots of great features, and we don't find anything lacking. 

It is very scalable. 

The interface could have a different appearance. It could be green or blue instead, for example. 

Users need to have specific knowledge of the product before they jump in and use it. 

I've used the solution for 21 years. 

It is stable and reliable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

It's scalable. You can scale on one single computer up to hundreds of them on computers, or thousands of virtual machines with the same Networker products.

Typically, issues are escalated to me, and I deal with problems on my own. However, I have been in touch with support. They are helpful and responsive. 

Positive

I've also worked with Avamar. 

For the DevOps environment, I would prefer to go with Avamar. However, if I needed to set up something at the enterprise level, I'd prefer Networker.

The initial setup is very straightforward and simple. It's not difficult to set up at all. 

Backup systems are one of the most tricky to maintain as there are so many factors that can influence the backup process. Not only the backup - also the computers themselves, the operating systems, can play a role. It takes a moderate level of maintenance.

I can't speak to the actual pricing of the product. 

I'm working with the latest version of the product.

I'd advise new users to know the product before you start to implement it. Very often, people start to deploy the system without product knowledge. Sometimes the product implementation is really bad. If the implementation is bad, so it won't work for you smoothly. So know the product implementation and features, and you should know which ones will be the design architecture of the system.

I'd rate the solution nine out of ten. 

We use Dell NetWorker for backup on tape libraries and for integration with old systems. 

The solution requires better technical support. There also needs to be improvements made to the integration with the environment. This includes an improvement made to the restored models for a lot of applications.

I have been using Dell NetWorker for 10 years.

Dell NetWorker is not the best solution, but it is decent. Many customers depend on it for backup.

Dell NetWorker is a software, it is not scalable. This is not required.

Technical support for Dell NetWorker is not good. The technicians are in the USA. When you open a ticket, they send the concern to India. There, the team does not have enough knowledge to support you.

Neutral

The initial setup of Dell NetWorker uses a software package that you can implement on the server, operating system, or on a virtual machine. The software implementation takes about 30 minutes. The integration with the whole environment depends on the size of the environment.

Dell NetWorker has two types of licensing models. One is a capacity license and the other is a circuit license for virtual machines.

I do not recommend Dell NetWorker as a solution. I rate the product a five out of ten overall.

We use Dell EMC NetWorker for our database and applications.

Because of the duplication feature, we were able to save a significant amount of storage space. We do not have to duplicate the data that is being backed up to storage. With this feature, we can back up a single data set rather than multiple data sets.

It has enabled us to save a significant amount of storage space while also lowering our storage acquisition costs.

Deduplication is the most valuable feature of this solution.

It is very intuitive and easy to use.

I believe that the area of support could be improved. They don't appear to have an adequate number of staff members to assist us if we have any problems. It would be extremely beneficial if they could provide local support.

I would like to see encryption included in the next release to encrypt the data that we are backing up.

I have been working with Dell EMC NetWorker for three years.

It is very stable. We have no issues with the stability of Dell EMC NetWorker.

Dell EMC NetWorkerDell is a scalable product.

We upgraded to a newer version twice.

We have a large company with over 200 users.

The initial setup was easy.

We were able to complete the installation ourselves.

Dell EMC NetWorker is very expensive.

Licensing fees should be reduced. It is a bit expensive, but it is a good application.

I used to manage the backups, but I am no longer responsible for them.

I would rate Dell EMC NetWorker a seven out of ten.

The GUI is the best feature. It's very good and easy to use.

It is very easy to manage and easy to configure the backup.

We are having some issues with some of the features. For example, the reporting, or the display of current licensing on the portal need improvement.

The reporting is not to our satisfaction and our main area of concern. It doesn't provide any form of analysis.

There is a delay in the offering from Dell.

Support is definitely an area of concern because of the time it takes to resolve our issues. We should not have to wait long periods of time to have issues resolved. When a complaint is logged the issue should be resolved within a reasonable amount of time.

I have been using Dell EMC NetWorker for 20 years.

We are currently working with version 19.0.

Version 19 has been stable, but there were several versions in between that had some issues, such as versions five, eight, and nine. In addition to the stability issues, there were some concerns with the performance.

Scalability for us is limited because we are using this solution for system backup. and not beyond that. We don't have any cloud, and we do not have any snapshot; it is simply a file system backup.

We have not yet explored scalability. Our requirement is a very basic one.

We have contacted technical support for the issues that we are facing with some of the features and their response to us was that they are faced with some delays in resolving these issues. This is the reason that we are exploring other backup solutions.

We have several cases that are pending and have been for a very long time.

Support from Dell needs improvement. We are not getting the type of response that we were expecting from Dell.

The responses we have received from Dell have not been encouraging.

The initial setup is not an issue, it can be installed easily.

We have a total of 35 servers, that were installed individually.

The licensing model can be traditional licensing or capacity-based licensing. We have traditional licensing rather than capacity-based because of our long history.

We are currently evaluating other products as we would like to replace Dell EMC NetWorker with another backup software. We would like to carry out some PoCs to see which is the best. Feature-wise, we would like to know which is the best on the market.

We are also evaluating other products to see which features this solution is lacking.

I would recommend this solution, but if asked specifically about the support then I would not recommend this solution's support.

As far as performance is concerned, and the working functionality point of view, definitely it is a good solution.

We have also used this solution for the last 20 years. Definitely, there is a level of comfort.

However, as of late, maybe when Dell had taken over from EMC, we have noticed there is an issue as far as support is concerned. We are not getting good support, which is what we are supposed to get from them, especially since we have been long-standing customers of EMC NetWorker. Regardless of what we were supposed to get, we are not getting it.

I would rate Dell EMC NetWorker a seven out of ten.

Primarily, I use the solution in order to backup to tape, usually for long-term backups.

With NetWorker, I'm still trying to use it more now, as I wasn't so much in the past.

I like how easily I am able to recognize the labels, the barcodes on the tape. With NetWorker, once you know your tapes and you have your record of them, you should be able to identify them easily.

The updated graphical interface is better than it used to be.

The initial setup is very straightforward. 

The solution is very stable.

We find the product to be scalable. 

Technical support is very helpful.

In older versions, the graphical user interface isn't so good. 

There should be more vendors incorporated into the solution.

I've been using the solution for about two years or so. 

We have found the stability to be quite good. The performance is reliable. There are no bugs or glitches. It doesn't crash or freeze. 

The solution scales well. If a company needs to expand it, it can do so. 

We have five people working on the solution in our company.

We do not plan to increase usage at this time. In fact, we may switch to another solution.

We have been satisfied with technical support. They've been helpful and responsive. 

A company will find the initial setup wot be straightforward. It's not complex or overly difficult. The implementation process is easy.

I can't speak to the licensing costs.

We are considering switching to Commvault. We're looking into it a bit more. However, that would depend on what the client would like to do. It's not up to us.

I've been using the solution as a customer and an end-user.

I work on the latest version of the solution, however, I can't speak to the exact version number. 

Currently, I'm just trying to find out if, let's say you've done a backup with NetWorker in the past, how are you'll be able to migrate that data to Commvault.

I'd rate the solution at an eight out of ten.

We use it for backups and data protection.

It has the ability to support all kinds of backups. It can be used to back up databases, operating systems, virtual machines, Lotus Notes, and Exchange. It can also do remote image backups for remote sites.

It integrates and works with Data Domain. It is an enterprise-class product that can be used for anything and everything across multiple sites and locations. It is also very scalable.

Its console UI should be better. It should also have more out-of-the-box reporting functionalities.

It should also have easier cloud integration. They have got cloud boost and things like that, but if you want to directly back up to the cloud, I'm not too sure whether you can do it. For example, you can easily send data from Commvault to AWS, Azure, or a container, but it seems to be not so easy in NetWorker.

I have been using this solution for a few years.

It is very stable.

It is very scalable. It is used by our customers, and their user base is quite large with around 3,000 users.

Their technical support is very good.

It takes half an hour to one hour. You can do it yourself, but sometimes, you may run into issues and require tech support. We have five people for 24/7 support for our customers.

If it is a virtual machine and you're upgrading the Networker version, you have to take a snapshot image before you upgrade it so that you can roll back to the earlier version in case you run into a problem. EMC doesn't support upgrades.

We do need to purchase a license, but sometimes, it comes as a part of the Dell Data Protection Suite (DPS). It has a capacity-based licensing.

I would recommend this solution. We plan to keep using it.

I would rate Dell EMC NetWorker a nine out of ten.

The primary use cases are file system backup, endpoint backup, and virtualization backups.

We are using it with Quantum and Dell Data Domain.

The GUI is user-friendly.

The performance is improving. It used to be that NetWorker's performance was not very good but after integration with Data Domain, and after they switched to a quality-based network solution, the performance increased.

Over the past five to six years, the speed that NetWorker connects between networks and servers has improved. It used to take a long time.

We are using DD Boost and it is helpful.

The integration of the web API should be improved. There has been new functionality added to the API but it should be easier to understand.

The Backup module should be improved, especially the functionality for SharePoint and SQL Server. We are having issues when we are trying to backup up Microsoft applications, and it happens when the data is very large. For example, our database is 19 terabytes and this is very large for NetWorker, so it runs slowly. We are not able to tune it and segment it. If it were a file system, then we could split it into smaller pieces. In cases like this, it is very fast. However, because we are not able to divide it, the backup is slow. This is one area that can be improved because often, people don't need to take a full backup. Sometimes, then just want a snapshot of some data.

The capability of incremental backups should be included. As it is now, when DD Boost tries to compare the current backup with the previous one, it has trouble with the large versions and it can take three to four days. They cannot perform an incremental backup using VSS technology for SharePoint or MS SQL Server. Definitely, backup for Microsoft applications needs to be improved.

They should improve the support for backing up containers.

The process of upgrading versions should be improved because as it is now, you have to completely uninstall the old version first, and then install the new version. If we compare this to another product, like Veritas NetBackup, it also has good features but when you upgrade to the latest version, everything is automatic.

I would like to see better cloud integration, such as with AWS or Azure.

I have been using Dell EMC NetWorker since 2007.

I am not in the operations team right now, but my impression is that it's stable.

It is easy to scale and I have not found any issue in doing so. However, there can be issues when a proper sizing tool hasn't been used. We have had trouble with giving requirements based on what the sizing tool reports.

We have approximately 100 people user NetWorker and supporting the customers.

The technical support from Dell is very good and very fast. We have a very good collaboration with Dell, and we are one of the valued partners.

I have been dealing with issues related to one of the solutions that we have provided. One of the ones in the past two months is that the SharePoint Backup was supposed to be done using the Microsoft SQL Server writer. They do not support the third-party's product, which is fine, but it's an accountability issue. Ultimately, I don't think that they do all of the investigations properly.

We are currently using EMC Avamar in addition to NetWorker.

I have also worked with Commvault and Veeam, and the integration with virtualization is better with these products. They also support backup using VPN, which is something that NetWorker lacks.

I cannot name a feature that NetWorker has that you don't find in other products. There are, however, features lacking in NetWorker that do exist in other products. They need to keep pace with the ongoing requirements that are in the market.

I have been working with this product for a long time, so I find the installation very easy. This is also an area that has improved over time, as it has because easier than it used to be.

The length of time required for deployment varies between environments. Recently, I deployed it and it took approximately 20 minutes end-to-end, with configuration.

We deploy with our in-house team. Our operations team is responsible for maintenance.

The pricing for NetWorker is in the mid-range. It is not very expensive and not very cheap. There are some extra features that required an additional license. For example, we save a separate data protection suite (DPS) license.

I have been evaluating EMC PowerProtect to compare the performance of it with EMC NetWorker.

For a file system backup or one that is on disk or in a tape library, or for virtualization, I recommend using NetWorker. I say this because of ease of deployment, ease of use, and the user-friendly GUI. 

I would rate this solution a seven out of ten.

We mostly use this solution for file-based backups. 

We are a global company. We use NetWorker and other backup products throughout the world. We have a very close and long-term relationship with the EMC Networker and we are not going anywhere. We have roughly 30 to 40 TB of data stored with them.

We use this solution daily.

We have scheduled backups, daily, weekly, and monthly and we use the dashboard as a monitoring tool; if there is a failure, we can reconnect all the operational activity.

I don't directly do the backups, my backup administrator coordinates with EMC regarding all configurations, upgrades, and operational needs.

Storage-wise, EMC is user-friendly.

The configuration is too complex. As a backup solution, it's not user-friendly.

I have been using EMC NetWorker since 2014.

Dell EMC NetWorker is stable. We don't have any issues scalability-wise, but configuring and upgrading are complex.

Scaling out is very easy. We have a capacity-based license so we have no issues with the scalability.

I personally don't deal with customer support but due to multiple unsuccessful attempts to upgrade, my administrator is not satisfied.

We are using Microsoft BPM in parallel; it's not an enterprise backup solution, but it is an alternate solution. EMC is a one-vendor solution — that's why we chose it, but it is not a good backup solution, it's a complex solution.

The initial setup is complex. Currently, my team is doing an upgrade and they are having a lot of trouble. They have attempted it multiple times but are still unable to complete the upgrade.

We are located in Pakistan, we have a vendor that supports and guides us. The configuration and upgrades are not simple compared to storage and other uses; it's much more complex.

We have our own team that takes care of all maintenance-related issues.

We're using a capacity-based license. My administrator can take backups as per we have the license. Our license includes support and maintenance. 

In my opinion, Networker is not a very good product. It's very complex compared to Veeam and other products. In short, we needed a single bundle solution, that's why we chose Networker. Overall, I think Veeam is better.

I don't recommend it because of its complexity and the updates, etc. We don't recommend that anyone uses Networker. We recommend looking into Veeam or another solution.

On a scale from one to ten, I would give Networker a rating of five.