Dell NetWorker Reviews

We use it for backups and data protection.

It has the ability to support all kinds of backups. It can be used to back up databases, operating systems, virtual machines, Lotus Notes, and Exchange. It can also do remote image backups for remote sites.

It integrates and works with Data Domain. It is an enterprise-class product that can be used for anything and everything across multiple sites and locations. It is also very scalable.

Its console UI should be better. It should also have more out-of-the-box reporting functionalities.

It should also have easier cloud integration. They have got cloud boost and things like that, but if you want to directly back up to the cloud, I'm not too sure whether you can do it. For example, you can easily send data from Commvault to AWS, Azure, or a container, but it seems to be not so easy in NetWorker.

I have been using this solution for a few years.

It is very stable.

It is very scalable. It is used by our customers, and their user base is quite large with around 3,000 users.

Their technical support is very good.

It takes half an hour to one hour. You can do it yourself, but sometimes, you may run into issues and require tech support. We have five people for 24/7 support for our customers.

If it is a virtual machine and you're upgrading the Networker version, you have to take a snapshot image before you upgrade it so that you can roll back to the earlier version in case you run into a problem. EMC doesn't support upgrades.

We do need to purchase a license, but sometimes, it comes as a part of the Dell Data Protection Suite (DPS). It has a capacity-based licensing.

I would recommend this solution. We plan to keep using it.

I would rate Dell EMC NetWorker a nine out of ten.

We use Dell NetWorker in the banking sector.

It optimizes Backup and Recovery procedures, making them exceptionally swift.

The types of data and systems we predominantly safeguard with Dell NetWorker include VMs. It enables us to protect infrastructure, bare metal clients, databases, and applications.

Dell NetWorker itself cannot replicate, hence relying on Data Domain for replicating data and backup configurations. 

Integrating Dell NetWorker with other Dell products can bring significant advantages to both our organization and our clients. Utilizing NetWorker enhances our understanding of the backup environment and workload.

The feature that offers the greatest benefits in ensuring data integrity is its backup capability. This feature significantly enhances speed and efficiency, which is crucial for our operations. Additionally, NetWorker can be installed on Linux systems, and it offers a virtual appliance option, which enhances security measures.

There's an issue with the management environment. Regarding improvements for NetWorker, I believe implementing cross-platform restore functionality is essential. This feature would allow for compatibility with various backup software solutions, similar to Veeam. Additionally, enhancing features related to virtualization infrastructure would be beneficial.

I have been working with it for four years.

It exhibits remarkable stability. One of our clients has utilized it for over a decade, encountering only a single issue during that time. I would rate it eight out of ten.

I would rate its scalability capabilities seven out of ten. Our clients are mostly large enterprise organizations.

I would rate the customer service and support nine out of ten.

Positive

I would rate the initial setup six out of ten because technical expertise is required for the process.

Deployment typically takes approximately thirty minutes if you are familiar with the required steps.

The pricing for the telecom, government, and banking sectors is relatively affordable. Dell offers bundled packages, making it cost-effective, especially when considering the inclusion of DTS data protection.

Before implementation, I recommend investigating to determine the types and sizes of workloads, as well as the expectations of their usage. Overall, I would rate it eight out of ten.

I use the solution in my company for data protection, backup, and system restoration.

The tool's most valuable feature is its ability to recover the data.

The tool should be more streamlined and have the possibility to set up a backup for a bunch of clients who are different in nature. You have a few SQL servers with different credentials for backup, but you have to specify a single object for each of them because you have different credentials. The tool should have something similar to IAM tools and allow integrations with fiber channels and some IAM solutions so that it can be streamlined, resolving the problems with the management of the access to databases and backup.

The features of the tool meet my requirements. I have no such new requirements in the tool, so I cannot say what needs to be added to the product for me at the moment.

The tool should be more streamlined and simplified to create a backup to receive objects.

I have been using Dell NetWorker for twenty-five years. I recommend the tool to my company's customers.

It is a stable solution.

It is a scalable solution. You can use the tool on one computer, but at the same time, you can use the same binaries to make a system that will protect thousands of them.

Everybody wants the response time to be less or zero, but no support team can meet such expectations. I rate the technical support an eight and a half out of ten.

Positive

I have experience with Tivoli Storage Manager, HPE, NetBackup, and Dell Avamar. Dell NetWorker is the best option in the market if you know how to implement and use it. If you know how to use it, the tool is very good.

Considering my twenty-five years of working experience with the tool, implementing it is easy. The implementation phase of the tool can be easy for beginners because the product has an interface that is quite okay. There are a lot of wizards now, so it is more streamlined from the point of view of how to create the protection policies and so on, making it an easy process.

The solution is deployed on an on-premises model.

I am not a customer of the tool, so I never paid the price for the tool. My customers or end users use the tool because they pay for it.

The tool's automation is very good because you can automate all the traffic to run the backups. We don't want to run the backup but prefer to restore the copies of the backups to the client's systems. You can use the system easily and customize things to meet all the requirements from the point of view of automation. The tool is a very flexible system for both automation and protection.

I think there is no integration with any AI-driven management tasks. AI is more or less very popular nowadays, but I think there is nothing like it in the tool.

I recommend the tool to others, especially to those who use Dell Data Domain. If you plan to use the tool on one computer and then go to thousands of them, then I won't recommend it to you.

The integration of the tool with third-party products is fine.

I rate the tool a seven out of ten.

We mostly use this solution for file-based backups. 

We are a global company. We use NetWorker and other backup products throughout the world. We have a very close and long-term relationship with the EMC Networker and we are not going anywhere. We have roughly 30 to 40 TB of data stored with them.

We use this solution daily.

We have scheduled backups, daily, weekly, and monthly and we use the dashboard as a monitoring tool; if there is a failure, we can reconnect all the operational activity.

I don't directly do the backups, my backup administrator coordinates with EMC regarding all configurations, upgrades, and operational needs.

Storage-wise, EMC is user-friendly.

The configuration is too complex. As a backup solution, it's not user-friendly.

I have been using EMC NetWorker since 2014.

Dell EMC NetWorker is stable. We don't have any issues scalability-wise, but configuring and upgrading are complex.

Scaling out is very easy. We have a capacity-based license so we have no issues with the scalability.

I personally don't deal with customer support but due to multiple unsuccessful attempts to upgrade, my administrator is not satisfied.

We are using Microsoft BPM in parallel; it's not an enterprise backup solution, but it is an alternate solution. EMC is a one-vendor solution — that's why we chose it, but it is not a good backup solution, it's a complex solution.

The initial setup is complex. Currently, my team is doing an upgrade and they are having a lot of trouble. They have attempted it multiple times but are still unable to complete the upgrade.

We are located in Pakistan, we have a vendor that supports and guides us. The configuration and upgrades are not simple compared to storage and other uses; it's much more complex.

We have our own team that takes care of all maintenance-related issues.

We're using a capacity-based license. My administrator can take backups as per we have the license. Our license includes support and maintenance. 

In my opinion, Networker is not a very good product. It's very complex compared to Veeam and other products. In short, we needed a single bundle solution, that's why we chose Networker. Overall, I think Veeam is better.

I don't recommend it because of its complexity and the updates, etc. We don't recommend that anyone uses Networker. We recommend looking into Veeam or another solution.

On a scale from one to ten, I would give Networker a rating of five.

I was hired as a solution architect and implementation specialist for this solution. We are maintaining this solution for a customer in Hamburg, Germany.

I am working with an SAP on Oracle solution at the moment.

Our customers use this solution for backup and disaster recovery.

The usual deployment model for this solution is on-premise.

The most valuable features for us at the moment are NFS, file system backup, and IP backup.

The main problem that we are having had to do with stability. We are looking forward to better stability in future versions.

Our customers often ask for better integration with Microsoft Exchange.

Stability is something that needs to be improved.

This is a highly scalable solution, but on a larger scale, it is not very stable.

I was contracted to migrate our client's disaster recovery environment from Tivoli Storage Manager to EMC NetWorker.

The solution itself was easy to set up, but configuring a global disaster recovery environment was quite complex.

I am a consultant who implements these solutions for our clients.

When it comes to choosing this solution, it depends on the environment and the scenarios that you're focused on. There are many advantages with EMC NetWorker compared to other disaster recovery solutions, but the software is lacking in some areas that other vendors focus on. It really depends on what you want to get from the solution.

I would rate this solution an eight out of ten.

I primarily use NetWorker to back up over 1,200 virtual machines and over fifty databases. 

NetWorker's most valuable feature is recovery, including the policy-based backups that can be configured.

Currently, the NetWorker server only supports the Windows server bare-metal recovery, so an improvement would be built-in support for Linux and UNIX BMR. In the next release, NetWorker should include support for container backups and Kubernetes.

I've been using NetWorker for over ten years.

NetWorker's stability and reliability are very good, but it still needs monitoring by external software solutions to be maintained properly. NetWorker requires monitoring by the backup administrator to check for failed backups, and it also sometimes has issues pop up that require patching.

NetWorker isn't scalable - you can't add more nodes to it, although you can add some data zones. If you want to add environments to NetWorker, you have to deploy more standalone solutions. 

I'm very satisfied with Dell's technical support. It's very easy to open an SR and get support from them, and whenever we open a request, we get a response, and they ensure our issue is resolved.

The initial setup is a little complex as you have to deploy a virtual machine or  NetWorker on a physical server, depending on your architecture and environment. However, once that operating system is deployed, the NetWorker installation is quite simple. The deployment takes about half an hour, but the integration with the virtual machines and the environment takes two to three weeks.

We used a partner team.

I'd advise anybody thinking of implementing NetWorker to look at their environment, virtualization solutions, and infrastructure requirements and then decide how their environment should be designed. They should also consult with the EMC architect who will be designing the data zones and will be responsible for migrating their environments. I would give NetWorker a rating of seven out of ten.

This is a very good product. The administration is very good when it comes to backup scenarios. However, maintenance and support are very difficult. The creation of jobs and backups could be easier.

It helps improve the jobs of administrators. It can make things more compatible from an end-user perspective. 

The most valuable feature is the Dell EMC-based product backups. We were using Dell storage, and it offered good compatibility with it. 

The solution is stable.

It can scale.

Technical support has been helpful. 

The end-user experience is not good. They need to improve the product to make it easier to use. We're missing that right now. 

The integration with Hyper-V needs to be better.

They need better compatibility with Exchange backups. 

It is difficult to set up.

While the stability is good, the troubleshooting is hard.

I've been using the solution for seven or eight years. 

It is stable. I'd rate it eight out of ten. There are no bugs or glitches and it doesn't crash or freeze. 

It is a scalable product. I'd rate it eight out of ten. It extends well. 

Technical support is very good. 

Neutral

I've also used Veeam and Microsft DPM. Veeam and Microsoft are very easier to use. They are also less expensive.

The initial setup was not straightforward. It is complex.

We had two people managing the process. 

We have not noted any ROI.

The pricing is relatively high compared to Microwsft DPM and Veeam.

I'm not sure which version of the solution I'm using. 

New users can try it. It is good when it is in the right landscape. In certain cases, it could be a very useful tool.

I would rate the solution eight out of ten.

We use Dell EMC NetWorker for our database and applications.

Because of the duplication feature, we were able to save a significant amount of storage space. We do not have to duplicate the data that is being backed up to storage. With this feature, we can back up a single data set rather than multiple data sets.

It has enabled us to save a significant amount of storage space while also lowering our storage acquisition costs.

Deduplication is the most valuable feature of this solution.

It is very intuitive and easy to use.

I believe that the area of support could be improved. They don't appear to have an adequate number of staff members to assist us if we have any problems. It would be extremely beneficial if they could provide local support.

I would like to see encryption included in the next release to encrypt the data that we are backing up.

I have been working with Dell EMC NetWorker for three years.

It is very stable. We have no issues with the stability of Dell EMC NetWorker.

Dell EMC NetWorkerDell is a scalable product.

We upgraded to a newer version twice.

We have a large company with over 200 users.

The initial setup was easy.

We were able to complete the installation ourselves.

Dell EMC NetWorker is very expensive.

Licensing fees should be reduced. It is a bit expensive, but it is a good application.

I used to manage the backups, but I am no longer responsible for them.

I would rate Dell EMC NetWorker a seven out of ten.